September 2002

The private and government agencies listed below will be eager to provide you with all the information and guidance you need when deciding on the location for your next expansion.

Allen Econ. Dev. Group
Lima, OH
Marcel Wagner: 419-222-7706
City Economic Development Services

Akron (OH) Regional Dev. Board
Bob Bowman: 330-376-5550
Regional Economic Development Services

Village of Arlington Heights (IL)
Dept. of Planning & Community Dev.
Martha Harley: 847-577-5672
City Economic Development Services

Barnesville Econ. Dev. Authority
Karen Lauer
800-354-7570/www.barnesvillemn.com
Real Estate Services, City Economic Development Services
The Barnesville EDA provides one-stop assistance for land and building inventories, financial tools, business incentives, utility information, labor studies and community demographics. Barnesville's central location in western Minnesota offers many advantages to the new or expanding business.

City of Blue Springs (MO)
Fran Owens: 816-228-0209
City Economic Development Services

City of Boonville (MO)
Mary Hin: 660-882-2332
City Economic Development Services

BTeLocations
Gerry Duggan
+44 (0) 1977 592194/
www.bt.com/btelocations
Site Selection Services, Real Estate Services
BTeLocations provides companies planning a call center investment in the U.K. with its LocationSearch service, which matches a company's business requirements to a specific location, and access to a portfolio of pre-selected business and science parks, pre-equipped with the latest, resilient dual optical fiber telecommunications infrastructure. BTeLocations will ensure that the site selected provides business continuity at all times in the event of disruption through fire, flood and other unforeseen circumstances. The benefits to investors of LocationSearch and the BTeLocations business park portfolio are easy and fast set-up times; unrivalled local knowledge and unbiased information; ongoing support with business development; and a cost-effective and resilient communications infrastructure.

Burlington (IA) Area Ch. of Com.
Dennis Hinkle: 319-752-2320
City Economic Development Services

Burlington Northern Econ. Dev. Coun.
Fort Worth, TX
817-352-6547
City Economic Development Services

Business Dev. Corp. of Vernon (TX)
Earl R. Joy: 940-552-6502
City Economic Development Services

Butler City (KS) Econ. Dev.
Larry Powell: 316-733-0693
City Economic Development Services

Can Do!
Marion, OH 43302
Dave Claborn: 740-387-2267
City Economic Development Services

Cape Girardeau (MO) Area Ind. Recruitment Assn.
D. Mitch Robinson: 573-334-5000
City Economic Development Services

Carbondale (IL) Business Dev. Corp.
John A. Linehan: 618-529-4978
City Economic Development Services

Centralia, IL Area Econ. Dev.
Ed Basch: 618-532-7424
City Economic Development Services

Clarksville/Montgomery County (TN) Econ. Dev. Coun.
Michelle Dickerson
931-551-4313/www.clarksville.tn.us
Regional Economic Development Services

Davenport One
Kathy Evert: 563-322-1706
City Economic Development Services

Econ. Dev. Coun. of Decatur-Macon City (IL)
Dick Eggers: 217-422-9520
City Economic Development Services

Edinburg (TX) Econ. Dev. Coun.
Milly Vela: 956-383-7124
City Economic Development Services

City of El Paso, TX
Dept. of Econ. Dev.
915-533-4284
City Economic Development Services

Entergy Arkansas, Office of Econ. Dev.
Jubal Smith
501-377-4089/www.ConsiderArkansas.com
Site Selection Services; City/County/State Economic Development Services
Entergy's Office of Economic Development specializes in site selection consulting services in the state of Arkansas. We provide professional and confidential economic development services to companies interested in expanding their operations by offering comprehensive, turnkey assistance with business expansion and relocations through our current database of available buildings, sites, utility rates, incentives, workforce information and financing options.

The FinnCenter (Rovaniemi, Finland)
Richard W. Peck:
877-467-8877/www.finncenter.com
Real Estate Services, Regional Economic Development Services
We offer a 50 percent cash back on all costs for land, building and equipment at the FinnCenter. We pay 50 percent of salaries for all new hires for one year. Multilingual with American English, plus the area is T3 hardwired.

