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This week, LoopUp released the Enterprise Conferencing: User Behavior & Impact Report, which explored the conference calling practices of 1,000 professionals in the U.K. and U.S. Those surveyed regularly participate in conference calls, and the aim of the study is to gain a better understanding of attitudes toward conferencing toward technology and conferencing in general.
11/30/2017 9:12:06 AM
A company called Mobolize has come out with a solution designed to help mobile virtual network operators reduce their costs and better serve customers.
11/29/2017 4:35:24 PM
Today, TransNexus announced the addition of Secure Telephone Identity authentication and verification to its fraud control and call routing portfolio.
11/29/2017 3:58:58 PM
Alfredo de Cardenas brings Globetouch nearly three decades of wireless, cloud-based strategic and global executive management expertise
11/29/2017 3:51:21 PM
Ciena Blue Planet software is a winner. If you don't believe me, just take a look at some of the awards the service orchestration solution has received recently.
11/29/2017 3:43:34 PM
The proliferation of Cloud is only set to continue, with predictions suggesting that over 80% of IT budgets will to be committed to Cloud apps and solutions by mid-2018.
11/29/2017 3:38:33 PM
Silver Peak announced that Nuffield Health deployed the Silver peak Unity EdgeConnect to support its cloud-first IT strategy. In the short time since deployment, the not-for-profit reports a boost in bandwidth of up to six times, and a WAN traffic reduction by up to 75 percent.
11/29/2017 3:33:16 PM
Driven by its mission of smart energy management without sacrificing comfort, tado° believes it is possible to live comfortably and still act responsibly.
11/29/2017 3:30:48 PM
The Open Network Automation Platform Project has come out with its first deliverable since it was created by the merger of ECOMP and the Open Orchestrator Project, or OPEN-O. That deliverable is a platform called Amsterdam that provides a unified architecture for service automation and orchestration.
11/29/2017 3:28:46 PM
Are keys the key to the LoRaWAN kingdom when it comes to security?
11/29/2017 3:25:09 PM
As the year comes to a close, now would seem to be an excellent time to take stock of industry trends and pontificate about what we can expect next. In this posting, we'll do that as it relates to workforce management.
11/29/2017 3:21:14 PM
Altizon and A&E Engineering have announced a partnership to advance delivery of IIoT solutions to enterprise clients.
11/29/2017 3:20:16 PM
TMC, a global, integrated media company helping clients build communities in print, in person and online, announced the winners of the 2017 TMC Labs Innovation Award, presented by TMC's CUSTOMER Magazine.
11/29/2017 2:44:54 PM
Oculeus announced an expanded pairing with Annecto Telecom, the U.K. VoIP network operator deployed the Captura SMS solution for its SMS hubbing service. Annecto already deployed Captura Voice to manage its wholesale voice unit, and implementing Captura SMS works swimmingly to support the new SMS service.
11/29/2017 2:23:32 PM
New, ultra-low power LoRa-based tag features printed battery technology, enabling real-time, long range tag connectivity for numerous smart IoT applications
11/29/2017 1:48:36 PM
Tata Communications, Formula One Official Connectivity Provider, has announced the winners of its 2017 F1 Connectivity Innovation Prize.
11/29/2017 1:23:21 PM
Customer satisfaction has become an important topic in business circles, especially in recent years. But where is customer satisfaction today? What exactly is customer satisfaction? And how do you measure it?
11/29/2017 1:13:33 PM
Global social media marketing is now showing 37% penetration. In simpler words, there are around 2.80 billion users from all around the world, who are using social media sites.
11/29/2017 12:14:13 PM
Annualized, provisional scheduling helps call centers meet their needs, while providing agents with greater flexibility. That can result in better agent retention, higher engagement, better customer service, and improved use of budget dollars and other resources.
11/29/2017 12:05:51 PM
Digital health technologies are changing healthcare for good. The sector is of interest to healthcare professionals and investors alike. According to Rock Health, the first half of 2017 has seen a record-breaking year in terms of digital health investments.
11/29/2017 12:00:20 PM
This week, MIX Networks announced an expanded network infrastructure with a new PoP at ViaWest in Las Vegas joining Dallas, Texas and Secaucus, New Jersey to increase network capacity, routing options and more geographic diversity to the PBX provider's network deployment.
11/29/2017 9:23:41 AM
As the great Ferris Bueller once said, Life moves pretty fast, If you don't stop and take a look around every once in a while, you could miss it. In the world of Web-scale, these words ring truer today than ever before; innovation is steering the ship, so it's important to take the time to survey the field. Industry events serve as a means to highlight industry innovation.
11/29/2017 9:19:28 AM
Recently, Brocade's Ruckus unveiled its new family of multi-gigabit Ethernet switches, the Ruckus ICX 7650, to support the rigorous network demands of today, and prepared to tackle the requirements of tomorrow.
11/29/2017 9:08:33 AM
This week, Zayo announced a definitive agreement to acquire Spread Networks, a privately-owned telecommunications company that operates and owns a high-fiber count long haul route spanning 825 miles between Chicago and New York. The addition results in a low-latency, coast to coast network fit to support cloud, media and content providers alike.
