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September 26, 2008

Treo Pro by Palm Now Available

By Eve Sullivan, TMCnet Editor

Palm, Inc. (News - Alert) announced that the unlocked Treo Pro smartphone – with its blend of Palm’s ease-of-use innovations and sleek new design – is now available in the United States.



 
Treo Pro, a world phone built for the global enterprise, allows businesses to simplify their IT infrastructure while lowering costs and keeping their users productive. It’s already getting good reviews.
 
“Palm did a really nice job getting Treo Pro to the right size,” said Mike Corby, director of business excellence, sales and distribution at Dreyer’s Grand Ice Cream. “It’s significantly thinner, yet the keyboard is still easy to use. The design is very intuitive, so there’s no steep learning curve, and the screen brightness is the best I've seen – especially outside. People who see me using it keep asking me about it – they love the look of it.”

Palm is a mobile products company, creating instinctive mobile products that enable people to better manage their lives on the go. The company’s products for consumers, mobile professionals and businesses include Palm, Treo, and Centro smartphones and Palm handheld computers.
 
“More than 33 million Converged Mobile Devices will ship in the U.S. in 2012, representing a growth of 37 percent, and we expect Windows Mobile device shipments to grow by nearly 48 percent in the U.S.,” said Sean Ryan, research analyst, with the mobile enterprise practice at IDC (News - Alert). “Businesses want tools that enable their mobile workers to be highly responsive to customers and make better decisions. Rapid innovation around capabilities, connectivity, and performance is making converged devices increasingly attractive to enterprises looking to give their mobile workers an edge.”

Treo Pro has email, Wi-Fi, GPS, web and UMTS/HSDPA network capabilities to meet the needs of businesses and end users. Its thin design blends a flush, high-resolution color touch screen, one-touch buttons and a full QWERTY keyboard. The removable battery packs up to five hours of talk time and enough strength for the business user’s needs.
 
Treo Pro is unlocked, giving end users the flexibility to simply insert their existing active SIM card and immediately start using their Treo Pro anywhere there is GSM coverage, without a new contract. Worldwide travelers using the Treo Pro can cut costs on international roaming charges by popping in a local country SIM card.

Because Treo Pro runs Windows Mobile 6.1, it’s compatible with System Center Mobile Device Manager 2008, which Microsoft (News - Alert) launched earlier this year. Adding value to mobile enterprise solutions, Mobile Device Manager allows IT professionals to manage Windows Mobile phones similarly to how they manage PCs and laptops.

Palm offers a 24-month limited warranty for qualifying business customers who deploy Treo Pro within their organizations. There are also a variety of support programs available for business customers, designed to be scalable to their needs.

“For Treo Pro, we’re approaching support with our heaviest users in mind,” said John Moses, VP of customer relations at Palm. “These international business customers often have the highest expectations and need assistance on important setup tasks, like safely migrating valuable calendar and contact data, configuring multiple email accounts and installing productivity software. We’re here to ensure that their first moments with Treo Pro and their overall support experience exemplify Palm ease of use.”

Treo Pro is now available for a suggested retail price of $549 through the Palm online store. More information about Palm enterprise support is available at http://www.palm.com/enterprisesupport.

Eve Sullivan is a contributing editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Eve's articles, please visit her columnist page.

Edited by Eve Sullivan


 







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