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TMCnet.com Articles & Columns
TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author. Or, search the headlines by keyword.

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Live In-Country Testing Allows Multi-National Corporations to Drive Efficient Conferencing
As the global recession continues to wreak havoc on the budgets of companies of all sizes, a number of trends have emerged.
11/23/2009 6:38:26 PM
Making a Drop-Dead Simple Videoconferencing Bandwidth Choice
There's an obvious reason videoconferencing provider Glowpoint uses Covad T1 services: The value for price we receive is phenomenal compared to traditional point-to-point, dedicated, private-line T1, said Tom Schroeder, Glowpoint VP.
11/23/2009 6:34:30 PM
180Squared: IPTV Is All About the Middleware
If you ask Amir Littman, 180Squared VP, manual processes really do not work for provisioning IPTV services.
11/23/2009 6:30:36 PM
Nexidia and Semafone Partner to Deliver Fraud Protection in the Contact Center
Nexidia, a provider of audio search and speech analytics solutions, and Semafone, a company of contact center security experts in the U.K., have announced a new partnership to address fraud and identity theft in the contact center environment.
11/23/2009 6:25:10 PM
Trends and Technologies Dazzle at Interop
What are the latest trends and technologies for the business world? Last week's Interop event in New York City provided a peek into some of the new products and services being marketed by different vendors. After spending a day at the conference, I came away with a few impressions.
11/23/2009 6:21:01 PM
Kratos Awarded $1.4 Million Department of Labor Technical Support Contract
Kratos Defense & Security Solutions, Inc., a provider of information technology, information assurance, public safety, and workforce performance services, reportedly has been awarded a $1.4 million task order to provide technical assistance and support to the U.S. Department of Labor Employment and Training Division's Office of Policy Development and Research.
11/23/2009 6:15:25 PM
Wildflower Selects VPMi SaaS Project Management Software
Wildflower International, a provider of information technology to the United States government, has selected and successfully implemented the VPMi version 4.5 SaaS project portfolio management software.
11/23/2009 6:10:51 PM
COMPUTERLINKS and Optenet Team Enter into Distribution Partnership
Optenet, a global IT security company providing high-performance security to service providers and large enterprises worldwide, has reportedly entered into a distribution partnership with COMPUTERLINKS, a global distributor of IT security and Internet technology solutions, to deliver a comprehensive channel partner program worldwide.
11/23/2009 6:05:38 PM
ActiveONE GPS Safety Cell Phone Arrives
LifeGuardian Technologies, LLC reportedly announced the launch of ActiveONE GPS Safety Cell Phone, a new business card-size, GPS-enabled device that provides assistance from emergency or routine personnel anytime and anywhere by the click of a button.
11/23/2009 6:00:10 PM
Zultys Enters into Distribution Partnership with Alloy Computer Products
Zultys, Inc., a provider of elegantly simple Unified Communications and VoIP Business Phone Systems since 2001, reportedly has entered into a distribution partnership with Alloy Computer Products of Melbourne, Australia.
11/23/2009 5:48:19 PM
Automotive Software Designers Releases Save-a-Deal 2010
Automotive Software Designers, a provider of software and services for the automotive retail industry and a subsidiary of Optical Systems, has announced the launch of Save-a-Deal 2010.
11/23/2009 5:41:24 PM
Social Advance, LLC, and Sideways, LLC, Receive Fidelity Voice and Data's Colocation Grant
In an effort to encourage growing technology ventures, Cleveland, Ohio-based business voice and data services provider Fidelity Voice and Data announced a small business grant competition earlier this year.
11/23/2009 5:36:08 PM
F5 Networks Signs Deal with Standard Life
F5 Networks, Inc., an application delivery networking provider, has signed a deal with Standard Life to enhance the company's application security.
11/23/2009 5:28:59 PM
Verizon Business Targets Healthcare Vertical with Collaboration Services
Verizon Business has pulled open the curtain to reveal a new suite of telehealth solutions. Verizon Telehealth Collaboration Services leverage videoconferencing to enable hospitals, physicians and other health care organizations to see patients at remote locations. The carrier will also offer consulting services to the medical vertical to help them access and implement these services.
11/23/2009 5:27:35 PM
CallFire's Upgraded Agent Interface Offers Sales Team New Functionalities
California-based open-source VoIP consultancy company CallFire.com announced a new agent interface with a new set of features that offers a cleaner, more professional look and functionality for businesses and organizations of any size looking for an agent system.
11/23/2009 5:26:49 PM
Verizon Business Enhances Online Billing Ease of Use
Given the significant increase of online billing use, Verizon Business is trying to make online bill payment and analysis even easier with updates to its Verizon Enterprise Center.
11/23/2009 5:26:26 PM
Inmarsat Completes Segovia Acquisition
Global satellite services company Inmarsat plc has acquired Herndon,Va.-based Segovia Inc. for at least $110 million.
11/23/2009 5:15:42 PM
Allot, Internet Watch Foundation Join Forces to Block Illegal Content
Deep packet inspection vendor Allot Communications Ltd. has launched a network service designed to block online illegal and harmful content. The service, called WebSafe, aims both to create a safer environment for Web surfers as well as help operators comply with emerging legislation relative to online child sexual abuse images and other illegal content.
11/23/2009 5:14:29 PM
Global Capacity Signs Major Agreement with European International Carrier
Global Capacity, Inc., a telecommunications information and logistics company, reportedly has signed a major agreement with a large European international carrier to supply network optimization consultancy and services.
11/23/2009 5:11:32 PM
Acumatica Launches SaaS Solution that Runs on Windows Azure
Acumatica, a provider of web-based accounting, ERP and CRM software, announced the availability of its SaaS solution, which runs on Windows Azure.
11/23/2009 5:04:34 PM
White Paper Details the Advantages of VoltDelta's CrystalWAVE Speech Recognition Technology
Thanks to advancements in speech recognition technology, today's interactive voice recognition (IVR) systems have improved to the point where they can accurately carry out natural dialogs with callers – thus cementing their role as customer self-service/call routing solutions for the call center.
11/23/2009 4:58:45 PM
Brightpoint Enters into Agreement with Time Warner Cable
Brightpoint North America LP, a subsidiary of Brightpoint, Inc., reportedly has entered into an agreement with Time Warner Cable Inc. to provide a suite of integrated supply chain solutions that include transportation management, inventory management, device customization, fulfillment and reverse logistics.
11/23/2009 4:57:49 PM
Hosted PBX Provider's Support System Integrated with Other C3 Platform Products
Hosted PBX provider, Thinking Phone's coherent customer communications, or C3 Platform, offers many capabilities to any user in the call center, or customer relationship management, or CRM, industry.
11/23/2009 4:56:35 PM
Michigan State University Deploys ADC's FlexWave Prism Outdoor Distributed Antenna System
ADC has announced that its FlexWave Prism outdoor distributed antenna system has been deployed at Michigan State University to support current mobile voice and data traffic and allow for an easy transition to LTE services support.
11/23/2009 4:52:06 PM
Digital Signage, Voice Communications Solutions Provider Named an Avaya Channel Partner
The status gives Black Box's team of technicians authorization to design, install and maintain Avaya's business communications systems.
11/23/2009 4:50:53 PM
Rackspace Announces New Offerings to Push Apps into Cloud
Rackspace Hosting, a provider of hosting and cloud computing solutions, announced a set of new products that help businesses move IT applications into the cloud.
11/23/2009 4:44:45 PM
SIP Trunking to Boost Unified Communications: Report
As vendors begin positioning unified communications it as a service instead of a product, positioning unified communications is on pace to migrate to 'the cloud, according to a new report by In-Stat. Infrastructure providers like Cisco, Broadsoft, and Microsoft are working closely with hosted VoIP services providers. And such partnerships are good news for companies in the unified communications space.
11/23/2009 4:19:41 PM
Syn-Apps Joins Cisco Systems Solution Incentive Program
Syn-Apps LLC, a developer of custom IP telephony applications, has announced its acceptance into the Cisco Solution Incentive Program, which will provide its partners with additional value to support their business needs.
11/23/2009 4:16:34 PM
Answering Service Provider Offers Systems for Medical Industry
For companies in the medical field – no matter a small private practice or a large medical facility or hospital – having an answering service that can meet the needs of patients, clients and other staff members is an essential operational need.
11/23/2009 4:12:25 PM
ARM Launches Solution Center for Android to Support Developers and Designers
ARM reportedly announced the Solution Center for Android, a resource for designers and developers of ARM technology-based products running on Google's Android platform.
11/23/2009 4:07:47 PM
Oberthur Technologies Announces Successful Deployment of Eco-Friendly SIM Card
Oberthur Technologies, a provider of smart card solutions, has announced the successful deployment of EcoSIM.
11/23/2009 3:50:05 PM
One in Six Mobile Subscribers to Have NFC Mobile Phones by 2014
Over the next four years, according to market analyst firm Juniper Research, one in every six mobile subscribers in the world will be using NFC devices and NFC-enabled monetary transactions will exceed $110 billion.
11/23/2009 3:43:45 PM
Axios: Large Organizations Struggle with Business and IT Alignment
Axios Systems, an independent provider of enterprise IT service-management solutions, said that organizations are recognizing the value of ITIL-based ITSM approaches in their efforts to better align IT with the business.
11/23/2009 3:38:33 PM
Report: Mobile Money Transfer to Become $65 Billion Market by 2014
The global market for mobile money transfer will be worth more than $65 billion by 2014, according to a new report put out by Juniper Research.
11/23/2009 3:22:35 PM
Infonetics Report: WSS Component Segment Growing
The overall market for optical network hardware is going through tough times, but the WDM ROADM optical segment is an exception, according to new research from market research firm Infonetics Research.
11/23/2009 3:06:50 PM
Rockwell Automation Supports Development of Open-Source Software Stack
Rockwell Automation has announced that it is supporting the release of a free, open-source EtherNet/IP software stack for I/O adapter devices made by the Vienna University of Technology.
11/23/2009 2:56:41 PM
Five9 Showcases Cloud Platform at Dreamforce 2009
Call center software provider, Five9 Inc., attended Salesforce.com's Dreamforce Global Gathering Event 2009 to present the Five9 Adapter for Salesforce.com, an integration built with the Five9 Cloud Computing Platform for call centers.
11/23/2009 2:50:29 PM
HP Unified Cluster Portfolio Now Features Voltaire's Ethernet and InfiniBand Solutions
Voltaire, a provider of scale-out computing fabrics for data centers, high performance computing and cloud environments, has announced that its scale-out Ethernet, 40 Gb/s InfiniBand director switches and UFM software have been integrated to the HP Unified Cluster portfolio.
11/23/2009 2:42:30 PM
Blancco Experiences a Surge in Demand for Onsite Disk Wipe Solution
As the breaching of records increases year after year, companies all over the world are looking at effective means of safely retiring sensitive data. To serve this need, Blancco, a company that offers data erasure and end-of-lifecycle solutions, has announced that a growing number of organizations are opting for its onsite data erasure services.
11/23/2009 2:35:22 PM
Coyote Systems Brings Real-Time Speed Camera Alert System to U.S. Market
Coyote Systems, a provider of speed camera alert systems, announced what it calls the first real-time speed and red-light camera alert systems: the mini Coyote and iCoyote for the iPhone, to be available in the United States soon.
11/23/2009 2:28:28 PM
Gemalto NFC SIM Card Product Range Now Operates with Nokia's Contactless Mobile Phones
Gemalto has announced that its Near Field Communication SIM card product range successfully operates with Nokia's contactless mobile phones.
11/23/2009 2:22:05 PM
TELEHOUSE America: NYIIX Internet Peering Exchange is 'Longest Running' Public Peering Point in the New York Market
TELEHOUSE America, a provider of dedicated data centers, international Internet exchanges and managed IT services, has announced that its New York International Internet Exchange public peering platform is now the longest running and largest public Internet exchange point in the New York metropolitan market.
11/23/2009 2:15:17 PM
Oberthur Technologies Demos Visual Voicemail Service Running on Multimedia SIM Card
Smart cards provider Oberthur Technologies and Telefonica Spain have reportedly announced the release of a new Visual Voicemail Service running on Oberthur Technologies' Multimedia SIM Card GIGANTIC WUAOW.
11/23/2009 2:06:28 PM
Report: Business E-mail Drops for First Time
According to the Radicati Group, business users spend an average of 19 percent of their work day (1 hour and 17 minutes) sending and receiving e-mail. In addition, they spend eight percent of their work day (38 minutes) on business social networking sites and seven percent (35 minutes) of their workday using instant messaging.
11/23/2009 1:58:15 PM
Thomson's Customer Premises Equipment Receives CAT-iq1 Certification
Thomson, a provider of services to content creators, has announced that four products from its customer premises equipment portfolio have received CAT-iq1 certification.
11/23/2009 1:50:10 PM
Unified Messaging Market Plummeted in First Half of 2009
Global mailbox shipments, a proxy for unified messaging, decreased by more than four million during the first six months of 2009 (down 28.4 percent) compared with the first half of 2008, said T3i Group's latest data. Manufacturer revenue dropped even more sharply year over year, down 32.9 percent, to $405 million.
11/23/2009 1:42:29 PM
Android App Developers Can Now Tap GIPS VoiceEngine Mobile to Build VoIP-Infused Clients
Global IP Solutions, or GIPS, a San Francisco-based provider of IP multimedia processing solutions, reportedly announced that Android mobile application developers can now start building first-rate VoIP-enabled clients with its high-definition voice solution, called VoiceEngine Mobile.
11/23/2009 1:36:39 PM
Informative Graphics Releases Redact-It for IBM FileNet Capture
Informative Graphics Corporation has reportedly launched Redact-It for IBM FileNet Capture.
11/23/2009 1:24:45 PM
Tufin Releases New Plug-ins to Extend Lifecycle Management Solution's Reach
Tufin Technologies, a provider of security lifecycle management products, announced that it has released a new set of plug-ins to extend the reach of its Lifecycle Management solution to a wider range of network devices.
11/23/2009 1:16:49 PM
F5 Networks Releases New Version of BIG-IP
F5 Networks has reportedly announced the release of F5 BIG-IP 10.1 for service providers to meet the growing demand for mobile services. This release offers a new approach to mobile infrastructure scaling, company officials said.
11/23/2009 1:08:32 PM
BH Telecom Selects Envivio IPTV Headend Solution
BH Telecom, a telecommunications operator in Bosnia and Herzegovina, has selected Envivio IPTV Headend solution, integrated by Smart Com, for its new IPTV service.
11/23/2009 1:08:05 PM
Ruckus Wireless Intros Wireless Broadband Solution
Ruckus Wireless, a manufacturer of advanced Smart Wi-Fi technology and wireless LAN systems, has reportedly introduced a complete, end-to-end managed, wireless broadband access solution. The company said that the solution gives service providers a build-as-you-grow model for offering broadband data services in developing urban environments at a fraction of the cost of alternative approaches.
11/23/2009 1:05:19 PM
Microsemi Adds PowerDsine Midspans to Mitel DataNet Portfolio
Microsemi Corporation, a manufacturer of high performance analog/mixed signal integrated circuits and semiconductors, has reportedly signed an exclusive agreement with VoIP provider, Mitel Networks, for offering its PowerDsine Midspan products as power over Ethernet solutions to Mitel's division DataNet's comprehensive products.
11/23/2009 1:03:04 PM
MasterCard Launches MasterCard Mobile Payments Gateway
MasterCard reportedly has launched MasterCard Mobile Payments Gateway, a mobile payments processing platform that lets financial institutions and mobile network operators to deliver end-to-end mobile payments solutions through the MasterCard Worldwide Network. Company officials said that Itau Unibanco and Redecard, along with mobile network operator Vivo, will be the first to use the MasterCard Mobile Payments Gateway to deliver mobile payment solutions to the banks' customers in Brazil.
11/23/2009 12:59:46 PM
Nominum Integrates, Automates Critical Functions Into Existing DNS Servers
Nominum, a global provider of ENUM-based IP-application routing directory, Domain Name System, and Dynamic Host Configuration Protocol solutions, a company that helps communication providers deliver always-on broadband Internet and other services, has reportedly announced a new software release that integrates functions required to successfully deploy Domain Name System Security Extensions at any scale without costly proprietary appliances.
11/23/2009 12:54:35 PM
HD Conference Feature: There's Full-Duplex, Then There's FULL-Duplex: Part 2
In my first installment, I described what full-duplex is and how it works, and argued how important it is when it comes to getting the most out of your hands-free calls. In this column, I will discuss this in more detail and give you a fool-proof way to test it for yourself.
11/23/2009 12:51:32 PM
Loquendo Updates Speech Recognition Engine
Through these new feature enhancements, it will be possible for users to gain more accurate recognition of natural, spontaneous speech and it's now much faster to allow acoustic models to be adapted to a particular speaker or to a specific environment like an in-car or other noisy environment.
11/23/2009 12:47:10 PM
U.S. Census Bureau Opens 2010 Census Data Processing, Call Center Facilities in Phoenix
The U.S. Census Bureau, along with Lockheed Martin, a contractor, reportedly has opened a 2010 Census data capture center and a call center in Phoenix. The third such facility after Baltimore and Jeffersonville, Ind., will process 2010 Census questionnaires as they are mailed back by households across the nation next spring. The 212,000 square-foot facility in Phoenix will bring more than 2,800 jobs to the area.
11/23/2009 12:41:29 PM
Stratos Adds New Service to MobileLink Line of Fixed-to-Mobile Calling Services
Stratos Global Corporation, a provider of advanced mobile and fixed-site remote communications solutions, reportedly announced the expansion of its line of fixed-to-mobile calling services – MobileLink with the addition of new MobileLink Easy service.
11/23/2009 12:38:04 PM
JustAskGemalto.com Intros Digital Security Video Series on YouTube
Gemalto, a provider of digital security solutions including smart cards, tokens and software and services has reportedly announced that its Web site JustAskGemalto.com, which makes consumer aware about how to secure one's digital identity and information during online activities, will introduce its first full expert interview on the Web site'sYouTube channel. The video will be available on Friday, and will feature Byron Acohido, the well known Internet security reporter from USA Today, who will talk specifically about current and widespread digital threats in the interview.
11/23/2009 12:32:06 PM
CellWand's #TAXI Service Helps People Party, Yet Reach Home Safely
CellWand Communications Inc., a provider of mobile on-demand services for mobile phone users and a national sponsor of Mothers Against Drunk Drivers, or MADD has reportedly announced its Taxi-On-Demand service, named #TAXI will help users get a taxi on demand regardless of their location, across the United States and Canada. During the holiday season, service will help prevent users from becoming another holiday drunk driving statistic after enjoying the festivities. According to an estimate, every 45 minutes a drunk driving death occurs in North America.
11/23/2009 12:26:56 PM
Data Center Deployments Drive Ethernet Switch Market Growth: Report
A report by Dell' Oro Group , a market research company for networking and telecommunications industries, reportedly found that the Ethernet Switch market grew for the second consecutive quarter during the third quarter of this year. This was achieved by data center deployments.
11/23/2009 12:16:29 PM
'TV Everywhere' for Programmers Simplified by thePlatform
All programming networks are confronted with a number of technical options and requirements when they evaluate their TV Everywhere plans. To help make things easier, thePlatform, a popular white-label video publishing company, reportedly announced a new suite of features that is designed to help programmers provide TV Everywhere capabilities on their own Web sites. Networks will now be able to do this, and also preserve their financial and content rights arrangements with TV service providers.
11/23/2009 12:12:52 PM
You Can Have Your 'Care' Any Way
You want to be treated as an individual, not one of the crowd. There is a reason that the Apple Store with its Genius Bar is one of the most profitable in terms of sales per square foot, a reason that almost every bookshop now serves lattes to hold on to you for just a few more minutes, and a reason that Disney is re-imaging its own stores (with Apple's help) so you don't feel violated by Woody every time you walk in. In the same way, the average smartphone user is not only looking for a differentiated experience on the handset, but also when calling for support.
11/23/2009 12:11:19 PM
Sendmail Completes 250 Messaging Architecture Reviews
Sendmail, Inc, a provider of appliance-based products, applications and services that help enterprises and government agencies modernize their messaging infrastructures, has reportedly completed more than 250 Messaging Architecture Reviews with Global 1000 companies. The reviews were conducted on the companies that were interested in finding security vulnerabilities and discovering infrastructure cost savings by modernizing their e-mail messaging infrastructures.
11/23/2009 12:10:04 PM
OpSource Launches Three OpSource Cloud Partner Programs
OpSource, a company that provides complete Cloud operations, infrastructure and services for companies of all sizes, has reportedly launched three innovative OpSource Cloud partner programs. These partner programs offer incentives, discounts and technology on-ramps for individuals and companies of all sizes that are looking to enter the cloud computing space.
