Best of CTI™ EXPO Fall '98 Award Winners

With An INTERNET TELEPHONY� Twist

INTERNET TELEPHONY� is proud to announce the winners of the Best of CTI EXPO Fall '98 award. The companies featured on these pages all demonstrated products or services related to the field of voice and data convergence at CTI EXPO Fall '98 in San Jose, CA, which was held in the San Jose Convention Center from December 1-4.

The editors of INTERNET TELEPHONY�, together with the engineers of TMC Labs, hit the Exhibit Hall floor for two days of meeting and greeting: Talking with the vendors, checking out the demos, and basically tracking down the Best of CTI EXPO Fall '98. Participants were judged on technologic innovation, and the judges placed an emphasis on feature sets, the ability to work with existing standards, and contributions to the development of future Internet telephony products and services. A complete list of all the winners (including winners in the CTI and call center categories) is featured in the February issue of CTI� magazine and can be viewed online at TMCnet, your online resource for CTI, Internet telephony, and call center solutions.

Altigen Communications, Inc.
AltiWare IP R2.1
Altigen announced its integrated Voice/IP Gateway software for the NT-based AltiServ phone system at CTI Expo. AltiWare IP R2.1 interoperates with AltiWare OE R2.1 and the new Triton DSP board from Altigen for Internet telephony integration with existing AltiServ features. The system is managed through a single point of administration, and allows remote users to function as if they were on one corporate phone, voice mail, and e-mail network. The software uses the H.323 protocol and offers auto attendant, automatic call distribution, integration with Microsoft Exchange, and an e-mail server. For more information, contact Altigen at 510-252-9712 or visit their Web site at www.altigen.com.

Artisoft, Inc.
Visual Voice 5.0
Artisoft, Inc. provides CT, communications, and networking solutions, designed for small and medium businesses. The company's CT solutions include Visual Voice, Visual Fax, InfoFast, and TeleVantage. Artisoft's products are renowned for their ease of use, affordability, and performance, and currently are sold worldwide through affiliated distributors and dealers. The company recently released Visual Voice 5.0, an ActiveX telephony development toolkit for creating applications from IVRs to web-enabled call centers. The new release enables development of Internet telephony capabilities like Voice over IP and toll bypass gateways. For more information, call Artisoft at 800-914-9985 or visit their Web site at www.artisoft.com.

AudioCodes Ltd.
TrunkPack-VoIP/04 PCI Board Series
AudioCodes, a leader in low-bit-rate voice compression and provider of high-compression, high-density VoIP PC board products to leading ITG providers, targets the voice-over-network market with its chipset and OEM board-level products. Its patented "MP-MLQ" voice compression technology was adopted by the ITU as the basis for the ITU-TG.723.1 voice coding standard. The company announced its TrunkPack-VoIP/04 PCI board series at CTI Expo, as well as an alliance with Hypercom Network Systems. The series can support up to four analog channels of voice and fax over IP. For more information, contact AudioCodes at 408-577-0488, or visit their Web site at www.audiocodes.com.

Brooktrout Technology
Show N Tell with ActiveCall
Brooktrout Technology, Inc., is a leading supplier of advanced software and hardware products for systems vendors and service providers in the electronic messaging market. Brooktrout's products include a broad range of multichannel fax and voice boards, software development tools, fax and voice systems, network interface cards and modems, and xDSL systems. Brooktrout offers the Show N Tell with ActiveCall, a platform designed to speed up development of voice, fax, and telephony applications such as unified messaging. The ActiveCall module adds call control service creation tools for designing features such as popup screens. For additional information, call Brooktrout at (781) 449-4100 or visit their Web site at www.brooktrout.com.

Cisco Systems, Inc.
Selsius-IP PBX
Cisco Systems, Inc., recently acquired Selsius Systems as part of its Enterprise business line. Selsius designs, develops and delivers one of the industry's first IP-based H.323 PBX systems. The Selsius-IP PBX replaces traditional phone equipment by delivering telephony over IP networks to LANs/WANs and vice versa. The system is made up of the Selsius-Phone - which may be plugged directly into a LAN - as well as the Selsius-CallManager, for performing call control functions on the data network, and the Selsius-Access, for connecting the IP PBX to the PSTN. For additional information, contact Selsius at 800-946-2483 or visit their Web site at www.selsius.com.

