April 2001

IP Fax Products & Services

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Long considered the "low-hanging fruit" of next-generation Internet telephony services, IP fax has come a long way in a short time. The following products and services serve as a sample of the variety of offerings available -- be they personal SOHO devices, portable road-warrior gadgets, carrier-class service provider solutions, enterprise fax products... they truly run the gamut. Regardless of the size and scale of these varied solutions, they all serve to lower the costs associated with faxing, and enable ease of use by integrating with voice mail, e-mail, etc., under the guise of unified messaging applications. If you're in the market for an Internet fax solution, check out these vendors and service providers. Visit their Web sites, do some research. And who knows? As we enter the era of ubiquitous enhanced services, you may one day realize that your journey on the road to efficiency, cost-savings, and IP-enabling your overall communications suite began with that first fax sent out over IP.
�- The Editors

IP Fax Products & Services Roundup

Genifax
OmTool International
8 Industrial Way
Salem, NH 03079
603-898-8900
Enter Genifax, here to bridge the gap between traditional faxing and emerging alternatives. It's modular, scalable, reliable, and fast -- offering Rapid install and configure, and speedy message processing. Genifax is built on a foundation architecture that is sleek, simple, yet incredibly powerful. The Genifax fax server solution is a true Windows 2000 enterprise application offering: Fast, streamlined performance; flexible, modular design; and efficient, fault-tolerant configuration.

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DM3 IPLink
Dialogic (an Intel Company)
1515 Route Ten
Parsippany, NJ 07054
973-993-3000
New version 4.0 features "IP Precedence" and enables organizations to prioritize transmissions in the network on a call-by-call basis for both VoIP and Fax over IP calls. This also enables organizations to better manage calls that are switched between voice and fax. DM3 IPLink expands Dialogic's customer's product offerings beyond PSTN to IP gateways. It enables them to also provide IP-only integrated media services that are important for voice portals and IP unified messaging, including voice and fax processing, conferencing, ASR, and TTS on a single PCI or CompactPCI platform.

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Arni-32-PCI
Odin TeleSystems Inc.
800 East Campbell Rd, Ste. 334
Richardson, TX 75081
972-664-0100
With 32 full-duplex analog phone interfaces for POTS, and software programmable electrical interface parameters (DC characteristics, receive/transmit levels, trans-hybrid balancing, and terminating impedance), the Arni-32-PCI supports all the major PTT standards worldwide. It incorporates four handset and/or external speaker connections, a PCI or CompactPCI host bus interface, and an H.100 or H.110 computer telephony bus interface.

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IsoFax
The Bristol Group
3070 Kerner Boulevard
San Rafael, CA 94901
415-256-2525
IsoFax provides centralized network fax services. With server software that runs on Sun, Windows NT/2000, Hewlett Packard, and IBM, client software that includes GUIs for browser-based faxing, Windows and NT, Sun, Hewlett Packard, and IBM, and APIs and all the tools that are needed for automating backoffice fax processes or integrating with existing applications, IsoFax solves your IP fax needs.

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CommWorks 8200 IP Fax Server
CommWorks Corporation (a 3Com Company)
5400 Bayfront Plaza
P.O. Box 58145
Santa Clara, CA 95052-8145
800-661-5267
The CommWorks FoIP solution resides at the service creation layer of the CommWorks three-tier architecture. As a flexible, modular system, it combines TC1000 gateway and the CW8200 FoIP Server to economically deliver enhanced fax services. The CommWorks 8200 facilitates seamless integration with network infrastructures, enabling a wide range of fax services for any subscriber type.

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Web.fax [email protected]
SAGEM Inc.
5150 Pelham Rd.
PO Box 5755
Greenville, SC 29606
Manage your faxes from your PC in an easy to use, cost-effective manner with Web [email protected] Send and receive your faxes through your PC via your e-mail box or from a [email protected] LAN Enterprise device. Enabling you to manage your faxes as easily as your e-mails, Sagem offers this turnkey solution to cut costs in both time and hardware.

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TR114
Brooktrout, Inc.
250 First Ave.
Needham, MA, 02494
781-449-4100
The TR114 Series of multichannel Universal Port boards offers full fax and voice processing on a single multichannel board, eliminating the need for separate fax and voice hardware platforms. Software-controlled digital signal processors provide independent fax and voice processing on each channel. Products are available in both ISA and PCI form factors. The TR Series is the platform of choice for advanced applications such as network faxing, broadcast fax services, fax-on-demand, and more. Brooktrout's boards are supported by over 28 major network fax software providers and are available in models ranging from one analog to 16 digital ports, as well as Direct Inward Dialing (DID) models. Brooktrout also offers a 2 slot PCI T1 solution with the integrated T1 interface on the TR114+P8V-T1.