11/23/2009 12:00:56 PM
IDC, Industry Partners Identify Technologies that Reduce Carbon Emissions
IDC has reportedly evaluated information and communications-based technologies, which can bring about a reduction in carbon emissions. The evaluation was conducted along with industry partners. The results of the first IDC ICT Sustainability Index will be released at an international press conference in Copenhagen, Denmark.
11/23/2009 11:56:49 AM
Alcatel-Lucent to Pilot Test Smart Metering System
Alcatel-Lucent has reportedly started a pilot project with KELAG Netz GmbH, an Austria-based power and gas supplier, and energy network operator, for the deployment and integration of smart metering infrastructure
11/23/2009 11:53:15 AM
Touchstar Launches CrudePac 3.0 to Enhance Wellsite Services
TouchStar, a provider of mobile computing and field workforce automation solutions has reportedly announced it launched the new version of CrudePac, its in-cab computing software that provides a range of wellsite services that connect users directly with the oil company or collection contractor accounting, planning and dispatch systems.
11/23/2009 11:52:45 AM
IVR Provider Suggests Smart System to Improve Customer Satisfaction
While having a flexible sales team, Interactive Voice Response, or IVR, system and operational structure is a necessity for dealing with unpredictable issues within a virtual call center, there needs to be a system in place that maintains daily operations in a way that gives the customers what they need, in a platform they trust, while balancing issues that could arise.
11/23/2009 11:50:09 AM
RadiSys Launches Partner Program to Help OEMs Reduce Time to Market
In today's competitive landscape, original equipment manufacturers must reduce their time to market while delivering innovative solutions that are flexible and scalable. To help OEMs meet these goals, advanced embedded solutions provider RadiSys Corporation has launched the RadiSys Alliance Partner Program – also known as RAPP – which company executives said will provide a formal structure for its existing industry partnerships.
11/23/2009 11:49:12 AM
RidgeviewTel, StarNet Partner to Secure, Operate Longmont WiFi Network
RidgeviewTel, a communications company enabling broadband network technology, reportedly announced that the company in partnership with StarNet LLC has secured the assets of the Longmont, Colo. wireless mesh network.
11/23/2009 11:48:33 AM
Local Utility, Wireless Broadband Stimulus Hopefuls Go Head-to-Head in Pennsylvania
The FCC earlier this fall invited incumbent service providers to comment on broadband stimulus applications in their areas of service. As expected, these companies are weighing in; and, not surprisingly, their comments are often raising the ire of the applicants. Pennsylvania is just one of the latest areas in which we're seeing debates on this front.
11/23/2009 11:26:11 AM
NetSuite CEO Zach Nelson, CFO Jim McGeever to Discuss Benefits of Cloud Computing
Zach Nelson, CEO of cloud-based CRM software provider NetSuite, and company CFO Jim McGeever will be discussing the benefits of cloud computing for businesses during two separate investor conferences scheduled for Tuesday, Dec. 1.
11/23/2009 11:24:29 AM
NTT America Launches IP Transit Channel on TMCnet
The NTT Communications Global IP Network is designed to move Internet traffic at the highest possible speeds. That's a critical asset to ISPs, Web-hosting companies, CDNs, broadband providers, large content providers and large enterprises that rely on the company's network and VPNs for communications and business operations. Backed by aggressive service level agreements, NTT Communications dual stack (IPv4/IPv6) global Tier-1 Internet backbone is guaranteed outage-free and optimized for IP transit.
11/23/2009 11:17:57 AM
Apptix Announces Exchange Support for Motorola Droid
Apptix, a provider of hosted Microsoft Exchange e-mail, Microsoft SharePoint, and hosted VoIP services for businesses throughout the world, has reportedly announced the availability of hosted Exchange support for the Motorola Droid, the new Android 2.0-equipped smartphone from Motorola.
11/23/2009 11:17:15 AM
NTT America, OpSource Forge Cloud Computing Partnership
By powering OpSource Cloud through NTT America's secure data centers and Tier-1 global IP network, enterprises are expected to have the flexibility, availability and community of the public cloud, plus the security, performance and control elements they require.
11/23/2009 11:15:43 AM
Is Your Business Ready for IPv6? (Part 1 of 3)
It appears that the last remaining addresses will soon be depleted: Recently the board of the American Registry for Internet Numbers, a Regional Internet Registry and one of five RIRs, issued an IPv4 address depletion notice to CEOs estimating that, at the current rate of consumption, IPv4 will reach address depletion by 2011.
11/23/2009 11:09:19 AM
NTT America Tracks the Rise of Internet-Centric Businesses
NTT America, the U.S. subsidiary of NTT Communications Corporation, is one company that has followed the rise of Internet-centric businesses, as reliance on the network has become so widespread that service providers have been compelled to sell services to companies that often buy at the wholesale level.
11/23/2009 11:04:58 AM
RONIN Study Reveals Companies Adopt IT to Combat the Recession
RONIN Corporation, a global market research and marketing consulting firm, has reportedly launched a new study which indicates that that the to combat the recession, strategic companies are investing more in IT, have more advanced technology in place and regard IT as more strategically important than their short term counterparts.
11/23/2009 10:54:30 AM
Open Source Provider's CRM Apps Now On Windows Azure System
Open source CRM provider, SugarCRM, will now be offering its CRM applications on the Windows Azure system.
11/23/2009 10:51:37 AM
Qualcomm, Hughes Telematics Completes ECall Demonstration
Qualcomm Incorporated, a company specializing in next generation mobile technologies, products and services, reportedly announced that with Hughes Telematics, Inc., a provider of next generation telematics solutions, it has successfully demonstrated the data transmission technology of the upcoming pan-European, in-vehicle emergency call (eCall) standard over commercial wireless networks. The demo took place at the 12th eSafety Forum Plenary meeting eCall Summit in October in Brussels, Belgium.
11/23/2009 10:48:36 AM
Xactly Debuts Incent Express for Salesforce CRM SMB Users
And yet more mop-up news from Dreamforce 2009. Xactly Corporation, a vendor of on-demand sales performance management, has reportedly announced Xactly Incent Express, a sales compensation product for small-to-medium businesses that use Salesforce CRM. Built natively on Salesforce.com's Force.com platform, Xactly Incent Express lets companies using Salesforce CRM create sales compensation plans, calculate commissions, and export payments to payroll, all from a single application.
11/23/2009 10:42:50 AM
GAO Recommends Adequate Review Time for Second Round of Broadband Stimulus Funding, Contingency Plans
GAO officials recommended that the secretaries of commerce and agriculture ensure sufficient time to review applications in the second funding round, develop contingency plans for oversight beyond fiscal year 2010 and develop program performance measures.
11/23/2009 10:42:39 AM
ILinc Announces ILinc for Salesforce.com
ILinc, a vendor of Web and video conferencing products and services, has announced the availability of iLinc for Salesforce CRM on the AppExchange. The offering combines iLinc's Web collaboration and conferencing technology with the data management functionality of a Customer Relationship Management system, company officials say, with the idea being to let organizations host high-impact online events while ensuring real-time visibility into registration and attendance information.
11/23/2009 10:34:23 AM
CRM Mastery Offers Jazzed-Up Product Directory
Jim Berkowitz, a CRM guru and jazz maven from Telluride, Colo., a guy you need to add as a Facebook friend just to get his music suggestions, has some important CRM news. While acknowledging that CRM is a hot topic in business today as both small and mid-sized companies struggle to compete, Berkowitz said that picking the right CRM technologies for salesforce automation, customer service, marketing, or social networking, from the literally thousands of technology solutions that are available, can be a daunting task.
11/23/2009 10:29:57 AM
Customer Effective, Inc. Completes Microsoft CRM Project
Customer Effective, a Microsoft Gold Certified Partner and value-added reseller of Microsoft Dynamics CRM, has completed a customized Microsoft Dynamics CRM implementation for CapTrust, an investment advisory and retirement plan consulting firm.
11/23/2009 10:24:24 AM
Ciena Wins Bid for Nortel's Optical Networking and Carrier Ethernet Businesses
Nortel announced this morning that Ciena has emerged as the winning bidder in a successful auction of its Optical Networking and Carrier Ethernet businesses.
11/23/2009 10:22:29 AM
Salesforce.com Adopted by Beazer Homes
Beazer Homes USA, an Atlanta-based national home builder, has reportedly adopted Salesforce CRM to enhance sales and customer care processes, according to consulting firm Bluewolf.
11/23/2009 10:21:05 AM
MultiFactor Announces SecureAuth Certified by Salesforce.com
MultiFactor, a Web application security vendor, reportedly announced its SecureAuth product has been tested and certified by salesforce.com. Effective immediately, the authentication is available on salesforce.com's AppExchange marketplace. SecureAuth is designed, company officials say, to enable seamless single sign on while enforcing 2-factor authentication into internally-hosted applications, as well as SaaS applications like Salesforce CRM and GoogleApps.
11/23/2009 10:15:51 AM
NICE Acquires Security Management Software from Orsus, Expands Portfolio
It seems NICE Systems, a provider of advanced solutions for companies to capture, storage, retrieval and analysis of customer interactions for contact centers and enterprises, continues its success streak with an announcement of a new acquisition to further expand the company's already diverse portfolio of services.
11/23/2009 10:08:50 AM
Option's GTM501 HSPA Module Wins 'Best Embedded Module' Award
Option, a wireless technology company, reportedly said that its GTM501 HSPA wireless module won the GSMA's Embedded Mobile Module competition in the 'Best Embedded Module in the High-Bandwidth Application' category. The company said the award validates its technology that makes GTM501 as a more suitable 3G app for next-gen Internet devices such as e-readers, small mobile computing devices and connected cameras.
11/23/2009 10:05:43 AM
NTT Electronics Develops Next Generation H.264/AVC Encoder/Decoder LSI Family
NTT Electronics, a provider of digital video, photonics and broadband networking solutions, has reportedly started developing its next-generation h.264/AVC encoder/decoder LSI products that are capable of 10-bit encoding. The company plans to release at least 10 new products by the year 2012.
11/23/2009 10:02:31 AM
Narus Receives TMC's 2009 INTERNET TELEPHONY Excellence Award
Narus, Inc., a provider of real-time traffic intelligence for the protection and management of large IP networks, has reportedly announced that Technology Marketing Corporation has named company's NarusInsight as a recipient of the 2009 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine. Yogi Mistry, senior vice president of worldwide engineering, Narus, said that it's an honor to accept the 2009 Internet Telephony Excellence award for its NarusInsight system.
11/23/2009 9:34:57 AM
MedLink EHR Available Soon as a Software as a Service
MedLink International, Inc., a healthcare IT company that provides the medical community with products and services designed to help create, manage and share medical information, has announced that it will be providing the option of its MedLink TotalOffice EHR as a Software-as-a-Service starting next month.
11/23/2009 9:31:44 AM
Adobe Unleashes New Web Site Look with Productivity, Collaboration Capabilities
Adobe Systems Incorporated, a provider of information technology and software solutions, has reportedly introduced a new and updated version of its Web site, Acrobat.com. The new Web site is equipped with several major updates that will help organizations in collaborating in a convenient and smooth way, the company said.
11/23/2009 9:25:31 AM
Nokia Continues to Streamline its R&D Operations
Nokia, a globally known manufacturer of mobile phone devices and mobile telecom products, has reportedly announced its plans to align the research and development operations in Finland and Denmark intone with persistent portfolio modifications and possible changes in product range.
11/23/2009 9:20:06 AM
Build Powerful Telephony Systems with Packt's Asterisk1.6 Book
Packt, a publishing company, has reportedly announced the publication of a new book titled Asterisk 1.6. The book, written by three Asterisk Professionals, provides simple to use directives in constructing a fully operable telephone system utilizing Asterisk platform. The book is full of easy-to-follow information to help a reader set up, organize, run and maintain a telephone system built on Asterisk platform for the use of regular and large sized business establishments.
11/23/2009 9:16:50 AM
Statoil Picks CapRock to Outfit New Drillship with VSAT Solutions
CapRock Communications, a supplier of communications solutions to inaccessible situations in the international space, reportedly announced that it signed a long term agreement with Statoil to deliver satellite communications solutions to the latter's new drillship. Norway-based Statoil is an international energy resource provider that has focused business channels in upstream oil and gas operations. It will use solutions delivered by CapRock to support its onboard crew while its drilling operations in the Gulf of Mexico are underway.
11/23/2009 9:10:23 AM
Gartner Positions IET Solutions in '2009 Magic Quadrant for IT Service Desk'
IET Solutions, a worldwide provider of IT service management and software asset management solutions targeted at the mid tier and large enterprises segment, recently announced that it has been placed in the 2009 Magic Quadrant for the IT Service Desk by market analyst and research firm Gartner. Gartner uses the medium of the Magic Quadrant to illustrate its study and evaluation of how some vendors and suppliers hold up against specified parameters for the IT Service Desk Marketplace. These parameters have already been preset by Gartner.
11/23/2009 9:06:03 AM
General Atomics' Electromagnetic Systems Division Grants Testing Contracts to National Technical Systems
National Technical Systems, a provider of engineering services to the defense, aerospace, telecommunications, automotive and high technology segments, reportedly announced that it was chosen by the General Atomics Electromagnetic Systems Division of San Diego, Calif. to undertake testing of electromagnetic compatibility and environmental testing of its Advanced Arresting Gear and the Electromagnetic Aircraft Launch System.
11/23/2009 9:01:47 AM
ADTRAN, Innovation Technologies Partner to Provide Advanced Voice Communications to Hospitality Sector
ADTRAN has reportedly announced that it has partnered with Innovation Technologies Worldwide to provide cutting edge voice communication services to the hospitality sector. Innovation Technologies is a supplier of advanced voice and data solutions for clients in the hospitality sector. It has contracted to provide ADTRAN's popular VoIP solutions NetVanta and Total Access in addition to its own ComXchange Hospitality IP-PBX software.
11/23/2009 8:41:08 AM
Rebtel Application Now Available for Apple iPhone Users
Rebtel, the company which lets customers make low-cost international calls on mobile phones, announced recently that its iPhone application has reportedly been accepted for release by Apple, which will let iPhone owners make international calls around the world at a very low rate per minute without having to search for a Wi-Fi hot spot. Free calls are possible between the 53 countries where Rebtel is available.
11/23/2009 8:33:57 AM
Skymira Enhances TailorFit Solutions
Skymira LLC has reportedly enhanced its so called TailorFit solutions by combining its electronic forms and telemetry/SCADA services. The TailorFit solution provides technicians with real-time operating status of remotely located equipment under their care while operating in rough terrains.
11/23/2009 8:07:53 AM
Why the Smartbook is a Bad Idea
Cell phone and hardware vendors are starting to the drum to for yet another device into the already-confused world of netbooks, thin-and-light laptops, and ultramobile PC devices – the smartbook. A number of manufacturers will be shouting about the joys of the new devices between now and CES, but, with the exception of various vertical-market applications, the smartbook category will likely end very badly.
11/23/2009 8:00:44 AM
Is Verizon Bringing the Droid People Seek?
To much media hype, Verizon's Droid has been launched. While it may not smoke the iPhone into oblivion, there are a lot of people who think the new device is going to put the Palm Pre, RIM BlackBerry and anything called Windows Mobile into the dust bin. A survey compiled by ChangeWave Research reportedly showed that as of September, RIM has a 40 percent share in smart phones, while Apple is around 30 percent and Palm has bottomed-out with about a 7 percent share of the market
11/23/2009 7:55:13 AM
Google Portable Demands, Hardware Rumors
As Google dictates to manufacturers how it wants its Chrome-books built – not that we don't have enough categories of portable devices already - rumors abound that the company will get into the mobile handset business. Does the world really need a dedicated Gphone and a Gbook/Chromebook?
11/23/2009 7:49:06 AM
CodeWeavers Launches CrossOver Games 8.1 for Mac, Linux
CodeWeavers, Inc. has reportedly released CrossOver Games 8.1 for both Mac and Linux. A general software consultancy, CodeWeavers focuses on the development of Wine, the core technology found in its CrossOver products. CrossOver Games 8.1 for both Mac and Linux, a download-only product is available for $39.95. The product includes 12 months of free product support and software updates. CrossOver Games lets Windows games be played on Mac and Linux PCs without the need for a Windows operating system license.
11/23/2009 7:44:03 AM
Salesforce.com Certifies MultiFactor's SecureAuth
MultiFactor, a provider of two-factor authentication, Web application security and secure cloud authentication solutions, reportedly announced that salesforce.com has tested and certified its SecureAuth. SecureAuth, a plug-n-play authentication mechanism, is designed to utilize the flexibility and infinite scalability of internet architecture to abstract authentication from any application or network resource and pass back to the resource a trusted User ID. Its design allows single sign on while transparently enforcing two-factor authentication into internally-hosted applications, as well as SaaS applications like Salesforce CRM and GoogleApps.
11/23/2009 7:38:21 AM
Bell Joins Telus, Rogers, in Dropping System Access Fees
Competition is a wonderful thing, and is finally having an effect in Canada where cellular voice/data users have long groused about high prices. Tiptoeing behind Telus and Rogers, communications giant Bell has now puffed away its system access fee: the notorious monthly charge that many Canadian telcos have slapped on bills but for new plans only.
11/23/2009 7:30:02 AM
Tahiti Nui Satellite, Thomson Team to Launch High Definition Services in Western Europe
Tahiti Nui Satellite, a satellite service provider, has reportedly selected Thomson to supply satellite MPEG-4 HD set-top box technology to support the launch of TNS' high-definition broadcast service in the fourth quarter of 2009.
11/20/2009 6:26:50 PM
Openwave Intros Openwave Integra 3.0
Openwave, a provider of mediation platform and tools to mobilize the Internet, has unveiled the Openwave Integra 3.0, a Linux-based, proactive service mediation and policy management solution.
11/20/2009 6:17:52 PM
Verizon Launches Utility/Smart Grid-Targeted Consulting Services
When doors open to the benefits of innovative IT solutions, they also open to evil cybercrooks.
11/20/2009 6:14:25 PM
Riverbed Launches Cloud-Based Services for Enterprise and Government Markets
Riverbed Technology, a company that focuses on IT infrastructure performance company for networks, applications and storage, has announced that it has planned to launch new products and services that will help accelerate access to services that are in the cloud environment for enterprises and governments and extend the benefits of acceleration to applications and storage in the public cloud.
11/20/2009 6:09:12 PM
White Paper from Call Center Hiring Solutions Provider FurstPerson Discusses 'The Role of the Interview'
The truth is, in-person interviews really aren't an effective way to measure a person's skills, aptitude or work ethic. Today, companies are increasingly using software-based evaluation and assessment tools to more accurately measure a candidate's level of skill and fit for a job.
11/20/2009 5:54:25 PM
Fedora Project Tips Hat To Fedora 12
Fedora Project, a Red Hat-sponsored and community-supported open source collaboration, has taken Fedora 12, the latest version of its free open source operating system distribution, off the rack and out into the open.
11/20/2009 5:50:29 PM
Frost & Sullivan Predicts Increased Revenue Convergence of Physical and Logical Security
As companies and individuals become increasingly conscious about the security of their belongings, the security market has been experiencing unprecedented demands.
11/20/2009 5:45:39 PM
Report: Smartphones Changing Communications Usage
The proliferation of smartphones in the United States is driving a rapid rise in mobile-device usage for non-voice communications, including text messages, e-mail and mobile Internet access, according to BIA/Kelsey's latest research.
11/20/2009 5:07:28 PM
Huawei gets Belgacom Contract
Huawei and Belgacom, the Belgian incumbent telecom operator, have reportedly signed a frame agreement enabling the progressive upgrade of Belgacom's radio access network.
11/20/2009 5:00:51 PM
Ubiquisys Unveils Wide Area Femtocell Solution
Ubiquisys has announced the commercial availability of a wide area femtocell solution that provides coverage of up to 12 km (or 5 square miles) at a fraction of the cost of existing solutions.
11/20/2009 4:52:48 PM
Clarity D613 DECT Amplified Phone Now Available Nationwide at RadioShack
Clarity, a supplier of amplified telephones, notification systems, assistive listening devices and other communications devices for the hearing loss and deaf markets, has announced that its newly released Clarity D613 cordless phones with Digital Enhanced Cordless Technology 6.0 (DECT) are available at RadioShack.
11/20/2009 4:48:13 PM
Monet Software Offering Free White Paper, '7 Tips for More Effective Call Center Scheduling'
Workforce management solutions provider Monet Software has released a new white paper entitled 7 Tips for More Effective Call Center Scheduling.
11/20/2009 4:43:07 PM
Call Monitoring Systems Rise with IP Phones: Expert
It's critical that emerging IP phone vendors, such as Cisco and Avaya, are developing devices that are compatible with call monitoring systems, as a way to improve operations and enlist quality control over products for contact centers and companies in the customer relationship management, or CRM, industry, said one official from a Basking Ridge, N.J.-based enterprise communications giant.
