Further showing its
commitment to the full adoption of VoIP technologies, telecom giant
AT&T (news
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quote) announced it just signed on
23 companies worldwide to beta test its new
Voice over IP (VoIP)
(define
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tutorial) offering for workers that
labor remotely. The company plans to launch its new VoIP Global Remote
Worker during the first quarter of 2005.
AT&T first announced the VoIP
Global Remote Worker trial this June. Among the companies that have
signed on are entities with locations in Hong Kong, Singapore, Australia
and the United Kingdom. Some of the firms participating include Air
Products, BASF Australia Ltd, Bausch & Lomb Hong Kong Ltd, Global
eXchange Services and VTech.
"The velocity we've
demonstrated in deploying this initiative is proof positive of AT&T's
commitment to leverage both our leadership position with enterprises as
well as our expertise in VoIP-based solutions," said Cathy Martine AT&T
senior vice president of Internet telephony. "When it comes to VoIP and
meeting the demands of businesses around the world, no one is better
positioned than AT&T to VoIP-enable existing networks, deliver
interoperable solutions and to provide a platform for VoIP application
development."
The VoIP Global Remote Worker
is based on AT&T�s CallVantage Service platform. The company says its
new VoIP remote package is suited to meet the needs of international
business travelers moving from hotel to hotel around the world. Users of
the VoIP Global Remote Worker will have a single phone number, all the
advanced features included in the CallVantage service�such as global
teleconferencing, integration of voicemail with e-mail and do not
disturb. Users will also avoid wireless global roaming charges when
working remotely.
"We're very excited about the
value this service can contribute to our bottom line," said Eric Wong,
Bausch & Lomb Hong Kong's Manager of Information Management and
Technology. "The conferencing capabilities and integrated voice-mail are
significantly improving our ability to collaborate around the world."
Added Martine, "Not only does
this solution serve the needs of road warriors, its ideal for U.S.
residents or military personnel living abroad. Users can have a
U.S.-based phone number even if they're living in Hong Kong." The
initial installation and configuration of the service in non-U.S.
markets typically takes less than 30 minutes and is compatible with most
DSL or cable modem high-speed Internet services available around the
world.
This announcement follows
AT&T�s recent creation of a VoIP Innovation and Interoperability
Program, which will aid the stimulation, development, delivery and
adoption of new apps, capabilities and devices to serve businesses and
consumers using AT&T's VoIP services.
Johanne Torres is the contributing editor
for TMCnet.com and Internet Telephony magazine.
Previously, she was the assistant editor for EContent
magazine in Connecticut. She can be reached by e-mail at
[email protected].
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