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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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When it comes to M2M, what better way to improve connectivity services than for two companies to connect themselves? A new partnership in the industry is doing just that.
7/25/2014 1:14:17 PM
Deem, a company focused on delivering Commerce-as-a-Service, has announced new features that will be included in in its Deem@Work offering.
7/25/2014 1:01:46 PM
Hosted contact center vendors today should provide customers with workforce management and optimization solution options.
7/25/2014 12:47:24 PM
Radisys has received INTERNET TELEPHONY magazine's NFV Pioneer Award for its innovation related to the T-Series T40 Ultra Platform.
7/25/2014 12:37:27 PM
Redfin has always thrived as a web-based service, and as an app for smartphones, but is now moving into new territory with the launch of an app that is optimized for Android-running tablets. This version expands on the app offered for smartphones, and takes advantages of the larger screen to form a beautiful browsing experience.
7/25/2014 12:34:55 PM
Sometimes it's hard not to wonder what was running through Alexander Graham Bell's head when he first spoke into a telephone receiver. Could he possibly have known that more than one hundred years later, people would be carrying a derivation of his invention in their pockets? Could he have ever dreamed that such devices would be able to access just about any information desired with the taps of a few keys? The telephone has evolved along an astounding timeline, and in modern society it seems nearly inconceivable to live without one.
7/25/2014 12:29:53 PM
Conferencing systems are a huge part of the real time communications field, and as such, seeing advancements in conferencing that incorporate real time communications solutions work to advance the entire field forward. A new version of TrueConf Server-specifically, TrueConf Server 4.2.5-offers up some new value for users by incorporating pieces of Web-based real time communications (WebRTC) into its operations, while also offering a little something extra for users who don't have browsers on hand that can use WebRTC.
7/25/2014 12:28:50 PM
The man's best friend status has traditionally been claimed by our canine companions, but something entirely more technological (and less in need of maintenance) is apparently questing after the role: in a new national consumer study, many Americans said they see their TV sets less as entertainment devices and more as companions, with 60 percent of U.S. consumers leaving the TV on whether they're actively watching or not.
7/25/2014 12:07:56 PM
A group of university representatives, the National Science Agency, and a handful of companies have come together in Australia and New Zealand to encourage the forward-movement of software-defined networking. The companies involved include Google, Integrated Research, Luma Networks, and Pacnet.
7/25/2014 12:07:15 PM
An estimated 230,000 people entered Leeds to watch the Grand Depart of the Tour de France. In order to guarantee high speed internet for the crowds of people coming to watch the event, the Leeds Council selected Virgin Media Business. Siklu's tiny Gigabit 60GHz radio was chosen by Virgin Media Business as a backup to make sure everyone receives internet connection.
7/25/2014 12:03:56 PM
Those who are familiar with BlackBerry from its early days will also be familiar with the BlackBerry Enterprise Server (BES). The BES continues to be comprised of multiple services that interact with a company's email system, such as Microsoft Exchange, secure IP tunneling, as well as giving administrators complete control over the company deployed BlackBerry devices, including the ability to push out apps.
7/25/2014 12:02:32 PM
Sometimes it's hard to think of healthcare as a business. We like to think of it as an altruistic pursuit, with brave men and women practicing healing craft as a way to help improve everyone's lives, but at the end of the day, the bills still need to be paid, and some of these bills can be downright massive. But for businesses that seek to improve operations and reduce expenses, there are plenty of options, and the healthcare business is no different. In illustration of that point, the business performance management technology company ZirMed recently announced a slate of five new partnerships that would help drive business and bring a new power to the field.
7/25/2014 11:59:49 AM
Cairn Housing Association has chosen Netcall's customer engagement suite to improve the way it interacts with customers. The not-for-profit Scottish organisation has intentions to enhance its service delivery by using social media analysis and engagement capabilities, for the first time ever.
7/25/2014 11:51:41 AM
Inflow Communications has been a provider of both strategic consultative services and the installation of ShoreTel business VoIP phone systems and HD video conferencing, with unified communications integration, since 1997. The company's unique combination of consultation and post-installation service has set the company apart from competitors in the business VoIP system and video conferencing market.
7/25/2014 11:46:30 AM
When looking at Microsoft's Q4 earnings, one thing that stood out is that the company lost about $700 million in operating profit.
7/25/2014 10:31:01 AM
Augumenta's story begins fifteen years back, 1999 to be exact, when Tero Aaltonen filed for a patent to prove he had a great idea-smart glasses with a platform offering greater ability for interaction. The technology did not exist yet to build Aaltonen's vision, but the subsequent announcement and release of Google Glass, offered the perfect time to get moving on his idea.
7/25/2014 10:17:24 AM
Businesses have realized that they will have to put in place a concise plan to ensure security in the BYOD age.