Fostoria (OH) Econ. Dev. Coun.
Anthony Allen: 419-435-7789
City Economic Development Services

Great Outcomes Limited
Giles Potter:
+64-9-375-7430/www.great-outcomes.com
Site Selection Services
Great Outcomes provides specialist call/contact center consultants who lead the design and implementation of management performance improvement in New Zealand and Australia. Project management expertise covers site selection recommendations in New Zealand and Australian regions and cities, center construction and design, as well as operational management: roster development, team management strategies, recruitment strategy, process engineering and review, staff communications, outbound calling design and management.

Great River (IL) Econ. Dev.
James E. Mentesti: 217-223-4313
City Economic Development Services

Greater Dubuque Dev. Corp.
Rick Dickinson: 319-557-9040
City Economic Development Services

Harrison County Dev. Commission
Brynn W. Joachim
228-863-3807/www.mscoast.org
County Economic Development Services
The Harrison County Development Commission provides call-center-specific assistance with market statistics, site selection, permitting, employment pre-screening and training, and meetings with local officials.

Hammond (IN) Urban Enterprise Zone
Patrick J. Reardon:
219-853-6512
City Economic Development Services

Hartford City (IN) Econ. Dev. Coun.
Carol Pugh: 765-348-4944
City Economic Development Services

Hunt Valley Dev.
Mission, TX
956-585-9595
City Economic Development Services

Iowa Area Dev. Group
Rand Fisher: 800-888-4743
Regional Economic Development Services

Icep Portugal/Portuguese Trade Commission
Miguel Garcia:
212-354-4610/www.portugal.org
National Economic Development Services
Icep Portugal is the Portuguese government's one-stop shop for major investors. It provides a full range of support including information on sites, buildings and workforce issues, utilities, costs and suppliers. It can also negotiate incentive packages and provide support for expatriate workers.

Illinois Valley Area Econ. Dev.
Barb Koch: 815-223-0227
Regional Economic Development Services

Indiana Dept. of Com.
Business Dev. Div.
Robert Murphy: 317-232-8888
State Economic Development Services

Invest Northern Ireland
Paul Hanna:
847-945-2908/www.investni.com/invest
Site Selection Services, Real Estate Services, National Economic Development Services
Invest Northern Ireland (Invest NI) is a government entity that ensures companies locating in the region have access to a full range of practical and financial support so that they may get started quickly and successfully develop their businesses. Invest NI provides tailored reconnaissance visits in Northern Ireland to maximize exploration of the region as an investment location. Support mechanisms include assistance with the planning and implementation phases of a project, recruitment and specialist training support, assistance with property selection, research and development support, selective financial assistance, and a continuing partnership aimed at continued growth and development of the business.

Investment New Zealand
Paul Gestro
+64-9-915-4303/www.investnewzealand.govt.nz
National Economic Development Services
A dedicated telecommunications and contact center investment manager works actively with overseas companies to demonstrate the competitive advantages that New Zealand offers, and in particular to: provide background briefings and opportunity evaluations that companies need to make investment decisions in a choice of locations in New Zealand; help access local authority economic development agencies which offer advice at a site level; provide introductions to senior local and central government contacts and to industry leaders; cut through red tape; and organize planning assistance for pre-investment visits to New Zealand.

Jackson City (IN) Ind. Dev. Coun.
Jim Plump: 812-522-4951
City Economic Development Services

JAMPRO - Jamaica Promotions Corporation
Julian J. Robinson
876-978-7755/www.investjamaica.com
National Economic Development Services
JAMPRO is the Jamaican Government Export & Investment Facilitation
Agency. There are a number of services provided including: approvals for applicable incentives; work permits and visas; land and building approvals; identifying joint venture partners and matchmaking services; advising and participating in the negotiation of joint ventures; identifying sources of financial assistance; arranging itineraries and visits; marketing support for companies seeking contracts; market intelligence and assistance with product promotion; and trade commissioners in New York, Toronto and London.

JCG International, Inc.
Jean Claude Goldenstein
914-777-0614/www.jcg-international.com
City/County/State/National Economic Development Services
JCG International is a New York and West Coast-based business development consulting firm specializing in generating qualified U.S. leads for economic development, trade organizations and service providers like telcos. Jean Claude-Goldenstein, Managing Partner, is the former Director of International Location Advisory Services at Ernst & Young and is supported by a unique team of industry advisors and relationship managers.

