June 28, 2012
inetwork Signs Agreement to Deliver One of Alabama's First Statewide Next-Gen 911 Call Routing Solutions
By Rachel Ramsey, TMCnet Web Editor
Today’s 911 systems need a big advance in order to continue efficiently handling today’s level of traffic and to handle tomorrow’s new requirements: handling video, photos and text and the ability to transfer 911 calls among communications centers. Next generation 911 (NG911) involves standardizing the underlying technology of the nation’s separate 911 systems, most likely using IP-base communication links, creating more centralized databases of information to handle calls and allowing 911 systems to accept and handle advanced information from citizens including video, photo and text messages.
inetwork, a provider of IP-based 911 and NG911 solutions, announced the Alabama Wireless 911 Board signed an agreement to deliver one of the nation’s first statewide NG911 call routing solutions. inetwork’s goal is to provide states and 911 authorities across the nation with more cost effective and efficient NG911 solutions as alternatives to cumbersome legacy 911 architectures, systems and procedures.
The inetwork solution follows National Emergency Number Association (NENA) recommendations and standards, paving the way for Alabama to support receipt of text messages, videos, photos and other IP-based requests for emergency assistance.
"America's first 911call was placed in Alabama in over 40-years ago," said Steve Leonard, executive vice president and general manager of inetwork. "We are proud of the role inetwork is playing in helping Alabama builds upon this legacy while also demonstrating inetwork's commitment to meeting public safety's next generation 9-1-1 needs."
In addition to emergency services, inetwork also offers voice and SMS products. Its all-IP, nationwide CLEC network is the sixth largest voice network in the country, with the ability to offer local phone service in almost any location in the U.S. All telephone numbers on its network can be easily updated to support sending and receiving SMS messages. inetwork sends over one billion messages per month and have full geographic redundancy of all network elements.
"inetwork is our ideal choice to roll out next generation 9-1-1 call routing to our citizens, based on their proven 911 technologies and ability to develop a cost effective alternative," said Roger Wilson, chairman of the Alabama Wireless 911 Board. "Our work with inetwork will help us to better serve citizens while also reducing costs associated with providing emergency services."
Alabama isn’t the only state implementing new emergency communications systems. Exalt (News - Alert) Communications is providing microwave backhaul systems to unify emergency communications services in the Rock County Communications Center in Rocky County, Wisconsin. The center supports 26 police, fire and EMS agencies and is the only Commission on Accreditation for Law Enforcement Agencies (CALEA)-accredited center in the state of Wisconsin.
The Exalt backhaul network supports voice, mobile data, Wi-Fi hotspot services and the center’s new P25 land mobile radio (LMR) system from Raytheon.
Airespring, a provider of next-generation integrated, SIP trunking, cloud hostedIP PBX (News - Alert), voice, data, MPLS mesh and conferencing products, is one IP communications provider that the industry might turn to if NG911 becomes adopted in more states. The company offers multiprotocol label switching; its virtual private network (MPLS-VPN) meshed network is the ultimate product for organizations requiring secure T-1 and higher speed data networks with private network security.
To find out more about AireSpring (News - Alert) visit the company at ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. Visit AireSpring in booth #719. For more information on registering for ITEXPO click here.
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Edited by Amanda Ciccatelli