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Unified Communications: June 16, 2010 eNewsletter
June 16, 2010

InterCall Launches Conferencing Packages Designed for SMBs

By Shamila Janakiraman, TMCnet Contributor

InterCall (News - Alert), a conferencing and collaboration services provider, announced the launch of a new line of conferencing packages which are designed especially for small and medium sized businesses. The packages have been designed to suit SMBs in pricing and features and it also includes an eCommerce portal.



Company sources added that the new InterCall SMB eCommerce portal features easy to use product offerings, clear pricing, a features comparison and a streamlined set up process. The portal helps new customers to create an account and get a confirmation within minutes.
Kathleen Finato, senior vice president of marketing and product management at InterCall said, "Based on research commissioned by InterCall, we know that decision makers at SMBs want to present a credible, professional image to their clients. They are also looking for more value and want to address urgent short-terms needs."
"InterCall's small business conferencing packages help SMBs accomplish all this by making conferencing simple, affordable and easy to use. The new packages allow customers to conduct on-demand audio conference calls with no reservations, no time limits and no operators," Finato added.
Finato also said that InterCall supports more than 75,000 organizations and over 1.5 million unique conference leaders across the globe. It serves companies of all sizes ranging from the large Fortune 1000 companies to small outlets with fewer operations. Finato emphasized that this has given the company experience in delivering quality collaboration solutions to different kinds of organizations. Besides the company also offers optimized customer care.
InterCall offers a full spectrum of communications tools for helping SMBs connect with people worldwide. InterCall's Conferencing Plans for Small Businesses can also be customized according to the unique needs of any type and size of organization.
The Conferencing Plans for Small Businesses offer anytime conferencing which requires no reservation, said company sources.
The service also provides 24/7 technical support, permanent dial-in numbers and conference codes, with no set up fees.
InterCall's conference communication solutions help people and companies to be more productive. It provides advanced audio, event, Web and video conferencing solutions that are easy-to-use and which save a lot in time and money. The company employs over 500 meeting consultants, more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals operating from call centers and sales offices worldwide besides having a presence in the US.

Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila's articles, please visit her columnist page.

(source: http://small-business-voip.tmcnet.com/topics/smb-voip/articles/88698-intercall-launches-conferencing-packages-designed-smbs.htm)








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