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Rich Tehrani

[May 27, 2004]

Plantronics DSP-400



Recently, the people from Plantronics (news, alert) provided me with a DSP-400 headset to try out. We had chosen  the vendor Arel Communications and Software (news, alert) for our first ever TMC University. The headset was bulky, but I had decided to use if for the upcoming web conferencing demo that Arel was doing for us. Since Arel was going to be our vendor of choice, we had to run through the system a few times and learn about how it worked before we had our first class.


I used my DSP-400 and everyone was blown away by the clarity of my voice. I had an associate of mine, Dave Rodriguez, on a call from the same hotel using an analog Plantronics headset. Not one person had bothered to comment on the quality of his sound. I was told repeatedly how much of an improvement my sound was in comparison to his.


The people of Plantronics had told me that the headset would be an excellent choice for listening to music, which I categorically dismissed while smiling politely. As a former audiophile myself (if only there were more time for various and sundry hobbies as such), I knew the seriousness of headphones and I was an expert at selecting them. A great audiophile just knows what a good headset is supposed to look like. However, the headset in my possession looked funny, almost bizarre, and there was a microphone sticking out of it. I learned one valuable lesson: you should never judge a headset by its looks.


I am truly amazed by the sound quality of this device. It’s rather mind-blowing how remarkable it is. There is absolutely no room for disappointment when using the DSP-400. While the DSP-500 may have a better bass response, the 400 is an excellent choice for the everyday listener who wants incredible sounding music quality VoIP (news, tutorial, alert). The included Personal Audio Control Center software allows you to adjust the bass and treble and has a number of profiles for various types of music, such as jazz and classical.


The Plantronics DSP-400 is a serious VoIP headset and doubles as an audiophile's dream. I highly recommend it.


Are you seeing signs of growth in the market as well? Are you implementing VoIP in your company, government agency or as a service provider. Please talk back to me in our forums.

Rich Tehrani is TMC's president. He welcomes your comments. Participate in our forums.

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