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Unified Communications Magazine July 2007                                                                                                                Volume 1 / Number 1

Network General Adds Intelligence to VoIP Solution
Network General has added VoIP intelligence to its VoIP Forensics solution, one of the Business Forensics solutions available from its Network Intelligence Suite. Companies are evolving VoIP deployments by adding Unified Communications and, as applications are added, IT departments find that their IT environments are becoming increasingly complex. VoIP Intelligence provides fast and efficient display of individual call performance and overall VoIP metrics, unique visualization of percall VoIP performance, and instant correlation of voice and video communications with data traffic patterns.

UC Application Selection Brings In Decision Makers
A recent survey, conducted in partnership with IntelliCom Analytics, suggests that while IT Infrastructure groups play a significant role in choosing the specific Unified Communications applications that get deployed in the enterprise, many businesses have brought additional stakeholders into the decision process. Fifty-six percent of North American-headquartered enterprises indicated that UC application selection resided primarily in their IT Infrastructure Group, while 16% in NA reported the selection process being driven by other internal groups.

Nortel Makes Unified Communications for Enterprises as Simple as 1-2-3
Nortel is fundamentally changing the way enterprises conduct business with the introduction of UC 1-2-3, a global program providing ready-to-use solutions that simplify the transition to Unified Communications (UC). UC 1-2-3 helps businesses cope with the challenges of Hyperconnectivity, a new era in communications where anything that can be connected to the network will be connected — encompassing person-to-person, person-to-machine and machine-tomachine communication.

Nortel and IBM To Help SMBs Get Unified Communications
In response to market trends for unified communications in the SMB space, and to help their SMB customers realize the benefits of unified communications, Nortel and IBM have announced they will team to combine offerings and create a complete UC solution running on a single system. The new offering, the Nortel-IBM System i Unified Communications solution, combines IBM software and hardware with Nortel IP telephony and multimodal capabilities and brings them together onto one robust, scalable platform.

Esnatech Introduces Location Centric Communications for Enterprise Presence Solutions
Esna Technologies announced the addition of its Location Centric Communication technology, integrating with Microsoft Windows Live online services and Skype to be featured in its new Presence Manager Utility, a component in Telephony Office-LinX unified communication platform version 7.5. Esna's new Presence Utility delivers its Location Centric Communication technology to third-party presence applications, such as Microsoft LCS and now Windows Live Messenger and the Skype desktop VoIP application.

RADVISION Announces General Availability of Revolutionary New Desktop Video Conferencing Solution
RADVISION announced the general availability of its SCOPIA Desktop video conferencing solution - an important extension of the SCOPIA unified communications platform. SCOPIA Desktop extends room system based video conferencing deployments by allowing remote users to connect to conferences and fully participate in audio, video, and data collaboration as if they were in the same room, making it easy to connect to and fully participate in meetings no matter where users are, further extending SCOPIA's mission to easily connect any communications device anywhere.

CallTower Launches Consultant Access Program
CallTower has launched the CallTower Consultant Access Program (CAP), which offers North American telecommunications consultants access to hosted telephony services, customer ROI evaluations, RFP development support and valuable education on the rapidly growing, hosted voice and data solutions market. The CAP will offer customized information and support that consultants need to understand the needs of clients better, with respect to hosted-PBX and IP-based Unified Communications solutions.

Bandwidth.com Partners with AltiGen to Offer True SIP Unified Communications
Bandwidth.com announced it has partnered with AltiGen to deliver complete end-to-end VoIP services and systems for the SMB market. This alliance bundles the AltiGen Communications MAX 1000 all-in-one SIP platform with Bandwidth.com's SIP trunking solution. The goal of the alliance is to be among the only partners in the industry to offer SIP solutions that have been certified for security and interoperability, in addition to providing the productivity benefits of unified communications.

Unified Communications and IP Telephony Driving Voice and Data Network Upgrades
According to a recent Nortel survey of 464 members of the International Nortel Networks User Association (INNUA), the increased productivity and simplicity of unified communications and IP telephony are driving businesses to upgrade their existing voice and data networks. Productivity gains and the proliferation of devices are considered the main drivers for moving to unified communications. Respondents also indicated that the migration was a significant driver in upgrading their enterprise data networks.

