Customer Inter@ction Solutions: December 2003 Table Of Contents

ITEXPO begins in: New Coverage : Asterisk | Fax Software | SIP Phones | Small Cells

CUSTOMER INTER@CTION Solutions

December 2003

Publisher's Outlook:
How To Buy COMPLIANT CRM, Call Center Technologies & Teleservices
Never before in the history of call centers has it been so extremely challenging to select and judiciously buy technologies and teleservices for the CRM, call center, contact center and customer interaction industries.

20th Annual Buyer's Guide!
The Industry's #1 Resource Since 1982 For CRM/eCRM And Contact Center Products And Services

MONTHLY FEATURES
The CEO Spotlight

December 2002


Headlines TransAlta Corporation Announces Results of the Annual Meeting of Shareholders and Election of all Directors AM Best Affirms Credit Ratings of Berkshire Hathaway Life Insurance Company of Nebraska and First Berkshire Hathaway Life Insurance Company AACN's New Web Resource Focuses on Preparing Nurses with Essential Well-Being and Leadership Competencies JBT Corporation Announces First Quarter 2024 Earnings Release and Conference Call Schedule N-able to Host First Quarter Earnings Conference Call on May 9, 2024 view more… Upcoming Events ITEXPO West 2012 October 2- 5, 2012 The Austin Convention Center Austin, Texas MSPWorld The World's Premier Managed Services and Cloud Computing Event Click for Dates and Locations Mobility Tech Conference & Expo October 3- 5, 2012 The Austin Convention Center Austin, Texas Cloud Communications Summit October 3- 5, 2012 The Austin Convention Center Austin, Texas view more… Corporate News Winners of the 2024 Unified Communications Product of the Year Award Announced CUSTOMER Magazine Announces Winners of the 2024 Voice Technology Excellence Awards INTERNET TELEPHONY Announces Winners of the 2024 SD-WAN Product of the Year Award Winners of the 2024 IoT Evolution Industrial IoT Product of the Year Awards Announced Winners of the 2024 Cloud Computing Product of the Year Award Announced GoTo Announces GoTo Contact Center Pro CCaaS Solution Cyber Verify Announces 2024 Additions to Program for MSPs Recipients of the 2024 CUSTOMER Product of the Year Award Announced view more… Snapshots Skype Vonage Linksys Sprint North Supply NICE Systems IP Multimedia Subsystem Siemens Verizon Hewlett-Packard Nokia Telefonos de Mexico Avaya Alcatel-Lucent Microsoft Google Motorola Comcast FCC Spatializer Audio Labs AT&T view more…

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