11/20/2009 4:32:38 PM
Eutelsat and ABS Ink Agreement for Cooperation at 75 Degrees East Position
Satellite operator Eutelsat Communications and Asia Broadcast Satellite have announced the execution of a strategic agreement for commercial cooperation at the 75 degrees East orbital location.
11/20/2009 4:31:17 PM
Sybase 365 and Telecom New Zealand International Launch Joint IPX Voice Service
Sybase 365, a subsidiary of Sybase, announced a partnership with Telecom New Zealand International to develop a joint IPX voice service offering.
11/20/2009 4:24:52 PM
Is 21 Mbps Mobile Broadband the 2010 Standard?
About 62 percent of mobile industry executives involved with GSM believe the next baseline for mobile broadband-based, peak-downlink data speed will be 21 Mbps, a recent survey by the Global Mobile Suppliers Association has found.
11/20/2009 4:20:08 PM
Ness CRM Solution Selected by Hungarian Mobile Telecom Provider Pannon
Ness Technologies, Inc., a provider of information technology solutions and services, reportedly announced that mobile telecommunications provider Pannon has selected its strategic Customer Relationship Management solution.
11/20/2009 4:00:39 PM
Conferencing Feature: Outdoor Affinity Telecom offers Members Savings with The Conference Group
Looking for a new way to reach customers? Some companies in the unified communications space are leveraging the affinity of outdoor sports to help build their brands and enhance their image. For example, The Conference Group is doing just that. The Newark, Del-based a full-service , a full-service audio and Web conferencing company has partnered with Outdoor Affinity Telecom, a firm that provides savings on telecommunication services to supporters of the outdoor industry.
11/20/2009 3:57:56 PM
Adaptive Digital Debuts Integration-Ready Solutions for High-End Voice Applications
Adaptive Digital, provider of speech-based applications, has announced that its released integration-ready solutions make use of Texas Instruments' new TMS320C6472 six-core digital signal processor (DSP) to support high-density, VoIP and traditional telecommunications applications.
11/20/2009 3:53:15 PM
CallCopy Named One of the Best Places to Work in 2009
CallCopy Inc., a provider of call recording and quality management solutions, has announced its recognition as a recipient of one of Business First's Best Places to Work Awards.
11/20/2009 3:47:31 PM
Desktops and Dashboards Help Call Center Stakeholders Better Manage Their Daily Workload
To counteract the effects of staff reductions and the freeze on adding staff in the call center, companies must find ways to make employees more efficient and effective in their daily routines and tasks. By receiving appropriate information at the agent desktop and manager dashboard in real time, call center stakeholders can better manage their daily workload.
11/20/2009 3:46:40 PM
Week in Review: 4GWE Conference Anticipates Rise of WiMAX, LTE
The two technologies that have emerged as front-runners for dominance in the next-generation wireless world of 4G – WiMAX and LTE – both made headlines this week, as Ericsson finished the $1.13 bill acquisition of Nortel's LTE assets in North America, while Adam Internet selected Alvarion to deploy a WiMAX network across metropolitan Adelaide, Australia.
11/20/2009 3:41:18 PM
Phone.com's Virtual Office Offers Fun Features to Drive Professional Communications
If you follow telecommunications technology at all, you have likely heard the term virtual office. While this sounds like some sort of video game, it actually is a technology format that allows a business of any size to present a professional front to any potential client or partner. This is especially useful for businesses that operate smaller locations throughout dispersed geographical locations. One provider that caters to such companies is Phone.com. In offering its Virtual Office solution, Phone.com offers a number of benefits and creative features that allow company clients to build streamlined communications strategies that drive both collaboration and the optimal customer experience.
11/20/2009 3:39:37 PM
The Conference Group, Outdoor Affinity Telecom Intro Web Conferencing Savings
The Conference Group, a full-service audio and Web Conferencing company, is tapping people's outdoor passions as part of a new vehicle to reach potential customers. The Newark, Del.-based company has partnered with Outdoor Affinity Telecom, a firm that provides savings on telecommunication services to supporters of the outdoor industry. Through the program, outdoor organization members can donate to their favorite cause and take advantage of savings on everything from local and long-distance to internet, wireless, and data services.
11/20/2009 3:25:53 PM
White Paper Compares Positron Telecom's PBX PCI Adapters to Other Leading Asterisk-based VoIP Solutions
VoIP solutions provider Positron Telecom has released a new white paper detailing the advantages the company's PBX PCI adapter products have over those of other leading Asterisk-based telephony board makers.
11/20/2009 3:20:27 PM
ShoreTel Secures 228th Spot in List of Fastest-Growing North American Companies
A provider of intelligent and easy IP phone systems that come with fully integrated UC functions, ShoreTel recently announced that it has secured the 228th spot in Deloitte LLP's list of 500 of the fastest-growing technology, media, telecommunications, life sciences and environmentally friendly companies in North America.
11/20/2009 3:19:13 PM
First Trust Launches New Fund Based on Smart Grid Infrastructure Index
In response to the evolving smart grid and electric infrastructure sector, the NASDAQ OMX Group, Inc., Clean Edge, Inc. and First Trust Advisors L.P. have launched a new exchange traded fund, or ETF.
11/20/2009 3:14:35 PM
Ingenico, AviIT and OnAir Ink Alliance to Provide Secure, Online, In-Flight Payment Solutions
Ingenico, a provider of secure payment solutions, has reportedly signed a strategic partnership agreement with AviIT, a provider of specialist IT-based solutions for the aviation industry, and OnAir, a provider of in-flight communications, to develop automated in-flight payment solutions.
11/20/2009 3:13:00 PM
Wireless Dynamics Unveils iCarte 110, an NFC/ RFID Reader for iPhones
Wireless Dynamics Inc., a provider of NFC and RFID products, reportedly announced the introduction of iCarte 110.
11/20/2009 3:00:01 PM
AT&T Wins Frost & Sullivan Award for its Tech Support 360 Service
AT&T has announced that it has received the Frost & Sullivan's 2009 North America New Product Innovation Award in Information and Communication Technologies for its Tech Support 360 service, introduced last year.
11/20/2009 2:51:08 PM
Interface Masters Technologies Announces New Quad Segment 10 Gigabit Intelligent Bypass Switch
Interface Masters Technologies , a provider of networking solutions, has announced that one more member of its 10 Gigabit product family is designed to integrate with inline networking devices, security appliances and central office applications.
11/20/2009 2:33:43 PM
YouMail Visual Voicemail Now Free for Sprint Mobile Customers
YouMail Inc, a voicemail service provider for mobile users, has announced the availability of YouMail to Sprint customers as a free service.
11/20/2009 2:21:33 PM
Nstein Technologies Releases 'Semantic Site Search' Engine
Nstein Technologies this week unveiled its new Semantic Site Search (3S), a search engine designed to provide unmatched search results.
11/20/2009 2:12:45 PM
Saving Time and Money with Telecom Cost Management
According to industry experts at Tellennium, without software tools and well-defined processes, enterprises cannot effectively manage their telecom expenses.
11/20/2009 2:09:00 PM
Eaton's Power Xpert Meter 2000 Aids Measuring, Monitoring and Managing Power Quality in Facilities
Eaton Corporation, a power management company, recently announced the introduction of Power Xpert Meter 2000, a sleek, sophisticated power quality meter range with power measuring facilities and included data examining potentials.
11/20/2009 2:01:57 PM
IDT Corporation Deploys Palo Alto's PA-4000 Series Next-Gen Firewalls
Palo Alto Networks, a provider of next-generation enterprise firewalls, has announced that its PA-4000 Series firewalls have been selected by IDT Corporation, a Fortune 1000 company that delivers local, long-distance and calling card services.
11/20/2009 1:50:49 PM
IBM Technology Helps UMBC Researchers in Fighting Rising Threats of Forest Fires
IBM has reportedly announced that researchers at the University of Maryland, Baltimore County, have been deploying their technology to analyze smoke patterns during wildfires.
11/20/2009 1:44:27 PM
Data Robotics Inc. Expands Drobo Partner Advantage Program
Data Robotics, Inc., a provider of automated data storage products and more, reportedly announced the expansion of its Drobo Partner Advantage Program, in order to provide increased revenue opportunities for the company's channel partners.
11/20/2009 1:37:39 PM
Infonetics: Carrier Spending Decline Below 6 Percent in 2009
According to the company's new report, 2009 Service Provider Capex, Opex, ARPU, and Subscribers, worldwide, global capex is forecast to decline at most by 6 percent this year, mainly due to a significant capex shakeout in the Middle East and Africa, a weakening U.S. dollar, expected declines in the Brazilian real and Mexican peso, and delays in U.S. broadband stimulus funding, according to the report.
11/20/2009 1:15:42 PM
CableLabs' Reed: Fiber, Wireless Are Simpatico
Fiber and wireless are often seen as two sides of the broadband coin. But, according to David Reed of CableLabs, these two technologies are a match made in heaven.
11/20/2009 1:14:17 PM
MCPC of Japan, IEEE Partner to Supply Trained Engineers to Mobile Industry
The Mobile Computing Promotion Consortium or 'MCPC', a voluntary association of Japan comprising of leading companies in the mobile system industry to promote mobile computing systems has reportedly announced that it has signed a memorandum of understanding with the Communications Society of IEEE or 'ComSoc', a global community comprised of over 40,000 industry and academia professionals working for advancement of all communications technologies.
11/20/2009 1:01:48 PM
Motorola Intros Frame-Based eNodeB
Motorola has reportedly released the new Wireless Broadband Radio 500 series frame-based eNodeB, another addition to their Long-Term Evolution portfolio. The WBR 500r is Motorola's latest advancement in bringing to market a very agile zero footprint LTE solution that addresses the full scope of wireless carriers' deployment needs to provide an advanced LTE Radio Access Network solution that meets size, and deployment cost criteria.
11/20/2009 12:58:28 PM
CASSCOMM Picks Nortel's Regional Class 5 Solution for Voice, Multimedia Services
Nortel reportedly announced that CASSCOMM, a provider of cable, Internet and telephone services in Central illinois, has picked its Regional Class 5 solution to offer carrier-grade voice and multimedia services. CASSCOMM can now easily and effectively transition to IP from its legacy TDM networks and deliver advanced IP VoIP services to subscribers across Illinois.
11/20/2009 12:55:02 PM
TMCnet's Unified Communications Week in Review
It was another busy week in the Unified Communications industry as more businesses are realizing the value the services offer. Here's a recap of some of the interesting stories TMCnet reported in the UC field this week. Cisco Systems made headlines this week when it announced it upped its bid to acquire video conferencing gear maker TANDBERG by about $400 million.
11/20/2009 12:47:31 PM
NSN's Coherent PON Technology Ignites Interest
Russell said everyone at an FSAN meeting last week in Asia was excited when NSN discussed the technology. FSAN, or the Full Service Access Network Group, is a consortium of leading telecommunications services providers, independent test labs, and equipment suppliers that help drive standards around broadband. FSAN is best known for its work on gigabit rate G-PON and B-PON passive optical networking.
11/20/2009 12:47:09 PM
TMCnet VoIP Week in Review
This week, London-based VoipSwitch, a developer of VoIP platform solutions and a subsidiary of Voiceserve Inc., announced the company received a 2009 Unified Communications Excellence Award from TMC's Unified Communications magazine.
11/20/2009 12:39:54 PM
Migrating to SIP-Based Communications Gives Carriers an Edge
With the explosive growth of data-based applications this year, it's no wonder more and more carriers and phone companies are investing in equipment in order to migrate to all-IP based systems.
11/20/2009 12:28:16 PM
Polycom's Video Conferencing Systems Reduce FVC's Carbon Footprint, Reduce Expenses
FVC, a rich media solutions provider, was recently won the Green System Implementation of the Year, award, after the company successfully implemented Polycom's systems including video conferencing and audio conferencing.
11/20/2009 12:21:48 PM
Tandem Transit Launches 'Advanced IP Carrier' Channel on TMCnet
(Norwalk, CT – [November 20, 2009]) Technology Marketing Corporation today announced that the Advanced IP Carrier channel, sponsored by Tandem Transit LLC., has been launched as the newest addition to the TMCnet channel program.
11/20/2009 12:20:48 PM
TMC and EMBRASE Partner to Host StartupCamp Telephony at ITEXPO East 2010 in Miami
Technology Marketing Corporation (TMC®), a leading global media company, today announced a partnership with Embrase Business Consulting to jointly host StartupCamp Telephony at ITEXPO, a forum where early stage communications companies, investors and on-lookers alike can share information and validate pitches in a live setting.
11/20/2009 12:19:32 PM
Sequans Raises Capital from Alcatel-Lucent, Motorola Ventures for LTE Development Program
Sequans Communications has reportedly raised a new round of capital from Alcatel-Lucent and Motorola Ventures to fund its Long Term Evolution development program. Sequans recently entered into LTE, by stating its intention to develop LTE and WiMAX semiconductor solutions in parallel.
11/20/2009 12:14:36 PM
Advanced IP Carrier Report: Tandem Transit Offers Cost-Saving, IP-Based Alternative
Even with the economy improving, voice carriers aren't off the hook yet when it comes to saving money -- especially as newer, more data-intensive applications gain popularity among end users.
11/20/2009 12:13:56 PM
DriveSafe.ly Mobile App Grows in Popularity
The DriveSafe.ly mobile app has been used by more than 1 million people since its launch seven weeks ago. The free mobile app reads millions of text messages aloud each week to drivers around the world. This helps drivers to keep their eyes on the road. DriveSafe.ly reads text messages and emails in real-time without any action from the user. The latest version features a 'Speed Activated' feature, which turns the app on automatically when driving and off when exiting the vehicle. This makes it truly hands-free and easy for drivers.
11/20/2009 12:09:23 PM
Consumer Awareness of E-Waste Threat Increasing: Report
Consumer awareness of the e-waste threat is reportedly increasing day-by-day. This was revealed in a recent survey conducted by market research and consulting firm Pike Research of more than 1,000 Americans. The study, called Electronics Recycling and E-Waste Issues, includes SWOT analysis for key sectors, analysis of consumer survey results, and forecasts for e-waste generation and processing volumes through 2025. The consumer survey consisted of a structured, Web-based questionnaire conducted among a nationally representative and demographically balanced sample of U.S. consumers.
11/20/2009 12:01:14 PM
All Eyes on Webtel.mobi's Intercontinental Crossing by Jet-Wing
Webtel.mobi's the first intercontinental crossing by jet-wing, is attracting public and media interest from all over the globe as an event is scheduled Nov. 24-25. To promote it, Webtel.mobi is making a version of its Webtel.mobi Intercontinental Challenge Web site available. The Web site will be available in 20 languages and will also provide live commentary on its global internet webcast in six languages.
11/20/2009 11:56:34 AM
BMC Software Inks Deal with Salesforce.com
BMC Software, a Texas-based company specializing in Business Service Management solutions, has reportedly announced a strategic alliance with salesforce.com, the enterprise cloud computing company, to deliver BMC's IT management solutions on the Force.com platform. BMC said that its Business Service Management solutions are designed to deliver a comprehensive approach and unified platform for managing IT. These solutions cover the entire IT organization right from mainframe to distributed systems, physical to virtual, operations to support.
11/20/2009 11:51:17 AM
Gemalto to Supply SIM Cards, Device Management Solution to Virgin Media
Gemalto, a dealer in digital security, has reportedly formed a new agreement to supply Virgin Media, a UK based Entertainment and Communications Company, with its SIM Cards and LinqUs Device Management solution. Company officials said that their Gemplus SIM cards provide interoperability and compliance with the latest standards to ensure that the SIM cards can be used in any mobile phone and connect to networks across the globe. Gemplus also provides devices, software and systems to manage everything from a single user's SIM card through an operator's entire fleet of SIM cards.
11/20/2009 11:47:47 AM
MontaVista Develops Software for Dell's Latitude ON
MontaVista Software, a company that offers open source software solutions for the embedded Linux systems market, reportedly announced that the company developed a software stack for Latitude ON – Dell's instant, always on connection to e-mail, Web, contacts and calendar. Based on the MontaVista Montabello MID platform, the software stack provides the advanced power management, fast startup, and connectivity management required by Latitude ON users. Three important features of the software include Instant ON, Always ON, and Always CONNECTED.
11/20/2009 11:42:48 AM
Truphone Offers 12 Hours of Free calls for Thanksgiving
Truphone, the next generation global mobile operator is celebrating Thanksgiving by giving 12 hours of free calls to U.S. numbers. Customers who make calls on Truphone to mobile and landline phones in the United States between noon to midnight UTC, or 7 a.m. to 7 p.m. EST, on Nov. 26 will not have to pay anything. This means friends and family can call each other to stay in touch during the holiday.
11/20/2009 11:35:13 AM
ERF Helps Deploy Wireless Broadband in Arkansas
ERF Wireless, a provider of enterprise-class wireless and broadband products and services, has reportedly signed a master services agreement with Conway, Ark- based The Computer Works. The Computer Works is a wireless broadband service provider in the five-county area surrounding North Central Arkansas, including the Fayetteville Shale. The agreement provisions the delivery of broadband services to mobile and static oil and gas sites in North Central Arkansas.
11/20/2009 11:30:41 AM
Freescale Expands LCD MCU Portfolio with New S08LL64
Freescale Semiconductor, a provider of embedded semiconductor devices, reportedly has expanded its 8-bit microcontroller, or MCU, portfolio with the addition of a new device, S08LL64, ideal for personal diagnostic and portable health care products that require low-power operation and advanced display capabilities.
11/20/2009 11:26:00 AM
Romtelecom Deploys Comptel Provisioning and Activation to Manage its CDMA
Comptel Corporation, a vendor of dynamic Operations Support System or OSS software reportedly announced that Romtelecom reportedly deployed Comptel Provisioning and Activation solution to manage its multi-vendor CDMA network. Romtelecom specializes in the provision of fixed line communication in Romania. It has evolved form being a state monopoly to a convergent multi-service provider of communication, entertainment and IT solutions. The company offers traditional voice services, data, broadband and Internet services, satellite TV services and wireless CDMA.
11/20/2009 11:22:38 AM
Managing Smart Grid Projects Poses a Great Challenge: KEMA
As smart grid investments are expected to top $20 billion in the United States, the energy and utility industry is on the verge of a massive overhaul of the nation's electric generation, transmission and distribution system and of the means by which consumers make energy use decisions, according to KEMA. KEMA is offering insight on and solutions for keeping smart projects on track in the post-stimulus award era. The company has been working with the nation's leaders in grid modernization for over three decades, company officials said.
11/20/2009 11:18:54 AM
Immunet Secures $2 Million in Funding
Immunet, a developer of next generation AntiVirus technologies, has reportedly raised $2 million in an oversubscribed Series A round led by Altos Ventures with participation from Atlanta-based TechOperators. Immunet officials said that the company launched Immunet Protect, its first product, in August.
11/20/2009 11:13:42 AM
What's Hot in the Smart Grid: Week in Review
Welcome to the week in review for the smart grid market. Below are some of the top stories that came across the TMCnet news wires this week.
11/20/2009 11:13:38 AM
What's Hot in CRM: Week in Review
Welcome to the weekend review for the customer relationship management, or CRM, industry. Below are some of the top stories that came across the TMCnet news wires this week.
11/20/2009 11:11:05 AM
Kaltura, Artivision Offer Integrated Open Source Video Monetization Solution
Kaltura, a developer of open source video platform, reportedly announced that Artivision, a global provider of adaptive video monetization, has joined the Kaltura Partner Program. The two companies have also integrated their technology platforms to offer sites even more ways to enhance their online video monetization capabilities. Under the agreement, Artivision is offering its in-video advertising technology to Kaltura customers, enabling them to generate additional revenue from their online video content.
11/20/2009 11:10:09 AM
Canada's Digital Conceptions Selects Transaction Network Services
Digital Conceptions, a Canadian telecommunications service provider, reportedly has selected Transaction Network Services to be its wholesale provider of Calling Name or CNAM database services. The company offers various database and information services such as 911, 411 and CNAM look up to up-start, independent VoIP service providers throughout Canada. The organization also offers business and residential VoIP services under the trade name, AcroVoice.
11/20/2009 11:03:30 AM
Aerospace and Defense Industry Selects VeriSign Managed Public Key Infrastructure Service
VeriSign, Inc., a provider of Internet infrastructure for the networked world, reportedly announced that its Managed Public Key Infrastructure or PKI service has been selected by aerospace and defense organizations to deploy a PKI solution cost effectively. The company's Managed PKI reduces customer risk and minimizes up-front costs involved in acquiring systems, software and people to operate an in-house Certificate Authority for cross-certification with CertiPath.
11/20/2009 11:01:12 AM
Mobile Phone Systems Keep Businesses Running
Business users are emailing more and more these days and using their mobile phones to perform functions to increase efficiency in and out of the office walls. These devices are slim, and easy to take around while offering the ability to take memos, check on schedules, answer emails, and take phone calls.