Jeffersontown (KY) Dev. Coun.
John Cosby: 502-261-9697
City Economic Development Services

Jobs Chautauqua, Inc.
P. Christian Yates
716-488-2847/www.jobs-chautauqua.org
County Economic Development Services
Jobs Chautauqua is a private/public partnership engaged in promoting and connecting economic development resources with prospective businesses for Chautauqua County, New York.

Joplin Area (MO) Chamber of Commerce
Rob O'Brian:
417-624-4150
City Economic Development Services

Kansas Dept. of Commerce and Housing
Bill Thompson
785-296-5298/www.kansascommerce.com
Site Selection Services, State Economic Development Services
The Kansas economic development office provides site location assistance to corporate clients and packages incentive programs for those clients.

Kapolei Property Dev. LLC
Jeanne K. Schultz
888-322-2232/www.kapolei.com
Real Estate Services
Kapolei, Hawaii presents sale and leasing opportunities for businesses looking to grow and expand. Technology companies will find attractive advantages here that will enhance their competitive position in the new global economy. Kapolei's already sizeable base of very successful retail and office projects provide an excellent foundation for the rollout of new retail and office projects ranging from large 'destination' regional retail and entertainment centers to mid and smaller-sized retail and office complexes.

City of Kirksville (MO)
Mari Macomber:
660-627-1224
City Economic Development Services

Longview (TX) Econ. Dev. Coun.
903-753-7878
City Economic Development Services

Louisiana Dept. of Econ. Dev.
225-342-3000/www.lded.state.la.us
State Economic Development Services
The Department of Economic Development is dedicating its resources to serve the needs of resident industry while exceeding the expectations of companies looking to do business in Louisiana. Louisiana's roster of business incentives is designed to retain and attract new industry. Foremost among them are the Quality Jobs program, the Enterprise Zone program and the Workforce Development Training program.

McAllen (TX) Econ. Dev. Coun.
Nancy Boultinghouse: 956-682-2875
City Economic Development Services

Marshalltown (IA) Area Ch. of Com.
Mike Donahey: 800-725-5301
City Economic Development Services

Metro Indianapolis Network
Bill Petranoff: 317-838-6980
City Economic Development Services

Minnesota Dept. of Trade and Econ. Dev.
651-297-1291/www.dted.state.mn.us
State Economic Development Services
The purpose of the Department of Trade and Economic Development is to advance the economic vitality of Minnesota. The department will employ all available resources to generate high-quality jobs; stimulate workforce development; expand Minnesota exports; and encourage domestic and international travel within Minnesota.

Mississippi Dev. Authority
Robert J. Rohrlack Jr.
601-359-3449/www.mississippi.org
Site Selection Services, State Economic Development Services
The Mississippi Development Authority, the state's comprehensive economic development agency, is tasked with creating jobs, building businesses and improving the quality of life for Mississippians. Our activities consist of facilitating the location, retention and expansion of business and industry in Mississippi. We provide technical assistance to entrepreneurs interested in starting and growing a business with special emphasis on assisting minority- and women-owned businesses. Also we work to enhance our local communities' potential for economic development through the provision of technical assistance and grants.

Village of Mokena (IL)
Sharon Filkins Jenrich:
708-479-3900
City Economic Development Services

NCS International Inc.
James R. Beatty:
402-572-9292/www.callcentersites.net
Site Selection Services
NCS International is experienced in working with small companies as well as Fortune and Inc. 500 companies in developing and implementing expansion and relocation plans. NCS International maintains a database of economic development organizations, chambers of commerce and government agencies representing communities worldwide. This information can be utilized to access specific locations for site selection needs. The NCS International confidential site location program is based on a clear understanding of your project needs, and is designed to bring you the greatest return on your investment.

New Mexico Econ. Dev. Dept.
Fabian Trujillo
800-374-3061/www.NewMexicoDevelopment.com
Site Selection Services, Real Estate Services, State Economic Development Services
The New Mexico Economic Development Department offers companies that are looking to relocate to or expand in New Mexico the resources necessary to do so. Our staff can assist a company or consultant by providing concise information regarding locations, incentives, labor and real estate that best suit that organization's needs.