7/25/2014 9:58:13 AM
A recent news report from The State-Journal Register in Springfield, Ill., says the AT&T call center in Springfield will soon close, transferring its work and workers to other Illinois locations.
7/25/2014 9:37:47 AM
MobileIron, a specialist in enterprise mobility management (EMM), has recently selected NewVoiceMedia ContactWorld technology to strengthen its customer connections across the Globe.
7/25/2014 9:33:03 AM
Audio conferencing has come of age, and companies looking to increase productivity are using conference bridges to connect people across time zones and geographical barriers. But these bridges really don't serve enterprises and providers if they cannot give a smooth customer experience. Empirix has launched what is touted to be a 'first-of-its-kind conference bridge monitoring application' that will hopefully ensure trouble-free conferences.
7/25/2014 9:29:26 AM
Operating in fourteen countries, primarily under the Tigo brand, Millicom offers innovative and customer-centric products. The company has more than 10,000 people as employees and provides mobile, cable, broadband, TV content, online and financial services to over 50 million customers. The company has successfully tested 3G and 4G mobile network technologies in in Bolivia, and is all set to offer 4G high-speed internet service offerings with up to 100 Mbps, to its Bolivia customers.
7/25/2014 9:24:11 AM
To keep up with needs of evolving global technology and to offer services like Internet of Things and Hybrid Cloud, Telehouse Europe, a subsidiary of KDDI, is investing $231 million into building the new generation of mission-critical data centers in the London's Docklands.
7/25/2014 9:17:49 AM
Jabra, a brand of GN Netcom and a subsidiary of GN Store Nord A/S (GN), has recently introduced Jabra Vendor Services Group Program to its North American customers and partners, enabling them to cut down on large up-front capital expenses and move into a monthly subscription based payment model.
7/25/2014 9:10:45 AM
The needs of leisure travelers are changing, and hoteliers the world over have to provide the superior-quality in-room experience that today's travelers expect. Providing guests with premium content is no longer a luxury, but a 'must have', for the hospitality industry. Samsung Electronics is setting the pace in premium guest entertainment by partnering with industry-leading system integrators.
7/25/2014 9:05:30 AM
In order to show its commitment to powering the world's increasingly mobile workforce, Oracle has released 5 new Oracle's JD Edwards EnterpriseOne Mobile Enterprise Applications.
7/25/2014 8:57:06 AM
Courthouses, just like many other government facilities, find they need more audio and video equipment. That technology can be used for such functions as video conferencing, which can save money, as well as for Unified Communications.
7/25/2014 8:49:59 AM
For some of us, getting in those sixty minutes each day can seem like torture and we will make every excuse we can think of, not to walk into the fitness establishment's doors.
7/25/2014 8:49:52 AM
In the midst of continuing struggles to launch a music subscription service, YouTube's head of the endeavor is now leaving the company. Chris LaRosa is leaving Google to join a startup, which spokespeople have yet to name. He was the second person to front YouTube's music service that left within the past twelve months; Nikhil Chandhok, who according to his personal LinkedIn profile had been in charge of music, paid subscriptions and live streaming with YouTube, left the company last fall.
7/25/2014 8:44:54 AM
With adoption rates rising from 24 percent in 2010 to more than 40 percent in 2013, companies are clearly seeing the value of using 'Agile' development processes.
7/25/2014 7:39:28 AM
Predicted growth in the speech technology market is coming from new technology, applications and Voice over Internet Protocol (VoIP), according to a new report.
7/25/2014 7:30:00 AM
Global provider of secure IP and Ethernet switching solutions Allied Telesis has recently announced that the rising trend of Software Defined Networking (SDN) solutions in data centers will continue to gain momentum, but only after applications that enhance the delivered value are implemented. Allied Telesis is an industry leader in the deployment of IP Triple Play networks and launched the Allied Telesis Management Framework (AMF) solution last year, and has now outlined what it sees as the next crucial steps for extracting business value from SDN.
7/25/2014 6:00:00 AM
Predicted growth in the speech technology market is coming from new technology, applications and Voice over Internet Protocol (VoIP), according to a new report.
7/25/2014 6:00:00 AM
Mobility demand is giving wings to the global unified communications (UC) market , which is expected to reach $75.81 billion by 2020 according to new research. However, high initial investment as well as a need for interoperability across various unified communication platforms may pose a restraint to the market.
7/25/2014 6:00:00 AM
There are a lot of things that we wish we could forget and probably even more things that we want everyone else to forget. The Internet and social media has made that pretty much all but impossible. If you don't believe me, just ask any politician. So much information is being gathered about you every time you visit a site. This is mostly for advertising reasons, but can be used for almost anything.
7/25/2014 6:00:00 AM
Even if AT&T second quarter earnings predictably were lead by mobile segment gains, what is happening in the fixed network segment might strike some as more significant, given the pressures that segment faces.
