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New White Paper Offers Insight into AT&T BusinessDirect Solution TMCnet Contributing Editor Managing a wide portfolio of telecom services is not unusual for large enterprises. Managing it effectively, however, can be challenging and the administrative burden can result in considerable costs to network operations. To help these organizations get a better handle on the efficient management of their services, AT&T (News - Alert) has released a white paper, "Streamlining the Management of Networking Services: Electronic Service Through Online Tools." In this white paper, AT&T explains how organizations throughout multiple industries have dramatically reduced management overhead by using online electronic servicing tools for network administration. This white paper provides a compelling argument for the AT&T BusinessDirect solution as it provides a secure Web portal to enable IT and telecom staff to effectively manage their AT&T network services online. It also offers information on utilizing the capabilities of the solution and how to order services. The reader is also offered in-depth information on additional tools provided with the BusinessDirect solution. The eBill tool enables managers to view their bills, analyze billing and usage, resolve billing questions and pay invoices electronically. The AT&T eMaintenance tool provides managers with the ability to report service problems online at any time and the AT&T BusinessDirect Map allows IT managers to view their enterprise’s network on a geographical map for easy visualization and quick access to relevant information. Check out this white paper to gain a full understanding of the benefits that AT&T BusinessDirect can provide and to determine if it would make a good fit for your organization. Want to learn more about online reporting? Then be sure to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP  Communications industry. The library offers white papers, case studies and other documents which are free to registered users.------- Susan J. Campbell is a contributing editor for TMC (News - Alert) and has also written for eastbiz.com. To see more of her articles, please visit Susan J. Campbell’s columnist page. |