• VocalTec Communications, Ltd. named Elon Ganor its chief executive officer. Ganor, current chairman, previously has held the CEO post, during which time he oversaw the company's rapid rise in the Voice over IP industry (VoIP) it helped to create. He will immediately assume the responsibilities of Doron Zinger, outgoing president and CEO, who has resigned to pursue other opportunities.
  
  
• PakNetX Corporation, a provider of Integrated contact center (ICC) systems, announced that Rick Mace has been appointed president and chief executive officer. Mace will assume overall responsibility for day-to-day company operations as well as strategic direction.
  
  
• Teloquent Communications, a provider of virtual call center solutions for Web and conventional telephone-based customer interaction, announced the appointment of Gerald Rush as vice president of finance and administration and chief financial officer. Rush will be responsible for setting strategic direction for the finance, management information systems, human resources, and customer administration organizations.
  
  The company also announced the appointment of Tim Walsh to the position of vice president of sales. In his new role, Walsh is responsible for managing a field sales operation, a channel referral program, a federal government sales force, and a strategic alliance business development organization.
  
  
• Wireless Knowledge LLC, a joint venture company of Microsoft Corp. and QUALCOMM, announced that Eric V. Schultz has been appointed Chairman and CEO of Wireless Knowledge LLC effective immediately.
  
  
• Spyglass Inc. announced the appointment of John S. Pigott to vice president of sales. The company says Pigott, who sold software and services for IBM Corp. and Cerner Corp. for more than 20 years, understands Spyglass' solutions approach to the information appliance market.
  
  
• Redback Networks, Inc. named William Kurtz, chief financial officer of Scient Corporation, to its board of directors. Redback Networks is a leading provider of advanced networking solutions that enable carriers, cable multiple system operators (MSOs), and service providers to rapidly deploy high-speed broadband access to the Internet and corporate networks.
  
  
• Rapid Link, a provider of international Internet-based communications services, appointed Christian R. Stormer, founding partner of South Carolina-based CPA firm Bauknight, Pietras & Stormer, P.A., as the newest member of its board of directors.
  
  
• NEXTLINK Communications, Inc. has named Mark Gunning as vice president and chief financial officer. The company also announced it has named Kim Albano as vice president and chief service officer. Albano will be responsible for building world class, customer service management systems and teams across NEXTLINK.
  
  
• The International Multimedia Teleconferencing Consortium (IMTC) membership recently completed the election of the organization's board of directors and officers who will lead the organization through the year 2000. The complete results of the election can be found on the organization's Web site at www.imtc.org.
  
  
• SITEL Technology Services (STS), a business unit of Baltimore-based SITEL Corporation, the global customer relationship management (CRM) services company, announced the appointment of Amy Franklin as director of operations for its new Augusta call center. Franklin will oversee telephone and Web-based support agents performing services for large information technology accounts from a 50,000 square foot support center, which was recently opened in Augusta.
  
  
• Epicor Software Corporation named Richard 'Rick' Roll as its president and chief operating officer (COO). The newly created COO position will  report to George Klaus, chairman and CEO of Epicor. Roll will have overall  responsibility for Epicor's operations including sales, marketing,   professional services, customer support, and research and development.
  
  
• Merlot Communications, Inc., a provider of new generation networking platforms that extend the service provider network directly to the customer premise, announced that Liz Harrington has been appointed director of systems engineering and customer support. In her new post, Harrington is responsible for the technical management of accounts including design, installation, maintenance and customer support.
  
  
• Charles Vogt has joined Accelerated Networks, Inc. -- a supplier of data and voice over DSL and multi-service access solutions -- as vice
  president, worldwide sales.
  
  
• Taqua Systems, Inc., an emerging provider of next-generation switching platforms, announced that Brian D. White, former vice president of carrier sales at Nortel Networks, Inc., has been named the company's new senior vice president of sales. Taqua also announced the appointment of Keith Scheunemann, who formerly served with Harris Corporation and Summa Four Corporation, as Western regional vice president of sales.
  
  
• Kanisa Inc., an e-service solution provider, announced the appointment of Dominique Trempont as chief executive officer. Trempont, an experienced Silicon Valley executive, will grow Kanisa's product development capability, sharpen its Internet strategy and scale operations on a worldwide basis.
  
  
• StaffMark, Inc., an international provider of human resource and business solutions, announced that Michael R. Maffei has joined the company as vice president of the Call Center Solutions Group. The Call Center Solutions Group will be responsible for focusing on and developing a strategic call center staffing and operations program for StaffMark's current and future clients.

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