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September 21, 2006

Continuity Planning 101

A Continuing
Educational Series

By Rich Tehrani & Max Schroeder

 

Disaster & Business Continuity Planning Seminar
Thursday, October 12, 2006 1:00 � 4:00 PM
INTERNET TELEPHONY Conference & EXPO
San Diego Convention Center, San Diego, CA
(www.itexpo.com)

The San Diego IT Conference will mark the first anniversary of the Disaster Planning Communications Forum. Last year in Los Angeles, the first DPCF Press Conference was held on Wednesday, October 12, followed by a meeting the next day of the companies that would later comprise the founding members. During the ensuing year, the DPCF evolved into a much larger group of vendors and resellers (see the full below) dedicated to educating enterprises on the need and value of business continuity planning.

The DPCF initiative was formally announced in the January, 2006 Enterprise View column (www.tmcnet.com/340.1) and the first column in the Continuity Planning 101 series appeared in March, 2006 (www.tmcnet.com/341.1).

TMC and the ECA have both worked diligently to launch this project and both display it prominently on their Web sites (www.tmcnet.com/339.1 or www.encomm.org ). As you will note when you visit the TMC site, it references articles, DPCF member companies, and key reference sites, including FEMA, NOAA, the Red Cross, plus universities and other valuable planning resources. The mandate of the DPCF is to act as a conduit for information between business continuity professionals and enterprises seeking contingency planning information. As our initiative evolves additional information will be posted to the site and a separate library link will be established for white papers and case studies being submitted by DPCF member companies.






The seminar in San Diego will be a panel format with rotating panelists over the course of the three-hour session.

Panelists will include application vendors, resellers specializing in business continuity, hosted and managed services providers, and end user case studies. The actual panel sessions will be made up of several elements including:

� Presentations by the panelists addressing just why business continuity planning is critical and why it has become must easier to implement than in previous decades.

� Creation of real-time (live in front of the audience) continuity plans based on scenarios submitted by enterprises and resellers. Audience participation is welcome.

� A review of corporate governance as required by Sarbanes-Oxley, HIPPA, FISA, OSH Act, and other regulatory issues.

� Extended Q&A period plus a freewheeling discussion period for full audience participation.

The objective is to encourage companies that need a new or updated business contingency plan to come forward and participate in this seminar. Audience participation is not only welcome, but greatly encouraged. The DPCF is also asking for enterprises and resellers to get involved by submitting a Business Continuity Plan Request. The request simply requires basic information on your operations and just what you want your contingency plans to accomplish. For example, your goal may simply be to have most of your operations back up and running in 72 hours, but immediate failover for your help and support desks. A short summary with enough basic facts to define your goals is sufficient. Also include your name, company name, address, plus your phone, email and fax contact information to allow the panelists to contact you with any questions and to forward planning recommendations. Please send the requests to: maxschroeder@tmcnet.com or mschroeder@faxcore.com.

Despite the fear that the word �disaster� brings to mind when considering business continuity, most business interruptions are not caused by major disasters. Perhaps the following excerpt from the FEMA Web site will help (as defined in Emergency Management Guide for Business & Industry FEMA 141 � http://www.fema.gov/business/guide/index.shtm)

What Is an Emergency?

An emergency is any unplanned event that can cause deaths or significant injuries to employees, customers, or the public; or that can shut down your business, disrupt operations, cause physical or environmental damage, or threaten the facility�s financial standing or public image. Obviously, numerous events can be �emergencies,� including:

� Fire
� Hazardous materials incident
� Flood or flash flood
� Hurricane
� Tornado
� Winter storm
� Earthquake
� Communications failure
� Radiological accident
� Civil disturbance
� Loss of key supplier or customer
� Explosion


As is obvious from the list, many interruptions are caused by common events we see mentioned in the news every day. One key fact to remember is that most business interruptions are related to a power failure and last less than 72 hours. If your company does not have a current contingency plan in place, perhaps the above examples will serve the purpose of a �call to action� and motivate you to attend this seminar. Many of the DPCF member companies listed below will be participating in the session.

Current Members of the Disaster Planning Communications Forum

� 3t
� Cantata
� CiBan LLC
� Cisco Systems (News - Alert), Inc.
� EarthNet Telecom, Inc.
� ECA
� Eicon Networks (News - Alert) Corp
� FaxCore, Inc.
� Forsythe Solutions Group
� Haines Brown Inc.
� Iwatsu Voice Networks
� KoolSpan, Inc.
� MSI Services
� MWB Business Systems
� One Touch Global Technologies, Inc.
� Progressive Communications Mgmt, Inc.
� Promero, Inc.
� Quintum (News - Alert) Technologies
� SafeHatch, LLC
� ShoreTel (News - Alert)
� Skyport International, Inc.
� Sphere Communications (News - Alert)
� Standley Systems, Inc.
� Tadiran (News - Alert) Telecom Inc.
� Telephony@Work (News - Alert)
� TMC
� United Telecom Council
� Wiresoft.Net, Inc.

A reminder to please visit the disaster preparedness channel on TMCnet for additional information provided by DPCF members, TMC, and the ECA. IT

Max Schroeder is a board member of the ECA, media relations committee chairman, and liaison to TMC. He is also the Sr. Vice President of FaxCore, Inc.

Rich Tehrani is the President and Group Editor-in-Chief at TMC and is Conference Chairman of Internet Telephony Conference & EXPO.

If your organization has an interest in participating in the TMC/ECA Disaster Preparedness Communications Forum, please contact maxschroeder@tmcnet.com or rtehrani@tmcnet.com.

If you are interested in purchasing reprints of this article (in either print or PDF format), please visit Reprint Management Services online at www.reprintbuyer.com or contact a representative via e-mail at tmcnet@reprintbuyer.com or by phone at 800-290-5460.

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