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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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With summer comes some pretty hefty storms that can easily knock a power grid out of commission, leaving several, if not thousands, without power.
8/1/2014 6:00:00 AM
Internet-fueled network computing has wrought such profound effects on business communications during the last decade. Remote workers and geographically dispersed workforces no longer have to interact by email or telephone alone.
7/31/2014 5:41:46 PM
The Philippines has become a hot spot for growing businesses and entrepreneurship because of many policy changes made in recent years. This new business melting pot created a higher demand for cloud products that would enhance business processes and keep competition strong.
7/31/2014 5:34:48 PM
Though there is often talk about how video conferencing is becoming a necessity for many businesses, the business of education is sometimes swept under the rug concerning how video can impact the lives of teachers, staff, and, most importantly, students.
7/31/2014 5:31:49 PM
OKCupid, a popular dating site, was recently caught doing similar experiments on their users as Facebook. The profiles of consumers would be intentionally altered and the compatibility of matches would be manipulated. OKCupid claims they wanted to test out their service to see how well the matches are working.
7/31/2014 5:26:44 PM
As the result of the Orbitz Worldwide buyout of Travelocity Partner Network earlier this year, 88 call center employees are set to lose their jobs when the Travelocity call center closes on August 31. However, Orbitz reports most of the employees were offered jobs with the company and have the choice to remain employed after the two businesses are merged, according to Tim Enstrice, Orbitz spokesperson.
7/31/2014 5:23:52 PM
If we look at everything that has been going on lately with Nokia, we see a pattern-the company's future is focused on providing network solutions, rather than mobile phones. All appearances show that this seems to be a move that has been good for Nokia. The company made big profits in the second quarter of 2014 after it sold its mobile devices unit to Microsoft. Its overall profit was $3.36 billion, mostly due to the infusion of cash from Microsoft.
7/31/2014 5:20:53 PM
CSG International, a managed services provider (MSP) has recently announced that Grande Communications has made its relationship with the company even closer by extending its partnership with the intention of digging deeper into its Texas market.
7/31/2014 5:15:51 PM
Earlier this month, the city of San Francisco issued a cease-and-desist letter to parking spot auctioning startup Monkey Parking, alongside cohorts Sweetch and ParkModo. The apps allow users to notify other users when they plan on leaving their parking spot and auction it off to the highest bidder. Monkey Parking, however, disagrees with the city's take on the service, arguing that they are not selling off the spot itself, but rather information about the spot.
7/31/2014 4:15:05 PM
Today, customer service software solutions remain a top priority for companies. In fact, to get the best results out of customer service software-to improve customer experience and engagement-many companies are now implementing the technology necessary to deliver unified communications through digitally-based service channels of engagement.
7/31/2014 4:12:23 PM
To meet the growing demand for cloud-based communications throughout the U.K., 8x8 Solutions, the U.K./European arm of 8x8, Inc., has announced its new London office.
7/31/2014 4:08:42 PM
One of the main topics of conversation at the recent WebRTC Conference & Expo in Atlanta was just how simple or difficult is it to actually implement WebRTC into an existing infrastructure? When it comes to mobile devices, Imagination Technologies has things covered from just about every angle.
7/31/2014 4:01:48 PM
B2B video marketing has been a little bit slower to the punch. However, it is gaining momentum, and plenty of professionals have reported that they've had success in using this to reach and convert their business audiences.
7/31/2014 3:53:50 PM
Strategic Insurance Software (SIS) and Risk Management Technologies (RMT) have entered into a partnership for the benefit of SIS Partner XE agencies.
7/31/2014 3:50:00 PM
Hackers are an incredibly smart group of criminals. In most cases, they show more creativity than the person or group who created the application they are hacking into. You have to constantly be on guard since there seems to be new malware popping up almost every day. Malicious software or Malware as it is more commonly known is defined as any software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems.
7/31/2014 3:38:44 PM
Mobile workforce technology is now enabling top performing organizations to evolve from reactive to proactive service, where the focus is increasingly on addressing issues before they occur.
7/31/2014 3:31:38 PM
In the closing days of 2013, not long after Halloween died down, a report emerged that Facebook was looking to buy Snapchat for the then-staggering price of $3 billion. Snapchat reportedly turned down the offer, and a new report out today suggests that might have been a good idea, as the company is in talks with Alibaba about a new round of financing that would put the company's value at more than three times what Facebook offered.
7/31/2014 3:31:18 PM
Having great tools in place, delivering consumer-friendly products, having an excellent support system and providing exceptional customer service deserves an award. Boost Software qualified on each of these counts, and received the Best in Biz International award for 2014, being chosen from businesses and other organizations from over 30 countries.
