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June 2000

Open Systems Make Managing Convergence Easier
By Jonathan Shapiro, Alliance Systems

June 2000

ARTICLES
A Systematic Approach To Service Quality
By Ralph Parker, Telcordia Technologies, Inc.
Harnessing ever-growing networks and offering a reliable development and deployment model will help service providers deliver the quality and convenience customers expect.

Survival Tips In The Service Provider Jungle (sidebar) 
By Fred Engel, Concord Communications

Get Your Corporate Kicks On The Internet Telephony Highway
By Steve Baechle, Cirilium Corporation
Voice over IP offers consistent service delivery through remote access, an ideal solution for the enterprise that wants to get the most productivity out of its mobile workers.

MMDS: The Wireless Alternative For Broadband
By Frank Kelly, ADC Telecommunications
Studies show wireline broadband access won't be available to many home users for several years. MMDS provides a viable alternative for wireless access.

PUBLISHER'S OUTLOOK
Free Long-Distance: Here To Stay? Of Course It Is -- It's Child's Play
By Rich Tehrani, Publisher,
Internet Telephony´┐Ż magazine

Is there rhyme and reason to free long-distance service? Now you can place free IP calls from your PC to a phone, in a service model that telcos and providers should all be paying attention to.

COLUMNS
Reality CheckFree Lunch? You Bet!
By Robert Vahid Hashemian, Director Of TMCnet.com

Industry Insight: The Significance Of Softswitch
By Jim Machi, Dialogic Corporation (an Intel Company)

Round Up: Video Conferencing Products/Services

PRODUCT REVIEWS
V-Systems, Inc.'s VSI-FAX 4.0 

Shomiti Systems' Surveyor 3.0 with Multi-QoS Plug-In 

DEPARTMENTS
Industry News

Letters

Services News
IP QoS? Yes.

Focus On
Digital TV Over DSL: A Delicious Deal

VoIP Standards
ITU Approves New IP Recommendation







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