7/24/2014 6:43:45 PM
Hotel Wi-Fi Test is a company that specializes in collecting, analyzing, and distributing data about the quality of Wi-Fi in hotels around the world. Its main function is to perform comprehensive speed tests for various hotels and centralize this information in a database, which is then made available to travelers. However, the company has by no means managed to collect data for every hotel in the world so they have introduced a state-of-the-art machine learning algorithm to provide the best estimate possible for those that have yet to be tested.
7/24/2014 6:41:05 PM
Lowe's, a home improvement company serving approximately 15 million customers in the United States, in collaboration with the State of Indiana and the City of Indianapolis is ready to open a Customer Support Center in Indianapolis. This new Customer Support Center will create up to 1,000 new jobs by 2016.
7/24/2014 6:38:41 PM
The recognition of the value of modern contact centers is a global phenomenon in terms of enabling governments to better engage and serve their citizens and as a driver of economic growth. This has been exemplified over the years by the enormous impact of the contact center business in places like the Philippines and India, and is of growing importance in Eastern Europe and the Middle East. And, now it can and should be Africa's turn according to Christopher Bell, Interactive Intelligence's Channel Manager for Africa (
7/24/2014 6:35:53 PM
On Tuesday, a committee of the Louisville Metro Council recommended for approval for the awarding of franchises to three separate companies to install fiber optic cable in the area. It is expected that SiFi Networks, BluegrassNet and Fiber Technologies Networks will get final approval for these franchises from the Council when it meets Thursday, July 24.
7/24/2014 6:33:03 PM
Accenture is releasing findings from a new aerospace and defense survey titled Digital Coming of Age: Seizing the Digital Opportunity in Aerospace (infographics included). See the survey's key findings below.
7/24/2014 6:29:41 PM
Keeping colleagues communicating is important for just about any business around, whether that business is a major multinational corporation or a small 15-person shop. Even if that business is technically a government organization, it's no less important. In a bid to keep communication flowing smoothly for the North Atlantic Treaty Organization (NATO), the group brought in a new private social intranet system, embarking on a three year agreement with Incentive to use its software in its operation.
7/24/2014 6:21:34 PM
It is always a sign of company health, and typically an indicator of overall market vitality as well, when an annual gathering of customers, partners and leading industry subject matter experts by a recognized industry continues to expand. A case in point is customer experience solutions provider Interactive Intelligence's recently concluded INTERACTIONS 2014.
7/24/2014 6:17:13 PM
One of the basic tenets of business taught in schools around the world is the need to focus on core product. While businesses might need to field their own accounting departments or run their own PBX phone systems, in an ideal world they should not need to overly focus on these areas unless it brings a distinct business advantage.
7/24/2014 5:59:40 PM
Dimension Data, a $6 billion global ICT services and solutions provider, recently selected the Glassbeam platform to optimize its global enterprise-class cloud data center operations.
7/24/2014 5:49:17 PM
Integrated health service models are helping hospitals across the globe increase efficiency while cutting costs and ultimately improving patient care. They are supporting care doctors can provide from within or outside hospitals and are helping create an infrastructure that is integrating the delivery of medical services.
7/24/2014 5:47:06 PM
When a vendor has been supplying a company for 17 years, that's no small feat, particularly in these days of rapid change and economic turmoil. But the association between Vodafone and Aviva has been going on that long itself, and is set to continue as Aviva, the global insurance firm, brings back Vodafone to set up a new array of communications services to keep the company on the leading edge of contact capability.
7/24/2014 5:43:18 PM
If your business uses EdgeMarc products, including Session Border Controllers and Gateways, then it's probably time to change your password as soon as possible. According to Bandwidth and others within the Voice over IP (VoIP) industry, the default usernames and passwords for EdgeMarc devices are likely to have been compromised.
7/24/2014 5:38:38 PM
Big Switch Networks, a major player in providing hyperscale networking solutions for all data center users, recently signed a partnership agreement with In-Q-Tel.
7/24/2014 5:35:58 PM
The Internet of Things promises to connect all of your devices together for interoperability, and even seeks to add Internet-friendly features to existing products like cars and home appliances for enhanced functionality. Of course, connecting wearables and other mobile devices to an always-on communication grid requires a significant investment in battery power, and smaller devices might not have the energy requirements to run for long periods of time between recharges. However, Imagination Technologies has developed what it calls the Enigma Series4 'Whisper' low-power radio processing unit (RPU) architecture, which promises to deliver ultra-low power consumption at an affordable price.
7/24/2014 5:23:56 PM
Did you know that 65 percent of all email gets opened first on a mobile device? For marketers, this means that your antennae should be up, searching for the best mobile email marketing strategy.
7/24/2014 4:49:28 PM
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