11/20/2009 10:59:04 AM
Univa Releases UniCluster 5.0 for Better Infrastructure Management
Univa UD, a provider of cloud management software products, reportedly announced UniCluster 5.0, the latest version of its infrastructure and workload management software stack that functions as the core of Univa's cloud computing solutions. UniCluster provides the framework for Univa's cloud computing solutions, Univa officials said. Used as a building block for high performance computing clusters in internal or external computing environments, it is the open source component of Univa's infrastructure management suite.
11/20/2009 10:58:13 AM
Dell, Nokia Wrestle with Smartphones and Their Futures
Having just launched its Mini 3 Android-based cell phone in China and Brazil, Dell is expected to officially unveil a phone for the U.S. running on AT&T's network sometime in the second quarter of 2010. At the same time, Nokia is signaling its willingness to migrate its higher-end phones away from the Symbian operating system to a Linux-based one called Maemo. Are both companies a little late to the party?
11/20/2009 10:55:24 AM
Wi-Fi Network Installation a Success for Barnes and Noble
When a national book seller was ready to add Wi-Fi to its 463 locations, the company needed a network installation solution that would provide a single point-of-contact and had experience in managing signal interference from existing Wi-Fi.
11/20/2009 10:47:07 AM
Today's Call Center Scheduling Solutions Allow for Smarter Scheduling of Agents
Depending on how they are used, today's call center scheduling solutions deliver capabilities that go beyond just the daily scheduling of agents in the call center.
11/20/2009 10:46:53 AM
What's Hot in the Smart Grid: Weekend Review
Welcome to the weekend review for the smart grid market. Below are some of the top stories that came across the TMCnet news wires this week.
11/20/2009 10:43:58 AM
Wireless Week: Retailers Bask in Calm Before Holiday Storm
Wireless-wise, this was the week of calm before the holiday storm better known as Black Friday. And just as carriers and manufacturers are getting pumped and prepped for this year's official holiday shopping kickoff, a sense of anxiety looms: Will consumer spending get back on track?
11/20/2009 10:41:59 AM
Using a FoIP Solution to Save Money
It's not easier to make a change. The notion of complacency can impact many things, especially when it comes to the bottom line. And while a certain solution might have worked well a few years earlier, the same may not be true today. That is especially true in the business world. As companies' needs change, the communication technology that meets those requirements should, too.
11/20/2009 10:35:35 AM
AT&T Unveils HP Mini 110 Netbook with 3G Mobile Broadband for Holidays
AT&T got the holiday bells ringing with its new HP Mini Netbook, which features built-in access to the AT&T's 3G network and Wi-Fi network. The carrier will begin selling the netbook on Sunday – in stores and online -- for early bird holiday shoppers.
11/20/2009 10:34:13 AM
Fax Over IP Feature: How to Save Money by Purchasing a Fax Server Solution
Human beings are creatures of habit. Once we put a process in place, we are reluctant to change. Unfortunately, complacency can have an adverse effect on profits. Just because a particular solution made economic sense one or two years ago, it does not mean it holds true today. Recently, TMCnet came across an article that mentioned some technology under development was prompted by a national postal strike in the U.K. in 2007. Could a fax server be a good solution to this type of problem? Max Schroeder, senior vice president of FaxCore, talked about his experience in the area.
11/20/2009 10:31:22 AM
Employee-Owned iPhones Can Affordably, Securely Mobilize Your Workforce
Apple's iPhone sales recently hit their highest mark, and many of these devices are pushing their way into the workplace in a surprising new way – as personal phones that double for business devices. But rather than fight the BYO (bring your own) phone movement, embrace it.
11/20/2009 10:28:34 AM
What's Hot in CRM: Weekend Review
Welcome to the weekend review for the customer relationship management, or CRM, industry. Below are some of the top stories that came across the TMCnet news wires this week.
11/20/2009 10:27:59 AM
Voice over IP Benefits for Small Businesses
Even for callers dialing into the business phone extension, intelligent call routing abilities included with Voice over IP automatically transfer calls to the traveler's device, so there is never a missed business opportunity.
11/20/2009 10:27:10 AM
Apptix Included on Software Magazine's Software 500 Ranking
Apptix, a provider of hosted Microsoft Exchange e-mail, Microsoft SharePoint, and hosted VoIP voice services for businesses throughout the world, announced its inclusion on Software Magazine's Software 500 ranking. Now in its 27th year, the Software 500 ranking is a collection of the world's largest software and service providers. This is the third year that Apptix has been included in this list.
11/20/2009 10:18:03 AM
DragonWave's Horizon Compact Receives Metro Ethernet Forum Certification
DragonWave Inc., a supplier of packet microwave radio systems for mobile and access networks reportedly announced that it has received Metro Ethernet Forum certification for its Horizon Compact packet microwave radio solution.
11/20/2009 10:13:02 AM
Zultys' MXmeeting Version 4.1 Equipped with Enhanced Features
Zultys , a manufacturer of safe and enterprise grade IP PBX phone appliances targeted at the mid and enterprise segment, reportedly released its MXmeeting solution in a version 4.1. The latest version incorporates additional features like webcam video broadcast, remote printing, flash-based view-only applet for better meeting speed, an enhanced file sharing experience, which facilitates remote support and off site access and improved moderator tracking of attendee access and termination.
11/20/2009 9:59:55 AM
Automotive Safety Product Auto-Finder Finds Increased Appeal During Holiday Season
Looking for a hot holiday gift? You might want to invest in the latest automotive safety product to hit the market - the Auto-Finder. The device reportedly uses cutting edge micro antenna system technology developed by Finder Technologies to guide users to their cars, or to any other preferred location from a span of up to a half mile.
11/20/2009 9:56:03 AM
Mutare Software Taps PhoneTag to Deliver Voicemail Transcription Services
Ditech Networks recently announced that Mutare Software selected its flagship automated voicemail-to-text solution PhoneTag to provide accurate and dependable voicemail transcription services to the company's business users. Mutare Software evolves enterprise connectivity solutions that take advantage of a business' current communications infrastructure, helping users to combine communications, remove redundancies in business processes, improve efficiency and productivity levels and deliver an overall enhanced user experience
11/20/2009 9:49:11 AM
ARRIS Completes Advanced Advertising Use Cases at CableLabs Advanced Advertising Interop
ARRIS, a communications technology solutions provider with international presence, recently announced that it has completed a series of successful advanced advertising use cases at its CableLabs Advanced Advertising Interop. The presentations included Dynamic Video on Demand Ad Insertion with the help of audience qualifiers, Dynamic Addressable linear advertising, Interactive Telescoping Advertisements and Interactive Television under the umbrella of the EBIF brand.
11/20/2009 9:45:01 AM
Mezeo Software Debuts Cloud Storage Strategy Monthly Newsletter
Mezeo Software, a provider of deployable cloud storage platforms for service providers reportedly launched the Cloud Storage Strategy monthly newsletter. The newsletter and blog will focus mainly on Cloud Storage insights and observations from industry thought leaders.
11/20/2009 9:40:37 AM
Businesses Dropping Landline Phone Systems, Moving to Wireless
With more and more business users now on the go, the need for wireless phone service can also not be ignored. Wireless business phone systems remove limitations of landlines and offer employees the ability to work and travel as needed without ever missing an important communication.
11/20/2009 9:39:43 AM
Clarks Deploys BTI Solution for Supporting FTTH Triple Play Network Backhaul
BTI Systems reportedly announced that Nebraska-based Clarks Telecommunications Company has deployed a BTI 7000 Series solution for supporting Fiber to the Home or FTTH triple play network backhaul. BTI is a supplier of Intelligent Service Edge solutions for delivering high bandwidth, multi-protocol services. Clarks is an Independent Operating Company which offers local telephone, wired and wireless broadband internet access, digital cable and long distance phone services to Clarks, Ulysses and Weston, Nebraska.
11/20/2009 9:37:02 AM
Verizon CaaS Helps Celstream Move Applications to the 'Cloud'
Verizon Business, a unit of Verizon Communications and a provider of communications and IT solutions has reportedly announced that Celstream Technologies, a provider of product engineering services from India, has selected its Verizon Computing as a Service or 'CaaS' for delivering business applications to its global users.
11/20/2009 9:33:01 AM
LiveTime Virtual Appliance 6.0 for SaaS-based Service Management Providers Released
LiveTime Software, a provider of Web based ITIL 3 Service Management and Help Desk software reportedly released the LiveTime Virtual Appliance 6.0. Company sources said that this new virtual appliance is suitable for Software-as-a-Service-based service management providers because it features full isolation and a simple menu driven interface. The appliances can operate in just 512 Mb of RAM and can also scale number of virtual processors and memory to meet demands of customers.
11/20/2009 9:28:11 AM
CA, Inc., Salesforce.Com Partner to Provide Agile Development on Force.Com Platform
CA, Inc., a provider of IT management software solutions, has reportedly announced that it has partnered with salesforce.com, a provider of enterprise cloud computing solutions and services for delivering agile development management in the cloud on the Force.com platform.
11/20/2009 9:24:34 AM
Podcasts for IT Pros
How do you stay current on the latest news in the tech world? In addition to a barrage of magazines, Web sites, and online classes, one of my favorite sources are podcasts. Through iTunes, I listen to several different technology-related podcasts, all of which do a good job keeping me informed and sometimes entertained about the latest in tech news. Though you'll probably find hundreds of tech podcasts via iTunes and other sources, the following are my favorites and ones I try to catch every week.
11/20/2009 9:19:47 AM
Cisco Increases Tandberg Bid to $3.4 Billion
In a move to meet the demand of some TANDBERG stockholders, Cisco Systems, the world's largest maker of computer networking gear, has upped its bid for video conferencing gear maker TANDBERG by about $400 million.
11/20/2009 9:12:37 AM
Alpheus Announces Low Cost, High Value Data Center Bundles
Alpheus Communications, provider of telecommunications and data center services for enterprises and carriers, announced low cost, value rich colocation and connectivity pricing for Enterprise customers.
11/20/2009 9:06:37 AM
Southbank Sinfonia Hosts International Auditions Using Cisco TelePresence
Southbank Sinfonia has reportedly hosted international auditions for its ensemble using Cisco TelePresence. Southbank Sinfonia is an orchestra of young professionals and Britain's leading orchestral academy. Cisco TelePresence allows life-size, high-definition video collaboration.
11/20/2009 8:16:56 AM
Overcoming Challenges in SIP Trunking Migration
There has been a lot of talk about SIP trunking throughout the telecommunications industry as it offers enterprises easier infrastructure integration and management as well as increased scalability. At the same time, this technology can also deliver significant cost savings, flexibility and better integration with other business applications.
11/20/2009 8:04:21 AM
InfoGin, NexM Communications Deploy InfoGin's Intelligent Mobile Platform at NTT Resonant
InfoGin and NexM communications have reportedly deployed InfoGin's Intelligent Mobile Platform at NTT Resonant Inc. The IMP helps operators and content providers retain full control over the mobile service ecosystem by expanding service offerings, increasing revenues while reducing costs and retaining and building subscriber loyalty. InfoGin provides telco-grade mobile browsing solutions for carriers and content providers.
11/20/2009 7:51:57 AM
SingTel Group Taps Alcatel-Lucent for LTE Trial
Singapore Telecommunications Limited Group has reportedly selected Alcatel-Lucent as one of the vendors for its Long Term Evolution trial. The trial will begin in the first half of 2010 and will be conducted in Singapore, Australia, Indonesia and Philippines. SingTel provides a portfolio of services that includes voice and data solutions over fixed, wireless and Internet platforms as well as infocomm technology and pay TV.
11/20/2009 7:48:36 AM
Alcatel-Lucent Deploys 800 Mhz EDD Spectrum Band to Complete Data Call on LTE Network
Alcatel-Lucent, a provider of solutions that help enterprises in delivering voice, data and video communication services to end-users, has reportedly announced that it successfully completed the first long term evolution or 'LTE' data call on the 800 MHz European Digital Dividend or 'EDD' spectrum band in a live network.
11/20/2009 7:41:15 AM
Glowpoint Makes Telepresence/Videoconference Scheduling Simpler
Airlines have given customers the ability to easily change and rebook flights from their PCs, laptops and smartphones. In another whelm, Glowpoint has allowed a similar user-friendly functionality for booking telepresence and video conference rooms and sessions, making travel alternatives easier to use and more popular as a result, leading to less need to book air travel. Glowpoint's new ScheduleSync synchronizes customer desktop calendaring and scheduling software with its customer Web portal. ScheduleSync integrates with Microsoft Exchange and provides what Glowpoint said is a natural experience for customers to schedule and manage telepresence and video conferences from their desktop computers.
11/20/2009 7:32:35 AM
Hosted E-Mail Archiving: Complying with the Sarbanes-Oxley Act (Part 5 of 10)
The Sarbanes-Oxley Act of 2002, also known as the Public Company Accounting Reform and Investor Protection Act, was enacted in response to a growing number of high profile corporate and accounting scandals. It imposes stringent penalties on publicly traded companies and public accounting firms, as well as their accountants and attorneys. It regulates the integrity, storage and oversight of electronic communications, particularly e-mail, to prevent stockholders or the general public from being defrauded by the corporation. Corporate IT and financial departments are the two groups which come under the most scrutiny by this regulation.
11/20/2009 6:52:28 AM
NetMotion Wireless' Mobility XE Completes Motorola Enterprise Mobility Validation
NetMotion Wireless, a provider of mobile productivity and management software, has announced that its Mobility XE solution has successfully achieved Enterprise Mobility validation after passing the muster of Motorola's Enterprise Mobility Validated Solution Program.
11/19/2009 6:31:18 PM
American Airlines Intros Wi-Fi Widget for Air Travelers
American Airlines, serving 250 cities in 40 countries with, on average, more than 3,400 daily flights, is reportedly introducing a Wi-Fi Widget that enables customers to track Wi-Fi equipped flights 24 hours prior to departure.
11/19/2009 6:26:23 PM
CosmoCall Universe Now Certified Interoperable with AT&T, Global Crossing and XO Communications SIP Trunking
CosmoCom has announced that its SaaS-based contact center solution, CosmoCall Universe, is now certified interoperable with the SIP Trunking services of AT&T, Global Crossing and XO Communications.
11/19/2009 6:17:48 PM
Report: Smartphones Take Over Handset Market
Falls Church, Va.-based Telecom Trends International's latest report reveals that sales of regular handsets will continue to decline as smartphone sales increase.
11/19/2009 5:27:07 PM
Four of Sennheiser's Newest Headphones Win CES Innovation Awards
Sennheiser has announced that four of its newest headphones have won a total of five CES Innovation Awards.
11/19/2009 5:22:43 PM
Real-Time Wireless Solutions Help Mobile Customers Harness Benefits of Telecom Expense Management
Rivermine provides a wireless expense management solution that can stand alone or as a part of a complete telecom lifecycle management solution.
11/19/2009 4:58:14 PM
States Look to At-Home Call Centers for Job Creation
Wyoming state leaders recently demonstrated their commitment to putting the welfare of residents first and foremost by partnering with a home-based call center to bring work-from-home jobs to the state. This is noteworthy because it is the first time state leaders have prominently acknowledged the ability of at-home call centers to improve the economy through job creation. Endorsements from legislators are further proof that the work-from-home model delivers multifaceted value for companies, workers, the economy and the environment.
11/19/2009 4:50:41 PM
Wireless Expense Management: Moving Users to Corporate Liable
With the economic downturn, enterprises are seeking to cut costs by re-examining the original assumptions of who should be paying for these mobility expenses.
11/19/2009 4:36:13 PM
Verizon Wireless Goes to War against AT&T
Launching the There's a map for that ad campaign touting its nationwide 3G coverage over AT&T, Verizon Wireless has publicly taken the gloves off.
11/19/2009 4:31:53 PM
Is Open Access Feasible in the U.S. Broadband Market?
The Federal Communications Commission appears to wish to consider again its rules for third party mandatory access to broadband access facilities.
11/19/2009 4:25:20 PM
Bandspeed Intros AirMaestro Spectrum Analysis Solution
Bandspeed, a dealer in embedded radio-frequency (RF) interference detection, classification, avoidance and management solutions, has introduced its new AirMaestro Spectrum Analysis solution for Wi-Fi networks, which enables OEM products to identify and avoid Radio-Frequency (RF) interferences to support voice, video and data applications and improve network performance.
11/19/2009 4:18:25 PM
A Better Answer Recognized for Call Center Excellence
The 2009 Award of Excellence from the Association of TeleServices International has been awarded to A Better Answer Call Centers in Plano, Texas. This is the eleventh year in a row that a Better Answer has been honored with this achievement. The company's regional office in Houston has also been given the same award for the sixth consecutive year.
11/19/2009 4:12:15 PM
Phase One of the Max Media IPTV Deployment in Taiwan Completed by BNS
Max Media Co., a service provider based in Taiwan, recently contracted BNS, a provider of IP-based content and technology solutions, to supply it with complete IPTV turnkey solutions including network, equipment, software, content, and system integration, maintenance and support services. These will be used by Max Media to operate the IPTV service it plans to deploy in Taiwan.
11/19/2009 4:09:11 PM
Digital Signage: 'Big Book' Helps Customers Find the Right Solutions
When it comes to voice communications, data infrastructure and product solutions, Black Box relies on its Big Book to help IT and network managers find the right solutions for their businesses.
11/19/2009 3:47:38 PM
Sennheiser Introduces the PX 100 and PX 200 Foldable Headphones
Sennheiser has introduced the PX 100 and PX 200 foldable headphones, both of which deliver superior sound quality in a compact design. These headphones are designed for listening to music on consumer electronics devices.
11/19/2009 3:22:55 PM
VoIP Developer Feature: Catching the Telecom Transformation Wave
Thanks, in part, to the proliferation of the Internet and ever-changing technology, communications networks are undergoing a major transformation. The new model that appears to be emerging is one that switches control from carriers to developers and end-users control. While the trend isn't new, more and more companies are catching on, Rich Tehrani, CEO of Technology Marketing Corporation, wrote in a recent blog posting. For its part, the Internet has been a top driver propelling the trend, helping represent complex data in new and interesting ways, he said
11/19/2009 3:09:41 PM
SVC: New Leading Edge Video Conferencing Technology
SVC is an extension to the H.264 video codec standard and is used by most of today's video conferencing devices. This technology enables video conferencing devices to send and receive multi-layered video streams made up of a small base layer and optional layers put in place to enhance resolution, frame rate and quality.
11/19/2009 2:54:32 PM
Will DirecTV Be Sold to a Telco?
DirecTV Group Inc. Chairman John Malone won't rule out a possible takeover by AT&T Inc. or Verizon Communications Inc., saying they will likely have closer ties to his company as they develop packages of phone and television service, Bloomberg reports.
11/19/2009 2:53:29 PM
Aprimo Intros Digital Release of Marketing Studio
Aprimo Inc., a provider of on-demand marketing software solutions, has announced the digital release of its marketing software, Aprimo Marketing Studio, a software-as-a-service solution that allows marketers to increase brand awareness as well as drive greater customer demand without increased workload or budget.
11/19/2009 2:50:07 PM
Salesforce.com Unveils Salesforce Chatter, New Social Networking App for the Business World
When customer relationship management, or CRM, software provider, Salesforce.com announced its third quarter results a few days ago, the company also said that there was a big announcement coming at the Salesforce Dreamforce Conference.
11/19/2009 2:48:35 PM
JSR Technology to Distribute Avistar C3
San Mateo, Calif.-based provider of unified visual communications solutions Avistar Communications Corp. has announced that its acclaimed software solutions platform, Avistar C3, will be distributed by Northern Ireland-based JSR Technology. JSR Technology deals in computer networks, telephone systems, videoconferencing, and other services.
11/19/2009 2:39:14 PM
Barcelona City Hall Selects Genesys Telecommunications
Barcelona City Hall reportedly has selected Genesys Telecommunications Laboratories, an Alcatel-Lucent company, and Telefonica Spain to develop and implement a SIP-enabled, multi-channel contact centre to improve response to citizens' needs.
11/19/2009 2:32:28 PM
AOL to Layoff 2,300, Spin Off from Time Warner
How the mighty have fallen. Nearly a decade ago AOL was everywhere, its e-mail arrival announcement You've Got Mail had become the title of a hit movie starring Tom Hanks and Meg Ryan.
11/19/2009 2:25:35 PM
NEC Display Solutions Debuts First Desktop LCD Making Use of White LED Backlights
NEC Display Solutions has released the MultiSync EA222WMe -- the first desktop LCD that makes use of white LED backlights. The 22 inch widescreen LCD desktop monitor combines cutting-edge technologies with dynamic design accents to energize desktop computing.
