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May 17, 2007

Packet8 Virtual Office Tops SMB Hosted VoIP Services, Says Report

By Spencer D. Chin, TMCnet Web Editor

8x8 (News - Alert) Inc., the provider of Packet8 Voice over Internet Protocol (VoIP) phone services, announced that a recent report by telecom research firm AMI Partners ( ranked its Packet8 Virtual Office service as the leading hosted VoIP phone system choice by U.S. based small and medium sized businesses.

According to the “SMB Interest Perks Up in Hosted VoIP report” compiled in April 2007, Packet8 Virtual Office had 6,000 customers, ahead of competitive offerings from XO Communications (News - Alert), Cbeyond and Covad. AMI based its findings on end user surveys of SMB and mid market companies as well as briefings, data and publicly available financial statements and news releases from voice communications vendors.
"AMI Partners' recent VoIP report is a very insightful and comprehensive study of the rapidly growing market for hosted VoIP business phone services," said 8x8 vice president of marketing & sales Huw Rees. "We are very pleased that our Virtual Office solution, which is based on 8x8's own technology, was one of the first hosted PBX solutions to be deployed worldwide and that it has gained significant market acceptance with more than 7,000 businesses now using the service."
Offering a combination of unlimited local and long distance calling in the United States and Canada plus advanced PBX (News - Alert) features for just $49.99 per month/extension, the Packet8 Virtual Office solution is currently being used by more than 7,000 U.S. business organizations. Virtual Office enables small and medium sized enterprises to secure distributed corporate class telecommunications capabilities for a fraction of the cost of wireline business services from traditional phone companies.
Packet8 Virtual Office service includes an auto attendant, worldwide extension dialing, business class voicemail, a full featured conference bridge and ring groups, and other business class PBX and dial tone features not normally found on premise-based PBX systems.
Spencer Chin is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.
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