The North of England Inward Investment Agency
J.C. Jeffrey
847-593 6020/www.thenoe.com
Site Selection Services, Real Estate Services, Regional Economic Development Services
The North of England Inward Investment Agency is an agency funded by the British Government responsible for assisting U.S. companies to consider the benefits of locating in the North of England. As an agency funded by the British Government, the services we provide are without cost to your company and are treated strictly confidentially. Among the services we provide are: market research and analysis; advising companies on financial incentives/assistance; coordinating local and national government documentation; site or plant location; recruitment and training services; and investor development.

City of Obetz (OH)
Otis Jones: 614-491-1080
City Economic Development Services

Ohio Dept. of Dev.
Mark Rickel: 800-848-1300
State Economic Development Services

Omaha Econ. Dev. Coun.
Greater Omaha Ch. of Com.
800-852-2622/www.omahachamber.net/Business/oedc.html
City Economic Development Services
Omaha's public and private sectors actively and aggressively promote the attraction and expansion of business and industry. The Omaha Economic Development Council, sponsored by the Omaha business community, is ready to assist new business citizens in many ways. OEDC services include assistance in these areas: available sites and buildings inventory; business assistance programs; workforce; energy; training; transportation/communications; taxes; financing; markets; inter-agency liaison; and site inspection tours.

City of Oshawa, Canada
Cindy Symons-Milroy
905-436-5617/www.city.oshawa.on.ca
City Economic Development Services
The city of Oshawa is located just 32 miles east of Toronto on Lake Ontario. With an excellent transportation and transit infrastructure, a well-skilled labor force of over 600,000 within a 20-minute commute and a safe and affordable community, Oshawa is your call center location of choice!

Ottawa/Franklin City (KS) Econ. Dev. Inc.
Louis J. Atherton: 785-242-1000
City Economic Development Services

Paris (TX) Econ. Dev. Coun.
Gary Vest: 903-784-2501
City Economic Development Services

Pearland (TX) Econ. Dev. Coun.
Mike Chance: 281-652-1600
City Economic Development Services

Pecos (TX) Econ. Dev. Coun.
Gari J. Ward: 915-445-9960
City Economic Development Services

City of Pontiac (IL)
Chris Joslin: 815-844-3396
City Economic Development Services

Quad City (IL) Dev. Group
Rob Lamb: 309-788-7436
City Economic Development Services

Rock City (WI) Econ. Dev. Agency
James Otterstein: 608-757-5598
City Economic Development Services

Sedalia-Pettis City (MO) Dev. Corp.
Tammy Brownlow: 660-827-0884
City Economic Development Services

Shelby City (IN) Dev. Corp.
Michael Dellinger: 800-223-2210
City Economic Development Services

City of Southfield (MI) Bus. Dev.
Barbara Bartos: 248-208-8080
City Economic Development Services

Spokane Area Econ. Dev. Coun.
Mark E. Turner
800-SPOKANE/www.spokaneedc.org
Site Selection Services, Real Estate Services, City/County/Economic Development Services
Spokane Area EDC Services: A team of economic development professionals is trained to help companies through the expansion and relocation process by assisting companies find and train employees; assess and cut business costs; investigate and secure financing; locate and obtain affordable real estate; move through the streamlined permitting process; coordinate site visits to the Spokane region; and understand and utilize public improvement programs.

The Staubach Company
Pete Marin
404-231-2331/www.staubach.com
Site Selection Services, Real Estate Services
The Staubach Company provides the following services: macro and micro site selection; incentives negotiation; real estate transaction services ' acquisition/disposition; strategic planning and financial services; and construction project management.

Storm Lake (IA) Area Dev. Corp.
Chris Nolte: 712-732-3780
Regional Economic Development Services

Strongsville (OH) Econ. Dev.
Gene Magockey: 440-238-5720
City Economic Development Services

Szatan & Associates
Jerry Szatan
312-440-9070/www.SzatanAssociates.com
Site Selection Services
Szatan & Associates specializes in location strategy and site selection consulting for call centers, back offices, headquarters, and other corporate facilities. Experience throughout the United States and abroad. Services include site selection, relocation feasibility analysis, labor market analysis, and economic incentive negotiation for expansion, relocation, mergers and acquisitions and consolidations.

Tourism and Industrial Dev. Co. of Trinidad and Tobago
Investment Division
Dixie Rampersad:
868-623-6022(306)/www.investTNT.com
National Economic Development Services
TIDCO works closely with foreign companies looking at Trinidad & Tobago as a potential call center location. The organization helps facilitate and expedite the process by providing information and necessary contacts to interested parties. Trinidad & Tobago offer a low price for labor, real estate and utilities. Telemarketing skills and technical expertise in Trinidad & Tobago rival call center counterparts in North America or elsewhere in the Caribbean region.

