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Ponemon Institute and Shared Assessments Program have released the findings from their annual survey, The Internet of Things (IoT): A New Era of Third Party Risk.
6/20/2017 3:14:49 PM
On this episode of the IoT Time Podcast, Ken Briodagh sits down with Lou Lutostanski, VP, IoT, Avnet.
6/20/2017 3:06:21 PM
Did you know that 150 million vehicles have been recalled in the USA since 2014? That's 38 percent of all the cars in America. And, according to Recall Masters, 50 million of them will be hitting the roads this summer-just in time for summer's road trips. The open recall epidemic is one of America's most dangerous issues. So why is nobody talking about it, or checking to see if their cars are in recall?
6/20/2017 2:57:33 PM
The generational clash in the workplace between Millennials and Baby Boomers gets all the hype. It reminds me of the debate over who would win - Muhammad Ali or Mike Tyson in his prime, because both have completely different styles and valid reasons why they would win.
6/20/2017 2:47:02 PM
Financial services firms are facing increasingly rigorous requirements regarding how they monitor, capture and store electronic order and trade-related data. In terms of monitoring, firms need high visibility into their order flow, both to monitor performance and to respond to security alerts such as possible breaches.
6/20/2017 2:24:28 PM
Seeking out the proper technology for your business needs is a difficult, and at times, frustrating task. When faced with a wide variety of options, business executives or owners may think that the best way to solve a problem is by using a company that provides a temporary IT employee. Unfortunately, this is only a Band-Aid solution, and once that employee's contract is up, the company is on its own, and, quite possibly, right back to where the trouble all started.
6/20/2017 1:54:22 PM
Lifesize is opening a phased beta program for its newly redesigned cloud-based conferencing application to deliver improved performance in audio and video quality.
6/20/2017 1:39:11 PM
Today, Mobile Marketing & Today announced the keynote lineup and other confirmed speakers for the 2017 Mobile Payments Conference (MPC). The event, which is scheduled to take place August 28 - 30, 2017 at the SwissĂ´tel Chicago in Chicago, IL, is aimed at an executive level audience from all parts of the mobile commerce ecosystem.
6/20/2017 1:36:18 PM
The next battleground to win, serve, and retain customers is in their mobile moments, says Forrester Research.
6/20/2017 1:23:45 PM
Join us June 22 for a webinar on how to implement new technology with minimal disruption.
6/20/2017 1:20:19 PM
Telemarketing operations need to know the value that a sales script can have, and when it's time to go off-script to get the best value.
6/20/2017 11:48:25 AM
Service provider Expereo has purchased SD-WAN software supplier Border 6.
6/20/2017 10:49:06 AM
Responding to ongoing sanctions, Iranian technology firm Yekaan Danesh develops its own communications app for mobile and desktop devices.
6/20/2017 10:42:04 AM
In some countries, particularly those with nationalized telephone service, officials strive to combat illegal voice over IP operations that allow callers to circumvent official telephony rules.
6/20/2017 10:39:53 AM
Epygi and ClarityTel have announced a partnership to provide business VoIP on a global scale.
6/20/2017 10:34:56 AM
ISI's call accounting tools have a practical application in the healthcare field.
6/20/2017 10:19:16 AM
The Health Insurance Portability and Accountability Act (HIPAA) was designed specifically to protect medical information for all Americans. This legislation, while effective, has had a significant impact on the healthcare industry - particularly when it comes to digital communication and transference of medical data.
6/20/2017 8:48:27 AM
China is set to spend $180 billion over the next seven years to build the largest 5G mobile network infrastructure in the world.
6/20/2017 8:38:18 AM
A new partnership between 800Comms and OneCloud Networks will make BroadSoft's BroadCloud-based unified communication and collaborative tools available commercially for its UK market.
6/20/2017 8:31:12 AM
Engagement. It seems to be at the heart of everything we do these days, especially in the call center. Employee engagement is so important because it leads to customer engagement, which is essential to the success of any company.
6/20/2017 7:00:00 AM
3CX is looking to expand its reach further through a new strategic partnership with Madrid, Spain-based Comunicaciones Reunidas, SL (CRSL). Thanks to this new pairing, CRSL will become an official distributor of 3CX VoIP solutions.
6/19/2017 6:02:48 PM
The Tele-Law initiative was just launched in India on Sunday, which will bring video conferencing to villages to help facilitate legal cases.
6/19/2017 5:58:52 PM
As the saying goes, variety is the spice of life. Usually that's a good thing. Variety keeps life from becoming mundane and makes every day a bit more exciting because there's no guarantee of what's to come. However, in the call center, variety can cause some serious headaches for agents. Every caller is different, and there's really no way to be prepared for every single scenario possible.
6/19/2017 5:49:30 PM
VMware Inc. today announced that its NSX virtualization platform has achieved Common Criteria Evaluation Assurance Level 2+ certification.
6/19/2017 4:26:17 PM
Recently, BT announced the launch of BT Connect Intelligence InfoVista-as-a-Service, which harnesses the power of the cloud to deliver optimization, control and visibility.
