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MachineMetrics, a data analytics platform for manufacturers, recently released its 2019 State of the Industry (SOTI) for CNC Machining.
1/6/2020 12:12:29 PM
The Internet of Things Consortium (IoTC), a business development association for the Internet of Things (IoT) ecosystem, recently announced the addition of Informed XP to its membership roster.
1/6/2020 12:01:05 PM
More than a decade ago, an anonymous person, only known by the name Satoshi Nakamoto introduced the first cryptocurrency, by the name of Bitcoin, to the world. Today there are hundreds of these cryptocurrencies to choose from, and although people keep warning that it will crash, it has stood strong over time. Cryptos are already poised and have the potential to disrupt, if not replace, the traditional financial markets. But what happened that they can do this?
1/6/2020 11:26:23 AM
The World Economic Forum (WEF) just came out with its predictions on blockchain, saying in part the technology will have to transform from buzzword to business.
1/6/2020 10:23:01 AM
SIP Trunking has played an important role in helping businesses to reduce spending thanks to VoIP technology. Using the technology it is also possible to increase security and communications quality, while being future-ready to add new services such as video when ready.
1/6/2020 7:53:00 AM
Anywhere365, a Rotterdam-based provider of Contact Center and Enterprise Dialogue Management solutions, has announced it recently received a significant investment round from Bregal Milestone to aid the company in its next round of growth.
1/6/2020 7:00:00 AM
How to Prepare for Potential Iranian Cyberattacks on Your Company
1/4/2020 2:52:03 PM
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution or working with a number of vendors for collaboration needs it is vital to protect this investment with UC network management. And, with the weekend upon us there's no better time than the present to take a look back at the week that was in UC network management: It's time for the Week in Review!
1/4/2020 7:00:00 AM
Chennai, India-based Sify Technologies Limited provides end-to-end ICT solutions, including telecom services, data center services, cloud and managed services, transformation integration services and application integration services. The company was recently recognized by IDC MarketScape as a major player in managed cloud services, as published in IDC MarketScape: Asia/Pacific (excluding Japan) Managed Cloud Services (MCS) 2019 Vendor Assessment.
1/3/2020 4:22:41 PM
net2phone announced its SIP Trunking solution earned Mitel certification. In earning this new certification, net2phone is the newest member of the Mitel Solutions Alliance (MSA).
1/3/2020 3:37:27 PM
Staying up-to-date on the market is essential for every investor, and today's tools make it easier than ever. Online brokerages make use of a real-time data feed so clients can make their decisions with up-to-date information. We'll explain why you should start using real-time data to improve your own investment experience.
1/3/2020 3:13:55 PM
Investing can be a risky business. When you invest, you are making a bet that your decision will go the right way, and you will turn a profit. However, how do some investors preserve capital and consistently strive to make positive returns? The short answer is risk management.
1/3/2020 3:08:04 PM
Industrial IoT organization and Blockchain/DLT group agree to unify their memberships
1/3/2020 3:04:16 PM
Migrating business communications services to the cloud may seem like a daunting prospect, but it doesn't have to be. By having a clear understanding of their needs and desires, and taking advantage of a multi-tiered hybrid approach to migration, organizations of all sizes can glean the most value from their cloud migration
1/3/2020 1:09:22 PM
Just before the holidays, Idaho's Whitcom Regional Dispatch Center reported critical 911 staffing shortages that may cause the emergency services center to cut back on services, a prospect that most citizens would find alarming.
1/3/2020 1:03:35 PM
Cyara, an automated customer-experience assurance platform provider and VoiceFoundry, a consulting provider specializing in cloud-based enterprise contact center solutions, have announced a partnership to improve the migration process for moving on-premise contact centers to the Amazon Connect platform.
1/3/2020 12:23:38 PM
AI has myriad applications in the 911, emergency and public safety services realm. Technology and AI will prove invaluable in the future of public safety, transmitting important data on the fly to better assist human dispatchers and responders.
1/3/2020 11:55:47 AM
Call center management and scheduling can often seem like an overwhelming juggling act. By balancing the needs of agents with customer demands, with an eye on budget and profitability, call center managers can ensure productivity and long-term success.
1/3/2020 11:48:03 AM
If you are looking to increase the traffic to your website in 2020, then you need to focus on improving your user experience. How can you do this? In a nutshell, you need to make your website more visually appealing.