11/19/2009 2:18:21 PM
MMR Information to Enter into Definitive Agreement with UNIS in China
MMR Information Systems Inc. and Unis-Tonghe Technology (Zhengzhou) Co. Ltd (UNIS), have entered into a definitive agreement to form a joint venture to build a customized version of MMR's proprietary personal health record (PHR) services and professional document imaging and management solutions in China.
11/19/2009 2:06:05 PM
XO Communications Expands Network across Inland Empire in Southern California
XO Communications has announced the expansion of its nationwide network across the Inland Empire region of Southern California. In addition to this expansion, the company has also opened a new sales office in Ontario with over a dozen new sales staff and support personnel.
11/19/2009 1:59:03 PM
Health Robotics Launches 'i.v. Room of the Future' Concept
Health Robotics, a global supplier of life-critical intra-venous medication preparation, compounding and dispensing robots, has announced the worldwide launch of its revolutionary vision for The i.v. Room of the Future concept at the American Society of Health-System Pharmacists' (ASHP) Mid-Year Meeting December 6-10 in Las Vegas.
11/19/2009 1:56:12 PM
ZenKraft Shipmate Now Available on Salesforce.com AppExchange
ZenKraft, which develops shipping applications on Force.com, has announced the availability of ZenKraft Shipmate - FedEx for Salesforce CRM on the AppExchange. The application provides seamless FedEx Shipping integration within Salesforce CRM.
11/19/2009 1:50:05 PM
TMC Honors Quickcomm with 2009 INTERNET TELEPHONY TEM Excellence Award
Technology Marketing Corporation (TMC), an integrated media company offering news and articles for communication and technology industries, reportedly has honored New York-based Quickcomm Software Solutions, a provider of telecom expense management, or TEM, solutions, with a 2009 INTERNET TELEPHONY TEM Excellence Award for exceptional telecom expense management solutions.
11/19/2009 1:38:09 PM
Finisar Intros 120 Gb/s CXP to QSFP Active Breakout Cable
Finisar, a provider of fiber optic solutions for high-speed networks, has announced the first public demonstration of a 120 Gb/s CXP to QSFP active breakout cable at the SuperComputing 2009 (SC09) exhibition.
11/19/2009 1:31:00 PM
IPC Announces Shared IP Access Strategy and Upgrades its Network and Trading Solutions
IPC, a provider of financial trading communications solutions, has announced a new shared IP access strategy and is also upgrading its network and trading solutions.
11/19/2009 1:26:49 PM
Patton's Latest RocketLink Modem Takes Off in Multiple Markets
In just two months since Patton released its RocketLink model 3202 G.SHDSL CPE modem, which delivers first-mile Ethernet services at up to 22.8 Mbps, the Gaithersburg, Md.-based manufacturer said it has seeing a growing interest among enterprises, universities and service providers.
11/19/2009 1:20:30 PM
Alcatel-Lucent Venture touchatag Partners with Clear2Pay to Develop Mobile Payment Framework
Alcatel-Lucent's touchatag venture has reportedly entered into a partnership with Clear2Pay, a payment solutions provider, to create a mobile payment framework for mobile operators.
11/19/2009 1:14:23 PM
Virtual PBX Auto Attendants Help Improve Customer Service
This virtual PBX phone solution is an affordable replacement for expensive business phone lines and service and includes additional features to help businesses get more out of every phone call.
11/19/2009 12:59:23 PM
What's in Store for Service Providers in 2010?
Communications service providers – at least the largest – seem to have weathered the 2009 period of the recession rather well, as history suggested they would. The largest cable and telco service providers still grew revenue, through the third quarter, and there are, at this point, no reasons to believe, when the year is over, that this was a full-year trend.
11/19/2009 12:49:41 PM
Cotendo Unveils Dynamic Site Acceleration 2.0
Cotendo, a CDN and Site Acceleration Services Provider and a dealer in software-focused site acceleration technologies, have released new enhancements to their Cotendo Unity Platform to enable online retailers, advertising networks, transactional enterprises, and professional news and data content sites to deliver faster, secure and reliable static and dynamic content to online customers and site visitors.
11/19/2009 12:46:22 PM
Digium Adds Affiliate Partner Level to its Reseller Program
Asterisk creator Digium, Inc. has added a new level to its Authorized Reseller Partner Program, the affiliate partner level. This will act as an entry-level tier for resellers who are interested in selling Digium Unified Communications and IP Telephony solutions, without a required minimum annual revenue commitment.
11/19/2009 12:41:51 PM
Telenor Denmark Selects Starent Networks Multimedia Core Solution
Telenor Denmark has reportedly selected Starent Networks' multimedia core network equipment for the carrier's 2G, 3G/UMTS and 4G/LTE networks. This comes close on the heels of Telenor Norway's selection of Starent to replace the core network elements of its mobile services infrastructure.
11/19/2009 12:38:34 PM
IXIASOFT Enters into Strategic Partnership with XML-INTL
IXIASOFT, a provider of XML content management software to organizations worldwide, has entered into a strategic technology partnership with XML-INTL, a major player in XML-based translation technology. XML-INTL is also the developer of the XMT Suite, a translation set of tools.
11/19/2009 12:35:45 PM
austriamicrosystems Debuts AS3665 Funlight LED Driver for Superior Brightness
austriamicrosystems, a designer and manufacturer of high performance analog ICs, announced that the company's newly released AS3665 Funlight LED driver offers sharper color, smoother color effects and superior brightness with minimal design effort.
11/19/2009 12:27:22 PM
DMG Report: Speech Analytics Software Market Seeing Rapid Growth
A new report from contact center consultancy DMG Consulting shows that the speech analytics software market has grown rapidly since 2004 and will continue to grow over the next four years, despite the recession.
11/19/2009 12:26:33 PM
Global Capacity Wins Network Optimization Contract in Europe
Global Capacity, a telecommunications information and logistics company, reportedly has been awarded a contract to optimize the network of a major global carrier in three European markets.
11/19/2009 12:09:08 PM
Business VoIP an Easy Transition for SMBs
For small businesses in particular, using VoIP means more features and functionalities without additional costs – so they can have all the benefits of VoIP their larger competitors were once only able to afford.
11/19/2009 12:04:32 PM
SingTel Group Selects Alcatel-Lucent for LTE trial
Singapore Telecommunications Limited, or SingTel, Group, a communications group providing a portfolio of services including voice and data solutions over fixed, wireless and Internet platforms as well as infocomm technology and pay TV, has selected Alcatel-Lucent as one of the vendors for its Long Term Evolution, or LTE, trial, which will begin in the first half 2010.
11/19/2009 12:04:05 PM
Sisvel to Host Meeting on LTE Patent
Sisvel S.p.A. a global leader in facilitating intellectual property management and patent rights, has unveiled its plans to hold two day conference to discuss structuring a Long Term Evolution, or LTE, - System Architecture Evolution, or SAE, patent pool. The two day meeting of LTE-SAE for the vital patent possessors is proposed to commence on Feb. 2, 2010.
11/19/2009 11:59:43 AM
China Mobile Selects Alcatel-Lucent for TD-LTE Trial Network Deployment
China Mobile has selected Alcatel-Lucent to deploy a TD-LTE trial network at the occasion of the World Expo 2010 in Shanghai. Expected to have 200 participants and 70 million visitors, World Expo 2010 will open on May 1, 2010.
11/19/2009 11:52:21 AM
Verizon – Bringing Security to Utilities
First is the news item this week from Verizon Business announcing a new set of IT security consulting services targeted at the energy market. Verizon has long operated an IT security practice, but this particular focus is timely and calls attention to the need for utilities to address security in the context of IP-based networks. Existing networks operated by utilities are not subject to the risks of IP networks, but they do have their share of inefficiencies. Verizon Business recognizes that utilities have limited experience with IP networks and is addressing the opportunity with this new practice.
11/19/2009 11:48:09 AM
Sigma Unveils Joint Addressable Advertising Solution to Cross-Promote Services
Sigma Systems, a provider of advanced IP service fulfillment solutions, along with two other companies, BlackArrow and ARRIS, has unveiled a joint end-to-end advanced advertising solution that enables cable TV operators to cross-promote their services to subscribers in dynamic video-on-demand, or VOD, environments.
11/19/2009 11:41:23 AM
Integrated Research's PROGNOSIS Wins TMC's INTERNET TELEPHONY Excellence Award
Integrated Research has announced that the company's PROGNOSIS VoIP monitoring solution has been honored with the 2009 INTERNET TELEPHONY Excellence Award presented by TMC's INTERNET TELEPHONY magazine.
11/19/2009 11:30:09 AM
Excellus BlueCross BlueShield Selects ESI Speech Analytics for Call Center
Nexidia, a provider of audio search and speech analytics solutions has reportedly announced that Excellus BlueCross BlueShield, a nonprofit independent licensee of the BlueCross BlueShield Association, has selected its Enterprise Speech Intelligence, or ESI, speech analytics for Excelus BCBS' call center.
11/19/2009 11:20:43 AM
Responsys Offers Marketing Solutions to Nutrisystem
Responsys, a global provider of email and cross-channel marketing solutions, has been selected by Nutrisystem, a provider of weight management products and services, to improve the performance of its email marketing programs and enhance the cross-channel customer experience.
11/19/2009 11:14:25 AM
Varicent Software Has Strong Performance in Q3
Varicent Software Inc. has witnessed strong company-wide performance in the third quarter 2009. An innovative software solutions provider, Varicent Software Incorporated delivers measurable improvements to its clients businesses through its sales performance management solution Varicent SPM.
11/19/2009 11:07:05 AM
Mobile UC Report: 60 Percent of Internet-Connected Mobile Devices Sold Will be Through Carrier Channels by 2013
Every year, more mobile subscribers are trading in their basic 2G handsets for iPhones, BlackBerries and, now, Google Android-infused smartphones.
11/19/2009 10:59:31 AM
QlikView Analytics Provides Point and Click Analysis to Salesforce CRM Users
QlikTech's QlikView analytics provides point and click analysis to Salesforce CRM users. A fast growing business intelligence company, QlikTech's QlikView product delivers instant business answers.
11/19/2009 10:56:20 AM
Nortel CVAS and Sigma Systems Supply Technology and Services for Bell Aliant's Network
Nortel and Sigma Systems have announced an agreement to supply technology and services for Bell Aliant's next-generation network across Atlantic Canada.
11/19/2009 10:48:54 AM
Gizmox to Reveal Cloud Application Platform to Migrate Legacy to Cloud
Gizmox is reportedly set to reveal its application platform atop Windows Azure and its development framework,Visual WebGui. The Web and cloud platforms offer the only push-button .NET desktop legacy application migration path to Windows Azure. Visual WebGui is the first .NET open source Ajax empowered Web/Cloud application platform that provides, build, migrate, run and manage benefits.
11/19/2009 10:44:14 AM
Dot VN, KASATI Test Wireless Technology in Vietnam
Internet and telecommunications company Dot VN has signed a memorandum of understanding agreement with telecom infrastructure deployment company KASATI Telecom.
11/19/2009 10:27:56 AM
WaveMaker 6.0 Cloud Development Platform Features Automated Multi-Tenant Support
WaveMaker Software, a San Francisco, California-based provider of open source platform as a Service, or Open PaaS, reportedly announced the release of its latest WaveMaker 6.0, which is the first Web and cloud development platform with automated multi-tenant support.
11/19/2009 10:19:20 AM
Questia Media Makes Online Library Available on iPhone, iPod Touch
Questia Media Inc., the provider of the world's largest online library available to end consumers, is now reaching out to all iPhone and iPod Touch customers interested in expanding their knowledge base. The entire Questia Media collection is now available through a new research application on Apple devices. Aptly named Questia Library, the application is designed to provide mobile access to the full text of 74,000 books and more than 2 million journal, magazine and newspaper articles. The collection is made up of mostly copyrighted works, selected and organized by professional librarians to facilitate academic research in the humanities and social sciences.
11/19/2009 10:16:57 AM
Philadelphia Baseball Team Selects UC Solution from Mitel
The Philadelphia Phillies is deploying a Mitel's innovative communications solution to its Spring Training facilities in Clearwater, Florida.
11/19/2009 10:02:56 AM
Comverge Releases Version 1.2 of Energy Management Software
Comverge, a provider of smart grid, demand management and energy efficiency solutions, announced the latest version of their first generation demand response management system, Apollo Version 1.2.
11/19/2009 9:53:55 AM
Cast Iron Simplifies Deployment of Windows Azure Solutions
Cast Iron Systems, a leading software-as-a-service, or SaaS, and cloud integration company, announced partnership with Microsoft to offer a solution that accelerates data migration and application integration for the Windows Azure platform.
11/19/2009 9:50:24 AM
Nortel Update: Auction for Optical Networking and Carrier Ethernet Businesses Set for Friday
Nortel Networks Corp. on Wednesday said that it will proceed to an auction of its global Optical Networking and Carrier Ethernet businesses on Nov. 20, 2009.
11/19/2009 9:48:37 AM
Manage Mobility Pre-Loads Blue Mobile in Smartphone Devices
Blue Systems, a global provider of financial information software, has signed an agreement with a Sprint's exclusive business solutions partner, Manage Mobility.
11/19/2009 9:36:18 AM
Callidus Software Expands Sales Performance Management Suite
Callidus Software, a provider of Sales Performance Management, or SPM, solutions, announced its new and expanding suite of SPM solutions on the Force.com platform at Dreamforce '09, Salesforce.com's user and developer conference, San Francisco, CA.
11/19/2009 9:30:15 AM
TeleWare Intros SIP Trunking Solutions Offering FREE Resilience on DDIs
TeleWare, a provider of intelligent communication solutions to businesses and service providers, has reportedly launched its TeleWare SIP Trunking solutions, which will be able to deliver resilience for Direct Dialing Inwards, or DDIs, within the trunk.
11/19/2009 9:26:50 AM
Polycom Joins Cisco Developer Network Program
In a move signaling a greater desire to expand it partnerships with industry leaders, Polycom Inc., a provider of telepresence, video and voice communication solutions, announced today it has joined the Cisco Developer Network Program. Under the partnership, the Pleasanton, Calif.-based company will be part of the program's Unified Communications technology category.
11/19/2009 9:25:58 AM
Nomadesk Fight Against Productivity Loss From H1N1 with Preventative Solutions
In today's environment, it's becoming increasingly relevant for small businesses to be able to operate virtually. Businesses that can operate from virtual offices have been at an advantage when compared to their land based counterparts. This is particularly important when it comes to dealing with productivity loss during pandemics like the H1N1 or any other major disaster.
11/19/2009 9:21:52 AM
Report Finds Service Provider Investment Driven By Mobile Advertising and App Stores
In the second edition of its 2009 Service Delivery Platform Software and Services report, market research firm Infonetics Research announced that mobile advertising and app stores are two of the most critical drivers behind service provider investment in their platform software and services. This is mainly on account of its capability to provide new revenue sources.
11/19/2009 9:18:31 AM
Extreme Networks Now Shipping Greener, Efficient Version of Data Center Switch
Extreme Networks, a provider of converged Ethernet networks that support data, voice and video for enterprises and service providers, have remodeled their Summit X650 10GBASE-T data center switch to be more greener and power efficient so that the datacenters deploying them can save power by 30 percent.
11/19/2009 9:14:43 AM
Dune Networks and NetLogic Microsystems Complete RXAUI Interoperability Validation
Dune Networks, a provider of networking devices for metro Ethernet, enterprise and data center platforms, has reportedly announced that it has completed Reduced pin XAUI or, or RXAU,' interoperability validation in collaboration with NetLogic Microsystems, Inc., a provider of high-performance intelligent semiconductor solutions for next-generation Internet networks.
11/19/2009 9:10:28 AM
Alpheus Announces Low Cost, High Value Data Center Bundles
Alpheus Communications, provider of telecommunications and data center services for enterprises and carriers, announced low cost, value rich colocation and connectivity pricing for Enterprise customers.
11/19/2009 9:01:18 AM
Glowpoint Extends Clientele, Now Serves Major Sports Broadcast Network
A supplier of advanced video communications solutions, Glowpoint recently announced that a major sports broadcast network has chosen its managed service for airing a new program. The new program will be broadcast across its network and its website. The new customer's name could not be disclosed due to confidentiality policies of the network. The latest client has signed on for Glowpoint's managed services for an estimated initial value of $250,000 annually. This value includes money which has to be paid for services on a monthly recurring basis.
11/19/2009 8:53:56 AM
Apptix CFO Tapped as Finalist for Washington Business Journal Award
Apptix, a provider of hosted Microsoft Exchange e-mail and Microsoft SharePoint, recently announced that Chris Mack, its chief financial officer, has been named a finalist for the Washington Business Journal's CFO of the Year Award. The CFO of the Year award honors financial professionals in the greater Washington, DC area for their outstanding performance as corporate financial stewards. Winners will be profiled in a special supplement of the Dec. 4 edition of the Washington Business Journal.
11/19/2009 8:51:37 AM
Free International Calling Now Available 88 Countries With Phone Power's VoIP Service
A provider of next generation telecommunications solutions, Phone Power, recently announced that their celebrated VoIP phone solution is now able to deliver 60 minutes of free international calling to 88 countries every month.
11/19/2009 8:45:08 AM
Union Bank Selects Verint's Nextiva IP Video Portfolio Solutions
Verint Systems Inc., a provider of Actionable Intelligence solutions for an optimized enterprise, has reportedly announced that its Nextiva Financial IP Video solution is been deployed by Union Bank, N.A., a full-service commercial bank providing an array of financial services, since May 2009.
11/19/2009 8:38:11 AM
Avenda Secures Wireless Access for Ontario School Board
The Huron-Superior Catholic District School Board has reportedly deployed Avenda Systems' eTIPS network access solution. The Ontario school board will use the solution to secure wireless access for more than 6,000 users, while protecting its network from unauthorized use. The eTIPS platform can centrally manage policies across access methods, operating systems, as well as managed and unmanaged endpoints and existing identity stores.
11/19/2009 8:35:19 AM
Genesys Helps Citizen Services in Barcelona City through Communication Channels
Genesys Telecommunications Laboratories, a provider of software to manage customer interactions over the phone, Web and mobile devices, has reportedly announced that the company has been jointly selected along with Telefonica Spain by Barcelona City Hall, the second largest metropolitan local authority of Spain, to develop and implement an advanced SIP-enabled, multi-channel contact centre to help the authority in catering to the needs of its citizens in a better way. Telefonica Spain is a well known telecommunications company of Spain.
11/19/2009 8:34:08 AM
National Science Foundation-funded Projects Featured at Education Event
Federal officials brought some much-needed attention to the education technology sector this month after attending a recent event that highlighted some of the latest technologies and devices Senate Majority Leader Harry Reid, as well as Senators Patty Murray, Jeff Bingaman, Kay Hagan and Ted Kaufman were among the list of government officials that appeared at the Education Technology Showcase on Capitol Hill. The Education Technology Directors Association-sponsored event, which took place on Nov. 4, featured 17 different educational technologies developed with funding from the National Science Foundation, an independent federal agency that supports fundamental research and education across all fields of science and engineering.
11/19/2009 8:29:00 AM
Infobright and Talend Launch Open Source Solutions for Enhanced Data Warehousing
Infobright, a provider of open source data warehousing solutions, and Talend, a provider of open source data integration solutions, reportedly collaborated to introduce two integrated virtual machines to the market.
11/19/2009 8:28:51 AM
Sprint Launches Approach to Simplify Mobile Devices Selections for Small Businesses
Sprint has launched a new approach to simplify the selection of mobile devices and plans by small businesses. Sprint offers more value and the best options for small businesses starting a new business, expanding with new employees or upgrading to the latest devices and mobile technology.
11/19/2009 8:20:00 AM
Survey Reveals Poor Customer Service Costs $338.5 Billion Per Year
A new international survey of consumers has revealed that poor customer service in 16 industrialized economies causes businesses to lose $338.5 billion per year. The survey found that the industries that have been hardly hit across all the countries are financial services, cable and satellite TV providers as well as a variety of telecom companies.
11/19/2009 8:17:11 AM
ClickFox Signs Contract with International Wireless Provider
ClickFox has signed a multi-million dollar contract with an international wireless provider to analyze, understand and act on customer experience intelligence across all interactions points. ClickFox offers customer experience analytics, or CEA, software and solutions.
11/19/2009 8:12:50 AM
CallMiner Achieves Industry Leading Growth in Speech Analytics Seats
CallMiner Inc., a leader in enterprise speech analytics, has achieved industry leading growth in speech analytics seats. The newly released 2009-2010 Speech Analytics Market Report from DMG Consulting stated that between 2007 and 2008, CallMiner's seat count increased at nearly three times the industry's projected 190% five-year CAGR.
11/19/2009 8:04:03 AM
Enterprise Customers Flocking to Jigsaw Data Fusion
Jigsaw, a Data-as-a-Service, or DaaS, provider, has announced that more than 75 companies have adopted Jigsaw Data Fusion, a cloud-based automated system for acquiring and managing sales prospect records.
