SBC Communications, Inc. (news
quote) announced a deal made with Ford Motors Corp. (quote)
to provide the automobile giant with a Voice
over IP (VoIP) (define
tutorial) telephony system. The telecommunications company will
design, implement and manage the installation of about 50,000 Cisco IP
phones for Ford�s southeast Michigan-based headquarters and other
offices. This project is said to be one of the largest VoIP deployments
in the country to date.
Under the new agreement, SBC
aided by Cisco Systems will unify Ford�s separate communication networks
and bundle them into a single IP-based network, carrying voice, video
and data. In Ford�s case, SBC will be installing a package based on its
PremierSERV IP Telephony Advantage platform, using the Cisco Systems' IP
Communications system. Ford�s new VoIP-based communications network will
include an installation of about 50,000 Cisco IP phones to be used
throughout 110 Ford facilities in southeast Michigan over three years.
The new system will be supported on-site by SBC PremierSERV Managed Care
"We are very excited to have
the opportunity to work with Ford in this groundbreaking IP telephony
deployment," said Ray Wilkins, group president, SBC Marketing and Sales.
"SBC companies bring years of voice and data experience to the table.
That knowledge, along with our
focus on delivering fully
managed services, enabled us to work with Ford to assemble the right
strategy to meet its unique needs."
In addition to the benefits
of network convergence, the new IP telephony services will provide Ford
with plug-and-play functionality - employee moves, adds and changes can
be managed instantly, and businesses can scale up or down without
calling vendors or ordering new cards.
"We look forward to working
with Ford and the SBC family of companies -- two world-class
organizations -- to deploy this state-of- the-art network. This will
allow Ford to explore new communications applications, such as
integrated voice, e-mail and video services," said Rick Moran, Cisco
vice president of the Product Technology Marketing Organization for IP
SBC company�s Callisma, Inc.
will work with Ford throughout implementation of the new system. At the
staging facility, SBC engineers test equipment under operating
conditions that match those of the customer, allowing SBC companies to
optimize equipment and identify and resolve any potential issues well
before installation at the customer's location.
SBC companies have provided
Centrex voice services to Ford since 1986, and Ford today uses SBC
GigaMAN Service, a point-to-point Ethernet package, for high-bandwidth
connectivity between its southeast Michigan locations.
SBC Communications Inc.
|Johanne Torres is the contributing editor for
TMCnet.com and Internet Telephony magazine. Previously, she was the
assistant editor for EContent magazine in Connecticut. She can be
reached by e-mail at [email protected]|