BelAir Networks, a provider of broadband mesh networks, today announced the deployment of a new wireless network at the Rosewood Mayakobá, a hotel on the Riviera Maya near Cancun, Mexico.
BelAir Networks says that Rosewood Hotels & Resorts, working with CLC Networks, a BelAir Networks reseller, deployed a next-generation converged communications platform.
The platform, company officials said, leverages BelAir Networks’ carrier-class wireless technology to support applications such as high-speed Internet access, point-of-sale devices, VoWiFi phones and a text-messaging rapid response system for guest services and safety across the resort.
Rosewood Mayakobá had sought a reliable and scalable wireless network that could address the multi-service communications requirements of both guests and staff across 1,600 acres, 128 suites, restaurants, lagoons and a mangrove forest.
Fred Crespo, corporate director for Information Systems at Rosewood Hotel & Resorts, said that after looking at competing solutions, “We determined that the proven, carrier-class wireless technology from BelAir Networks, deployed in major cities and venues around the world, was an ideal solution. The network is opening up a new channel of innovation for how we deliver services to our guests.”
The deployment helped guests enjoy wireless coverage from guest rooms to poolside and throughout the property, hotel officials say. Also, officials say, the hotel’s service-focused staff is also fully mobile and connected to the network via VoWiFi handsets.
The handsets support a text-messaging rapid response system that gets rid of the need for a traditional centralized dispatch center, enhancing the ability of staff to quickly respond to guests’ needs, according to officials.
CLC Networks, a solutions provider based in Atlanta, worked closely with the resort and was instrumental in this deployment. CLC Networks deployed 13 quad-radio BelAir200 and 10 dual-radio BelAir100 wireless access nodes around the resort.
“Rosewood was committed to implementing the latest in converged resort technology for both guest services and staff communications,” said Michael Wagoner, vice president for engineering at CLC Networks.
He also said that to provide a solid wireless infrastructure in the middle of one of the harshest environments in which one could deploy – CLC Network’s experience with BelAir made the choice clear.
“BelAir Networks ability to support both guest access and hospitality enterprise applications with a single high-performance wireless broadband network in a matter of weeks makes it a very attractive solution to hotels and resorts,” said Dave Park, vice president for product marketing at BelAir Networks.
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.
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