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It is widely accepted in the world of content marketing that the so-called holy grail of marketing on social media is viewer engagement. Getting social media viewers to interact and be engaged with posts on social media is the key to driving more traffic and ultimately getting more business. It is well known that Instagram tends to have the highest rates of customer engagement with their posts, but a recent study by Quintly revealed an even more illuminating revelation.
5/31/2016 5:26:55 PM
A few weeks ago I posted an item that described the NOW Economy and why if your organization is not literally and figuratively not in the moment creating and sustaining competitive advantage and ultimately revenue growth and profitability could, to say it kindly, be problematic. As I noted then, we already live in a world where real-time (aka NOW) is the only time. It is what I have characterized as, The Age of Acceleration, where the only constants are change and the increased speed it is coming at us.
5/31/2016 5:03:29 PM
In this episode of the IoT Time Podcast, Ken Briodagh sits down at Pitney Bowes headquarters with Jason Dies, President, Document Messaging Technologies, and Grant Miller, ?Global VP, Operations and Product Management, both of PB.
5/31/2016 4:55:30 PM
Pong, Asteroids, Missile Command… IoT? You bet your sweet Q*bert that the IoT is the newest venture by the company that taught the world to love gaming and break controllers.
5/31/2016 4:51:38 PM
It's a fact that today, most customers tend to shy away from the telephone when it comes to seeking customer support. While it may be inevitable for certain transactions, it usually happens only when customers have exhausted attempts to solve the problem themselves, or via non-voice channels such as email, text, mobile app, social media or other digital channels. While it's nice to think that a majority of customers are taking their digital channels as seriously as they do phone calls, there is evidence that it's not true.
5/31/2016 2:58:39 PM
PNMsoft, a provider of business process management solutions, announced their new program, HotOperations, at this years' Gartner Enterprise Architecture (EA) Summit.
5/31/2016 2:56:52 PM
Each YVC-1000 unit contains a separate microphone and speaker that can be detached from the main device and utilize Bluetooth to send and receive signals to and from the central hardware. Users can place the speaker at a central location in the room for all meeting participants to hear. Likewise, users can place the microphone in the best location for receiving audio from all participants.
5/31/2016 2:41:02 PM
When it comes to the future of customer support, most people assume that it will contain a mix of technology and human support. Think of Amazon's Mayday button for the Kindle Fire that connects customers looking for answers to a live agent via video conferencing technology. It's a WebRTC (Real Time Communications) interface combined with a human agent working for a company (in this case, Amazon).
5/31/2016 2:39:08 PM
Test and measurement company Spirent Communications introduced a platform, Spirent Temeva, to address cloud and software-based networking requirements.
5/31/2016 2:19:56 PM
Deal extension using Nokia's broadband access, IP routing, and optical transport solutions to increase broadband capacity for New Zealanders.
5/31/2016 2:08:42 PM
Altair Semiconductor FourGee-3800 Chipset passes NTT DoCoMo interoperability testing for LTE service for M2M apps in industrial sectors.
5/31/2016 2:01:16 PM
Embracing Docker creates some security challenges. Containers can serve as a source of exploitable vulnerabilities and risk for the application owner and hosting firm.
5/31/2016 1:43:02 PM
Nokia's new Ultra Compact Network is a secure 4G network whose components can fit in an ordinary backpack.
5/31/2016 12:40:45 PM
Intel showcases new connected home portfolio at the Computex show in Taiwan.
5/31/2016 12:28:45 PM
Vista Equity's newfound control of Marketo should give it a clear edge in a market hungry for customer engagement solutions, and should help it drive its own platforms forward as more businesses look for an edge against Amazon and the like. A company focused on software and data businesses should have some complementary goods on hand to supplement Marketo, and this acquisition could make Vista Equity a powerhouse in the field.
5/31/2016 12:21:28 PM
Managed services provider 365squared announced earlier today that it is launching a new messenger service called 365 messenger. It is a cloud-based enterprise messaging platform that is especially appealing to businesses. The reason for this is, due to the fact that it is cloud-based, the platform requires no new hardware to be installed.
