Intrado Inc. has been making some strategic moves lately, the 9-1-1 infrastructure systems provider is not only teaming up with Vonage to aid the Voice over Internet Protocol (VoIP) (define - news - alert) pioneer’s E911 efforts, but the company just announced a deal with USA Datanet to deploy its Emergency Calling Service (ECS) nationwide. USA Datanet provides long distance voice; Internet access and IP network services to 480,000 residential and commercial customers. With this move, USA Datanet will be joining other Incumbent Local Exchange Carriers and wholesale VoIP providers currently dealing with Intrado.
“Immediate access to basic emergency services is an absolute requirement for our VoIP subscribers,” said David Montanaro, president and CEO of USA Datanet. “Intrado provides our customers with this critical component right from the start. Equally important, however, is the cooperation this relationship brings to the development of Intrado’s upcoming V9-1-1SM Mobility Service, which will offer innovative features to support VoIP’s full range of enhanced services that our subscribers require, such as mobility and real-time location information.”
Intrado will soon be launching its V9-1-1SM Mobility Service that meets NENA I2 requirements. The service will route VoIP 9-1-1 calls directly to a 9-1-1 call taker, and the caller’s physical address will appear on the call taker’s screen just like any other traditional wireline 9-1-1 call today. The company says the solution does not require new equipment at the PSAP to handle VoIP calls and will possibly need no additional staff to handle VoIP 9-1-1 calls because VoIP calls will replace—not add—current wireline 9-1-1 call volume. The V9-1-1SM Mobility Service will also provide an MSAG-valid address to the PSAP and deliver the call to the selective router, supporting static, mobile and foreign telephone number VoIP subscribers.
“Consumers will continue to adopt emerging technologies like VoIP that must be supported by the existing 9-1-1 system,” said Stephen Meer, Intrado chief technology officer. “Because of our ability to effectively integrate new technology, Intrado has extended its lead in the VoIP 9-1-1 market.”
Hopefully, corporate agreements like these will lead VoIP services in the right direction towards satisfactory 9-1-1 contingency planning and effective execution of such plans.
|Johanne Torres is the contributing editor for
TMCnet.com and Internet Telephony magazine. Previously, she was the
assistant editor for EContent magazine in Connecticut. She can be
reached by e-mail at [email protected]
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