West Corporation, a CRM provider, announced that George Krauss has been appointed to its board of directors.

Westcon Group, Inc., a provider of networking technology, announced the appointments of Tom Dolan as chairman of the board and Alan Marc Smith as CEO and president.

Software provider VPIsystems announced that it has appointed Paul Commons as its CFO and Cas Skrzypczak to its board of directors. VPI Virtual Photonics announced that Charles Farrell will head its sales force as the new VP of sales for North and South America.

UltraDNS, an Internet directory services provider, announced that its chairman of the board, Rodney Joffe, has been appointed CTO.

LivePerson, Inc., an ASP, announced that it has named Gilbridge CEO Emmanuel Gill to its board of directors.

Endeca, a software solutions provider, announced the appointments of Steve Watson to director of marketing communications and Larry Concannon to director of business development.

traq-wireless, a provider of wireless solutions, announced that Jim Offerdahl has been appointed president and CEO.

TightLink Corporation, a provider of Web-based CRM solutions, announced that John Houtsma joined the company as vice president of sales.

Telvista, a provider of CRM solutions, has named Blake Wolff, president and CEO; Suzy Weaver, vice president of operations and secretary; John Crooks, vice president of sales and marketing; and Brent Mellow, vice president of administration.

Avaya Inc., a networking solutions provider, announced the appointment of Mark Leslie to its board of directors.

Gary L. Wingo has joined Advanced Switching Communications, a network access solutions provider, as executive senior vice president for worldwide sales.

Ellacoya Networks Inc., a broadband technology company, announced the appointments has named Varun Nagaraj as executive vice president of solutions and services and Tom Ruff as vice president of sales, Americas.

PointServe, a software solutions provider, announced the appointments of Ronald F. Beck as vice president of sales and Guy Waterman as vice president of business development.

USADATA, a provider of marketing automation solutions, announced that Eddie Smith joined the company as vice president of business development and product strategy.

Sonexis, Inc., a provider of voice technologies and solutions, announced that it named Mike Riley as its new Chief Marketing Officer (CMO).

Pika Technologies, a developer of computer telephony platforms, announced two appointments: Douglas Petty as vice president of technology and Terry Atwood as vice president of sales and marketing.

Syntellect Inc., a provider of open systems, enterprise voice portal software, and hosted services, announced it has named Jim Scharpf vice president of sales and Steve Dodenhoff vice president of global operations.

Unisphere Networks, Inc., an IP infrastructure provider, appointed Mark Nasiff to the position of CFO.

Inter-Tel, Inc., a provider of business telephone systems and related software, announced that Craig Rauchle has been appointed executive vice president and COO.

CopperCom, a provider of local exchange solutions, announced the appointment of Richard Smith as CFO.

Rockwell Electronic Commerce, a provider of contact management solutions, has announced that Steve Spender has been promoted to director of Eastern area field service in the global service and support area and Steven Piotrowski has joined the company as customer service manager for the Southwest region.

Big Bear Networks, an optical networking startup, has named Mark Thompson president and chief executive officer.

Occam Networks, Inc., a supplier of broadband loop carrier equipment, announced that Kumar Shah has joined the company as president and CEO.

Henry "Hank" Berg has been appointed COO at Taction, a customer contact service company.

LongBoard, Inc., a provider of telecommunications infrastructure software applications, announced that Dana Harrison has joined as vice president of marketing.

Billserv Inc., an electronic bill presentment and payment (EBPP) outsourced solution provider, announced that David S. Jones has resigned from the position of executive vice president.

Tacit Knowledge Systems, a provider of knowledge management solutions, announced that Michael R. Mooradian has joined the company as vice president of worldwide sales.

Infogain Corporation, an IT consulting firm, announced the appointment of Kurt Lee to vice president of sales.

Astute Solutions, a provider of CRM solutions, announced the appointment of L. Jay Manning to vice president of sales.

Abacus America, Inc., an ISP, software developer, and computer sales company, announced that Diane Brandis has been named senior vice president of business development and marketing for Aplus.Net, Rodopi, and all other divisions of Abacus America, Inc.

iManage, Inc., a provider of e-business content and software, announced the appointment of Dan Carmel as vice president of marketing and business development.

Finali Corporation, an online customer care solutions provider, announced its CTO, Dan Burgin, has been selected for InfoWorld's "CTO Advisory Council" and "Top 100 CTO Network."

Eicon Networks Corporation, a provider of communications security solutions, announced that Franois Campeau has been appointed president and CEO.

Magic Software Enterprises, Ltd., a provider of application development technology and CRM solutions, announced that it has appointed Steven P. Nohe, Sr. as CEO of the company's Magic Americas operations, which include Magic Software Enterprises, Inc., CoreTech Consulting Group, Inc., Answers on Demand, Inc., and Access Data Corporation.

Convergent Networks, a provider of broadband voice infrastructure solutions, announced the appointment of Jim Hamlin as vice president of large carrier sales.

Swallow Information Systems, a provider of customer management software solutions, announced the  appointments of Chad Bennett as an engagement manager and Ram Shankar as a senior implementation specialist. Swallow also announced the promotions of Bill Bostridge to senior vice president and Chip Goudreau to vice president of
marketing and operations.

ClientReps.com, a provider of Web-based call center and CRM management solutions, appointed Kathleen Torlucci as regional director.

CosmoCom, a provider of contact center platforms, has announced that Paul Visokey has joined the company as vice president of sales.

Call_Solutions.com, Inc., a business communications services provider, announced the appointment of Dennis G. Punches to its board of directors.

Bandspeed Inc., a broadband technology company, has appointed Bob Burke as its technology marketing director.

Kirusa, a next-generation wireless technology developer, has appointed Vijay Saraswat as vice president of engineering and David Berkley as chief scientist.

Answerthink, Inc., a provider of business transformation solutions, announced the appointment of Glenn Gutwillig to managing director of its Customer Relationship Management (CRM) Solutions group.