5/31/2016 12:19:44 PM
When a third party touts your brand message, it'll hit home with your key targets a lot sooner than anything you say. Sorry, but that's the cold, hard truth. Most audiences are inured to the slick promotional brand avowals they've heard in company-sponsored ads and other promotions most of their lives.
5/31/2016 12:18:34 PM
There is a surprising lack of public information regarding data security breaches in the cloud.
5/31/2016 12:11:12 PM
To say that things move fast in today's competitive marketplace would be a huge understatement-and we mean huge. Every month, new marketing channels and engagement methods are being created. Not to mention the constant change in consumers' behaviors.
5/31/2016 12:05:52 PM
The European Union's General Data Protection Regulations means all companies should be thinking about their data privacy and data protection obligations.
5/31/2016 11:37:12 AM
In the mobile world ransomware targets Android devices almost exclusively and three families with different ways of working have been identified.
5/31/2016 10:36:50 AM
A couple of years ago it was very easy to answer this question: just point to telecoms, specialized vendors and the network of their distributors. Now it gets increasingly complicated since more and more companies with different profiles start competing for the same market share.
5/31/2016 10:20:10 AM
Radware announced recently that PenTeleData chose its Attack Mitigation Service (AMS) to protect against DDoS attacks.
5/31/2016 9:16:21 AM
GENBAND CEO David Walsh to lay out The Exchange of Everything vision at Canadian Telecom Summit.
5/31/2016 8:16:12 AM
One of the more closely watched markets in terms of getting a handle on how fast and far broadband networks are extending their reach, and for operator willingness to invest in upgrading their physical infrastructures is the optical equipment market. It is as the industry analyst like to say is, a leading indicator. Thus, it is why the most recent analysis and commentary on the Optical Network Hardware Quarterly Market Tracker from the good folks at IHS is noteworthy.
5/31/2016 7:28:55 AM
The way they discuss the universality of the lover's experience, I realized, could be applied to all relationships -- in business, in school, and, especially, the customer/vendor relationship.
5/31/2016 7:23:46 AM
That news led Ryan & Maniskas LLP to launch an investigation against Xura for possible breaches of fiduciary duty and other violations of state law by the board of directors of Xura for not acting in the company shareholders' best interests in connection with the sale process.
5/28/2016 8:22:00 AM
The community this week enjoyed the second installment of Sean Applegate's two part series, How to Close the Velocity Gap. Applegate explores how to become a leader in this transformative time, and it's about far more than just technology. It involves a balancing act of culture and capabilities, which in the end results not only in a healthy bottom line, but happy employees and a seat at the forefront of IT. The full piece is HERE.
5/28/2016 8:21:00 AM
Last, but not least, is so something to keep an eye on down the road. The University of Stuttgart and the Fraunhofer Institute for Applied Solid State Physics IAF demonstrated 6Gbps transmission at greater than 37km for terrestrial radio transmission setting a new world record for such speeds over such distances.
5/28/2016 8:17:00 AM
This week in Conferencing news headlines we continue to hear about the benefits video conferencing for companies of all sizes.
5/28/2016 7:30:00 AM
This week in the web-scale networking community saw debate heat up on community broadband.
5/28/2016 7:30:00 AM
Details on exploit kits, the views of U.S. Federal government security pros and DDoS for hire top Cloud Security Resource week news and insights.
5/28/2016 7:30:00 AM
News in the NFV Essentials Community ranged from the ETSI OSM Release 0 to and study on why operators need to use NFV to meet needs of Millennials.
5/28/2016 7:30:00 AM
Just ahead of Memorial Day, it would be easy to think that the news might have slacked off a bit in anticipation of a long weekend full of barbecues, relaxation, and remembrances of those who gave their lives in service to their country. That's not so, as the news keeps right on going. So before you set off to your own Memorial Day weekend activities, do yourself a favor and get ready for next week with our Week in Review coverage!
5/28/2016 7:20:00 AM
It's been another big week for the cloud information technology (IT) field, and despite an upcoming holiday weekend, the flow of news didn't let up a bit. So to get yourself ready for next week, it's a good time to catch up on the high points of this week, which we'll do right now with our Week in Review coverage!