1/3/2020 11:36:23 AM
2019 was a somewhat volatile year for cloud communications company Twilio's stock performance. After a string of acquisitions and enhancements to its cloud platform, the company could be poised for profitability and its growth may indicate an uptake in cloud communications solutions in a variety of new markets.
1/3/2020 10:34:15 AM
Even if you're hiring experienced agents, chances are you're spending a lot of time training. Soft skills are important. So is empathy. Company policies and product information are also critical. Then there's technology: if agents aren't properly trained about how to use your platforms, they won't be effective. But in this chaotic mix, don't forget to teach agents one of the primary reasons for their employment: to sell.
1/3/2020 10:27:09 AM
ValuTel announced it expanded its offerings to now include new voice services, high-speed internet and network solutions as well as a cloud-hosted PBX offering that meets the needs of future-forward companies and those looking to innovate today.
1/3/2020 10:17:43 AM
The smart kitchen is becoming a popular trend in every household across the world these days. Apart from being a cooking area, the kitchen is meant for storage too, and technology has been explicitly improving it, making it smarter than ever before.
1/3/2020 10:02:13 AM
Thanks to the advancement in technology, it seems like CBD is making its way into everything nowadays. The list of CBD-infused products includes intimate gels, sparkling water, chocolate, gummies, shampoo, skin creams, coffee, and so much more. One of the latest addition to the list is CBD patches.
1/3/2020 9:45:34 AM
Some Travelex Servers are Down; Ransomware is the Likely Culprit
1/2/2020 7:13:45 PM
Companies today are striving for digital transformation. It's a buzzword-friendly way of reworking their technology infrastructure to reflect today's digital-first processes, so that companies are getting the most out of their IT investments when it comes to saving manpower, effort and money. Digital transformation embraces a number of technologies, including machine learning (ML), natural language processing (NLP), artificial intelligence (AI), mobility, and cloud computing. In the world of the contact center, these technologies often present themselves as automated customer support solutions such as chatbots and cobots, which free up agents and call center management to do more creative or higher levels of work.
1/2/2020 4:35:11 PM
California MSP Synoptek was the latest service provider to be hit by a ransomware attack before the holidays. The company was targeted by the Sodinokibi/rEvil ransomware strain, and paid an unspecified amount to gain access to its customers' data and restore operations.
1/2/2020 3:35:43 PM
In recent years, India's Tata Communications, part of the Tata Group parent organization, has achieved double-digit annual growth in the unified communications and collaboration (UCC) managed services segment. Its success hasn't gone without recognition. This year, it was named a leader in the 2019 Gartner Magic Quadrant for Network Services, Global, as it has been for the past six years.
1/2/2020 3:20:09 PM
In this episode of IoT Time Podcast (Welcome to Season 5!), Ken Briodagh sits down with Jerod Blocker of ARB Midstream to talk about Conectivity, IoT for Oil&Gas, SDIoT, 5G, and a ton of other topics. Welcome to 2020 and Happy New Year!
1/2/2020 2:47:30 PM
Aeris Says New Fusion IoT Network Reduces Cost and Operational Barriers Between Applications and Connectivity
1/2/2020 2:17:39 PM
SenRa, a PAN-India provider of Low-Power Wide-Area Networks for long range-based Internet of Things applications, announced it has deployed 60 LoRaWAN networks in a growing number of cities.
1/2/2020 2:05:01 PM
The Dutch Ministry of Economic Affairs and Climate Policy has proposed legislation to protect networking and communications companies from hostile and unwanted takeovers from larger global conglomerates.
1/2/2020 1:44:07 PM
A viral holiday anecdote about excellent customer service at a Chick-fil-A drive-thru should serve as the gold standard for customer engagement, particularly in the call center.
1/2/2020 1:18:22 PM
The ever increasing reliance on the internet means we need it more than ever. It is expanding horizons and making our lives easier. It helps in education, learning, entertainment, and work-related tasks. This reliance also adds a burden to the available internet resources and speeds. This need for faster internet is at its highest when the speed is peaked and you have to suffer. It disturbs your conference calls, the games lag, videos buffer and everything starts to seem dull.
1/2/2020 11:58:04 AM
If you're a part of naturopathy circles, athletic circles, or just circles that dabble in alternative medicine, it's likely that you've heard of CBD. It's become one of the hottest supplements recently, even though it's been around for thousands of years. If you don't know much about CBD, however, you might not know all of its benefits. Can CBD help you sleep? It just might be able to. Whether you're planning to use CBD oil, CBD sleep gummies, or some other way of taking CBD, here's everything you need to know about CBD's sleep benefits.
