Network services fault analysis provider WildPackets, Inc. just announced the release of EtherPeek VX—a VoIP network analyzer which allows providers and engineers to conduct tests on a “per call” basis.
The new EtherPeek VX extends WildPackets' broad network coverage to Voice over IP (VoIP) ( define - news - alert - tutorial) services. The product lets engineers assess the quality of VoIP calls by using the product's metrics—such as MOS, which allows engineers to compare network performance to that promised in SLAs. To make subjective assessments, engineers can use EtherPeek VX's playback feature to play calls back with varying amounts of jitter. By controlling the jitter, engineers can then assess the effect of network status on call quality.
The analysis tool can measure the quality for up to 100 open calls at the same time, without the need of any extra hardware. By combining the WildPackets' network analytics with and the "per-call" VoIP analytics, EtherPeek VX gives network engineers a single tool for troubleshooting any problem on a VoIP network, regardless of whether the problem involves voice or data. The product provides per-call analytics and metrics, and supports multiple signaling protocols like SIP, H323, MGCP, and SCS. EtherPeek VX's works in the “background,” its creator says that its passive monitoring analysis does not interfere with the network’s performance.
"Network problems and latencies that might be bearable for other applications are unacceptable for VoIP telephony, when network faults might literally be interrupting the voice of the customer," said Brant Cooper, WildPackets' vice president of corporate strategy. "Our customers tell us that EtherPeek VX is the powerful VoIP troubleshooting solution they've been looking for."
"EtherPeek VX is a tight integration of the traditionally excellent packet decoding functionality of the WildPackets EtherPeek family with a new and exciting expert view into how VoIP users experience the network. I can certainly recommend EtherPeek VX to any network or service engineer working with VoIP deployments," Dr. Steven Erde, Director, Office of Academic Computing, Cornell University Medical Center.
This announcement follows Walnut Creek, CA-based WildPackets recently acquiring several financial, healthcare, telecom and retail enterprises having migrated from legacy Sniffer network analysis systems to the company’s Omni³ distributed network fault analysis platform. This deal signed up The Gap, the National Weather Service, UnumProvident, QUALCOMM Incorporated, California Lottery, Safeway, SmartCity Networks, Trinity Healthcare, and WebMD.
|Johanne Torres is the contributing editor for
TMCnet.com and Internet Telephony magazine. Previously, she was the
assistant editor for EContent magazine in Connecticut. She can be
reached by e-mail at [email protected]
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