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January 30, 2009

Chordiant Software to Present Conference Session at INTERNET TELEPHONY� Conference & EXPO East 2009

TMCnet News

Mark Abbott to Discuss Decision Management at IP Communications Industry’s Leading Event at Miami Beach Convention Center in February
 
Cupertino, Calif.—January 30, 2009— Chordiant (News - Alert) Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced that Mark Abbott has accepted an invitation to present a session titled, “Driving Benefits Through Analytics” at TMC’s INTERNET TELEPHONY® Conference & EXPO East 2009 on February 2 at the Miami Beach Convention Center in Miami, Florida.



 
INTERNET TELEPHONY Conference & EXPO, held February 2-4, 2009, is the world’s largest and best-attended IP Communications trade show. At the 2008 east coast event last January, the show drew over 7,000 buyers and sellers of IP Communications products and services. The show in January will mark the 10th anniversary and be the 19th INTERNET TELEPHONY Conference & EXPO, and TMC once again projects total attendance to exceed 7,000.
 
“Now more than ever, leading global brands are seeking to retain and improve their customer relationships. Chordiant provides advanced predictive decisioning capabilities to help them do so,” said Rob Walker, vice president of product managment, Chordiant Software. “By addressing decisioning’s critical role in improving the customer experience during industry events such as the INTERNET TELEPHONY Conference and EXPO, Chordiant can better assist companies make the move to more complete, customized customer interactions.”
 
“We are very pleased that Chordiantwill be participating in this year’s show. Chordiant is widely recognized and respected as an industry leader, and I am confident that our attendees will appreciate and value the opportunity to hear his perspective on decision management and analytics,” said TMC president and conference chairman, Rich Tehrani (News - Alert). “Over the past twelve months, widespread deployment of IP Communications services by global service providers, businesses and governments has reinforced that this exciting technology is a viable, cost-effective communications solution. As a result, we are seeing a significant number of senior-level executives attending INTERNET TELEPHONY Conference & EXPO as a means of learning about the technology so they too can take advantage of its benefits.”
 
Registration for the show is now open. Anyone interested may register by visiting www.itexpo.com. Limited booth space is still available as well. Vendors interested in exhibiting at the show should contact Dave Rodriguez (News - Alert) at 1-203-852-6800, ext. 146 or at [email protected].
 

About Chordiant Software, Inc.
:
Chordiant helps leading global brands with high-volume customer service needs deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) front-office solutions blend multi-channel interaction management with predictive desktop decisioning, enabling companies to capture and effectively anticipate and respond to customer behavior in all channels, in real-time. For global leaders in insurance/healthcare, telecommunications and financial services, this deeper understanding cultivates a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer. With Chordiant Cx solutions, customer loyalty, operational productivity and profitability reach new levels of return. For more information, visit Chordiant at www.chordiant.com.
 
Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. The Customer Experience Company, Next-Best-Action, and Cx are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.
 
About TMC:
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs.  TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly one million US visitors according to Quantcast (News - Alert)* and by two to three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces INTERNET TELPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. For more information about TMC, visit www.tmcnet.com.
 
 
TMC Contacts:
Mostafa Razzak
JMR Worldwide
646-442-3361
 
Todd Keefe (News - Alert)
For Immediate Release
617-262-1968
 
Chordiant Contact:
Mo Mahmoud
Eastwick Communications
650-480-4058
 
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Edited by Jessica Kostek

(source: http://it.tmcnet.com/topics/it/articles/49727-chordiant-software-present-conference-session-internet-telephony-conference.htm)








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