August 26, 2008
Research: How Companies Cut Telecom Costs by Over 30 Percent
By Michelle Robart, TMCnet Editor
A new report from market research firm, Aberdeen (News - Alert) Group, revealed that companies keeping a close eye on their telecom expenses reduce them by over 30 percent, compared to companies that do not actively evaluate their telecom costs.
The report, "Slashing Telecom Expenses in a Looming Recession" shows that companies must invest in new organizational capabilities and technologies to excel in telecom lifecycle management. The report also uncovered that most telecom expenses are not just direct landline and mobile device-related. With the telecom environment expanding, telecom expenses now include categories such as asset insurance, contract negotiations, procurement, security, federal compliance, and dispute resolution.
"In today's recessionary environment, CIOs and CFOs feel the pressure to trim down the telephone bill. As mobile devices have evolved into belt-worn computers, telecom costs have exploded in their complexity," said Hyoun Park, author of this report. "A comprehensive telecom lifecycle management solution will allow any company with a significant telecommunications or mobility investment to cut its expenses."
This report shares how Best-in-Class companies cut their telecom costs by an average of 31 percent by evaluating their internal processes, policies, and systems to develop a centralized inventory of all corporate assets, services, and mobile software; interdepartmental executive level involvement in telecom cost reduction plans; technological tools for telecom contract negotiations and enforcement; automated billing, invoice reconciliation, exception reporting, and dispute resolution capabilities and a consistent workflow to move personal cell phones to corporate accounts.
"Slashing Telecom Expenses in a Looming Recession" provides companies with a quantitative framework to benchmark their current telecom lifecycle management solutions. Exploring both wireline and wireless telecom costs from a holistic viewpoint, the study provides actionable advice for companies at every stage of telecom lifecycle management from selecting a contract to ending service.
A complimentary copy of this report is made available due in part by the following underwriters: Asentinel (News - Alert), Anchorpoint, Tangoe, and Veramark. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?spid=30410182&cid=4909.
