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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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The implementation of digital workers like AI and automation is transforming the very nature of human work.
2/4/2019 10:53:29 AM
Technology is a vital resource for seniors. With the right tech tools in place, seniors can continue living in their own homes for longer. Not all tech tools are expensive, so if your aged parent is keen to stay at home, check out the following list.
2/4/2019 10:51:22 AM
Improving response times and predicting potential issues in the IT environment is important for businesses today as they compete to win over customers and improve profitability. A new offering from FixStream, a pioneer in AIOps+ solutions for Autonomous IT Operations, aims at meeting these needs in the market.
2/4/2019 10:39:04 AM
Adaptive, intelligent, autonomous networks are at the core of the evolution of 5G technologies, products and services.
2/4/2019 10:32:59 AM
Sift released a new survey tackling issues associated with ensuring innovative communications services that don't compromise privacy regulations or personal information security.
2/4/2019 10:30:34 AM
Dental offices share some of the busiest and task-intensive front offices as other medical facilities. Not only are receptionists and staff tasked with managing and caring for patients in the waiting room, they must also efficiently answer phones, transfer calls, schedule appointments and keep up to date on all communications and tasks needed for the office to thrive.
2/4/2019 10:23:11 AM
A recent report reveals a majority of cable operators are planning significant deep fiber buildouts as well as implementing optical networking technologies to maximize their networks.
2/4/2019 10:13:52 AM
What's the issue, your iPhone Won't Turn On? Don't worry, try rebooting the device and you will be fine. It's among the most common issues found in iPhone. Some other issues are you can't access the App Store, or your network won't work.
2/4/2019 9:45:50 AM
Keep Your Business Running in the Next Polar Vortex
2/2/2019 8:55:30 AM
In today's technological society, there is an app and gadget for everything. Of course, these aren't just for fun; you can make good use of gadgets that are educational too. We all want our children and students to perform at their best, and sometimes they need a helping hand from educational gadgets. So, we've rounded up some of the best gadgets that we know students are going to love.
2/1/2019 11:03:03 AM
You should think about owning your own session border controller (SBC). Why? To maintain greater control over you own communications systems.
1/31/2019 7:42:54 PM
You hear it all the time. There's an app for that. But where are apps, particularly those developed to aid communication services, headed next?
1/31/2019 7:35:58 PM
Don't let vendors sell you the Swiss knife solution, or the magic bullet that will solve all your security concerns. The complete security solution doesn't exist.
1/31/2019 7:29:58 PM
Teach your sales and marketing departments to work together, and you'll have more success.
1/31/2019 7:24:16 PM
We all hear about the Edge, but who is doing something about it? Two notable consortia, the Industrial Internet Consortium (IIC) and the OpenFog Consortium, come immediately to mind.
1/31/2019 6:12:30 PM
The IIC, now incorporating OpenFog, is the single-largest organization focused on IIoT, AI, fog and edge computing; IIC steering committee elects two new members from OpenFog leadership
1/31/2019 4:51:50 PM
Fanvil, a VoIP desktop phone developer and manufacturer, answers to this need with its XSeries line of 4th generation IP phones for the enterprise. Featuring an upgraded color screen the devices come in a full range of options for entry level users as well as call centers and even for high-end enterprise users.
1/31/2019 12:12:15 PM
To answer to the needs of its customers and the market, CyberData Corporation, a company well known for its OEM design and manufacturing of peripheral devices for VoIP phone systems, has announced the release of a Multicast Speaker that retails for under $240.
1/31/2019 12:05:26 PM
The first backbone in space designed for global business - enabling economic growth across the globe
1/31/2019 11:55:19 AM
Emergency preparedness is critical for businesses today. The goal is to reduce the impact disasters have on operations and to get employees home safely to their loved ones.
1/31/2019 11:51:49 AM
In large conference spaces where quality, clear audio can be hard to achieve, it's important to have technologies in place to improve control over the pickup zones for audio. That's exactly what the newest offering from collaboration solutions company Nureva is bringing to the table.
