[August 20, 2003]

NextiraOne Completes WAN/LAN Installation At St. Joseph Medical Center

NextiraOne, LLC has announced the completion of the WAN/LAN network installation for Baltimore’s St. Joseph Medical Center. By implementing a fast, reliable data network, NextiraOne is helping St. Joseph to improve communications for staff, patients and their loved ones.

Because a healthcare setting requires uninterrupted communications, NextiraOne paid particular attention to St. Joseph’s needs and conducted an extremely smooth implementation. NextiraOne’s high level of customer care brought value and made possible the efficient implementation of the new network.

Throughout the process, NextiraOne personnel worked hand-in-hand with St. Joseph IT staff to ensure an installation that was quick, efficient and made everyone comfortable. Prior to the actual installation, NextiraOne engineers conducted a full system setup and test of the new network at NextiraOne’s staging facility in Sunrise, Fla., enabling St. Joseph staff to thoroughly test all parameters of the system, including its failover and recovery. This preparation led to an efficient system installation and problem-free operation.

"With our previous system, it took us several months before we felt we knew how everything worked and that we truly ‘owned’ the system," said Jose deBorja, manager, Technical Support, Information Services (IT) for St. Joseph. "But NextiraOne made it possible for us to work very closely with them, which helped us to optimize our use of the new system’s capabilities. Allowing us to fully test the system at their off-site staging facility was very beneficial, and the entire process went so smoothly that we felt like we owned it even before they handed us the proverbial keys."

"In order to ensure a smooth transition to the new network, we made teamwork and staging our top priorities, because no network can be considered more mission-critical than that of a top-ranked medical center," said Michael Ruley, president and CEO of NextiraOne. "Because NextiraOne personnel listened closely to St. Joseph’s concerns in order to identify the best solutions, every aspect of the design and implementation was focused on meeting the communications needs of the staff, patients, families and others who rely on St. Joseph."

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