Norwalk, CT, June 6, 2005—The editors of Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine have announced this year’s winners of the magazine’s 2005 CRM Excellence award. Customer Interaction Solutions has been the leading publication in CRM, call centers and teleservices since 1982™.
Once a year, these awards are presented to companies that provide stories of CRM success experienced by one of their clients after implementing their company's CRM software or services. Awards are based on hard data—numbers demonstrating the improvements that the winner's product has made in one of its client's businesses.
“Customer Interaction Solutions magazine implemented the CRM Excellence Awards six years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients.These companies has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers,” said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions.
A full list of 2005 CRM Excellence Award winners appear below and will be published in the June and July issues of Customer Interaction Solutions magazine.