3 Steps to Creating Personalized Customer Support Experiences
�A �one-size-fits-all� approach to service doesn�t recognize what is unique about each customer.�
This new SSPA White Paper reveals strategies for creating personalized customer experiences, including:
� Establishing reward programs for outstanding relationship skills
� Implementing a multi-channel personalization focus
� Adding quality-monitoring software for training and review
http://learn.gotoassist.com/forms/G2A-WP-SSPA-Personal-Experience-N?ID=70100000000575J

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