[September 2, 2003]

ERC Net To Use Clear Software For Service Assurance And Management

Clear, a global supplier of optical, broadband and digital performance management software, announced that the Education and Research Consortium Network (ERC Net), a subsidiary of the ERCWC, will use its software to monitor the transport layer (layer one) of ERC Net's network enabling real-time performance-based service assurance and service management.

Proactive performance management allows network problems to be identified before they impact service and also can reduce costs by utilizing existing network assets more efficiently and effectively.

"Sixty percent of service-affecting problems occur at the transport layer of the network that inevitably manifest to higher layers," said Tom Richards, CEO of Clear. "Clear provides ERC Net with the functionality to monitor its mission-critical transport technology, which will help to prevent network delays that disrupt the entire organization."

"As a new network services provider focused on education, research and economic development, ERC Net is in the unique position to take advantage of Clear's ability to integrate with other off-the-shelf OSS software, thus eliminating the need for ERC Net to develop costly custom software solutions. This allows us to provide our network at a much lower cost and with better performance than previous generation networks," said John Short, general manager for ERC Net.

"Additionally, Clear's unique capability of supplying graphical fault and performance trending reports will enable ERC Net to proactively resolve issues and assure a greater level of network reliability for our network partners and customers."

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