HELIOS Recognized for Exceptional Innovation
Bethlehem, PA, August 22, 2024 — P2P Labs announced today that TMC, a global, integrated media company, has awarded HELIOS a 2024 Communications Solutions Products of the Year Award.
HELIOS is a newly launched omnichannel communication solution tailored for small and medium-sized businesses from P2P Labs and sold exclusively through service providers. HELIOS is the customer engagement software that integrates various digital channels such as email, chat, SMS, and social media through a single “pane of glass” layered on your existing voice and UC platform.
“HELIOS is the game-changing solution service providers have been asking for,” says Dave George, CEO of P2P Labs. “HELIOS enables the service provider to promote beyond the standard UC offering, to move beyond voice, to include webchat, SMS, app and social messaging, email, and more - the full digital communications experience, unified in a single-pane view. HELIOS can stand-alone or layer onto your existing UC platform, utilizing your existing tech stack investment, thus lowering the time and expense to onboard, train and go to market. With HELIOS, we’ve made customer engagement via omnichannel easy to offer and use, and feature and functionality-rich.”
HELIOS is designed to stand alone or leverage existing voice and UC platforms from NetSapiens (News - Alert) (Crexendo), PortaOne, FreePBX, FreeSwitch and others and is exclusively sold through service providers as a fully brandable offering for delivery of a OmniCX engagement solution. HELIOS is user-friendly, scalable, and affordable and will help service providers differentiate themselves, reduce churn, and increase their revenue. HELIOS also enhances productivity by leveraging API integrations like HubSpot, Salesforce, and Zoho (News - Alert), various automations and AI-driven insights. HELIOS is not just for the call and contact center, HELIOS includes and addresses the real needs of SMBs for improving their customer experience and engagement wherever business is happening and whatever marketplace they prefer.
“Congratulations to P2P Labs and team for being honored with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC (News - Alert). “HELIOS is truly an innovative product and is amongst the best communications products and services available on the market today. I look forward to continued excellence from P2P Labs and HELIOS in 2024 and beyond.”
About P2P Labs, LLC
P2P Labs is a comprehensive consultation, advisory and DevOps firm specializing in technology and communications applications, software and platforms, business and operational consultation, sales and channel empowerment, and various solutions expertise and support for service providers in the technology and communications industry. With well over 100 years of experience between them, the team at P2P is dedicated to making sure clients stay successful and innovative year after year.??
For more information about P2P Labs, please contact [email protected]
About TMC
Through our news and solutions-focused editorial platforms, live events, webinars, and online advertising, TMC provides global buyers with valuable insights for making informed technology purchase decisions and successfully navigating markets.
In turn, leading technology vendors rely on TMC, TMCnet and our family of sites and events for exceptional branding, thought leadership, and lead generation opportunities.
Our live event, including the ITEXPO #TECHSUPERSHOW, brings thousands of qualified purchasers and product decision makers together with vendors to form ultimate B2B tech buying community With our customized lead generation programs, including a turnkey webinar program, we consistently deliver a steady stream of leads that translate into sales opportunities and database growth.
In addition, display advertising on respected news sites and newsletters generates millions of impressions, bolstering brand reputations.
TMC offers a comprehensive 360-degree marketing solution, with services such as event and road show management, as well as expertly crafted content creation including blogs, press releases, articles, and marketing collateral. These efforts contribute to SEO, branding, and overall marketing and sales success.
To discover more about how TMC can assist you in achieving your marketing goals through our events and online advertising, please visit www.tmcnet.com. Stay connected with us on Facebook, LinkedIn, and X by following @tmcnet.
P2P Labs Contact:
Ken Adams
Co-Founder & President
P2P Tech | P2P Labs
484-820-5705
[email protected]
TMC Contact:
Michelle Connolly
Senior Marketing Manager
203-852-6800
[email protected]
