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May 05, 2008

Alcatel-Lucent Strengthens Leadership in Global Services

By Eve Sullivan, TMCnet Editor

 Alcatel-Lucent (News - Alert) was ranked No. 2 last year in the fast-growing global telecommunications services market, according to Technology Business Research.

“In the emerging post-merger market, Alcatel-Lucent has steadily increased its share of revenue derived from services, tightening the competition among telecom and IT suppliers,” said Michael Sullivan-Trainor, executive analyst, Networking Business Quarterly, TBR.
According to a recent report issued by TBR, global suppliers of services for telecom operators saw revenue increases across the board in 2007, as the total market grew to $70 billion, an eight percent increase over 2006.
The report said that Alcatel-Lucent ranked No. 2 and held nine percent market share in global telecommunications infrastructure services in 2007, noting that in 2007 Alcatel-Lucent and other vendors stepped up their focus on the services businesses.
"This study shows that Alcatel-Lucent is one of the most experienced and knowledgeable services vendors in the industry," said Andy Williams, president of Alcatel-Lucent's services business. "We are positioned to become the largest global services business in the communications industry because we intimately understand the requirements of our customers who need a 'network integrator' with IT experience and network expertise."
Alcatel-Lucent has one of the most experienced and knowledgeable network services organizations in the industry, with more than 20,000 technicians, network designers, consultants, engineers and project managers. With assets that include 10 Network Operations Centers, four IP Transformation Centers, and more than 90 Technical and Welcome centers, Alcatel-Lucent is positioned to become the largest global services business in the communications industry.
Alcatel-Lucent has been aggressively pursuing the services business. Focusing on five strategic growth areas, IP network transformation, network outsourcing, multi-vendor maintenance, applications integration and industry and public sector, the company has announced several key wins over the past year. These contract wins show that the company has a pulse on the macro changes in the market and that carriers have confidence in their ability to solve complex network challenges.
"Network complexity is driving the need for services," Williams noted. "Conversations with our customers have become more complex. To address these new needs, we have announced new and enhanced solution offerings such as Wireless In-Building and End-to-End Service Availability Support as well as Integrated Turnkey Communications Solutions focused on the Transportation, Energy and e-Government sectors."
Alcatel-Lucent provides solutions that enable service providers, enterprise and governments worldwide to deliver voice, data and video communication services to end-users. As a leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, the company offers the end-to-end solutions that enable compelling communications services for people at home, at work and on the move.
Eve Sullivan is a contributing editor for TMCnet. To read more of Eve’s articles, please visit her columnist page


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