11/19/2009 8:00:53 AM
Energics Debuts New Smart Grid Solution
Energics inc., a specialist in web search technologies, has reportedly announced the release of new patented data solutions for the smart grid called intelligence for energy.
11/19/2009 7:56:48 AM
Vietnam's VMS Selects Alcatel-Lucent's Convergent Payment Solution
Vietnam Mobile Telecom Services Company, or VMS, a state-owned company under Vietnam Posts and Telecommunications Corp., has reportedly selected Alcatel-Lucent as a major operator in Vietnam, to deliver its configurable Converged Payment solution.
11/19/2009 7:39:00 AM
Dorado Releases Redcell Traffic Flow Analyzer
Dorado Software, a dealer in IT infrastructure management software to find, configure and monitor converging IT assets, announced that the company's Redcell Traffic Flow Analyzer is now generally available as an add-on to Redcell OpsCenter or Redcell Broadscope Active Performance Monitor for enterprise and service providers. Both service providers and enterprise networks can make use of the Traffic Flow Analyzer to enhance network utilization and performance.
11/19/2009 7:34:53 AM
Verizon Business to Help AMF Bowling Centers Optimize Customer Experience
Does a bowling alley really care about customer service or do they just build leagues to keep their lanes occupied? Whatever your assumptions of these recreational locations, AMF Bowling Centers Inc. is actually trying to improve the overall experience for customers while also positioning itself for growth by tapping the power of leading-edge information technology.
11/18/2009 6:30:38 PM
BlackArrow and FourthWall Media Solutions Spur Addressable, Interactive EBIF Advertising
BlackArrow, a provider of advanced advertising technology for new platforms and FourthWall Media have announced that the demonstration at the CableLabs Advanced Advertising InterOp event showcased how each company's solutions can be used to enable addressable, interactive EBIF advertising.
11/18/2009 5:57:37 PM
AMD Debuts ATI Radeon HD 5970
Calling it the fastest graphics card in the world, AMD has announced the release of the ATI Radeon HD 5970. The dual-chip high-end card features two clock-speed-reduced Radeon HD 5870 GPUs on a single graphics card.
11/18/2009 5:46:19 PM
Telstra Selects Amdocs ChangingWorlds Personalization Technology
Telstra, an Australian telecommunications and information services company, has selected and deployed Amdocs ChangingWorlds personalization technology to support its BigPond Mobile portal.
11/18/2009 5:29:53 PM
PAETEC Sets Date, Location of 2010 PINNACLE Users Conference
Days after making a new data and equipment bundle offering available, a Fairport, N.Y.-based company that provides data, voice and Internet solutions to business-class customers today announced details of a popular event that centers around its integrated software applications.
11/18/2009 5:22:51 PM
Bluewolf Announces New Customer Life Cycle Process Consulting Service
Consulting firm Bluewolf announced at the Dreamforce '09 Conference a new customer and channel lifecycle service that leverages cloud-based solutions such as Salesforce.com.
11/18/2009 5:22:21 PM
Sales Opportunities for Quality Monitoring
Quality monitoring (QM) helps to measure and improve agent performance and analyze business processes. Instead of just using the voice recorder as a distress purchase for compliance and protection from liability, it can be integrated with these value-added applications to create a compelling ROI proposition.
11/18/2009 5:14:27 PM
IPWireless Wins $15.5 million in Funding
IPWireless, a provider of 3GPP technology for new applications and markets, reportedly has secured $15.5 million in Series A funding. Spark Capital of Boston led the transaction.
11/18/2009 5:11:53 PM
Zultys Adds Video Webcasting to MXmeeting
Zultys has enhanced its MXmeeting conferencing solution with video capabilities and features that heighten the experience of users and make the tool more useful.
11/18/2009 5:06:15 PM
SOS Online Backup Unveils New iPhone Application
iPhone users now have one more reason to store their content in their iPhones, as SOS Online Backup, a provider of online backup technology, has launched SOS for iPhone.
11/18/2009 4:58:32 PM
BT Group and Polycom Enter into Agreement to Accelerate Growth of Unified Conferencing
BT Group, a provider of communications solutions and services, and Polycom, Inc., a major player in telepresence, video and voice communication solutions, reportedly have entered into a new three-year agreement designed to accelerate the growth of unified conferencing solutions within enterprises and public sector organizations around the world.
11/18/2009 4:44:15 PM
D-Link to Favor Companies that Support Green Practices, Announce Green Logistics Policy
In keeping with its continuing commitment to energy conservation, D-Link, designer, developer and manufacturer of networking, broadband, digital electronics, voice, data and video communications solutions, has issued a Green logistics policy for vendor compliance.
11/18/2009 4:43:43 PM
Salesforce.com Users Select WebEx Integration Widget as 'Dream Widget'
Berwyn, Pa.-based based cloud integration specialist Boomi is reportedly offering a Salesforce CRM to WebEx integration widget free of charge to the attendees of Dreamforce '09, salesforce.com's user and developer conference.
11/18/2009 4:36:30 PM
Using Transformation as a Competitive Advantage
With the telecom market in a state of flux, operators are facing an array of challenges from both new and traditional providers seeking to gain competitive advantage. A fully managed transformation center can help network operators effectively compete and differentiate in today's service-driven environment.
11/18/2009 4:34:24 PM
Web.com Introduces Customer Calls Center Services for SMBs
Web.com – a Jacksonville, Fla.-based provider of online marketing solutions for SMBs -- has reportedly launched full-scale customer call center services.
11/18/2009 4:19:36 PM
EMRISE Receives $1.6 Million Production Order for IFE System
EMRISE Corporation, a national manufacturer of defense and aerospace electronic devices and communications equipment, reportedly has received a multi-year, $1.6 million production order for power supplies to be used in an in-flight entertainment system.
11/18/2009 4:06:11 PM
askAFS Leverages Home Based Agent Model Using Contactual's Virtual Call Center Solution
One of the biggest advantages of today's software-as-a-service-based call center solutions is their ability to facilitate the virtual call center, which basically means the call center software environment can be accessed securely using any computer with a high speed connection.
11/18/2009 3:53:54 PM
Avaya Honored with PilotHouse Award for Unified Communications 2009
Basking Ridge, N.J.-based Avaya has reportedly received the PilotHouse Award for Unified Communications 2009 from Nemertes Research. The company was named the top overall provider of UC in a customer survey conducted by Nemertes Research on 1,400 customers.
11/18/2009 3:52:30 PM
Broadband Stimulus Q&A: The Hidden Toll on Telecom Providers
As federal officials are just a few short weeks away from announcing the recipients of the first round of funding under the federal broadband stimulus program, some service providers are already gearing up for those projects. While the $7.2 billion in stimulus funding will initiate projects to bring broadband access to underserved areas across the nation, there's one catch. The demand on field service will overwhelming. As different areas require different installations and solutions, technicians will need to move faster, or risk losing potential customers.
11/18/2009 3:50:05 PM
Speech Analytics Growing in the Contact Center: Report
According to the 2009 - 2010 Speech Analytics Market Report, the speech analytics market grew from 25 commercial implementations in 2004 to 1,764 by the end of 2008. This growth represents a five-year compounded annual growth rate of 190 percent.
11/18/2009 3:36:16 PM
Beacon Enterprise Signs IT Management Agreement with Hitachi Cable Indiana
Beacon Enterprise Solutions Group, Inc., an emerging player in the design, implementation and management of high-performance Information Transport Systems infrastructure solutions, has signed a technology management agreement with Hitachi Cable Indiana.
11/18/2009 3:32:04 PM
Progress Solar Now Exclusive Provider of Solar Street Lights
Progress Solar Solutions, LLC, a solar provider specializing in cost-effective, environmentally friendly solar street, parking and area lighting, will now be the sole provider of a solar product that offers long-life induction lighting durable for any environment.
11/18/2009 3:26:31 PM
Molex Acquires China-Based Tean Telecom
Molex Inc., a global electronic components company, reportedly has completed the acquisition of China-based Zhenjiang Tean Telecom & Appliance Co., Ltd., located in the Jiangsu Province.
11/18/2009 3:22:15 PM
Global Capacity Scores Network Optimization Contract in Europe
Global Capacity, Inc., a telecommunications information and logistics company, has announced that it has been awarded a contract to optimize the network of a major global carrier in three European markets.
11/18/2009 3:14:11 PM
Spirent Intros New Fibre Channel Test Module for Data Center Performance
Spirent Communications plc, a provider of enterprise network testing, has introduced the Spirent HyperMetrics 2/4/8Gb Fibre Channel test module as a response to the performance demands of dynamic, terabit-capacity data centers.
11/18/2009 3:02:24 PM
Digital Angel's Destron Fearing Unit Selected as Manufacturer of Visual and Electronic Tags for the AngusSource Program
Digital Angel, a provider of animal identification and emergency identification solutions, announced that its Destron Fearing unit has been selected by the American Angus Association as the manufacturer of visual and electronic identification tags for its AngusSource program.
11/18/2009 2:56:47 PM
Salesforce Introduces Enterprise Collaboration/Social Networking Application
The application includes profiles, feeds and groups through which individuals can become deeply connected, and developers can use the platform to build social enterprise applications, according to Salesforce.
11/18/2009 2:54:29 PM
Verizon Business Offers Energy Companies Vertically-Focused Security Services
New professional IT security consulting services from Verizon Business aim to help electric utility and power companies meet reliability standards as well as cyber security challenges of adopting smart grid digital technology.
11/18/2009 2:53:17 PM
One-Year-Old Siemens Enterprise Highlights a Year of Successes
In the fourth quarter the group saw a 12 percent sales increase. That included a 12 percent increase in network infrastructure and security through its Enterasys business, and an 8 percent increase in large enterprise. The SEN Group has seen a 28 percent year-over-year increase in OpenScape Voice licenses and a 10 percent increase in global managed services revenues.
11/18/2009 2:52:00 PM
TIA Aims to Drive Standardization around Smart Devices
The device communications engineering committee, also known as TR-50, aims to produce in short order a protocol for communicating with smart devices used in industries such as manufacturing, medical, building automation/home automation, transportation, entertainment, semiconductor, communication, and energy distribution.
11/18/2009 2:50:15 PM
Fujitsu Releases Fast-Response DC/DC Converter IC
Fujitsu Microelectronics Limited , provider of IT-based business solutions, announced a new two-channel DC/DC converter IC with fast-transient response for use in digital consumer products, such as LCD TVs and digital video recorders.
11/18/2009 2:48:17 PM
IBM Expands Global Intelligent Utility Network Coalition
IBM has announced that two new utilities providers -- CPFL Energia from Brazil and Liander from the Netherlands -- have joined the Global IUN Coalition to further the adoption of smarter energy grids around the world.
11/18/2009 2:40:26 PM
Xceedium Extends Access Control and Audit Capabilities to Mainframe and Virtualized Environments
Xceedium, Inc., the provider of access control and audit services, has announced the launch of Xceedium GateKeeper Version 5. Delivering the next generation of access, the Xceedium GateKeeper appliance proactively enforces policies to protect critical infrastructure and information assets.
11/18/2009 2:33:31 PM
Mobile Touchscreen Phone Keyboards Popular Among Buyers: Report
While the majority of Apple respondents are interested in a touchscreen keyboard on their next device, more than half of them would be interested in a touchscreen and a physical QWERTY keyboard, as shown in a survey of nearly 2,500 wireless users.
11/18/2009 2:19:58 PM
Honeywell Awarded $11.4 Million Grant from U.S. Department of Energy
Honeywell has been awarded an $11.4 million grant from the U.S. Department of Energy as part of the largest single energy-grid modernization investment in U.S. history.
11/18/2009 2:18:03 PM
U.K. Hospital Leveraging Aruba's Wireless Service Receives e-Health Insider Award
Aruba Networks, a provider of 802.11n wireless LANs and secure mobility products, reportedly announced that U.K.-based Southampton University Hospitals NHS Trust -- or SUHT -- has received e-Health Insider magazine's Best Use of Wireless in Healthcare award.
11/18/2009 2:10:40 PM
Sterling Commerce Seeing Greater Interest in Cross-Channel Optimization from Retailers
Sterling Commerce, an AT&T Inc. company, has announced it is seeing increased interest from major retailers for services that allow for cross-channel optimization – despite current global economic challenges.
11/18/2009 2:01:40 PM
DNS Survey Reveals Internet Security Vulnerabilities
Infoblox and The Measurement Factory recently made public the results of its fifth annual study of domain name surveys on the Internet.
11/18/2009 1:49:51 PM
Enterprise VoIP Provider to Announce Platform Updates
To find out more about what VoIPstreet has in the works, I took some time to ask Jason Tapolci, chief operating officer at ABG Capital some questions on the subject.
11/18/2009 1:43:31 PM
Deltacom Expands Partnership with DMS Florida for Workforce Innovation
Deltacom, a provider of communications services to customers in the southeastern United States, has reportedly expanded its partnership with the State of Florida's Department of Management Services to provide a network-based interactive voice response (IVR) solution.
11/18/2009 1:40:38 PM
Contactual's Contact Center Software Now Available on the AppExchange
Contactual's OnDemand Contact Center is now available on the Salesforce.com AppExchange. The company made the announcement today at Dreamforce 2009, Salesforce.com's user and developer conference.
11/18/2009 1:38:04 PM
Aprimo and CoreMatrix Enter into Alliance
Aprimo Inc., a global provider of on-demand marketing software solutions, and CoreMatrix, a major player in Software as a Service (SaaS) consulting and cloud computing services, reportedly have entered into an alliance.
11/18/2009 1:33:14 PM
Broadcore Expands Its Hosted UC Capabilities
Broadcore, a provider of hosted unified communications service for businesses, has expanded its hosted UC capabilities.
11/18/2009 1:21:58 PM
VoipSwitch Platform Recognized for Outstanding Innovation
To honor the VoipSwitch platform's contributions for advancing technology in unified communications, the company was presented a 2009 Unified Communications Excellence Award.
11/18/2009 1:18:51 PM
Sybase 365 and MoPay Partner to Bring Mobile Commerce Services to the Underserved South African Communities
Sybase 365, a provider of mobile information services for mobile operators, financial institutions and enterprises, has announced its new partnership with MoPay International, a supplier of mobile payment and related technologies.
11/18/2009 1:15:44 PM
Global Sports Broadcast Network Selects Glowpoint's Managed Service
A major global sports broadcast network reportedly has selected Glowpoint's managed service for a new program scheduled to air on the network and its web site.
11/18/2009 1:06:42 PM
Ensuring Corporate Compliance with Enterprise Fax Over IP
In a recent interview with Geoff Anderson, senior product manager at Open Text, he explained how enterprise fax over IP helps companies remain in compliance of the standards that govern their business.
11/18/2009 12:51:49 PM
Not Your Granny's Fax Machine: Dialogic Outlines Advantages of Fax-over-IP
Today's fax-over-IP systems have come a long way since the introduction of the T.37 protocol, where documents were simply scanned as images and attached to e-mail. Products such as the Dialogic Brooktrout system leverage VoIP networks to better manage fax applications and save lot of money. Plus, new FoIP-based systems are much greener than old analog fax-based systems; employees decide what they want to print.
11/18/2009 12:48:29 PM
Video Conferencing Industry is Strong: Polycom
Officials from a Pleasanton, Calif.-based provider of telepresence, video and voice communication solutions, said today the video conferencing industry is robust and painted a bright outlook for the near future. Those were the topline comments from Polycom, Inc. officials during an analyst and investor event today at the firm's executive briefing centers in New York and Santa Clara, Calif. Chairman and CEO Robert Hagerty, Michael Kourey, Polycom's chief financial officer and Andrew Miller, the company's executive vice president, global field operations, met with other members of Polycom's management to discuss the firm's operations.
11/18/2009 12:42:07 PM
Mindspeed Debuts Three New Re-Timers with Integrated CDR Circuits
The new devices are for handling backplane signal-conditioning functions and address the so far underserved 4.25 Gbps through 5.5 Gbps transmission range, in support of the PCI Express PCIe Gen 2 and InfiniBand double data rate DDR protocols.
11/18/2009 12:39:13 PM
Intermedia Launches Exchange Hosting Industry's First 100 Percent Data Protection Guarantee
Microsoft Exchange hosting solutions provider Intermedia has announced the introduction of Exchange 2010 hosting services with 100 percent data security assurance.
11/18/2009 12:33:23 PM
NewCom International Deploys iDirect DVB-S2 Satellite Platform for Rural Colombia Initiative
The satellite service rollout is funded by the COMPARTEL program through Colombia's Ministry of Communications and is meant to provide high-speed Internet access to hospitals, schools, police departments, fire departments, city government offices and cyber cafes in the region.
11/18/2009 12:27:52 PM
Vodafone Turkey Awarded for PerSay Voice Biometrics Solution
Vodafone Turkey has integrated PerSay VocalPassword with Avaya Voice Portal Platform to enable secure self-service applications such as GSM Personal Unlocking Key reset and access to Vodafone Call Centers.
11/18/2009 12:24:37 PM
Why Predictive Dialing Is Essential for Small Businesses
It's obvious to see why a predictive dialer, like OPC Marketing's SpitFire Predictive Dialer, is helps large companies and enterprises escalate their businesses to the next level. With the ability to run multiple calling campaigns simultaneously, larger enterprises can benefit by using a system such as OPC's to reach a larger customer base in a shorter amount of time.
11/18/2009 12:14:34 PM
Diodes Unveils New Power Switches
Similar to other devices in the AP21XX family of power switches, both the new devices provide complete protection for any application when subject to heavy capacitive loads. Additionally, both the devices also offer reverse current blocking, over-current, over-temperature and short-circuit protection, as well as controlled rise time and under-voltage lockout functionality.
11/18/2009 12:07:26 PM
Jungle Disk Unveils New Backup Solution for Servers
Built purely on the core storage technology of the Jungle Disk product line, the new Jungle Disk Server Edition offers simple, secure server backups with advanced compression and de-duplication, in order to speed backups and minimize space.
11/18/2009 12:01:18 PM
F5 Partners with Quova, Improves IP Geolocation Capability
F5 Networks, Inc., a provider of application delivery networking, or ADN, reportedly has signed an OEM agreement as well as partnership agreement with California-based IP geolocation data and services provider Quova, Inc., in order to enhance its Internet protocol, or IP, geolocation capability.
11/18/2009 11:57:49 AM
Ulysses Learning Leads Session at the 2009 Annual Chicagoland Learning Leaders Conference
Ulysses Learning, a global learning and performance improvement company, maintained its role of being an industry thought leader by moderating a highly successful panel session at the Executive Learning Exchange's 2009 Annual Chicago Learning Leaders Conference on October 30, 2009.
11/18/2009 11:56:26 AM
Top 10 Mobile Apps in 2012
That would be a modification of the prevailing wisdom that there is no killer app for mobile or broadband, and that no single killer app ever will be created. But Sandy Shen, Gartner research director, thinks it is possible that niche killer apps are a definite likelihood.
11/18/2009 11:50:42 AM
Quality vs. Quantity: What's the Way to Go When Buying Contact Center Headsets?
What's better, buying a huge box of inexpensive contact center headsets at a bulk price and simply replacing them as they break, or buying a smaller quantity of high quality headsets that are built to last and hoping that they really do?
11/18/2009 11:47:29 AM
Google Branded Phone in Early 2010?
TechCrunch says the phone will be produced by a major phone manufacturer but will only have Google branding, as Microsoft did when introducing the Zune.
11/18/2009 11:45:30 AM
Keynote to Monitor Retailers During 2009 Online Holiday Shopping Season
The online retail transaction performance indices from Keynote are an early indicator for how well sites might be able to stand up to crowds that typically swamp sites during the holidays.
11/18/2009 11:40:29 AM
Handmark, Noel Group Partner to Launch MyAssist
The MyAssist mobile application allows users to quickly and easily call or email their requests at any time, from anywhere in the world. It is immediately available for BlackBerry smartphone customers to download. For iPhone users, the application will soon be available in the Apple App Store.
11/18/2009 11:31:07 AM
Finding Cost Savings with Affordable Conference Call Services
During a time when companies are more mindful about their budgets, organizations are increasingly adopting conference call services. Businesses are leveraging the technology to stay productive and conduct in-person meetings without the hassle or cost burden associated with traveling. During a weak economy, businesses are keeping a watchful eye on their budgets. To help with the goal, several conferencing service providers, including Eagle Conferencing, have reduced their costs. Company officials said they cut prices to respond to customer requests.
11/18/2009 11:28:54 AM
JiWire Report Reveals WiFi Usage Trends
The Mobile Audience Insights Report includes findings from a survey conducted of 2,644 WiFi customers in airports across the U.S. that used JiWire's WiFi Media Channel in between June and July 2009.
