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March 12, 2008

Tech Data U.S. Partners with BIG Wireless

By Anuradha Shukla, TMCnet Contributing Editor

Tech Data (News - Alert) Corporation has partnered with outdoor wireless networking solutions provider BIG Wireless.



 
Thanks to the Wireless Specialized Business Unit (SBU), Tech Data customers can purchase, brand and resell BIG Wireless’ comprehensive array of outdoor wireless networking services, including site surveys, network design and implementation, and 24x7 remote management.
 
Chuck Bartlett, Tech Data’s vice president, Networking Product Marketing explained in a statement that for many of their customers – even the most experienced networking VARs – taking on the design, deployment and management of advanced wireless networking requires a host of new skills and additional expertise.
 
By partnering with BIG Wireless, Tech Data’s Wireless SBU now provides resellers with access to all the services and support they need to deploy outdoor wireless networks for municipalities, corporate campuses and universities of all sizes. Bartlett pointed out that all BIG Wireless services can now be branded as the reseller’s own. This ensures their customers maintain control of the end-user relationship throughout the entire life of the solution.
 
A large number of BIG Wireless services are available through Tech Data. In addition, Tech Data is offering BIG’s Red Zone Problem Resolution Service, through which BIG Wireless will troubleshoot and resolve wireless networking problems. BIG Wireless offers a large number of benefits to the resellers including the ability to build and staff a network operations center to maintain the solution; removing the need to invest in additional training for their engineers or end-user customers; getting the necessary permits and develop documentation for projects, and getting the engineering expertise necessary for building towers, placing antennas and securing the network.
 
John Dolmetsch, CTO, BIG Wireless pointed out that instead of investing in manpower, training and equipment, BIG Wireless will enable Tech Data’s reseller customers to focus their time and resources on identifying and pursuing new business opportunities.
 
“BIG Wireless is a leader when it comes to outdoor wireless networking, and Tech Data’s customers can count on us to deliver robust, reliable solutions on their behalf that will meet their customers’ needs,” he added.
 
BIG Wireless services available through Tech Data include: site surveys, propagation modeling, point-to-point path studies, spectrum analysis, equipment selection, installation services, voice/video over wireless, GPS location, FCC (News - Alert) licensing compliance, and 24x7 technical support and maintenance.
 
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
 
 


 







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