1/31/2019 11:41:39 AM
Artificial intelligence (AI) has been revolutionary for solutions that support networking, logistics, diagnosis, public safety and manufacturing. AI has already breached the walls of communications environments, as well, particularly for customer support. Increasingly, customer support and sales are carried out without the intervention of human agents at all thanks to AI, which can also help improve the quality of human-assisted transactions by helping agents locate the right answers and solutions.
1/31/2019 11:34:04 AM
Is your data safe? This is a question every organization should be asking. Cybercrime is evolving, and what evil doers want is your data. And, as ITEXPO day two gets underway, Gary Davis Chief Consumer Security Evangelist McAfee offered come frightening insight in this evolution.
1/31/2019 11:24:35 AM
The lack of connected systems in the healthcare world forces people to perform robotic tasks, like transferring data between systems that don't talk to each other.
1/31/2019 10:59:38 AM
Is your data safe? This is a question every organization should be asking. Cybercrime is evolving, and what evil doers want is your data. And, as ITEXPO day two gets underway, Gary Davis Chief Consumer Security Evangelist McAfee offered some frightening insight on this evolution.
1/31/2019 10:48:01 AM
Artificial intelligence (AI) for communications has moved from text-based applications into the realm of voice communications.
1/31/2019 10:32:07 AM
Fiber of the leading countries when it comes to the adoption of fiber technology is the Italy nation. According to recent reports, the Open Fiber of Italy will use the fiber broadband transmission equipment from the Nokia brand in FTTH (rural-focused fiber-to-the-home deployment).
1/31/2019 10:22:42 AM
In his Wednesday keynote at the IoT Evolution Expo this week, Ricardo Prada, designer and principal UX researcher, AIUX team at Google, talked about how AI and machine learning are driving toward a future of IoT that builds better, more usable lives for people.
1/31/2019 10:09:07 AM
Investment brokers are individuals helping people buy and sell Investments. There are a number of types of investments that can be worked upon and you need to look at them individually if you want to make the most of the money you have today.
1/31/2019 9:55:10 AM
This week at IT Expo in Ft. Lauderdale, Florida, one of the hottest topics was compliance with privacy legislation, including the General Data Protection Regulation (GDPR).
1/31/2019 9:39:12 AM
Recently I moderated a series of focus groups on behalf of a large multinational company in the IoT space, and during them, the device debate emerged again: What's more important, hardware, software, or business model?
1/31/2019 9:25:00 AM
MSPs are converging on South Florida this week, with MSPExpo building momentum on the event's opening day. Opportunities are everywhere for savvy MSPs, and the panel, Managed Services Opportunities for Cloud and Hybrid Voice & Unified Communications, delivered insight into how. Moderator Gary Audin from Delphi Inc was joined on stage by IR's Ed Brooks, Digium's Wayne Landt and SherWeb's Michael Slater to take a deep dive.
1/30/2019 6:27:15 PM
If you run a contact center, you're probably proud of your agent training program. (If you're not, hopefully you're figuring out a way to change it.) You can teach agents to speak on the phone. You can teach them to use a telephony solution, a headset, a CRM solution, workforce management and any number of other applications required for them to do their job. You can ask them to be empathetic and patient (easier said than done!) But it's a much bigger challenge to assess and train them for unexpected situations in which customers are reaching out in a vulnerable emotional state.
1/30/2019 6:19:16 PM
IBM's Blockchain Service Leader Pramod Achanta kicked off this year's edition of The Blockchain Event in Ft. Lauderdale, Florida this morning. His message? Blockchain is very real.
1/30/2019 5:37:22 PM
GoZone WiFi's Thomas Behel and Datavalet's Daniel Forest pointed out during their discussion at ITEXPO that many businesses are overlooking the opportunity WiFi offers for revenue.
1/30/2019 5:20:28 PM
Anytime the business and technology world come together under one roof, it makes for the perfect opportunity to bring awareness and excitement around new and emerging solutions. Matrix Comsec plans to do just that this week at ITEXPO Florida 2019. Not only will the company be showcasing their solutions, they're also using the platform to launch several new products.