11/18/2009 11:24:45 AM
Language Line Services Provides Language Assistance for AT&T
In addition, Language Line Services' existing partnership which helps to provide over-the-phone interpretation services to AT&T's West Coast customer service and sales centers has been expanded to include AT&T's Southwest and Midwest customer service and sales departments.
11/18/2009 11:19:38 AM
Hosted PBX Provider's CRM Platform Integrates with Voice System
Within the last few weeks, hosted PBX provider, Thinking Phone's coherent customer communications, or C3 platform, has been showcased for its dynamic messaging capabilities that provide various communication platforms for users. Additionally, the system combines unified communications with integrated customer management applications that lend itself to all areas of the telecom market.
11/18/2009 11:14:54 AM
ZigBee Alliance, ATA to Popularize Telemedicine Technologies
The ZigBee Alliance and the American Telemedicine Association ATA have signed a new liaison agreement with an aim to educate both healthcare professionals and consumers on the benefits of telecommunications technologies.
11/18/2009 11:10:46 AM
Avago Announces Energy Efficient Digital Optocoupler
The company claims that their compact low power ACPL-M50L single channel optocoupler operates on approximately 80 percent less drive current than standard 1MBd digital optocouplers available in the market today.
11/18/2009 10:58:30 AM
Internap Enhances Content Delivery Network with High-Quality Video Streaming Features
Officials with Internap say that the new CDN solution delivers an intelligent video streaming solution that simplifies and automates content creation, management and reporting with the highest quality end user experience.
11/18/2009 10:53:23 AM
Public Internet Vulnerable to Significant Risk: Survey
Infoblox and The Measurement Factory recently announced the results of the fifth edition of the annual survey of domain names on the public Internet. The results reveal that use of Microsoft DNS Servers for external DNS is almost negligible.
11/18/2009 10:40:41 AM
New iPhone Application Delivers Turn-By-Turn Navigation on iPod Touch
According to officials with DataArt, what sets apart the personal navigation application from Navmii is that it incorporates useful features such as GPS navigation with smart routing, interactive maps and voice based directions to the iPod Touch device - features not offered by any contemporary personal navigation device.
11/18/2009 10:32:08 AM
Entertainment Subscriptions Unaffected By Economic Recession: Report
The study, part of the latest update made to the Entertainment Trends in America further reveals that mobile data plans and other forms of new age subscription services have in fact extended their consumer bases, contrary to expectations.
11/18/2009 10:26:00 AM
SuiteMed Health Information Technology Service Improves Health Quality
Healthcare providers in search of a high-tech solution that can improve the quality of patient care and minimize mountain of paperwork doctors face have a new ally in the world of electronic medical records – the SuiteMed Electronic Health Record System. While the concept of electronic medical records isn't new, SuiteMed's system is offering new features designed to boost the operating the efficiency of medical offices and enhance patient care quality by improving documentation.
11/18/2009 10:13:24 AM
Microsoft Selects VeriSign to Protect Windows Azure Platform
But the flexibility and easy accessibility of cloud platforms such as Windows Azure from anywhere on the Internet, it is necessary to reliably secure the cloud so that the enterprises can always meet the unique challenges of cloud computing by scaling on demand.
11/18/2009 10:01:58 AM
Starent Introduces New Cost-Effective PCC Solution
Also, the newly released TCO analysis by Network Strategy Partners reveals that Starent's integrated architecture for key functions in the PCC solution has 35-40 percent savings in operational expenses over a five year study of competitive PCC offerings.
11/18/2009 9:56:12 AM
Vyatta, OpenVPN Deliver VPN Solution to Remote Workers
IT administrators can leverage the product integration to manage security associations via the OpenVPN Access Server interface in the datacenter. Once the new technology is integrated with Vyatta, Vyatta nodes are able to quickly retrieve OpenVPN configuration parameters from a centralized OpenVPN-AS node over the network.
11/18/2009 9:52:33 AM
New NFC Mobile Application Development Platform Announced
The new NFC mobile application development platform is known as 'Celsius for Wave-Me', and it integrates INSIDE Contactless' Wave-Me Service engine, which is a key component of the Wave-Me NFC services platform, with the Celsius mobile application production framework offered by Mobile Distillery.
11/18/2009 9:46:50 AM
Persystent Helps MDRC Reduce IT Support Calls
The organization was concerned with the time and expense required to have PCs shipped, repaired and shipped again across the country and was looking for a method to control damage caused by rampant PC end user downloads occurring throughout the organization.
11/18/2009 9:42:59 AM
Uyemura Taps BrightCom Telepresence to Bolster Competitive Edge
A supplier of chemical finishing technology solutions that specializes in PCB is using telepresence and video conferencing technology from a Huntington Beach, Calif.-based company to connect its geographically dispersed sales and technical team members. Uyemura International Corp. selected BrightCom's telepresence and video conferencing infrastructure for its Uyemura USA division. With the technology, Uyemura USA plans to link its technical and sales teams that are spread across the nation to its Ontario, Calif.-based headquarters and its Technical Center in Southington, Conn. In addition, Uyemura wants to offer its customers a channel to speak with the company's sales and technical teams for project management.
11/18/2009 9:39:05 AM
Comtech Delivers High-Power Amplifiers
Comtech PST supplies broadband, high-power, high performance RF microwave amplifiers for use in a broad spectrum of applications including defense, medical, satellite communications systems and instrumentation.
11/18/2009 9:36:00 AM
Brocade Intros NetIron CER 2000 Series Router
The NetIron CER 2000 is equipped with hardware-based routing capacity in a compact 1U form factor, including 24 or 48 Gigabit Ethernet or 'GbE' ports with two 10 GbE uplinks.
11/18/2009 9:28:46 AM
Equinox Software Helps MTPCS Manage Usage Record Data
MTPCS' GSM network allows for nationwide coverage, and together with its affiliates is providing nationwide wireless Cellular One voice and data services to customers in Montana,Wyoming,Oklahoma and Texas.
11/18/2009 9:21:54 AM
China Wi-Max Communications' Fiber Ring Lit in Beijing
China Wi-Max Communications, Inc. or CHWM, a telecommunications and IP transport company, has announced its fiber ring was lit by one of its wholly-owned foreign entity companies.
11/18/2009 9:12:33 AM
SIP over Everything
Yet here we are, where all the future growth of the wireless has become dependent on the Internet. The real questions to be asked are not how wireless will be deployed, but how it will take advantage of the Internet to provide seamless ubiquity.
11/18/2009 9:07:31 AM
Zultys Announces Launch of ONE SIP Bundles
At present, SIP is the choice of all customers who want high availability, increased productivity and reduced costs.
11/18/2009 8:44:57 AM
Study Indicates Mobile Broadband Consumers Interested in Alternative Rate Plans
In addition, the study revealed that among the respondents, 62 percent didn't know what their usage cap was and 76 percent didn't know how much bandwidth they actually used.
11/18/2009 8:39:09 AM
General Dynamics Introduces STARS Solutions Suite for Healthcare Industry
A General Dynamics Information Technology company, ViPS, has reportedly introduced a new STARS Solutions suite for health payers and organizations liable for healthcare coverage in a bid to stop healthcare fraud, waste and abuse.
11/18/2009 8:33:47 AM
Cavium Networks Launches FIPS 140-2 Level 3 Certified Hardware Security Modules
The HSM device comes in a tamper-resistant enclosure that can be attached directly to the appliance, server or general purpose computer. It provides both logical and physical protection of secure keys from non-authorized use and potential adversaries and can be used for managing digital keys, accelerating digital signings/second and for providing strong authentication to access critical keys for server applications.
11/18/2009 8:26:55 AM
Brekeke Attains VoIP Field Verified Program Status from Polycom
The new status will allow carriers and service providers using the Brekeke hosted telephony platform to take advantage of Polycom voice products currently available in the market.
11/18/2009 8:23:07 AM
HealthFusion Unveils New BlackBerry, iPhone App
The use of technology in physician practices can go a long way in addressing the challenges of today's healthcare, said Dr. Sol Lizerbram, chairman of HealthFusion.
11/18/2009 8:20:51 AM
Boingo Wireless Expands Service in Australasia Region with Tomizone
This agreement enables Boingo subscribers' access to 4,000 Tomizone locations immediately – with the remaining 12,000 Tomizone hotspots to be made accessible in the near future.
11/18/2009 8:17:02 AM
BonitaSoft Inks OEM Partnership With eXo Platform
The agreement will enable BonitaSoft's business process management solution to be integrated with eXo DMS's document management module. Through this enhanced partnership, eXo Platform and BonitaSoft will now offer their customers dedicated support and services for this integrated solution.
11/18/2009 8:13:37 AM
IBM Announces New Cloud Computing Insights and Analytics
Blue Insight, IBM's cloud environment, provides access to a variety of client and market data regardless of where an employee is placed in his office. It gathers information from nearly 100 different information warehouses and data stores, providing analytics on more than a petabytes of data.
11/18/2009 8:11:28 AM
TelcoBridges Announces Two New Computer Telephony Platforms
The new models offers significant increases in speed, processing power and storage capabilities, according to company officials. This enables solutions developers to incorporate a wider array of value added service options into their telephony solutions.
11/18/2009 8:08:10 AM
AT&T Intros Synaptic Compute as a Service
According to company officials, AT&T's Synaptic Compute as a Service uses technology from VMware and Sun Microsystems and provides companies with a self-service approach for using IT solutions that are delivered by the company over its network cloud.
11/18/2009 8:00:05 AM
GLOBALINX Adds BroadWorks VoIP to Network Architecture
The BroadWorks platform will enable GLOBALINX to unveil new multimedia services including video messaging, as well as add enhancements to its video calling capabilities for subscribers.
11/18/2009 7:46:29 AM
Tandberg Intros Provisioning Solution
With the rising demand for personal video conferencing in the enterprise these days, IT departments are wary of the impact of deploying and supporting so many end-user devices. The ability to centrally provision – and re-provision – on a large scale is a key concern for organizations looking to reduce the cost of both the initial setup and of ongoing moves. This becomes even more important for organizations with large numbers of remote workers, where end-user install can avoid the cost of a truck roll.
11/18/2009 7:39:39 AM
Ankeena Networks Launches Media Flow Director 2.0
Also, MFD 2.0 redefines the new media delivery infrastructure with a small-footprint, software appliance that enhances and streamlines the existing network infrastructure.
11/18/2009 7:33:46 AM
Toshiba Intros Unified Messaging Solution for SMBs
Toshiba has introduced a new entry level unified messaging system geared for SMBs that allows companies to get their feet wet with unified communications at a more affordable price.
11/17/2009 6:05:22 PM
Service Providers Filiago and StarDSL Score 'Excellent' Marks on Consumer Group's Test for Satellite and Mobile Broadband Internet Service
In its November edition, Germany's independent consumer organization group the Stiftung Warentest performed a number of tests on satellite and mobile Internet access and gave Filiago and Star DSL, service providers and distribution partners of the satellite-based broadband service ASTRA2Connect, with high marks.
11/17/2009 5:58:36 PM
Aria Systems Integrates with NetSuite
Aria Systems has reportedly integrated its on-demand billing and subscription management solution with NetSuite's core billing engine by way of NetSuite's SuiteCloud developer platform.
11/17/2009 5:23:16 PM
Salesforce.com Releases Q3 Results, Product News to Come at Dreamforce
On the cusp of all its other recent headlines, and just in time for the company's Dreamforce Global Gathering Event 2009, customer relationship management, or CRM, software provider, Salesforce.com released its third quarter fiscal year 2010 earnings.
11/17/2009 5:19:08 PM
M&A Heats Up in Q4
It was a good day for tech stocks today, and it's shaping up to be a pretty decent quarter for M&A in this sector as well.
11/17/2009 5:18:37 PM
snom Brings IP Phones to Interop Show in New York City
IP phone manufacturer snom Technology AG will showcase a handful of its most popular products at this week's Interop trade show, held Nov. 18-19 in New York City.
11/17/2009 4:51:50 PM
SmartTurn Integrated with NetSuite
SmartTurn has reportedly integrated its cloud-based warehouse management system with NetSuite by way of NetSuite's SuiteCloud development platform.
11/17/2009 4:38:44 PM
Campus Veolia Optimizes Bandwidth Consumption with Blue Coat Appliances and Software
Blue Coat Systems, a dealer in application delivery networking, has said that its ProxySG appliances and ProxyClient software helped Campus Veolia, the training center established by Veolia Environment reduce its bandwidth usage by 40 percent.
11/17/2009 4:35:01 PM
Internap Enhances CDN
Internap, an Internet solutions company, has upgraded its Content Delivery Network with new enhancements such as new ease-of-use functions and automation of key CDN capabilities for high quality video streaming.
11/17/2009 4:30:37 PM
Cox, NBC Universal Test Ads in On-demand Programming
Cox Media and NBC Universal are working with a large advertiser on the trial, which involves putting ads into NBC's The Office and USA Network's Monk shows, both of which are available via Cox MyPrimetime on-demand service.
11/17/2009 4:26:12 PM
Digium Partner EUS Networks Deploys Asterisk IP Telephony Solutions for Asset Management Company
Digium Inc., known as the Asterisk Company, has announced that telephony integration partner EUS Networks has completed and deployed an Asterisk-powered IP telephony solution for trading room floors for a hedge fund client in the asset management space.
11/17/2009 4:24:31 PM
Voicemail Made Easier with Business VoIP
Today's working world moves faster than ever. And in a face-paced business environment, few people want to deal with the pains and hassles of dialing their voicemail boxes, punching in a pin number, and finally sifting through unimportant messages just to get to that one voicemail from a colleague or client.
11/17/2009 4:21:43 PM
Cisco's Increased Offer for Tandberg No Surprise: Analyst
Cisco Systems' recent offer to increase its bid for video conferencing gear maker TANDBERG comes as no surprise to industry analysts, who said The world's largest maker of computer networking gear this week increased its bid to acquire TANDBERG by $400 million to $3.4 million. That proposed hike represents a 10 percent increase over Cisco's initial offer.
11/17/2009 4:21:24 PM
Corizon Study Measures Customer Preferences in Contact Centers
It is important to constantly measure customer satisfaction with particular communication channels to determine whether or not those channels will continue to be effective. As a result, companies like Corizon investigate which communication channels British customers prefer and those that contact centers offer.
11/17/2009 4:13:40 PM
Mu's Testing Suite Helps LTE and IMS Vendors Compress Testing Time, Accelerate Deployment
When it comes to testing next-generation IP services, getting things done quickly is essential to staying competitive – and saving money. But for LTE and IMS vendors who want to compress their testing time and accelerate time to deployment, there really are only a few options.
11/17/2009 4:10:49 PM
Surge in Non-Voice Communications, Driven by Smartphones: Study
Mobile Market View, a study of adult U.S. mobile phone users conducted by BIA/Kelsey with research partner ConStat reveals what many observers have been urging firms and functions such as contact centers to prepare for by selecting and training staff and regearing their solutions. That is a rapid rise in mobile device usage for non-voice communications--text messages, e-mail and Internet access--driven primarily by the proliferation of smartphones.
11/17/2009 4:01:00 PM
ICAEW Selects Unified Communications Solutions from NextiraOne
The Institute of Chartered Accountants in England and Wales, or ICAEW, recently did some serious math and discovered that they can save a lot by reducing their telephony and operating costs. So, the ICAEW selected the new Unified Communications platform from NextiraOne to serve this purpose.
11/17/2009 3:56:01 PM
Bypass High Carrier Minimums with Wholesale VoIP
For carriers, it makes more sense to go through a wholesale channel as opposed to building out their own networks because of the expenses and because it is less time consuming.
11/17/2009 3:56:00 PM
U.S. Coast Guard Deploys KVH TracPhone V7 Satellite Communications on Two Cutter Classes
KVH Industries officials said that the company's integrated antenna and service solution is now offering increased bandwidth, reduced operating costs, and seamless coverage in key operational areas for the Coast Guard vessels.
11/17/2009 3:53:22 PM
Brocade Intros NetIron CER 2000 Series MPLS Router
The NetIron CER 2000 is designed to enable service providers to more broadly, rapidly and cost-effectively deploy high-margin business virtual private network and IP voice, video and data services while also helping to reduce their cost per megabit.
11/17/2009 3:51:22 PM
Time Warner Set to Spin-Off AOL on Dec. 9
Time Warner Inc. and AOL Inc. have announced an official spin-off of AOL from Time Warner, including timing and details. As per the Time Warner board of directors, the final distribution ratio and pro rata dividend of the shares of AOL common stock owned by Time Warner has been approved. This move will result in the complete legal and structural separation of the two companies.
11/17/2009 3:47:24 PM
Create Social Media Guidelines to Reach Your Customer
When you send your prospects or clients an email, a mailer, or a newsletter, or when you place a TV, radio, or print ad, you're informing your readers about something. Those are information age tools that still have a purpose. However, social media is about the communication age.
11/17/2009 3:44:42 PM
Five9 and Bluewolf Partner to Ramp Up Cloud Integration Services for Call Centers
Call center software provider, Five9 Inc. has partnered with Bluewolf, a leader in agile consulting, in efforts to enable customers to realize improved marketing, sales and customer care processes based on its call center systems in the cloud.
11/17/2009 3:43:15 PM
exactEarth Selects KSAT to Provide Satellite Ground Station Services
exactEarth Ltd., a data services subsidiary of COM DEV International Ltd., has entered into a long-term agreement with Norway's Kongsberg Satellite Services AS, a commercial satellite services company.
11/17/2009 3:37:41 PM
Openet Launches eWallet Solution to Help Operators Improve Billing
Openet, a provider of transactional intelligence solutions, has reportedly announced the imminent launch its eWallet solution, which helps multichannel operators provide customers with the ability to buy content, services and goods across multiple devices.
11/17/2009 3:27:04 PM
groSolar Deploys eMOBUS Electronic Mobility Management Platform
groSolar chose eMOBUS' Electronic Mobility Management platform to ensure continuous account maintenance, say company officials. With this solution, groSolar, which continuously expands their solar empire, can ensure that their cellular infrastructure scales with the business.
11/17/2009 3:21:21 PM
SIP Print and Interlink Ink Distribution Partnership Agreement
And now, with SIP Print's new distribution partnership with Interlink Communications Systems, or ICS, an internetworking focused specialty distribution company, the company's SIP and VoIP-based call recording systems will now be offered to ICS' reseller community.
11/17/2009 3:20:09 PM
Zultys Launches Voice Solutions through Internet Telephony Service Providers
Zultys Inc., a manufacturer of secure and Enterprise class IP-PBX phoneequipment for the mid and enterprise-size markets, has announced the launch of its Zultys ONE SIP bundles. These bundles provide customer a full UnifiedCommunications suite of applications running over SIP trunks.
11/17/2009 3:16:35 PM
Aradial Intros New Version of Aradial Policy and Billing Controller
The v. 5.1 product is described as an all-in-one product for online AAA, prepaid billing, payment, balance management and enforcement, user management, and policy control. Company officials said that the solution has been specifically designed for entry-level service providers that want to start small and scale up as their needs grow.
11/17/2009 3:13:20 PM
Voice Management Feature: The Managed Services Opportunity is Compelling
Tone Streamline VoIP QoS Management enables service providers to offer a complete convergence life cycle solution - from VoIP pre-network assessments to prepare for VoIP deployment, through comprehensive VoIP call quality and service level management.
11/17/2009 3:10:44 PM
Harris Corporation Acquires Patriot Technologies
Harris Corporation, an international communications and information technology company, reportedly has acquired Patriot Technologies, LLC, a privately held company, expanding its position as a provider of integrated, interoperable healthcare information technology solutions for the federal government market.
11/17/2009 3:07:02 PM
TeleCommunication Systems Acquires Sidereal Solutions
According to company officials, Sidereal has been a business partner of TCS' government solutions group since 2007, providing field service support for satellite communications and network engineering, technical writing and training, and other information technology services in support of TCS' Swiftlink line of deployable systems.
11/17/2009 2:53:23 PM
Virtual Receptionist Feature: Your New Office – The Airline Terminal
The other day I was sitting in an airline terminal waiting for my flight – which started out delayed 15 minutes, but quickly deteriorated into two hours. As I looked around at my fellow business travelers desperately pecking at their laptops, or looking at their smartphones in an effort to remain somewhat productive, I saw yet another good reason to have a my1voice account.
11/17/2009 2:51:21 PM
911 Enable EGW Completes ShoreTel's Technology Partner Program Certification Testing
An on-site appliance, the 911 Enable EGW is designed to simplify and automate E911 management for enterprises and small to medium businesses. The appliance helps SMBs meet state and local E911 regulations, said company officials.
11/17/2009 2:50:14 PM
Brilliant Telecommunications, Alcatel-Lucent Forge Strategic Partnership
According to Brilliant Telecommunications officials, the partnership includes the company's femtocell synchronization technologies as well as a service agreement to support the increasing deployment of these technologies across Alcatel-Lucent's business units.