6/19/2017 4:11:08 PM
According to Microsoft's own reports, it is about to surpass 100 million users on the O365 environment. That is almost 100 percent growth from a year ago. When there are that many users on any system, there are bound to be issues.
6/19/2017 3:42:28 PM
While research has shown that tech jobs are growing, why has there been such a push? Aside from the excitement surrounding innovation, technology careers seek to provide answers for problems that we all face in business and daily life. If you would like to be a part of a career that tackles these challenges directly, here are five important qualities to highlight when applying and interviewing.
6/19/2017 2:50:49 PM
Amazon's bid for Whole Foods is obvious and brilliant. There's a lot of crazy talk about how Whole Foods will get turned into people-less stores like Amazon's experiments in Seattle, but I think that's bunk. If you want to truly understand why buying Whole Foods is a brilliant move for Amazon, look at Zappos, not robots.
6/19/2017 2:29:53 PM
Nokia later this year will come out with what it's calling the world's most powerful Internet routing platforms.
6/19/2017 2:27:32 PM
Verint Systems Inc. is the top workforce optimization solution provider in the back office/branch sector based on sales, according to a new study by DMG Consulting.
6/19/2017 1:19:07 PM
Telecommunications is one potential area of savings within government that is ripe for exploration.
6/19/2017 11:38:32 AM
Bay Microsystems recently turned to Unified Office and its Total Connect Now system for improved communications throughout its global network.
6/19/2017 11:29:59 AM
The ringless robocall represents a significant new potential source of fraud, one that several states' attorneys general are looking to take on.
6/19/2017 10:45:35 AM
Patients see media reports about hacking incidents at hospitals, doctors' offices and other healthcare organizations and rightly worry about the safety of their personal information. The recent global ransomware incident that affected the National Health Service in the UK and others was only the latest in a string of malware attacks perpetrated against healthcare organizations worldwide.
6/19/2017 10:36:02 AM
When looking to improve productivity among contact center agents, managers should look for ways that they can optimize schedules for best results.
6/19/2017 10:04:59 AM
Italtel's enterprise SDN application, Netwrapper, is now part of Cisco's official catalogue. This will increase system integration and development capabilities while adding value to Cisco's products.
6/19/2017 8:30:00 AM
How can cybersecurity solutions help financial services organizations meet requirements and stay compliant? Let's take a closer look at some of the examinations mentioned above to get a better understanding.
6/19/2017 8:30:00 AM
Broadcast and post-production technology solutions provider Snell developed its Snell On Demand Framework to address the needs of a rapidly changing market. To do so, the company needed a flexible but secure way to license its new technology while also protecting the intellectual property contained in its software code.
6/19/2017 8:00:00 AM
When corporate reputations are damaged in today's unforgiving culture, individuals in corporate leadership take the heat as stakeholders seek satisfaction through blaming, shaming and directing their anger and disappointment toward the most visible personification of the company they can find - usually meaning the CEO.
6/19/2017 8:00:00 AM
Htek announced today that it has signed on to become a Bronze Sponsor of BeFree 2017.
6/19/2017 7:00:00 AM
Htek and Experiencia, one of Htek's partners located in Mexico, will be hosting the workshop with the intention of helping attendees learn more about how the two companies can help them increase business opportunities.
6/19/2017 7:00:00 AM
The network is at the heart of operations. Digital transformation is driving change and serving as a bridge to tomorrow's requirements. The solution: multi-gigabit Ethernet. So, with the weekend upon us, there's no better time than the present to take a look back at the week that was in multi-gigabit Ethernet news: Time for the Week in Review!
6/17/2017 8:30:00 AM
Quality monitoring, training and compliance are just a few of the reasons why organizations are flocking to call recoding solutions. This modern necessity adds invaluable insight and protection for firms of all shapes and sizes. So, with the weekend upon us, there's no better time than the present to take a look back at the week that was in call recording news: Time for the Week in Review!
6/17/2017 7:30:00 AM
Belmont Light Director Jim Palmer has stated that the massive power outage that took place in Belmont on Monday was caused by an explosion. However, he also pointed out that the power protection in place worked as designed and prevented substantial damage to the transformer. If the transformer had been damaged, a massive fire would have broken out in the town.
6/17/2017 7:00:00 AM
Contact Center Solutions this week tackled the topics of cloud contact centers, rest, service in the age of social support, and WebRTC.
6/17/2017 7:00:00 AM
The Conferencing Zone week in review is a recap of all the top stories making headlines in the conferencing market this past week.
6/17/2017 7:00:00 AM
The Fraud & Identity Today week in review is a recap of all the top stories making headlines in the mobile fraud space this past week.
6/17/2017 7:00:00 AM
The VoIP Solutions week in review is a recap of all the top stories making headlines in the VoIP market this past week.
6/17/2017 7:00:00 AM
The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.
6/17/2017 7:00:00 AM
The Next Generation Communications week in review is a recap of all the top stories making headlines about LTE, 5G and the future of communications this past week.
6/17/2017 7:00:00 AM
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