1/30/2019 3:32:46 PM
Across the U.S., nearly four million Americans work from their homes for at least half the week, according to a report by FlexJobs. In the coming years, this number is expected to climb steeply. It's good news for the environment (fewer miles driven), the businesses (employees have more time to work without a commute) and good for workers (for starters, the ability to work in sweatpants is a big one). All this telecommuting, however, has meant that companies need to adjust the ways they communicate, and bring unified communications (UC) solutions to the forefront.
1/30/2019 3:20:24 PM
Many companies, for lack of a better option, employ FaceTime, Apple's video-telephony app, for business conferencing. The reason is that it's easy to use and most everyone has it on their phone or tablet. There are, however, significant drawbacks to relying on FaceTime for conferencing.
1/30/2019 3:16:08 PM
To talk more about the benefits of capitalizing on customer experience revenue opportunities, Ken Lienemann, chief revenue officer at CoreDial, is hitting the stage at ITEXPO this week to deliver a keynote address titled, CX Sells- How the Channel Wins by Selling the Customer Experience. His session will discuss how channels can increase profits and retain customers when they bundle next-gen customer engagement solutions with their UCaaS deployments.
1/30/2019 2:54:38 PM
Cloud-based softswitch solutions provider Telinta has teamed up with thinQ, a provider of VoIP Termination and Origination services, to roll out a new joint offering as part of an ITEXPO special offer.
1/30/2019 2:47:52 PM
According to research group Frost & Sullivan, conferencing service providers (CSPs) are switching focus from standalone conferencing services to all-in-one solutions. These converged solutions provide users with more flexibility as well as simplicity, allowing them to switch between different modes of communication in the same work session, and adding enhancing technologies such as artificial intelligence (AI), machine learning and analytics.
1/30/2019 2:42:45 PM
Panel to Explore Tracking Factory Assets and Inventory with Sensors; PsiKick to Share Batteryless Sensor Expertise
1/30/2019 1:23:03 PM
CEO Emmanuel Cotrel will speak about new strategies for improving connectivity in remote and in-transit applications
1/30/2019 1:19:27 PM
Chicago-based company designed to support IoT innovators and entrepreneurs creating vertical industry solutions
1/30/2019 12:45:53 PM
Two Huawei employees landed in hot water at the beginning of January 2019 for a Twitter blunder made on behalf of the tech giant. Apparently, this little mishap occurred due to the employees having to switch to iPhone after their VPN let them down. But what is a VPN and how did it lead to Huawei's marketing fail? Let's explore the details.
1/30/2019 12:42:31 PM
On this quickie episode of IoT Time Podcast, Ken Briodagh is on the ground at the IoT Evolution Expo, and got a chance to sit down with George Mulhern, Cradlepoint, and Tom Davis, Azure IoT at Microsoft and talk about the new NetCloud Edge Connector for Azure IoT Central.
1/30/2019 12:41:09 PM
New Solution Combines Microsoft's Azure IoT Central with Cradlepoint's New NetCloud Edge Connector Technology to Help Enterprises Build Your Own IoT Solutions
1/30/2019 12:33:31 PM
The most likely answer is with a camera. While you can use your smartphone to do the trick, (thanks to some great devices like the iPhone X, the Samsung Galaxy Note 8 or the Google Pixel series), ardent photographers still prefer to use their cameras
1/30/2019 12:07:28 PM
The IoT Evolution Expo running at full steam, and we interviewed our sponsors and exhibitors to get a bit of a preview of what to expect from them at the show, and some insights into their view on the IoT industry.
1/30/2019 11:44:27 AM
Industry events offer us the opportunity to gain insight into where innovation is taking us. Today kicks off SD-WAN Expo and three days of delving into this burgeoning technology. Leading up to the event TMC had the opportunity to catch up Tallac Networks CTO and Co-founder Paul Condon and pick his brain about this burgeoning space.
1/30/2019 7:29:58 AM
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