April 1998

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ARTICLES
Standards And Scalability: The Present And Future Force Behind CT
By Norman Schwartz

Universal Messaging: The Next Internet Dimension
By Jorge R. Blanco

Mass Market Unified Messaging: Internet-Based Unified Messaging Meets The Smart Device Market
By Darren L. Rush

Video Conferencing Chargeback
By Cherly Alvarez

Built To Last: Buying Refurbished Phone Systems
By Cecil Jenkins

DEVELOPER
Tying Together CT’s Loose Ends With Java
By David Mandato

CALL CENTER
Reporting And Management In A CTI Environment
By Tim Galvin

The Action Is In The Transaction (sidebar)

NETWORK TELEPHONY
xDSL And The Interoperability Hurdle
By Jeff Holtmeier

DSL: New World In Sight
By Laura Howard

CHANNEL
Where Are The CT Sales Opportunities?
By Jeff Holmeier

REVIEWs
3Com's Office Connect

Active Voice's Lingo

Zetafax USA's Zetafax 5.5

Telekol Corp.'s IntegraServ

Advanced Computer Communications' Congo Voice Router

Vienna Systems Corps's InfoTalk

InnoMedia's InfoTalk

DEPARTMENTS
CTI News

CTI Spotlight

CTI Web Site Awards

Cc:
Bartleby The Webmaster: A Story Of The Information Superhighway
By Tom Keating, Technology Editor, CTI™ magazine

On The Horizon
Internet Growth: Beyond The Dreams Of Abundance
By Brough Turner, Natural MicroSystems Corp.

Inside Networking
Moving Voice Onto Data Networks
By Tony Rybczynski, Nortel Networks' Enterprise Solutions

CTI EXPO Update
Confused About Technology?   Help Is On The Way At CTI EXPO