11/17/2009 2:47:38 PM
ADTRAN Expands Total Access 5000 Portfolio
ADTRAN, a provider of networking and communications equipment, has said that its ADTRAN Total Access 5000 is a carrier class multi-service access and aggregation platform that bridges the gap between the existing and the next generation networks and now they have released new additions to expand this platform. The new additions are designed with the intention to offer advanced video services.
11/17/2009 2:44:12 PM
Mobile Financial Services Rising: Roamware CEO
This is part two of an interview with Bobby Srinivasan, president and CEO of Roamware. Please find part one here. Roamware, a global provider of mobile roaming solutions, is a world leader with over 60 percent of global market share in voice and data roaming solutions, according to Bobby Srinivasan, president and CEO of Roamware.
11/17/2009 2:38:26 PM
Klocwork Targets Developer Productivity
Klocwork, Inc., a provider of automated source code analysis solutions for improving developer productivity, reportedly is launching a new offering, Klocwork Insight Pro.
11/17/2009 2:32:54 PM
Webtrends Releases Analytics 9 Fall 2009 with Real-Time Intelligence
The new Webtrends Analytics 9 includes enhancements such as up-to-the-minute analytics. This capability allows users to assess data in real time and compare that with the previous 24-hour period alongside current day and 365-day comparisons.
11/17/2009 2:25:56 PM
Modumetal to Demo Nanolaminated Materials
Now, the U.S. Department of Energy has contracted Modumetal to demonstrate the applications of these nanolaminated materials for fourth generation nuclear power application.
11/17/2009 2:22:11 PM
LTech Eyes Enhanced Enterprise Cloud Security
The offering is a cloud enablement product for the Google Apps platform, through which small, mid and large-sized organizations will be able to deploy their ActiveDirectory or LDAP-based directory investment to secure the cloud-based Google Apps collaboration platform. The solution offers extnsive support for password changes, rules and synchronization so that IT administrators are able to offer end-user continuity and security.
11/17/2009 2:18:53 PM
PXI Systems Alliance Intros New PXI Multicomputing Specification
The PXI Systems Alliance, a group of 59 companies that develops open, multivendor CompactPCI systems for applications in test and measurement, industrial automation and data acquisition, has reportedly announced to release the new PXI MultiComputing or 'PXImc' specification for providing support to high performance, communication architecture for multi-controller PXI and automated test systems.
11/17/2009 2:16:24 PM
Qualcomm Leads as 4G Patent Holder: Report
Other players in the LTE field include Interdigital (18 percent), Huawei (10 percent), LG (9 percent), Nokia (9 percent) and Samsung (7 percent). When considering the whole 4G environment Samsung takes second spot with 12 percent of all patent filings, and Nokia comes third with 6 percent.
11/17/2009 2:14:03 PM
Fujitsu Kyushu Adopts Atrenta' SpyGlass-CDC for Enhancing IP Integration Efficiency
Atrenta, a provider of Early Design Closure solutions to radically improve design efficiency throughout the IC design flow, reportedly said that its SpyGlass-CDC product has been adopted by Fujitsu Kyushu Network Technologies, a provider of technologies for network and service management solutions, to enhance IP integration efficiency.
11/17/2009 2:11:34 PM
Data Robotics Intros Online Drobo Store in Europe
Already successful in United States and Canada, the online Drobo Store enables business and consumer customers to purchase the company's DroboPro, Drobo and DroboShare storage solutions.
11/17/2009 2:07:55 PM
International VoIP Service Launched by Nimbuzz
Nimbuzz, a mobile VoIP operator, reportedly has announced the launch of a new low-cost international calling service, called NimbuzzOut, which will be complementing the company's mobile application – Nimbuzz Mobile – that offers free voice over Internet protocol calls, session initiation protocol calls and social instant messaging aggregation.
11/17/2009 2:03:22 PM
Demand for Unified Communications Fuels SIP Trunking Growth: Report
The ongoing demand by enterprises using unifed communications applications will spur network operators to boost their investment in Session Initiation Protocol, or SIP trunking technologies, a new report found. The SIP Trunking: Market Strategies & Competitive Analysis report by Light Reading Insider, found that SIP trunking continues to catch attention of carriers, end users and IP PBX vendors. And while the biggest draw to SIP trunking services is cost cutting factors, its ability to deploy UC across the enterprise and provide hosted services will be future drivers, the report said.
11/17/2009 2:02:22 PM
Brilliant Telecommunications and Alcatel-Lucent Enter into Strategic Partnership
Brilliant Telecommunications, Inc., a supplier of next-generation network synchronization equipment and solutions, reportedly has entered into a strategic partnership with Alcatel-Lucent to supply an accurate, end-to-end network synchronization solution for Alcatel-Lucent's UMTS Femto BSR product.
11/17/2009 1:59:25 PM
Phoenix Suns Partners with Txtstation
The Phoenix Suns, a professional basketball team based in Phoenix, Ariz., reportedly has announced a two-year partnership with Txtstation, a mobile marketing company specializing in sports and entertainment.
11/17/2009 1:57:08 PM
American Family Mutual Insurance Co. Selects Correlsense SharePath
American Family Mutual Insurance has selected the Correlsense SharePath solution to ensure peak performance and availability of the insurance company's online insurance quoting system.
11/17/2009 1:55:52 PM
Phoenix Suns Partners with Txtstation
The Phoenix Suns, a professional basketball team, reportedly has announced a two-year partnership with Txtstation, a mobile marketing company that specializes in sports and entertainment.
11/17/2009 1:55:39 PM
Intuit's New Customer Manager Lets Small Businesses Focus on Customers
The forte and value proposition of small businesses is their ability to anticipate and respond quickly and effectively to customers' needs, with think-out-of-the-box/freed-of-red-tape flexibility.
11/17/2009 1:52:41 PM
Conferencing is Moving to the Desktop
Though high-end systems tend to grab the headlines, desktop-based conferencing will dominate the segment, with Cisco and Microsoft leading the market share rankings, says David Ferris, Ferris Research principal.
11/17/2009 1:48:50 PM
Consumers Will Buy a Variety of Mobile Broadband Plans, Study Finds
Bandwidth consumption on 3G mobile networks is growing by approximately 400 percent annually while the associated revenue from data services is only growing approximately 40 percent per year, according to Heavy Reading. That's a problem.
11/17/2009 1:46:27 PM
Bivio Networks Enables Network Research at Texas A&M Lab
Texas A&M's Real Time Distributed Systems Lab is reportedly using Bivio Networks 7500 DPI networking platform to support network defense research.
11/17/2009 1:43:12 PM
Football Personality Ron Jaworski Teams up with RCN as Celebrity Spokesman
RCN has announced that former Philadelphia Eagles quarterback and current ESPN Monday Night Football analyst Ron Jaworski has signed on to become the spokesman for RCN's Philadelphia and Lehigh Valley, Pa., markets.
11/17/2009 1:39:01 PM
Cadence Reinforces SoC Design Alliance with Toshiba
San Jose, Calif.-based electronic design innovator Cadence Design Systems, Inc. has reportedly strengthened its alliance with Toshiba Corporation for COT (customer-owned tooling) and SoC design targeting the growing mobile and consumer markets, says a recent report.
11/17/2009 1:36:54 PM
Insight on India's Telecom Market and Bandwidth Optimization Needs
As India's mobile service providers evolve from 2G to 3G networks, the nation's rapidly-growing telecom market is poised to require a significant increase in core bandwidth in order to handle voice traffic. After exploring the transition from 2G to 3G and the voice bandwidth requirements of each network, this article will present a next-generation bandwidth optimization solution which can help service providers in India and worldwide cost-effectively embrace this inevitable core network evolution.
11/17/2009 1:32:28 PM
Ballard Announces Distribution Agreement for Telecom Backup Power in India
Ballard Power Systems has said that its partners IdaTech, LLC and ACME Group have terminated the existing supply agreement between the three parties and have replaced it with a new distribution agreement between IdaTech and ACME for fuel cell solutions for wireless telecom backup power in India.
11/17/2009 1:31:50 PM
Mobile Messenger Acquires m-Qube from VeriSign
Mobile Messenger has reportedly acquired m-Qube, Inc. from its parent company, VeriSign, Inc. As per the terms of the agreement, Mobile Messenger will obtain m-Qube's direct connections to carriers in the US and Canada and its business delivering standard commercial messaging and premium mobile content to customers throughout North America.
11/17/2009 1:25:09 PM
Amtel's TIMS Product Honored for Excellence in Telecom Expense Management
Amtel has announced that Technology Marketing Corporation has honored its Telecom Information Management System as a recipient of the 2009 INTERNET TELEPHONY TEM Excellence Award presented by INTERNET TELEPHONY magazine.
11/17/2009 1:15:33 PM
Interview: Community Mobile Project as Broadband Stimulus Template
The Dixie Technology Funding Agency – through consulting attorney James L. Driessen – is no exception. The agency is seeking three separate grants for about $1.7 million, $1.2 million and $8.8 million, to support its proposed Community Mobile project.
11/17/2009 1:09:27 PM
HiBeam to Deliver Internet and Voice Services to Underserved US Markets
HiBeam Internet & Voice is moving forward in fulfilling its vision of providing high speed Internet and voice options to the underserved markets in US. HiBeam Internet & Voice is a privately owned broadband and voice provider.
11/17/2009 1:01:26 PM
CORE Mobile Multimedia Software from PacketVideo Ships in 100th NTT DOCOMO Handset
PacketVideo's CORE mobile multimedia software has now shipped in the 100th NTT DOCOMO handset. PacketVideo powers the world's leading multimedia services on millions of home and mobile devices.
11/17/2009 12:56:29 PM
Autodesk SketchBook Mobile Software Crosses One Million Download Mark
Autodesk SketchBook Mobile software from Autodesk, Inc. has crossed the one million download mark on the App Store.
11/17/2009 12:51:12 PM
Reliance Globalcom Provides Managed Ethernet VPLS Services for Richco
Reliance Globalcom is providing managed Ethernet VPLS services for Richco, a global manufacturer of plastic components.
11/17/2009 12:46:47 PM
In the United States, Smartphones Will Be Held by the Majority
Know someone who doesn't have a smartphone? Very soon, they'll be in the minority.
11/17/2009 12:46:31 PM
HyperQuality Improves Customer Service for WildBlue Communications
HyperQuality will monitor, evaluate and track customer service calls for quality for WildBlue Communications, a provider of high-speed satellite broadband services. The service provider has contracted this work to HyperQuality as part of its commitment to provide high quality services to its broadband satellite subscribers.
11/17/2009 12:42:04 PM
GenShare Establishes Headquarters and Global IT Services Delivery Center in Chile
GenShare, a joint venture between UST Global and the General Electric Company, and a provider of IT services and solutions, has reportedly selected Chile for its new global headquarters and IT services delivery center.
11/17/2009 12:36:26 PM
Email Server Feature: Adding Security to Instant Messaging
Handwritten notes seem to be a rarity these days. As businesses' need for instant communication in the form of email, instant messaging and text messaging grows, the days appear to be fading fast for personal notes. More often than not, the only scribble employees might scrawl is a message to themselves on a Post-It note. Yet, companies could be risking these benefits if the UC system they are using to run the applications is not secure, officials from Ipswitch, a developer of business-class messaging applications, said.
11/17/2009 12:34:56 PM
Tata Communications CDN Solution to Deliver APAC Press Summit
Officials at NetEvents say they're using Tata Communications' LiveBroadcast service – part of the larger CDN portfolio – to stream the Asia-Pacific or APAC Press Summit. The event, featuring analysts from firms such as IDC, Frost & Sullivan, Yankee Group and Ovum, is designed to bring together regional telecom and IT media with senior executives from the area's leading carriers and IT players, to exchange views on the challenges and opportunities in the new world of communications.
11/17/2009 12:34:37 PM
Mocana Selects JDSU's Broadband Test Solutions
Mocana has been chosen to provide embedded security and device integrity for JDSU's TestPoint family of broadband test solutions.
11/17/2009 12:31:47 PM
Force10, AFORE Deliver Cloud Networking Solution
Force10 Networks has reportedly signed a global reseller agreement with AFORE, a provider of data center virtualization extension solutions. The company will now resell the Advanced Service Edge (ASE) products of AFORE as an integral part of its portfolio.
11/17/2009 12:16:05 PM
CTIA and CEA Letter to FCC Addresses Spectrum-Shortage Concerns
Urging the FCC to act expeditiously to avoid a looming spectrum crisis, two leading industry associations representing wireless and mobile entertainment stakeholders sent a joint letter to the FCC calling for an evaluation of allocated spectrum.
11/17/2009 12:12:40 PM
NetHawk Touts the Performance of NetHawk iPro
NetHawk Corporation, a manufacturer of test tools for telecommunication networks, is touting the performance of its NetHawk iPro, a line rate capture appliance solution.
11/17/2009 12:12:34 PM
Sprint to Launch Devices Based on Qualcomm's Brew Mobile Platform
Sprint, a provider of comprehensive range of wireless and wireline communications services, has reportedly unveiled its plan to expand its offerings by launching devices running Qualcomm's Brew Mobile Platform.
11/17/2009 12:11:25 PM
CDC Buys Green Energy from Georgia Power
The Centers for Disease Control and Prevention (CDC) will purchase renewable energy for Georgia Power's centers nationwide.
11/17/2009 12:07:41 PM
Lawmakers Call Upon NTIA, RUS to 'Lower Barriers' for Small Business Broadband Grants
Following an Oct. 28 congressional hearing, a bipartisan group of 21 lawmakers on the House Small Business Committee reportedly wrote the National Telecommunications and Information Agency and Rural Utilities Service today, asking the agencies to lower barriers so small businesses can participate in the American Recovery and Reinvestment Act's broadband expansion initiatives.
11/17/2009 11:58:52 AM
Open Source Provider Appoints Larry Augustin as Full-Time CEO
SugarCRM, an open source CRM provider, has appointed Larry Augustin as the full-time Chief Executive Officer of the company. Since May 2009, Augustin has been serving the company as interim CEO, but has been part of the SugarCRM Board of Directors since 2005.
11/17/2009 11:53:10 AM
Awarepoint Deploys Real-time Awareness Solution at the University of Toledo Medical Center
Awarepoint has reportedly implemented its Real-time Awareness Solution at the University of Toledo Medical Center.
11/17/2009 11:48:45 AM
Polycom Broadens Telepresence Applications
A Pleasanton, Calif.-based provider of telepresence, video and voice communication solutions, announced it has expanded its line of telepresence offerings. Polycom, Inc. today launched Polycom Architected Telepresence Experience 300, a telepresence kit that blends technology components and software that, when combined with planning, design and implementation services from qualified AV integrator partners, create customized solutions for a range of industries and applications.
11/17/2009 11:43:33 AM
OnePhone Deutschland Selects Comarch's BSS and OSS Suite
OnePhone Deutschland reportedly has selected Comarch's BSS and OSS Suite.
11/17/2009 11:34:53 AM
PAETEC Combines IP-PBX, SIP Trunking with IP Simple Solutions Product: Interview
Officials at PAETEC Holding Corp. say that IP Simple Solutions – which combines the company's Allworx IP-PBX with PAETEC's SIP trunking – can be had wherever Dynamic IP voice service is available.
11/17/2009 11:33:50 AM
SocialGO Announces Profit-Building Social Media Service for Small Business
SocialGO, a firm that enables small-and medium-sized businesses, organizations and entrepreneurs to benefit from social media, has announced the launch of the first platform for creating social networking sites designed for the needs of small businesses and organizations.
11/17/2009 11:28:54 AM
C-COM Satellite Systems Brings iNetVu Portable Satellite Antenna to InterBEE 2009, Japan
If you're in the satellite space, you've doubt interested in emerging portable satellite antennas that can deliver high-bandwidth applications in remote areas. And if you're in Japan for the International Broadcast Equipment Exhibition – better known as InterBEE 2009 – held Nov. 18-20, you can get a closer look at the signature models created by C-COM Satellite Systems.
11/17/2009 11:28:31 AM
Zarlink Intros Compact, Low Power Optical Engine
Zarlink Semiconductor has announced sampling of the new Zarlink Optical Engine, a scalable-bandwidth multi-chip carrier for dense, compact array-fiber transceivers.
11/17/2009 11:24:28 AM
Fax Feature: Popularity of Traditional Office Environment Dips
As more and more businesses support a mobile way of life, employees are continuing to shift from working in traditional on site offices to virtual distributed office models, according to a new survey. The survey, by RingCentral, a San Mateo, Calif.-based provider of Internet phone systems for small businesses, found that 45 percent of employees spend three-quarters of their time conducting business away from the office. And for those organizations that have employees working outside the office, 80 percent of businesses want to give the impression that their workers are in the office when receiving or making business phone calls, the survey said.
11/17/2009 11:20:55 AM
WinBill Version 8.1 Offers New Telecom Expense Management Features
TeleManagement Technologies, a provider of Telecom Expense Management (TEM) solutions, recently announced the release of version 8.1 of its WinBill application.
11/17/2009 11:19:30 AM
Phybridge UniPhyer Guarantees Satisfaction
The company is so confident in their UniPhyer solution, that is also backing their certified partners with a 100 percent money back satisfaction guarantee that says if within 30 days of installation, the voice quality of the IP end-points connected to your Phybridge UniPhyer do not meet or exceed accepted industry standards, you may request a replacement product or a full refund of your purchase price.
11/17/2009 11:18:34 AM
New Hub Initiative by CDMA Development Group to Make International Roaming Simpler for Operators
The CDMA Development Group (CDG) recently announced a new initiative at the recent 3G CDMA Americas Regional Conference which will make international voice, SMS and data roaming simpler for service providers.
11/17/2009 11:12:02 AM
Hibernia Atlantic Expands its Global Financial Network
Trans-Atlantic submarine transport cable provider Hibernia Atlantic recently announced that it will be extending its Global Financial Network (GFN) to include the Equinix New York-2 (NY2) and the New York-4 (NY4) International Business Exchange (IBX) data centers in Secaucus, New Jersey.
11/17/2009 11:07:25 AM
Fully Automated Test Solution for HDMI 1.4 CTS Introduced by Tektronix
Tektronix, a supplier of test, measurement and monitoring instrumentation systems, has launched the first completely automated compliance test solution based on Direct Synthesis and targeted specifically at the nascent High-Definition Multimedia Interface (HDMI) 1.4 CTS specification. The latest launch incorporates the Tektronix AWG7000B Series Arbitrary Waveform Generator with Direct Synthesis -- and has been certified by the HDMI Standards Organization to be suitable for use with the HDMI Compliance Test Specification (CTS) 1.4.
11/17/2009 11:03:02 AM
Security Depository Center of Jordan Deploys Red Hat Enterprise Linux
Red Hat, provider of open source solutions, has announced that Jordan's Security Depositary Center (SDC), a non-profit public utility institution that oversees the registration and deposit of securities, has implemented Red Hat Enterprise Linux as the foundation to its open source strategy.
11/17/2009 10:58:53 AM
Salesforce.com Now Equipped with Ribbit's Latest Software for Salesforce CRM
Salesforce.com, a customer relationship management, or CRM, software provider, is a dominant force in the telecom industry. And, being such a leading company in the telecom, and specifically CRM industry, Salesforce.com partners and collaborates with many other software companies to expand the company's portfolio.
11/17/2009 10:57:47 AM
Rockwell Provides Sustainable Manufacturing Solutions
Rockwell Automation, a global company focused on manufacturing industrial automation and information products, is reportedly making efforts to make its customers more productive and the world more sustainable.
11/17/2009 10:48:02 AM
EMC Simplifies Enterprise Content Management
EMC, a global provider of information infrastructure solutions, has launched a family of products that enables enterprises to utilize EMC Documentum enterprise content management (ECM) functionalities directly from common desktop applications and familiar interfaces.
11/17/2009 9:39:20 AM
Support Options Allow Users to Feel Secure with VanillaSoft Products
For any company in the telecom industry, it's inevitable that any software system, whether a lead management software or a telemarketing software or any other call center software, will hit some kind of speed bump within its lifetime.
11/17/2009 9:35:36 AM
VODone's Upgraded Mobile Lottery Operation Platform 'LotteryView' Gaining Market Edge
The upgraded mobile lottery operation platform LotteryView from VODone Limited is advancing into the domestic lottery buyer market. LotteryView was also integrated into Windows Live Messenger, MSN's China user application. VODone is an Internet video broadcasting company listed in Hong Kong.
11/17/2009 9:28:38 AM
Jabra Unveils Sleek STONE Bluetooth Wireless Headset
Jabra's new STONE wireless Bluetooth headset looks like a black pebble you can toss into a lake – and it stays hidden when a consumer lets her hair down. Even if your hair is short, you don't look like a customer service rep wearing it, a Jabra rep told TMCnet.
11/17/2009 9:26:31 AM
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