1/2/2020 11:50:41 AM
The beginning of a new year represents the opportunity to put your foot in the ground and march toward a better you. That's right, we all know resolution season well - whether it's backing off booze, making our way to the gym to shed some extra lb's or vowing to read a new book every week - and the struggle is not in making these resolutions. It is in achieving them. For Enghouse Systems, it is resolute in making 2020 its best year on record, kicking the decade off with a bang.
1/2/2020 10:45:30 AM
While most of us expect Amazon to run like a well-oiled machine during the holiday season - at least from a customer's perspective - even the most organized e-commerce giant in the world can have a few wobbles. This holiday season, Amazon had quite a few customer service wobbles on the omnichannel customer support front.
1/2/2020 10:09:23 AM
Most Americans prefer to live in their own homes even after retirement. The problem is, when one gets up there with age, moving around the house becomes a tad too difficult. For an aging person with brittle bones, climbing up those steep stairs, for instance, can be very dangerous. It can even lead to serious accidents.
1/2/2020 9:15:09 AM
When it comes to business, there's a lot that can benefit the company's success through technology. Whether you're looking to quicken work processes or take your website to the next level, technology can help. Here are five ways that technology can benefit your business.
12/31/2019 10:49:57 AM
In the recent past, scooters have gained tremendously from technological advancements. These enhancements have not only made them more safe and sturdy on various attributes, but it has also added to the enjoyable experience of riding them. Scooters have slowly moved from its traditional designs and features to contemporary attributes such as an OE charging port, gearless models, superior braking systems and various other practical riding attributes.
12/30/2019 2:29:46 PM
Before you invest in automation, you must first asses your business needs now and in the future. How will your robot impact on your long-term goals? What do you hope to achieve in the short-term?
12/30/2019 1:37:08 PM
According to a World Health Organization, 30% of the global population is overweight and 10% are obese and if these figures don't change soon, humanity may be headed towards a new health crisis. However, losing weight isn't as simple as it sounds. Apart from the psychological side of weight loss, factors such as genetics, economic status, stress, and hormones can affect the outcome. In order for exercise and dieting to be effective, they need to be designed in a personalized way, depending on each individual's needs and goals, and experts are starting to pull the alarm on the dangers of overhyped diets.
12/30/2019 11:03:14 AM
Fleet maintenance is the process of maintaining your fleet vehicles and keeping on top of routine maintenance schedules. This helps keep both your fleet vehicles and drivers safe and your vehicles on the road longer, which in turn enables your business to stay profitable.
12/30/2019 10:33:37 AM
The majority of organizations are diverse by nature. It is a group of individuals coming from different regions, religions and cultures. Some of these individuals have unique skill sets, roles and requirements, and objectives. When you are using even the best intranet software, you should focus on people while creating an intranet communication strategy for your organization. Don't focus on your business needs only. Your employees are going to work on projects. They make your teams and departments - learn about their needs and wants. If yours is a large organization, you are going to find a range of different communities within the organization
12/30/2019 10:11:00 AM
When you add your business online of course, you are hoping for great things, all of which essentially come down to traffic. Visitors bring money so if your site is down or running poorly, it quickly translates into lost revenue. That could be awkward if you are not tech minded and it's not the sort of thing you can risk in the highly competitive online market. If something as simple as a guest not being able to progress to the next page could lose you income, perhaps a cloud hosting service is a viable solution.
12/30/2019 9:45:17 AM
Senior citizens are catching up with their digital native grandchildren at a rapid pace and adapting to the fast-paced tech advancements in the world. Seniors have become accustomed to using various tools and social media which only makes it natural for them to become more curious about the tools suited to their lifestyle.
12/30/2019 9:41:03 AM
A structured, well-conceived crisis management plan can be a company's saving grace when unforeseen issues arise. Poor publicity can escalate into a public relations fiasco, while threats, caused by weather or an unstable culprit, will severely endanger the well-being of innocent people if the right precautions are not taken.
12/30/2019 9:34:36 AM
GlobalData has released its latest report, Wearable Technology in Healthcare - Thematic Research.
12/27/2019 2:46:55 PM
The holidays are always a busy time of the year. For the retail industry the holidays are especially busy, as every week it seems that there is a new sale advertised and prices rapidly change.
12/27/2019 2:33:45 PM
Senet has announced that the company's patent-pending, Low Power Wide Area Virtual Network (LVN) has won an IoT Global Award for Business Excellence from IoT Global Network.
12/27/2019 2:27:32 PM
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