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PIKA fax
PIKA Technologies
20 Cope Dr.
Kanata, ON, Canada
K2M 2V8
613-591-1555
Using PIKA fax, developers can create universal mailboxes that have fax messages routed directly to the user's desktop PC. PIKA offers a number of single card solutions for network connection, DSP fax, and voice processing. All PIKA voice processing cards can support full voice and fax on the same card. Previous generations of fax cards used dedicated per line fax processors and modem chips to off load the host PC, resulting in functionally limited and very expensive fax CT solutions. PIKA fax utilizes the on-board DSP that is resident on all PIKA hardware voice platforms to perform the fax modem, compression, and T.30 fax protocol functions. The power of the PC is leveraged by performing on-the-fly file format conversion and bit stuffing functions. PIKA's architectural approach to fax results in excellent performance at a fraction of the cost compared to other CT fax solutions.

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LightningFAX
Interstar Technologies Inc.
5835 Verdun Ave., 3rd Fl.
Montreal, Quebec Canada
H4H 1M1
514-766-1668
LightningFAX is a true cross-platform, cross-application network fax server solution that allows companies to deploy rapid, secure delivery and receipt of mission-critical fax documents on a global scale. From dot coms to brick-and-mortar enterprises, LightningFAX helps get rid of costly fax machines and improves productivity by giving workers complete fax messaging capability right on their desktops. It also enables back-office e-commerce while seamlessly integrating with the Internet and all business applications.

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Fax Messenger
Connect One Semiconductors, Inc.
2 Hanagar Street
Kfar Saba 44425
Israel
+972-9-766-0456
Connect One, provides updateable, ready-to-integrate, low-cost embedded Internet connectivity and messaging solutions that enable manufacturers of industrial, commercial and consumer devices to reduce the time, cost and complexity of connecting devices to the Internet. Connect One's Fax Messenger is an Internet appliance that enables any fax machine to send and receive e-mail as a fax. No PC is needed. For the price of a local phone call, you can send faxes and e-mail anywhere in the world. The Fax Messenger operates with any G3 fax machine. You can take it on the road with you, or use it at home or in the office. All you need is to connect a fax machine and a phone line to an ISP. You can also attach the Fax Messenger to an extension of a PABX.

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Mail.com
Business Messaging Services
Mail.com, Inc.
399 Thornall St.
Edison, NJ 08837
1-800-MAIL-COM
Mail.com, Inc. is a leading global provider of outsourced messaging services to enterprises and service providers. The company's solution set includes hosted Microsoft Exchange, Novell GroupWise, and Web/POP3-based e-mail and collaboration services; hosted e-mail firewall services such as virus scanning, spam blocking and content filtering; and a full range of Web-based, desktop, and production Internet fax solutions. Mail.com has IP network facilities in 20 key countries and currently serves over 10,000 corporate customers worldwide.

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InfoFax
InnoMedia Inc.
90 Rio Robles
San Jose, CA 95134
408-432-5400
InfoFax is a standalone Internet fax adapter that routes documents from your fax machine to another fax machine over the Internet. By faxing over the Internet, you can realize significant cost savings in your long-distance telephone bills. And with InfoFax, you don't even need a PC to send your faxes. InfoFax is designed with the end user in mind. It offers instant transmission of your faxes. Best of all, you use your fax machine the same way you've always used it. There is no need to learn any additional skills to use your fax machine with InfoFax. You can use InfoFax to send faxes to any fax machine in the world, or send faxes to email accounts conveniently and economically. To send faxes to any fax machine, you need only subscribe to the service of a compatible Internet fax service provider. The service providers take care of routing your faxes to the intended destination.

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RightFax 7.2
AVT-- RightFAX Products
6303 E. Tanque Verde Rd., Ste. 120
Tucson, AZ 85715
520-320-7000
RightFAX helps companies reduce costs, improve user productivity and enhance internal and external communications every day. RightFAX is a leader in enterprise fax, with over 22,000 installations across the. Today RightFAX solutions are installed in more than 80 percent of Fortune 100 companies. RightFAX 7.2 provides a total approach to enterprise communications with a complete range of network fax, production fax, and Internet delivery options.

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FAXMaker
GFI FAX & VOICE USA L.L.C.
105 Towerview Court
Cary, NC 27513
888-2-GFIFAX
FAXmaker installs as a connector on Exchange 2000, and fax-enables all Exchange 2000 users: Without installing additional client software, users can send and receive faxes from Outlook. Network administrators will not need to worry about additional user administration -- FAXmaker integrates with Active Directory and eliminates the need for a separate fax server user database. The minimal fax server configuration that must be done is performed via MMC (Microsoft Management Console). Besides Exchange 2000 integration, FAXmaker also takes full advantage of new Windows 2000 features -- FAXmaker supports the new Windows 2000 modem drivers, thus offering wider fax hardware support. A new feature in FAXmaker for Exchange 2000 is an interface to the HP Digital Sender, allowing users to send paper documents via the fax server easily.

