Tennessee Not-for-Profit Selects MetricStream for GRC

The MetricStream platform has been chosen by BlueCross BlueShield of Tennessee (BCBST), an independent, not-for-profit licensee of the BlueCross Blue Shield Association.

 

BCBST will use the platform for deploying an integrated software solution for a variety of business processes including governance, compliance, quality management, risk management, and corrective actions.

 

The Chattanooga based not-for-profit provides cost-effective, quality healthcare benefits to approximately 3 million members. BCBST aims to automate and streamline critical GRC and Quality Management processes through its enterprise-wide program.

 

This will also facilitate information management, collaboration, communication and oversight necessary to conduct business with ethics, integrity and in accordance with federal, state and local laws and regulations.

 

Gaurav Kapoor, CFO and general manager at MetricStream noted that healthcare insurance providers are announcing various reforms and initiating programs in a bid to improve quality of operations, ensure compliance with industry regulations and manage risk exposures.

 

"MetricStream's superior solution offerings provide a single point of reference for a number of complex and entwined processes and synergize risk, compliance, internal audit and quality management for greater visibility, lowers costs and higher efficiency."

 

MetricStream provides enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management solutions. Last week, the company was selected by Woolworths Food Division. This popular chain of retail stores in South Africa has selected MetricStream as the enterprise-wide platform for managing its Total Quality Management (TQM) initiative that covers quality, safety, audit, policy and regulatory compliance programs.