September 27, 2010
'Meet the HD Handset Vendors' Loaded with Chances to Win an IP phone
By Doug Mohney, Contributing Editor
With seven participating companies, the "Meet the HD Handset Vendors" session at ITEXPO (News - Alert) West 2010 promises to be interesting. But add in multiple chances to win an IP handset at the end of the session and you might want to market it on your schedule as a "must attend" session.
Taking place on Tuesday, Oct. 5 from 8:30AM to 10:15AM, representatives from Aastra, ADTRAN, AudioCodes, Cisco, Panasonic (News - Alert), Polycom, Snom, will briefly present who they are and what they bring to the table when it come to their hardware, followed by a roundtable discussion facing integrators today when they select handsets.
Certainly, there are a lot of issues involved. Resellers and service providers end up carrying two or three vendor's phones. Every reseller wants the three Gs: A good product, good support, and good money (margin). Auto configuration is a big asset because few people want to manually configure 20 phones, much less 200 or 2,000.
Interoperability is a big one, especially when it comes to supporting bells and whistles on more elaborate desk sets. Buzzwords such as XML, Bluetooth, and even USB for downloading files all can play a role, depending on the needs of the customer.
Since this is an HD voice roundtable, certainly a discussion of codecs is in order. G.722 is the de facto selection for the business handset environment, but AMR-WB is coming into vogue for mobile HD voice use in Europe. And someone will no doubt bring up Skype's (News - Alert) SILK codec for discussion.
Seamlessly linking together the worlds of wireless and wireline phones should get a good discussion going. Some pundits predicted the death of desktop handsets, but that's hard to see with some of the horrible wireless coverage I've seen over the past year.
Aastra, AudioCodes (News - Alert), ADTRAN, and Polycom have confirmed that they will be providing IP phones for a drawing at the end of the panel; I'm waiting on confirmation from a couple of panelists. Towards the end of the session, I'll be passing around the HD Voice bag and asking people to drop in a business card if they wish to participate. When the drawing starts, I will draw for each phone in alphabetical order until we run out of phones; if winners want to exchange handsets afterwards, they are free to do so, but winners won't be able to select from the remaining handsets.
Doug Mohney is a contributing editor for TMCnet and a 20-year veteran of the ICT space. To read more of his articles, please visit columnist page.
Edited by Stefania Viscusi