Wifi Revolution

Aptilo Networks (News - Alert) today said that the city of Lompoc, California, has replaced its existing service management system with the Aptilo Service Management Platform, which enables and manages Wi-Fi access and provides service control.

 

“The switch to Aptilo’s solution has played a key role in making municipal Wi-Fi successful for Lompoc,” said Richard Gracyk, wireless services administrator for Lompoc.

 

According to Aptilo Networks, the Aptilo Service Management Platform is a scalable carrier-grade wireless solution that handles data and voice service delivery across multiple devices while enabling creation of new value-added services and supporting future network scalability in a unified platform.

 

Lompoc is using Aptilo’s solution through the company’s software-as-a-service option, the Aptilo Managed Service. With this hosted solution, Aptilo operates the wireless broadband service from one of Aptilo’s Network Operation Centers.

 

“Aptilo’s Service Management Platform provides us with control over accounts, the user experience, reporting, every aspect of the service,” Gracyk said. “We can also utilize Aptilo’s outstanding service monitoring capabilities so we can understand how our residents use the service, and how to improve moving forward.”

 

The move to the Aptilo platform allows Lompoc to provide “superior service availability and high broadband speeds to all of its 42,000 residents,” according to Aptilo Networks officials.

 

In addition, it also allows Lompoc to expand the capability of the muni Wi-Fi service to an unlimited number of subscribers.

 

The improved service is helping Lompoc accommodate an increasing demand for the citywide Wi-Fi network, called LompocNet, which is available to residents as a lower cost alternative to other paid broadband access.

 

Gracyk said City selected Aptilo after a thorough RFP process, adding that Aptilo solved all of “our previous limitations, and today user satisfaction is high.”

 

He also said that Aptilo’s Service Management Platform has allowed the City to offer the residents a product “we are comfortable with and that we can support. Best of all, it just works.”

 

 

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