HighJump Adds Vocollect Voice-Enabled Logistics Technology to Its Supply Chain Management Software

By Shamila Janakiraman, TMCnet Contributor

HighJump Software, a provider of supply chain management software announced that it has reached the highest level of the Vocollect Voice Partner Program by becoming a Vocollect Voice Total Solution Provider.

The company has successfully attained complete product knowledge and training concerning Vocollect Voice Total Solution to become a provider.

HighJump Software provides its customers with supply chain management software that includes the support of Vocollect voice-enabled logistics technology. HighJump Software has many customers for whom successful voice implementations have been carried out resulting in a voice-enabled warehouse.

Also it was revealed that Vocollect’s customers have achieved productivity improvements of 20 to 40 percent, order accuracy improvements of more than 99.995 percent besides traceability of controlled items and order fulfillment agility, according to official sources.

For voice enablement, HighJump Software provides direct, real-time communication with each employee using the voice solution. This method is different from others that use middleware to integrate warehouse management system or WMS and voice technology. Besides being used for picking processes, HighJump’s voice solution may be used for directed put-away, warehouse moves, cycle-counting and put-to-store processes.

In a release Russell Fleischer, CEO, HighJump Software said, “HighJump’s history of successful voice implementations combined with our distinctive approach to voice-enabled distribution make HighJump Software the best choice for a voice-enabled WMS.”

“Our recent investment and experienced implementation team demonstrate our ongoing commitment to supporting voice-enabled logistics,” Fleisher added.

The solutions streamline the flow of inventory and information from supplier to store shelf. HighJump Software solutions are available for distribution and logistics, direct store delivery, mobility and manufacturing. The software systems include warehouse management systems, transportation management systems, route accounting systems, manufacturing execution, mobile sales and ERP data collection. The company serves distribution, food and beverage, retail, healthcare and consumer goods industries.

Vocollect specializes in the provision of voice-centric solutions for mobile workers worldwide. This enables customers to achieve a high level of business performance through voice. According to company sources Vocollect enables over 300,000 workers worldwide to distribute more than $3 billion dollars’ worth of goods from distribution centers and warehouses to customer locations.

The company serves customers via 2,000 supply chain reseller and channel partner experts who support Vocollect Voice offerings in 60 countries and in 34 languages.

(source: http://ivr.tmcnet.com/topics/ivr-voicexml/articles/100741-highjump-adds-vocollect-voice-enabled-logistics-technology-its.htm)