ARTICLES
A Systematic Approach To Service Quality
By Ralph Parker, Telcordia Technologies, Inc.
Harnessing ever-growing networks and offering a
reliable development and deployment model will help service providers
deliver the quality and convenience customers expect.
Survival Tips In The Service Provider Jungle
(sidebar)
By Fred Engel, Concord Communications
Get Your Corporate Kicks On The Internet Telephony Highway
By Steve Baechle, Cirilium Corporation
Voice over IP offers consistent service delivery
through remote access, an ideal solution for the enterprise that wants to
get the most productivity out of its mobile workers.
MMDS: The Wireless Alternative For Broadband
By Frank Kelly, ADC Telecommunications
Studies show wireline broadband access won't be
available to many home users for several years. MMDS provides a viable
alternative for wireless access.
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PUBLISHER'S OUTLOOK
Free Long-Distance: Here
To Stay? Of Course It Is -- It's Child's Play
By Rich Tehrani, Publisher,
Internet Telephony� magazine
Is there rhyme and reason to free
long-distance service? Now you can place free IP calls from your PC to a
phone, in a service model that telcos and providers should all be paying
attention to.COLUMNS
Reality Check: Free
Lunch? You Bet!
By Robert Vahid Hashemian, Director Of
TMCnet.com
Industry Insight :
The Significance Of Softswitch
By Jim Machi, Dialogic Corporation (an Intel Company)
Round
Up: Video Conferencing Products/Services
PRODUCT REVIEWS
V-Systems, Inc.'s VSI-FAX 4.0
Shomiti Systems' Surveyor 3.0 with
Multi-QoS
Plug-In
DEPARTMENTS
Industry News
Letters
Services
News
IP QoS? Yes.
Focus On
Digital TV Over DSL: A Delicious Deal
VoIP Standards
ITU Approves New IP Recommendation
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