Dave Michels and Thomas McCarthy Howe Headline High-Impact Sessions for UCaaS and Cloud Voice Providers

November 5, 2025 – The UCaaS Event (www.theucaasevent.com) today announced two marquee keynote sessions designed to help cloud voice and UCaaS providers navigate the next wave of growth, innovation, and competitive differentiation: Industry analyst Dave Michels on UCaaS Mobility 3.0 and Voice AI, and voice innovation leader Thomas McCarthy-Howe (News - Alert) on how vCons are changing the future of UCaaS and cloud voice.

Both speakers have recently appeared at other industry events where attendees paid to hear their insights. At The UCaaS Event, these sessions are available at no cost, because registration is 100% free.

Keynote #1: What’s Next in UCaaS? Mobility 3.0, Voice AI, and Winning in 2026

Speaker: Dave Michels, Founder & Principal Analyst, TalkingPointz
Date & Time: Tuesday, November 11, 2025 – 9:00 am to 9:45 am ET

In this dynamic keynote, longtime industry analyst and founder of TalkingPointz, Dave Michels, unpacks what’s coming next in the UCaaS space and why it matters right now for CSPs, MSPs, and UCaaS providers.

Michels will explore the emergence of UCaaS Mobility 3.0, the rise of Voice AI, and how these shifts will transform user experience, operations, and competitive positioning across the communications ecosystem. Attendees will gain a clear roadmap for how to prepare their business for an opportunity-rich 2026—even in the face of market uncertainty and intense competition from larger vendors.

What You’ll Learn:

• Thought leadership talking points to spark conversations with peers, customers, and prospects
• How to compete and win against the “big guys” on Gartner’s (News - Alert) Magic Quadrant
• What UCaaS Mobility 3.0 really is and why it matters for SMBs and CSPs
• Who’s already doing it, how it works, and what it means for your product roadmap
• Whether customers truly care, and how to translate new tech into UX and business value
• The current trends shaping the next evolution of communication platforms

Dave Michels is the Founder & Principal Analyst at TalkingPointz, where he cuts through the noise of enterprise communications and collaboration. From UCaaS to CCaaS, CPaaS, and meetings, Dave delivers the “no-BS” insights providers rely on. With an M.S. in Telecom and IT leadership roles at GE and Coors, he brings a rare blend of academic rigor and real-world experience to his analysis.

Keynote #2: How vCons Change the Future of UCaaS and Cloud Voice

Speaker: Thomas McCarthy-Howe
Date & Time: Wednesday, November 12, 2025 – 1:00 pm to 1:45 pm ET

In this keynote, Thomas McCarthy-Howe explores “How vCons Change the Future of UCaaS and Cloud Voice.” Howe will give attendees a clear understanding of what vCons are, why they matter, and how they can be used to drive both product and revenue gains.

This session explains how voice interactions become structured data that providers can use to improve products, increase customer retention, and unlock new revenue streams. Howe will also unpack the business and technical impacts of vCons on UCaaS and cloud voice providers, sharing real-world use cases that attendees can apply directly to their own offers.

What You Will Learn:

• What a vCon is and how it works
• How vCons unlock new value from calls
• How providers can use vCons to differentiate and sell more
• Where vCons create workflow and compliance advantages
• Real examples that show how vCons drive measurable results

Thomas McCarthy-Howe is a recognized leader in cloud communications and voice innovation. He has helped shape the standards that define how modern communication systems work, and today he’s at the forefront of vCons—a new way of turning voice interactions into structured, high-value data.

Premium-Caliber Content, At a Free Event

“Bringing in speakers like Dave Michels and Thomas McCarthy Howe is exactly the kind of value we’re committed to delivering at The UCaaS Event. These are voices you’d normally have to pay to hear at other conferences, but our registration is 100% free. We strongly encourage every UCaaS provider, MSP, and CSP (News - Alert) to register and take advantage of the opportunity to hear these two important speakers.” — Bill McClain, President, Cloud Voice Alliance

Registration & Attendance

The UCaaS Event is built for CSPs, MSPs, resellers, and technology partners who sell UCaaS and cloud voice services under their own brand. Attendees get access to these keynotes plus additional sessions, partner showcases, and peer networking focused on practical strategies and real-world execution.

To register and secure your spot, visit www.theucassevent.com.

About The UCaaS Event

The UCaaS Event is a focused industry gathering for providers selling UCaaS and cloud voice services under their own brand. The event brings together thought leaders, technology innovators, and growth-focused providers to explore what’s next in UCaaS, CPaaS, CCaaS, and cloud communications. Through expert sessions, partner showcases, and peer networking, The UCaaS Event helps attendees sharpen their strategy, upgrade their offerings, and accelerate revenue growth.