7/31/2014 3:26:30 PM
One of the great things about how far we've come in the digital age is how technologies have afforded us the ability to connect in ways that go far beyond email and phone calls. As companies have embraced social media as a means of communications, many are taking it a step further and are now incorporating solutions like video chat and putting these abilities right into their Web pages.
7/31/2014 3:24:42 PM
PayPoint's flagship product, PayByPhone, has recently been introduced in the Amazon Appstore for Amazon's new Fire phone, as well as Kindle Fire devices.
7/31/2014 3:20:14 PM
We read a lot these days about the emergency of the mobile enterprise and the virtual workplace. Given the pace of industry adoption of mobility solutions, particularly mobile apps, and the virtualization of nearly Everything, the trends are undeniable. However, the questions that arise for both, and specifically for mobile, that inquiring minds want to know relate to the basics, i.e., who, what, where, why and when.
7/31/2014 3:16:46 PM
'Just Google it' has become part of generally understood vernacular; even Grandma who doesn't know who Miley Cyrus is knows what Google does-finds things. It will always be a customer-facing search engine, but additionally it appears Google is making a large effort to be more business friendly-in particular, by updating its Chromebox for Meetings video conferencing system. It's not that Google applications aren't currently business friendly, but Gmail and Drive were not designed for commercial use.
7/31/2014 3:15:38 PM
There's a lot of money to be made in migrating organizations to Office 365, and Seattle startup, SkyKick, has seen a fair amount of it streaming in. The company has been busy building up its customer portfolio since its 2011 launch, an initiative that has paid off with $3 million in new funding awarded this week.
7/31/2014 3:09:13 PM
House prices continue to rise nationally, according to real estate listing service, Its latest national housing trend report shows that while less houses are being listed nationally, prices are rising and buyers are snapping up real estate at the same pace as this time last year.
7/31/2014 3:08:37 PM
It is expected that businesses in all industries get with the times, particularly in a tech-heavy era where people are always-on, always-connected. Consumers are looking for technology to improve their experience, give feedback through technology channels, and reduce the number of times they have to call a respective agency.
7/31/2014 3:02:46 PM
It goes without saying that WebRTC provides massive benefits for customer interactions, both to businesses and their customers. Its importance as a contact center technology is also undisputed considering it's a lightweight technology that may be easily integrated with the existing contact center infrastructure.
7/31/2014 3:01:51 PM
Shlomo Weiss, General Manager, Software Monetization at SafeNet, in an interview with IT Europa Editor John Garratt, at the recent at the Cloud World Forum in London, had some interesting things to say about software monetization and how enhanced licensing and entitlement management is rapidly reshaping the software business from both vendor and user perspectives.
7/31/2014 2:55:25 PM
Illiad, the mobile service provider that has revolutionized the French mobile market, has made a bid to buy T-Mobile US, an unexpected move that might be a nightmare for the other U.S. mobile service providers.
7/31/2014 2:42:59 PM
Hong Kong's SmarTone has re-entered the fixed broadband market with the launch of a line of fiber broadband plans. The company has announced that the new service, ST Fibre Broadband, will be initially introduced to home and office markets.
7/31/2014 2:39:48 PM
The Russian government is reportedly proposing that Apple Inc. and SAP offer Russia access to the source code used in the company's product lines.
7/31/2014 2:29:00 PM
As a master agent, Telarus looks to offer the best from its portfolio. Thus a new partnership with POTS-provider Granite gives Telarus partners access to enterprise-level POTS solutions.
7/31/2014 2:24:24 PM
India is a growing economy, generating much attention amongst businesses globally due to its young demographics and growing middle class population. Almost every major brand in the world has a presence here to woo the Indian customers, and the mobile industry is no different. In fact, the mobile app market is expected to see double-digit growth in India over the next few years.
7/31/2014 2:10:59 PM
Runtastic, an applications, products and services developer specializing in tracking and managing health and fitness user data, announced today the fruition of Runtastic Orbit.
7/31/2014 2:08:33 PM
The term agile by definition means to be able to move quickly and easily. In terms of software, the idea of agile development simply means that approaches to software development help businesses respond to unpredictability. Basically, agile development is a different way of managing IT development teams and projects.
7/31/2014 2:05:27 PM
It's one thing to wear your heart on your sleeve, but now, it's entirely possible to wear all your social networks on your sleeve as well. The hicon Social Bangle from Things-lab has brought a variety of social networking systems to one handy wristband which, when connected to a smartphone, can offer a variety of information from just one simple interface.
