Last Updated: 7:48 PM EST - Jan 23, 2021 publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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2021 Technology Predictions from Nutanix

1/5/2021 11:37:38 AM

Nutanix leadership offers technology predictions for the upcoming year.

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Should You Use CBD Before and After Your Workout?

1/5/2021 10:54:59 AM

If you are a fitness aficionado, you are probably always in search of ways how you can take your workouts to the next level. In addition to wearing the rig…

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Top 7 Asia Press Release Distribution Services Reviewed

1/5/2021 10:43:27 AM

For companies and organizations of all sizes looking to grow and attain business success, one key component of any marketing and promotion strategy within …

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DevOps vs SRE - two sides of the same coin?

1/5/2021 10:39:21 AM

DevOps and SRE (site reliability engineering) are confusingly similar. They share many of the same goals and methods. But they're by no means the same prac…

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Hospital Turns to AI for Call Center Management

1/5/2021 10:24:53 AM

Due to the overwhelming demand in the healthcare industry, hospitals are using artificial intelligence and automation to help manage the massive influx of …

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At The Intersection of the Internet of Medical Things and AI

1/4/2021 6:04:11 PM

As the adoption of telemedicine continues to grow dramatically, even as the healthcare and health insurance industries prepare for months of COVID-19 treat…

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Mid-COVID Winter Innovation Thrives: Combining IoMT, AI and COVID Protocols to Diagnose and Triage

1/4/2021 5:50:47 PM

Since the start of the Covid-19 pandemic, millions of people in every corner of the world have been touched by human tragedy and financial hardship from th…

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SMS Concierge Enables Instant Customer Service to Ivrnet Central

1/4/2021 4:52:54 PM

Ivrnet adds new SMS features to the Ivrnet Central Service, which helps manage customer service tasks.

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Teledyne Agrees to Purchase FLIR Systems for $8 Billion

1/4/2021 4:38:32 PM

Teledyne Technologies and FLIR Systems jointly announced a definitive agreement where Teledyne will purchase FLIR for approximately $8 billion. The cash an…

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Wisebitcoin Exchange Exits Beta with Official Launch

1/4/2021 2:53:14 PM

After two years in beta, Wisebitcoin officially launched today, introducing a cryptocurrency exchange that promises 24/7 customer support, deep liquidity a…

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Ooredoo and Ericsson Partner for 5G Global Expansion

1/4/2021 2:01:57 PM

Ooredoo and Ericsson announced that the two companies are joining together for a multinational project to implement 5G capable technologies.

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William Hill Supports UK Gambling Law Review

1/4/2021 1:37:25 PM

The UK gamblers will soon see a few changes to the gambling laws in their country. It is still unknown as to how the new changes will bring a change to the…

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7 Reasons Why Website Speed is Important

1/4/2021 1:34:04 PM

If you're like 47% of Internet users, you expect websites to load within two seconds. You abandon sites that take three or more seconds to open and advice …

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Starscope Monocular Reviews: Is this 47$ Telescope worth the hype?

1/4/2021 1:11:10 PM

Odds are great that you're familiar with the names - telescope, binoculars or even monocular. What these devices share in common is the fact that they are …

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Techniques Brands Can Use to Attract Potential Customers in 2021

1/4/2021 1:04:27 PM

2020 has been a roller coaster for all of us, and experts predict 2021 to be the same. These facts are causing businesses to enhance their digital marketin…

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How Industrial Robot Manufacturers Benefit Small Companies and Businesses

1/4/2021 12:53:05 PM

Industrial robot manufacturers have continued to make many breakthroughs that benefit many types of businesses. Today, companies and industries of all type…

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Pandemic Accelerates New Hybrid Patient CareModel Led by Skylight Health

1/4/2021 12:46:27 PM

COVID-19 has had a devastating impact on the economy and the healthcare system, but there have been some revelations to emerge from the pandemic, including…

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Health-tech digital transformations in healthcare for 2021 and beyond

1/4/2021 12:40:50 PM

2020 was by far not the year everybody expected it would be, but it was an exciting time to be in the digital healthcare space. Forced by the circumstances…

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Website Redesign: How to plan a successful redesign project

1/4/2021 12:37:20 PM

Website redesign … we sense a heavy toll on our heads as we think of all the reasons people jump to the conclusion of needing a redesign:

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5 Transportation Technologies That Will Transform The Future

1/4/2021 12:30:52 PM

When we envision the future, we always think of sophisticated vehicles and means of transportation. Why not? We all know a common symbol of advancement in …

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How to develop a Power BI implementation strategy

1/4/2021 12:08:27 PM

Opting for Power BI and successfully implementing it in your company are two different things. Leveraging the massive potential of Power BI is a challenge …

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Ways Your Business Can Accelerate Product Development

1/4/2021 12:02:20 PM

The business environment today is more dynamic than ever. New trends and ideas come and go as people gravitate towards quick availability. This requires bu…

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Netwrix/Stealthbits Join Forces to Manage Data Breach Crisis

1/4/2021 11:58:04 AM

Two cybersecurity firms hope to tackle the growing cases of data hacks and cyber attacks.

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Artificial Intelligence Allows Personalized Coaching for Customer Service

1/4/2021 11:15:36 AM

Cresta has released a new AI system that allows customer service representatives to get personalized lessons that help improve relationships with customers…

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Remote Agents Drive Permanent Improvements to Workforce Management

1/4/2021 11:08:39 AM

Contact center leaders talk about how cloud computing helped them transition very rapidly to work from home models.