Traverse Bay (MI) Econ. Dev. Coun.
Charles J. Blankenship: 231-946-1596
City Economic Development Services

Tri-County Econ. Dev. Coun.
Covington, KY
Danny Fore: 859-344-0040
Regional Economic Development Services

Tulsa Area Partnership
Daniel Mann: 918-560-0206
City Economic Development Services

Union City. Dev.
Creston, IA
Tina Engelbart: 641-782-2003
City Economic Development Services

Valley Vision, Inc.
William S. Stewart
208-799-9083/www.lewis-clarkvalley.com
Site Selection Services, Real Estate Services
Valley Vision is a private nonprofit corporation comprised of more than 300 leaders in business in government in the Lewis-Clark Valley of Idaho and Washington. We provide no-cost due diligence support for expansions/relocations, site and facility search assistance, build-to-suit arrangements, workforce recruitment and training support, financing and incentive development.

Venture Southland
Matt Hoskin:
+64 (0)3-218-6111/www.callsouthland.com
Site Selection Services, Real Estate Services, Provincial Economic Development Services
Venture Southland is a full-service economic development agency responsible for all aspects of economic, tourism and community development within Southland, one of New Zealand's fastest growing and most dynamic provinces. Venture takes a proactive, hands-on approach to regional development and will assist investors through all stages of the inquiry process ' from supplying key regional information to facilitating real estate, funding and staffing options. To find out more about Southland's high-quality, lower cost opportunities as well as perfect 'follow-the-sun' proximity, contact Matt Hoskin at Venture Southland.

Vision 2000, Evansville (IN) Econ. Dev. Coun.
Ken Robinson: 800-401-7683
City Economic Development Services

The Wadley-Donovan Group
Katie S. Burdorf
732-790-1382/www.wadley-donovan.com
Site Selection Services, Real Estate Services, Labor Market Analysis
The Wadley-Donovan Group (WDG), acquired by Grubb & Ellis in 2002, specializes in helping corporations resolve their locational challenges around the globe. Whether siting a new facility or moving an existing operation, WDG can identify and recommend locations that are fully aligned with - and will maximize attainment of '- a client's business objectives. The group has developed leading-edge information systems and decision tools that support the creation and execution of location strategies.

WorkPlaceUSA
Ed Ulbricht:
214-696-6900/www.workplaceusa.com
Site Selection Services, Real Estate Services
WorkPlaceUSA provides innovative, 'out of the box' solutions to the commercial real estate industry. Since its formation in 1989, the company has evolved from a tenant representation firm into a fully integrated provider of comprehensive real estate services, including architecture, interior design, general contracting, construction and project management, brokerage, engineering and real estate information services. By combining innovative processes and Web-enabled technology with the brightest creative minds available, WorkPlaceUSA continues to revolutionize the planning and implementation of complex business decisions in order to significantly compress project schedules while controlling costs.

Wyandotte Dev., Inc.
Kansas City, KS
Jim Thompson: 913-371-3198
City Economic Development Services

Wyoming Business Coun.
Tucker Fagan
307-777-2800/www.wyomingbusiness.org
State Economic Development Services
The Wyoming Business Council is a state economic development agency. Our mission is to facilitate the growth of Wyoming's economy. The Wyoming Business Council works to expand existing businesses, enhance the climate for new business ventures and strengthen the competitive positioning of local communities to recruit, retain and grow businesses for job creation.

Xenia (OH) Econ. Growth Corp.
Dale Grimes: 937-372-6389
City Economic Development Services

Yakima County Development Assn. (YCDA)
David McFadden
509-575-1140/www.ycda.com
City/County/State Economic Development Services
YCDA is a one-stop resource for all the information and assistance that is available to local and prospective businesses from a network of governmental agencies, chambers of commerce, educational institutions and other important providers. YCDA can provide assistance with: site and building availability; workforce training and placement resources; incentives and resources for expanding companies; permitting and licensing; demographic and community information; and a host of other services.

Yankton (SD) Office of Econ. Dev.
Ron Kraft: 605-665-9011
City Economic Development Services

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