7/31/2014 1:30:47 PM
This week, we have a new quarterly report from IHS entitled Low-Power Wireless Market Tracker - Q2 2014. IHS is a leading provider of diverse global market and economic information. It is a global information company with experts in the pivotal areas shaping today's business landscape. Back in November 2013, IHS' Tracker - World report stated that shipments of Bluetooth smart chips are predicted to jump tenfold over the next several years.
7/31/2014 1:25:08 PM
The convergence of cloud computing resources, network functions virtualization, and the introduction of important new tools like Microsoft Lync are propelling UC forward and creating new opportunities for the unified communications ecosystem.
7/31/2014 1:19:05 PM
VanillaSoft, the industry's leader in software for sales by phone, has put together a webinar titled How to Transform Your Inside Sales Efforts from Ho-Hum to Heck Yeah! to address those issues and help those struggling to close the deal.
7/31/2014 1:06:17 PM
When it comes to software-defined network implementations, you can look at the opportunity in terms of the glass being half empty or half full. That's the general assessment Juniper Networks, which today released an SDN progress report based on a survey of 400 IT decision makers at U.S. businesses.
7/31/2014 1:00:32 PM
Connectloud is among the new breed of contenders, and recently, the company achieved a benchmark. Frost & Sullivan has given its 2014 North American New Product Innovation Leadership Award to Connectloud in honor of its uCloud cloud management solution. The offering is a software-defined cloud management solution that enables multi- and vertical-tenancy as well as virtualized delivery of cloud computing.
7/31/2014 12:55:26 PM
As the world is racing to high-speed Internet with speeds greater than 1 Gbps, it is time to take a moment to look back at the copper telephone wire that started it all.
7/31/2014 12:50:15 PM
For anyone who's ever had a cable plan, and wondered why they were paying such ridiculous amounts of money for channels that were never watched in the first place-does anyone really need five or more ESPNs? -there's a new mobile plan that may be just for you. Specifically, it's from Sprint, and it's going to offer up an extremely inexpensive mobile plan for those who only do a certain number of things, and all of these in the social media bracket.
7/31/2014 12:44:42 PM
Today TMC announced that American Cancer Society CIO Jay Ferro will be delivering a keynote at ITEXPO Las Vegas, held August 11-14, 2014, at The Rio in Las Vegas, Nevada. The leading business technology event is designed to provide insight into the latest industry trends, including cloud computing, large-scale enterprise IP communications, unified communications, regulatory issues and more. Ferro will give his keynote on Wednesday, August 14, at 1:30 pm.
7/31/2014 12:42:58 PM
Avatier Corporation, an identity management company, announced the release of the AIMS Microsoft Lync Connector, the newest connector in its Identity Management Software Suite (AIMS).
7/31/2014 12:37:30 PM
Hutchison Telecommunications Hong Kong reported an unaudited first-half net profit decline of 44 percent year over year.
7/31/2014 12:34:29 PM
In the healthcare industry, there have been several initiatives taking place to improve patients' overall safety and satisfaction: from integrated software and services solutions to health information exchanges (HIE) of healthcare-related data among facilities, on to electronic medical records (EMR) and the medical hardware praised by surgeons. So far, health tech has come a long way and has become critically important to any healthcare stakeholder moving forward.
7/31/2014 12:31:11 PM
Today TMC announced that Metaswitch's Steve Gleave will be providing an opening keynote at Software Telco Congress, held August 12-14, 2014, at The Rio in Las Vegas. The event will focus on the benefits and opportunities that Network Functions Virtualization (NFV) and Software-Defined Networking (SDN) offer, and will explore the technology, services and best approaches that promise to significantly increase carrier network flexibility while reducing costs. Gleave will deliver his keynote on Tuesday, August 12, at 8:30 am.
7/31/2014 12:19:23 PM
Founded in 2005, Birst is a provider of Cloud BI. The company's automated approach to generating the data warehouse and ability to integrate across multiple systems is a great fit for many BI deployment strategies.
7/31/2014 12:19:17 PM
By now, most of us must be familiar with the term 'customer journey', but may find ourselves out of depth when it comes to the 'call transfer journeys'. Brian Gabriel, chief operations officer for Sound Telecom, details the different kinds of call transfers and explains why companies shouldn't adopt a 'one-size fits all approach' when it comes to branding their telephone communications.
7/31/2014 12:03:16 PM
DisasterTalk is a texting app, developed to offer fast, instant phone to phone communication in a unique way.
7/31/2014 11:53:17 AM
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