5/28/2016 7:15:00 AM
Hello, friends. This is the IoT Evolution World Week in Review. We'll get to the news in just a bit, but first a quick reminder about the IoT Evolution Expo in Las Vegas, July 11 to 14. If you want to get in on it as a sponsor or exhibitor, now's the time, so hook up with Matt Gleeson, our Biz Dev maestro.
5/28/2016 7:10:00 AM
One of the great myths that the Cyber Security Trend Community debunks is the old saying that any news is good publicity. Clearly that can't be said as the headlines of even the general press are now constantly dominated by the latest exploits of cyber criminals and state-sponsored hacking. An example of this is ongoing as this is written involving global coverage of probable North Korean involvement in the assaults on the SWIFT financial messaging system.
5/28/2016 7:05:00 AM
The Next Generation Communications Community as is mentioned often is a very eclectic place, and based on the size and diversity of the readership that is a very good thing. This week did not disappoint on that front. In fact, along with new capabilities there were reports to review with useful insights and even a consumer group perspective on the possible opening of the set-top box market in the U.S. to competition. And, a series of special guest contributions is sure to perk reader interest.
5/28/2016 7:00:00 AM
Everything is bigger in Texas, including the demand for cloud. That's why AVANT is thrilled to announce the expansion of our channel management team with the recent hiring of Jacqueline Duffy as Senior Partner Manager of the Lone Star market.
5/27/2016 1:55:45 PM
It's common for marketing departments to be asked to do more with less, especially in today's rapidly evolving marketing landscape. That's why an increasing number of marketing departments are onboarding help from creative agencies to help fill in the gaps.
5/27/2016 1:50:08 PM
It's common for marketing departments to be asked to do more with less, especially in today's rapidly evolving marketing landscape. That's why an increasing number of marketing departments are onboarding help from creative agencies to help fill in the gaps.
5/27/2016 1:46:01 PM
Agile Marketing has been gaining lots of attention at industry conferences as well as in blogs and other publications, but there's often confusion about what it means.
5/27/2016 1:26:32 PM
If you feel safe and secure driving around in your heavy-hauling pickup, maybe you want to turn a blind eye to the latest National Insurance Crime Bureau (NICB) report on America's 10 Most Stolen Vehicles. The report verifies that imports and pickups continue to constitute the bulk of stolen vehicles in the U.S., with many of the same cars topping the list since 2007. The Honda Accord-with 51,290 stolen in 2014-is the most popular make and model with car thieves.
5/27/2016 1:22:03 PM
Verint Systems, a hardware manufacturer and developer of software for business security and intelligence, acquired Telligent in 2015. Since then, it has been working to update the Telligent Community collaboration software. This past week, it released a number of new features that address navigation and engagement on client-built social communities.
5/27/2016 1:04:18 PM
In this case, 3scale offers more than just its own survival. It helps other applications reach the outside world by managing their APIs from a central location. It can work with applications that run in its own instance of OpenShift just as well as it can help applications that run in other instances.
5/27/2016 12:47:28 PM
JFrog has released its answer to the complicated problem of application transparency. Most mobile and desktop apps today rely on more than their inner workings to make an impact; they connect with third-party services to extend their functionality. This can be great for performance and feature count, but it can make a negative impression on anyone hoping to see how the apps complete their chores.
5/27/2016 12:12:38 PM
Finally, it is important to remember the importance of timeliness. Taking too much time to approve content can cause it to lose momentum or fail to capitalize on current events or new developments. There needs to be enough trust in the content creator to not take too much time to approve a piece of copy.
5/27/2016 11:41:59 AM
Cities don't become smart overnight.
5/27/2016 11:31:16 AM
? It's hard to feel bad for United States telecom operations. Many of them enjoy a kind of monopoly status by fiat in certain areas, and make massive amounts of money annually despite being some of the most hated organizations around. Despite this, a report from The Register noted how lobbying group US Telecom recently took the Federal Communications Commission (FCC) to task over plans to make a change that US Telecom believes will hamper future investment in infrastructure.
5/27/2016 11:29:48 AM
Call recording is an integral part to a successful organization. From customer service and sales to compliance and security, the role of call recording is vital. And, recently hosted PBX provider Vodia, announced a new partnership with CallCabinet. The pairing will feature the integration of Atmos with Vodia's Hosted PBX.
5/27/2016 11:27:17 AM
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