ITXC Corp. announced that Tom
Shoemaker, former vice president of AT&T WorldNet Service, has joined the
company as executive vice president of Business Development. He is responsible for both
new service development and mergers and acquisitions. The company also announced that Ed
Hirschman has been promoted to vice president of New Service Development. As
Vice President of New Service Development, Hirschman will continue to launch enhanced
voice-enabled services over ITXCs global network, ITXC.net(TM), foster product and
technology partnerships, and provide iNOW! and interoperability leadership. He reports to
Tom Shoemaker, ITXCs new Executive Vice President of Business Development.
Market mining leader AbTech Corporation announced it has changed its corporate name to MarketMiner Inc., a nod to its most
successful product to date, MarketMiner Express 3.0, a highly automated data mining tool
for direct marketers.
Millennium Teleservices, a provider of inbound and
outbound teleservices, announced the appointment of Daniel Mashburn as
the site director for the newly constructed Logan, WV facility. This new center will
integrate telemarketing with Internet-based services to provide their clients with leading
edge service.
Voxware, Inc., a leading provider of integrated
voice-based solutions for e-logistics, is pleased to announce that Ken Finkel
has joined Voxware's executive management team as vice president of new business
development.
Open Port Technology announced that it has named James
B. Tucker, Jr., vice president of global business development. In this newly
created position, Tucker is responsible for developing strategic relationships with other
companies in the IP services industry that will allow Open Port to expand its global
presence.
NICE Systems announced the appointment of Koby
Huberman, former vice president of marketing for the Enterprise Internetworking
Systems Group (EIS) of Lucent Technologies, as NICE's new senior vice president of global
marketing.
VocalTec Communications Ltd., the Internet
Protocol communications company, announced Douglas M. Dunn has joined its
Board of Directors.
Nuance, a leader in natural voice interface
software for telecommunications, enterprise and Web-based systems, announced the
appointment of Vinton Gray Cerf, Ph.D. to its board of directors. Dr.
Cerf is a pioneer in the development of the TCP/IP protocol and the foundation of the
Internet.
AccessLan Communications, Inc., pioneer of
PacketLoop and supplier of carrier-class, multi-service DSL solutions, announced the
appointment of telecommunications industry executive Michael Pisterzi as
its new president and chief executive officer.
Tachion Networks, innovators of the Collapsed
Central Office, announced that John Colton has joined the company as
senior vice president of engineering and manufacturing. Colton comes to Tachion from the
Optical Networking and DWDM group of Lucent Technologies.
Arbinet Communications, Inc., an exchange for
trading and delivering telecommunications capacity, announced that Robert S.
Vaters has been named executive vice president and chief financial officer.
Broadview Networks, a facilities-based
integrated communications provider (ICP) in the Northeast, announced the appointment of
three vice presidents of sales. The three executives, all assuming newly created
positions, are: Richard D. Rothman, vice president, sales - agent and
affiliate channels; Louis A. Severine Jr., vice president, sales - data
services; and David R. Thomas, vice president, sales - new market
development.
Silknet Software, Inc. announced that Michael
O'Brien has been promoted to vice president of products and that Brian
Aron has been promoted to vice president of strategic partnerships. Silknet is a
leading developer of customer-centric e-business software solutions.
TSI International Software Ltd. announced its new identity as Mercator Software, the e-business
transformation company. This new corporate identity marks a significant milestone in the
company's strategy to extend its leadership in the e-business integration market.
ArrayComm Inc. announced that Dr. Nitin
J. Shah, formerly vice president in charge of Wireless Internet Applications for
the Wireless Networks Group of Lucent Technologies, has joined the company as executive
vice president and general manager of the company's Internet Products Business Unit.
Unisphere Solutions Inc., a leader in
Service Ready Networking for Internet service providers and carriers, announced the
appointment of respected global telecommunications industry analyst Virginia
Brooks as director of the company's strategic solutions team.
RightNow Technologies, a provider of Internet
customer care systems, and RealMarket Research, a market research firm dedicated to
advancing the customer relationship management (CRM) market, announced that Greg
Gianforte, RightNow Technologies founder and CEO, has been named to RealMarket
Research's CRM Board of Advocates. The Board of Advocates consists of forward-looking
industry leaders who share a commitment to grow the CRM market through education and
research.
Davox Corporation announced the promotion of Jeffrey
Anderholm to senior vice president of marketing. Anderholm is responsible for
establishing product direction, bolstering partner initiatives, and creating marketing
programs to increase awareness for the company's recently launched Ensemble customer
contact solution. Davox also announced announced the promotion of Rusty Coleman
to senior vice president of North American sales.
Telution, a provider of applications and services
which foster enterprise-wide interactions for next-generation communications providers,
announces the appointment of John Konczal as vice president of business
development. Konczal is responsible for building overall market awareness of Telution and
its Communication Exchange application suite software that fuses the commonly disparate
front-to-back office triad of customer care, order management, and billing.
ITT Industries, Network Systems & Services
(NS&S) has appointed Carmen Jara as area manager of its Atlanta, GA,
customer support facility. Atlanta is the first of six offices that ITT Industries,
NS&S is opening in 2000 throughout the United States.
Alcatel announced that Patrick Liot
has been appointed president of its Internetworking business division based in Calabasas,
California. Liot replaces Steve Y. Kim, who will become the managing
partner of Alcatel Ventures, a newly created venture capital fund backed by Alcatel.
Solect Technology Group, a leader in IP billing and
customer care software, announced the promotion of Kevin Kimsa to vice
chairman and chief strategy officer, and the appointment of Howard Gwin
as president and chief operating officer for Solect.
MediaRing.com Ltd., a global leading provider of
Internet voice communication services, announced that Dr. Hwang Kuo-Wei
has joined the group as its new chief technology officer.
LivePerson, Inc. announced the appointment of
three key professionals to its senior management team, including chief technology officer,
J.R. Reagan; senior vice president of finance Ann Henry;
and vice president of client services Stephen A. McCoy.
3Com Corporation announced the latest step in the
company's move to become the networking industry's leading customer service and network
consulting company by appointing Dennis Connors as senior vice president
of its global Customer Service Organization.
Siemens Information and Communications Networks,
one of the world's premiere voice/data network solutions integrators, announced the
promotions of Dennis Kiefer and Ron Nicholson to area
vice president positions, in the customer support and service business.
United Customer Management Solutions (UCMS), a
worldwide leader in customer relationship management (CRM) outsourcing services, announced
it has bolstered its worldwide and U.S. operations with the appointment of three senior
executives: Sharon Matthews, chief executive officer for UCMS worldwide; Edward
Norton, president of UCMS, Inc. (U.S.); and Mandeep Khera, vice
president of UCMS worldwide marketing.
Lara Technology, Inc. announced the creation of EmpowerTel Networks, a separate
company that has taken over Lara's voice over IP (VoIP) systems business. Lara Technology
will continue to support the development of its high-performance silicon-based search
engines.
Sierra Wireless announced the appointment
of Glen M. Brownlee as executive vice president and chief operating
officer. The company is a leading provider of wireless data communications hardware and
software products.
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