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Net2Fax
Net2Phone
520 Broad St., 12th Fl.
Newark, NJ 07102
973-412-2882
Net2Phone offers a PC-to-fax solution, enabling people to send faxes from their PCs to any fax machine around the world at reduced rates. The Net2Fax software sits as a printer driver, so any document, spreadsheet, presentation, etc. can be sent over IP to any fax machine using Net2Phone's technology. The software is free and can be downloaded at www.net2phone.com.

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Instant Communications by eGix
eGix
10291 North Meridian Street
Suite 210
Indianapolis, IN 46290
317-816-5100
Instant Communications by eGIX (ICE) is designed to meet the demands of dynamic businesses and mobile professionals. Supported by eGIX's state-of-the-art infrastructure, 24 x 7 customer support. ICE is available in Chicago, Indianapolis, New York, Washington, D.C. and Los Angeles markets. As a next-generation, carrier-grade Unified Communications service that simplifies voicemail, e-mail, fax, and phone access from PCs, Personal Digital Assistants (PDAs), cellular phones and fax machines, ICE gels your communications into a single, easy-to-use Web-based interface.

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Online Fax
Epigraphx
750 Broadway
Redwood City, CA
94063
650-298-0100
Call volume and requested fax documents are tracked instantly. Company name, address, voice/fax number and other sales and marketing data can also be captured. Epigraphx is a cost effective solution, making the need for "pick, pack and mail" printed information greatly reduced. Information and technical data can be selected and delivered by representatives without leaving workstation.

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FAXASP
VisionLab
605 Lincoln Road, Suite 310
Miami Beach, Florida, USA 33139
888-411-4329
VisionLab's FAXASP solution is a customized program (usually a CGI script for intranet websites) that creates a link from a vendors' World Wide Web site to VisionLab's global IP fax network. Any document stored in the WWW site can be automatically attached to an "e-mail to fax" message and delivered to destination fax machines world-wide. This service can be integrated into almost any network or operating system that supports e-mail.

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International Voice & Fax Over IP
iBasis
20 Second Ave.
Burlington, MA 01803
781-505-7500
iBasis has built a global IP infrastructure -- a Cisco Powered Network for Internet telephony -- in order to deliver toll quality voice and fax services, as well as advanced communications services such as hosted Unified Communications and Internet telephony, to a rapidly growing number of tier one carriers around the world. iBasis currently provides service to more than 100 international carriers, including 11 of the 12 largest U.S.-based international carriers and 10 of the world's 20 largest global carriers.

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FirstClass
Centricity
100 Allstate Pkwy.
Markham, ON Canada
L3R 6H3
905-415-7000
Centricity is a Unified Communications company whose product, FirstClass UC, integrates all messages into one mailbox. By delivering true unified communications -- a single mailbox for all your messages (e-mail, fax, voice) accessible anywhere, anytime, using any device -- Web browser, personal digital assistant (PDA), cell phone, and new and emerging devices. FirstClass can manage the thousands of fax servers that make up your business.

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@fax Portal
@Fax, Inc.
1035 Putman Drive
Huntsville, Alabama 35816
256.721.3369
The @fax Portal connects your multi-site fax machines to each other over the Internet, instead of using conventional phone lines. Powered by @fax Portals, your fax machines can send or receive faxes, toll-free, to and from each other, whether they are located across town or around the world. Besides the substantial financial savings in your phone bill, the @fax Portal can dramatically increase your organization's productivity by sending paper faxes as digital e-mails from your fax machines. Once in digital form, these documents can be indexed and archived for search and retrieval. They can also be forwarded or broadcast to anyone, anytime, anywhere.

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NetXchange
Internet Xchange For Fax (IXF)
NetXchange Communications Inc.
960 Saratoga Avenue, Suite 260
San Jose, CA 95129
408-248-6200
NetXchange Internet Xchange for Fax (IXF) is a software telephony switch that routes faxes over the Internet on a least-cost basis. Using IXF, service providers can add store-and-forward faxing to their current service offerings and enhance their competitive positioning in local markets. Alternative carriers providing PSTN termination can also benefit from IXF by accessing additional traffic to generate more billable minutes.IXF is based on a store-and-forward transport method that provides fast, reliable transmissions over the Internet by maintaining dedicated connections between servers. Built-in error-correcting and retry logic ensures reliable local delivery every time. The result is a dependable fax service option that delivers significant benefits.

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