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Adobe Announces Flash Is Finally Finished

12/31/2020 4:44:13 PM

Adobe plans to finally discontinue Flash Player by the end of January 2021.

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Enghouse Striving for New Heights with Altitude Acquisition

12/31/2020 4:22:34 PM

Enghouse announced the acquisition of Lisbon-based omnichannel contact center solution provider Altitude Software. The purchase provides Enghouse an expand…

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Valeo Acquires Etech, Adds Midwest Presence

12/31/2020 4:16:19 PM

Managed Security Service Provider (MSSP), Valeo Networks announced the acquisition of Etech Solutions, an Iowa-based Managed Service Provider (MSP). The pu…

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Bosch Embraces 5G As New Campus Network Gets Upgrade

12/30/2020 1:18:07 PM

Bosch announced its company network in Germany is fully supported with 5G capabilities, and will push for new 5G products and services into 2021.

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How the COVID-19 Pandemic Is Changing Marketing

12/30/2020 1:03:36 PM

Salesforce's sixth edition of its "State of Marketing" report highlighted the importance of the customer experience, particularly during a pandemic crisis.

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Tailored Customer Experiences to Reshape Consumer Landscape

12/30/2020 12:57:09 PM

The customer experience has new challenges due to the pandemic, and technology is is stepping in to deliver a more personalized experience to bring offline…

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The Rise of Zoom, Interrupted by Spying Allegations

12/30/2020 12:38:55 PM

Growth often comes with growing pains, and Zoom is currently embroiled in an international headache that involves espionage, counterintelligence, and hacki…

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Sangoma CEO Comments On Recent Ransomware Attack

12/30/2020 12:29:30 PM

Canadian provider of cloud-based communications, Sangoma offered a public update about the recent reports stating the company network has been attacked by …

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Retailers Turn to Texting for Simpler, More Personalized Marketing

12/30/2020 12:13:50 PM

Retail companies are beginning to move away from emailing customers and switching to SMS, which allows direct connection at a much lower cost.

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Bigtincan to Acquire ClearSlide for Leadership in Sales Enablement

12/30/2020 11:01:40 AM

The acquisition deal combines two string players in the sales enablement space bringing together a more complete solution for sellers to engage buyers in t…

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Call Centers Play Powerful Role in COVID-19 Contact Tracing

12/30/2020 10:55:03 AM

2020 has brought us many things, including awareness of a stressful job called "contract tracer." In the realm of public health, contact tracing is the pro…

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Sangoma Joins Growing List of Ransomware Victims

12/28/2020 5:53:15 PM

Canadian-based business communications provider Sangoma announced ransomware was used to collect 26 gigabytes of data, which hackers then attempted to exto…

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Artificial Intelligence Allows Personalized Coaching for Customer Service

12/28/2020 3:31:40 PM

Cresta has released a new AI system that allows customer service representatives to get personalized lessons that help improve relationships with customers…

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3 Reasons Why Businesses Are Benefiting From Blockchain Technology

12/28/2020 1:48:30 PM

Most people associate blockchain technology with the volatile world of cryptocurrency. However, it has many different applications that might benefit you a…

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Best Negotiation Tips for Beginners

12/28/2020 1:39:55 PM

Do you ever find yourself making some amateur negotiation mistakes? Or having a difficult time handling objections? Your journey to becoming an effective n…

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5 Tips To Stay Healthy For Online Students

12/28/2020 1:26:17 PM

Ever since COVID-19 has hit our world, educational institutes have been conducting online classes so that students don't miss their college studies because…

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Casino Streaming and How it is Growing in Popularity

12/28/2020 1:22:24 PM

A lot of people like to play games with their friends and online with people across the world. But the latest trend is streaming. This is when you record y…

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5 Tips for Boosting Engagement and Minimizing Costs of Virtual Events

12/28/2020 1:12:56 PM

COVID-19 has drastically changed our perspective in the business world. One of the biggest changes that entrepreneurs have been forced to make involves swi…

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Call Center Philippines: Outsourcing 2.0

12/28/2020 1:05:55 PM

Twenty years ago, outsourcing was common knowledge, but it was nowhere near the industry it is today. Over the last two decades, call center outsourcing ha…

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BPO Philippines 2021

12/28/2020 1:03:44 PM

In early 2020, two catastrophic events shook up the archipelago: the eruption of the Taal Volcano, which blanketed the surrounding provinces in ash, and th…

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What is HIPAA Compliance: Understanding and Complying with HIPAA

12/28/2020 12:57:58 PM

During the COVID-19 pandemic, there was an urgent need to collect and store a significant amount of information about the health of the population. Employe…

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How Technology Is Transforming the Gambling World?

12/28/2020 12:52:35 PM

The future is now. We live in the highly-developed world, where all industries experience technology's influence. Gambling is not an exclusion - casino tec…

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It's Not Your Hardware's Fault! DymaxIO Software Is Best Way To Return 40% Lost Throughput

12/28/2020 12:45:47 PM

When it comes to business, fast data and throughput are important! Businessescan implement fast data software to optimize Windows speed, performance, and r…

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How To Assess Online Casino Gambling Safety

12/28/2020 12:39:10 PM

Thousands of people join online casinos every single day. They do this to make some money or to have some fun. Unfortunately, numerous dishonest businesses…

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5 Ways Technology Will Continue to Modernize Insurance in 2021

12/28/2020 12:36:05 PM

The pace of technological change has continued unimpeded this year. Despite a worldwide pandemic, new developments in areas such as artificial intelligence…

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