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Special Focus: Product Of The Year Awards
January 2004


Special Focus: Product Of The Year AwardsAs I write this introduction to our annual Products of the Year feature, I find myself cast in a Dickens plot, haunted by the ghosts of award winners past. Now, many of our fine readers no doubt already have pre-formed opinions on whether or not I am born to play the role of Scrooge or not, and I would respectfully urge them to keep those opinions to themselves.

The ghosts of winners past come in two forms. There are those companies that I am glad to see are still with us, continuing to create and develop new and innovative products regardless of market conditions � companies such as Audiocodes, who have appeared in this feature as winners as far back as January 1999. The reasons for their ongoing success are many and varied, but it�s in no small part due to their dedication to our industry that they continue to be on the receiving end of industry accolades. Then there are the ghosts of winners past who appear as a sobering reminder that even those companies who have great products sometimes fall prey to market forces.

Still, the end of the year is an obvious time for reflection and as such it�s a time for us to reflect on those products that have caused a stir in the industry over the past 12 months. The following vendors have all shown a commitment to quality. They have demonstrated an ability to execute on their vision, in an extremely difficult economic environment. And they have emerged as winners by virtue of developing products that address real needs in the marketplace.
Much akin to last year�s format, this year�s list features a wide range of products in a wide range of categories. And the challenge of categorizing many of these products is no minor challenge. Just consider how many companies would prefer not to be �labeled� to begin with.

And so, we are proud to present the best of 2003. This list should be construed as a starting place for those of you looking for solutions to solve your particular needs. In parting, (and as I have done every year) I remind you � implore you � to do your homework, research these companies thoroughly, follow up, and most importantly: Check out those customer references!

- Greg Galitzine

[ Return To The January 2004 Table Of Contents ]


3Com Corporation 3Com VCX V7000
Airespace Airespace Wireless Enterprise Platform
AltiGen Communications, Inc. AltiServIP PBX
American Portwell Technology ROBO-8820VG2
American Power Conversion InfraStruXure
Aspect Communications Aspect Iphinity Call Center
AudioCodes TrunkPack TP-6310 STM-1/OC-3 cPCI VoP Board
Avaya Avaya IP Office
Brix Networks Brix VoIP Assessment
Catapult Communications Corporation m5000
Catena Networks Catena Networks CN1000FX Fiber-to-the-X solution
Centillium Communications Entropia III
Ceragon Networks Ltd. FibeAir 3128
Citel Technologies CITELlink IP & SIP Handset Gateways
CoManage Corporation CoManage TrueSource 4.0
Comdial Corporation Converged Telephony Platform (V3.0)
Convedia Corporation Convedia IP Media Servers
Empirix Hammer Call Analyzer
ESI (Estech Systems, Inc.) E-Class systems (IP/IVX)
Excel Switching Corporation Excel Converged Services Platform (CSP)
FacetCorp FacetPhone
Fortinet FortiGate Antivirus Firewall
Forum Communications International Confer ECS
GL Communications, Inc. Automated Wireless Voice Quality Testing
Grandstream Networks, Inc. HandyTone 286
Ingate Systems Ingate SIParator 20
Intel Corporation Intel NetStructure Host Media Processing 1.1
Interactive Intelligence Inc. Enterprise Interaction Center (EIC)
Interstar Technologies XMediusFAX 4.0
Inter-Tel Inc. Unified Communicator 2.0 Software
Intertex SIP Switch
IP Unity Harmony6000, Release 2.0
iPine Networks VoIP Service Management System
ITXC Corp. ITXC.net - VoIP Internetworking
Kagoor Networks VoiceFlow 3000 Series
Level 3 Communications, L.L.C. (3)Tone
Luminous Networks Luminous PacketStream ES 500
Mediatrix Telecom Mediatrix 2531 IP Router
MERA Networks, Inc. MERA VoIP Transit Softswitch
Meru Networks Meru Wireless LAN System
MetaSwitch MetaSwitch VP3500
Micromuse Netcool for Voice over IP
Motorola Computer Group WTRB500
Natural Convergence silhouette
NEC America, Inc. - Corporate
Networks Group
Net6, Inc Net6 Application Gateway
Netrake nCite SE
NexTone Communications Inc. NexTone Multiprotocol Session Controller (MSC)
Nortel Networks Business Communications Manager 3.5
Qovia, Inc. Qovia Ion
Raindance Communications K2
Rockwell FirstPoint Contact FirstPoint Business Edition v4.0
Shoreline Communications, Inc. Shoreline Converged Conference Solution
Siemens Information & Communication
HiPath CorporateConnect 2.0
Sonexis, Inc. Sonexis ConferenceManager 4.0
STARBAK Communications, Inc. Create, Manage and Deliver Solution
Technoland Inc. TL-SBC 9000 Intel Xeon 533Mhz Based
All-In-One SBC
Telephony@Work CallCenter@nywhere
Texas Instruments - VoIP Group TNETV1050 IP Phone Solution
Toshiba America Information Systems, Inc. Strata CTX100-S
Trinity Convergence VeriCall Edge
Veraz Networks I-Gate 4000 Pro
Versatel Networks Versatel Networks SCS 4000 and SCS 1500
VIACK Corporation VIA3 E-Meeting Solution
Viola Networks NetAlly VoIP
Visual Networks Visual UpTime Select
Voiceboard Corporation BridgeWay
Webley Systems CommuniKate Conferencing
Witness Systems eQuality ContactStore for IP
Xten Networks, Inc X-PRO SIP Softphone
Zultys Technologies MX250

[ Return To The January 2004 Table Of Contents ]

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