11/29/2017 8:59:53 AM
The Ethernet controller market this year is valued at more than $8 billion. It's poised to approach $12 billion by 2023. Servers will be the leading application, according to new Markets and Markets data.
11/29/2017 8:52:04 AM
Garner brings strong wireless, IoT expertise to leading antenna vendor
11/28/2017 4:08:51 PM
One thing Infineon's senior principal has not seen - and doesn't want to see - is the IoT zombie apocalypse
11/28/2017 4:00:59 PM
When Elon Musk got called out on a Tesla boast that he could bring a battery storage system that could stop a power outage, he was challenged to show he was serious.
11/28/2017 3:51:53 PM
Trimble is automating activation and licensing in an effort to become a software subscription giant.Since 1990 the company has acquired dozens of software companies with a range of products. It's using those solutions to transform the way the world works.
11/28/2017 3:42:38 PM
The IoT world is shaping up to be a lucrative investment for those companies who are inventing technology that supports it.
11/28/2017 3:39:36 PM
One of the most difficult challenges companies deploying scaled up IoT solutions today is managing for tomorrow.
11/28/2017 3:06:27 PM
Hospital power systems were built before benefits and demands of IoT were known, but improvements are expected if budget constraints can be overcome
11/28/2017 2:46:09 PM
Pindrop announced that Amazon Web Services has certified its fraud detection and authentication capabilities to be utilized in conjunction with Amazon Connect.
11/28/2017 2:45:41 PM
While increasing storage needs drive revenue growth new business models powered by cloud will transform healthcare, finds Frost & Sullivan
11/28/2017 2:32:37 PM
Residents of Thunder Bay, Ontario, Canada are the latest victims of the telemarketing scam craze and authorities are issuing warnings.
11/28/2017 1:59:31 PM
As Microsoft prepares to transform Skype for Business into Microsoft Teams, countless businesses have questions about the transition process and timeline.
11/28/2017 1:42:10 PM
Convergys Corporation has introduced its Intelligent Voice Portal 10, part of its Conversational platform. It's designed to deliver users a human-esque virtual assistant technology that will leverage well-known AI devices, like Amazon Echo and Google Home.
11/28/2017 1:27:42 PM
FRAFOS GmbH's ABC Session Border Controller and WebRTC gateway are now available on the AWS Marketplace. In deployment, users gain improved VoIP infrastructure security, with the ability to customize the implementation to ensure optimal routing and that requirements are met.
11/28/2017 1:01:30 PM
Crux Labs announced the arrival of Crux LX, a smart router platform for unified communications that offers a scalable and modular design, which provides all that an IP-PBX platform and mobile router can provide.
11/28/2017 12:39:23 PM
On October 1, Telarix rolled out a new usage fee for a select group of carrier partners on its iXLink platform. Altogether, 600 out of 4,000 carriers were affected.
11/28/2017 11:49:49 AM
Leading Internet of things conference and expo hosts a new competition to determine the best connectivity technology.
11/28/2017 10:41:46 AM
Anantara Vacation Club announced the deployment of the Aspect Unified IP contact center platform to push forward its outbound marketing and customer engagement in Shanghai and Hong Kong. Anantara is a growing firm with a rich history of developing resort facilities across Asia-Pacific as well as managing vacation ownership.
11/27/2017 4:37:09 PM
In the case of an emergency, we have been taught to immediately call 911; three digits that can save a life. Unfortunately, callers are not always getting the response they need.
11/27/2017 4:24:29 PM
Albuquerque, New Mexico has activated a 15-year contract to convert streetlights to LED, implement IoT architecture, and deploy a central management system.
11/27/2017 4:22:22 PM
As retailers prepare for the onslaught of online and in-store shoppers this holiday season, so much relies on their IT infrastructures. Most U.S. retailers count on nearly 70 percent of their annual sales to come solely from the last three months of the year, leaving little or no room for mistakes.
11/27/2017 3:49:24 PM
The Open Network Automation Platform Project released its first platform. It's called Amsterdam. And it provides a unified architecture for service automation and orchestration.
11/27/2017 2:37:31 PM
Forming ecosystems to encourage cooperation, innovation, and openness has been a popular trend in recent years. Italtel is among the latest to establish such a community.
11/27/2017 2:18:50 PM
In the rush to adopt, deploy, and manage new technologies, many organizations are failing to maintain basic security practices. Recent research from FortiGuard Labs' Global Threat Landscape Report reveals that poor cybersecurity hygiene, including the failure to patch or replace vulnerable systems, has enabled sophisticated worm-like attacks to take advantage of known exploits at unprecedented speeds and scale.
11/27/2017 2:10:44 PM
Power-efficient SoC designed with NB-IoT and GSM/GPRS Connectivity
11/27/2017 1:51:08 PM
A two-year $750,000 federal grant was given to Perceive, a company founded by two Purdue University graduates, which aids high-end retail businesses enhance customer service through the assistance of automated sales associate coaching.
11/27/2017 12:58:35 PM
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