CIS Magazine - Customer Interaction Solutions

In Every Issue

By Nadji Tehrani, Executive Group Publisher, Technology Marketing Group

By Rich Tehrani, Group Editor-in-Chief, Technology Marketing Corp.

Customer Interaction Solutions Magazine's Ninth Annual CRM Excellence Awards, Part Two

By Susan Campbell, Contributing Editor, Customer Interaction Sollutions

By Susan Campbell, Contributing Editor, Customer Interaction Sollutions

By Greg Galitzine, Group Editorial Director, Technology Marketing Corp.

By Tim Passios, Interactive Intelligence

Contents

By Tracey E. Schelmetic, Editorial Director, Customer Interaction Solutions

By David Sims, Contributing Editor, Customer Ineraction Solutions

By Tracey E. Schelmetic, Editorial Director, Customer Interaction Solutions

By Tracey E. Schelmetic, Editorial Director, Customer Interaction Solutions

By Dick Bucci, The Pelorus Group

By Brad Schorer, VoltDelta Hosted Solutions

By Tracey E. Schelmetic, Editorial Director, Customer Interaction Solutions

By Jim Ivers, Vovici

By Greg Galitzine, Group Editorial Director, Technology Marketing Corp.

Yearning for E-Learning The Pros and Cons of the Virtual Classroom for Your Call Center

By Penny Reynolds, The Call Center School

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