CallXpress 7.9 UC Solution Now Available
AVST announced general availability of the new version of its flagship unified communications solution, CallXpress 7.9. Businesses of all sizes can now take advantage of AVST's robust solution, which offers new SIP integrations, enhanced localization features, and the ability for enterprises to define the unified messaging architecture that best meets their storage, access, and security needs. CallXpress 7.9 is the first unified communications solution that gives enterprise decision makers a choice of four different UM architectures.

Covergence Supports IBM BladeCenter
With a vision towards redefining communications and making it more efficient and affordable for everyone, Covergence, Inc. developer of secure, scalable technologies for controlling VoIP and other services at the access edge, has announced that its CXC appliance will now support IBM’s BladeCenter. With CXC, Covergence is the first company to supply a unified security and management solution for SIP-based services. CXC is a SmartClient Network Appliance, which allows the enterprises to secure, control, and monitor SIP based real-time communications.

RIM, Ascendent Systems Marry BlackBerry to the Corporate PBX
BlackBerry users can bring the functionality of their office desk phones with them anywhere they go, now that RIM has introduced the BlackBerry Mobile Voice System (MVS). The BlackBerry MVS enables a BlackBerry device to securely connect to a corporate PBX. That means all the functionality delivered through the PBX — such as four-digit dialing, access to voicemail, and other features, can be pushed to the device.

Dialogic Expands Relationship with Microsoft
Dialogic announced it has expanded its support for Microsoft’s unified communications solutions. Specifically for the upcoming unified communications release, Dialogic is readying a new series of gateways capable of hosting one of the server elements required for the Office Communications Server 2007 solution. The new gateways will debut the first hybrid architecture designed as integrated systems specifically for the Microsoft unified communications environment. Capable of hosting server software on-board, these hybrid gateways reduce the total number of servers required in the solution set.

CommuniGate Launches Pronto! for Unified Internet Communications
Pronto! is an Adobe Flash- and Flex2-based technology that brings together multiple forms of Internet communications and Rich Media, including email, chat, calendar/scheduling, IM, and more. CommuniGate chose Flash for a number of reasons, including security, portability, and the fact that one single technology supports a wide array of multimedia apps such as video, music, etc… in a single interface. Pronto! promotes team collaboration and increases employee productivity by unlocking email and other productivity tools from the desktop.

Siemens Goes Hosted with OpenScape Enhancements
Siemens Communications is not content to sit still in either the on-premises or hosted spaces, and has now announced not only enhancements to its existing OpenScape enterprise Unified Communications solution, but also that it is now offering that same platform on a SaaS offering.

Ensim to Demonstrate Unify Shared Edition 4.0 Capabilities on Microsoft Solution
Ensim Corporation announced the demonstration of a beta version of its Unify Shared Edition 4.0, the latest upgrade of its communications and collaboration management center for service providers. Ensim’s demonstration will show how Unify simplifies the day-to-day burden of activating, configuring, and managing a service provider’s unified communications and collaboration infrastructure, as well as highlight Unify's over-theair client and device configuration capabilities.

Bandwidth.com Helps Mitel Demo IP Telephony and IP Presence
Bandwidth.com announced that its SIP trunking technology is now being used by Mitel in its solution centers — facilities where customers preview Mitel's solutions in a live environment. "Solution centers are an invaluable way for us to showcase our Unified Communications to customers and partners," said Dan Mondor, President of Mitel. "Bandwidth.com enables us to show our market-leading SIP capabilities in action while allowing customers to experience product firsthand and the real-world business benefits our solutions deliver."

Avaya Announces New Intelligent Communications System for Branch Offices
Avaya announced Avaya Distributed Office, a new IP telephony communications system that delivers rich branch communications capabilities and powerful management tools in an economical package. Features such as presence and IM can be delivered to every location, enhancing staff responsiveness to customer needs. In addition, mobility features support employees on the go, providing effective communications regardless of location.

Microsoft and Industry Leaders to Bridge Communications Systems
Microsoft and 12 industry leaders announced plans to make it easier for businesses to protect and extend their communications investments. These industry leaders are extending their support for unified communications software from Microsoft by implementing the company's interoperability specification for Microsoft Office Communications Server 2007.




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