VoIP Provides Consistent Communication for Business and Residential Customers

By Michelle Amodio, TMCnet Contributor

Switching over to a voice over Internet protocol (VoIP) system is becoming a common trend in telecommunications. While there is a lot to consider when migrating to VoIP – from hardware equipment such as VoIP routers, gateways, and so on – it really comes down to one simple thing: reliability.

In terms of business, many companies today rely on consistent communication, both internally and for their customer base, so quality communication serves as the beginning of the journey to VoIP that will lead to cost savings and increased overall efficiency.

Aside from dramatically cutting costs, putting voice and data on one network boosts productivity in all facets; it’s one-stop solution for e-mail, voicemail, and other data-driven activities. VoIP also allows businesses to take advantages of features without paying extra fees. This includes voicemail, caller ID, conferencing, forwarding and “follow me” make it easy to work remotely from any place with an Internet connection.

Companies like PowerNet Global (News - Alert) make it easy for businesses and residential customers to select the best and easiest solution for their needs based on a VoIP system. Their hosted IP PBX (News - Alert) solution comes complete with features that provide the latest in communication technology without sacrificing budgets.

The solution includes unlimited local calling, bundled or metered long distance, and four IP phones. Features include Call Forwarding, Find Me Follow Me, Music on Hold, meet many business' needs. Also available are supplement services like Auto Attendant, E-Fax, and Wi-Fi Hot Spots.

For the non-business customer, PowerNet Global’s Digital Phone (News - Alert) @ Home offers low-cost plans that use a touchtone phone, a high-speed Internet connection, and an easy-to-install phone adapter supplied by the company. The digital phone service provides unlimited local and long distance calling with optimal voice quality and loads of included features for less than landline phone service.

With VoIP, new applications are being developed all the time. Web-enabled call centers, remote telecommuting, collaborative white boarding and even applications for personal productivity have vastly improved communications as we know it.

There is no doubt that the way in which VoIP services are delivered is changing how businesses and people communicate. With its low costs, the convenience and portability and advanced communication features, VoIP benefits everyone from individuals to small offices and large enterprises.

(source: http://www.tmcnet.com/channels/voip-service-provider/articles/340110-voip-provides-consistent-communication-business-residential-customers.htm)