Connected Systems
SimpliCT VoIP Gateway
Connected Systems offers the convergence of affordability, size, and functionality in voice processing systems, to make CTI simpler for OEMs. The SimpliCT VoIP Gateway from Connected uses H.323-compliant audio to send voice over corporate IP networks. It will integrate with a PBX through existing analog lines for full-duplex, toll quality VoIP using a seamless connection from the existing phone system to the PSTN. Connected uses DSP technology to provide echo cancellation, jitter management, and silence regeneration. The SimpliCT has analog and digital integrations, and is available in two, four, and eight port versions. Contact Connected at 805-962-5066 for additional information, or visit their Web site at www.connectedsystems.com.

DGM&S Telecom
SignalWare Developers Kit
DGM&S Telecom is a leading worldwide innovator and supplier of open, high-performance, fault-resilient SS7 telecommunications software and hardware known as SignalWare. The latest SignalWare releases include OMNI SignalWare 6.02, EDGE SignalWare 1.02, and new PCI and CompactPCI T1/E1 SignalWare I/O Adaptors. The company released the new SignalWare Developers Kit for Windows NT at CTI Expo, which allows developers to rapidly create applications for SS7 connectivity. The kit's application programming interfaces (APIs) allow development of prepaid and intelligent network applications for wireless, as well as telephony applications like IP paging, connection processing, and transaction management. For more information, call the company at 888-295-OMNI or visit their Web site at www.dgms.com.

Dialogic Corporation
CT Server/CT Media
Dialogic Corporation is a leading manufacturer of high-performance, standards-based CT components. Dialogic products are used in voice, fax, data, voice recognition, speech synthesis, call center management, and Internet telephony applications in both the CPE and public network environments. The company demonstrated the CT Server/CT Media platform at CTI Expo, showing how different standards-based applications from multiple developers can interoperate to handle single calls. System management facilities can be used to configure open CT servers to run open applications from independent software vendors. For more information, call Dialogic at 973-993-3000 or visit their Web site at www.dialogic.com.

elemedia
H.323 Protocol Stack
elemedia, a wholly owned software venture of Lucent Technologies, provides H.323-based software platforms for Gatekeepers and gateways. elemedia's H.323-based Gatekeeper platform facilitates the rapid development of feature-rich Gatekeeper systems that provide intelligence to IP gateways. elemedia's Gateway server platform includes all the tools needed to develop high-quality voice, fax, and data gateway for IP networks. elemedia's products enable near-telephony-quality conversations, as well as business-quality video conferencing, over the Internet. The H.323 Protocol Stack line implements protocols through flexible, highly interoperable software. For more information, contact elemedia at 888-elemedia or visit their Web site at www.elemedia.com.

Hypercom Network Systems
IP.Tel Internet Telephony Gateway
Hypercom Network Systems' IP.Tel Internet Telephony Gateways provide infrastructures to telephone carriers and ISPs to deliver phone, fax and data communications services over IP or frame relay. The company announced its new IP.Tel gateway at CTI Expo, which can handle up to 960 voice/fax channels or 32 T1/E1 circuits on a single node. The gateway's flexible architecture supports many standards for VoIP, voice over frame relay, ATM, and VSAT, including the G.729A and G.723.1 protocols. The system reduces long distance costs by 10:1, and leverages current billing applications, or can connect to an NT server or Unix-based debit card system. For additional information, contact Hypercom at 800-577-5501, or visit their Web site at www.hypercom.com.

Inter-Tel
Vocal'Net IP Telephony Gateway
Inter-Tel offers complete Internet telephony solutions for carriers and corporations, and NextGen service providers can benefit from the scalable, carrier-grade solutions and software packages of the Vocal'Net family of gateways. Plus, Inter-Tel.net's global reach can extend, manage, and monitor your Internet telephony network. The Vocal'Net Internet telephony gateway is geared toward integrating network access management and support capabilities for voice and fax over IP. The gateway supports a Windows NT server-based platform, as well as a platform based on Inter-Tel's embedded telephony hardware. The product is available in many models, scalable from 8 to 128 ports. For more information, contact Inter-Tel at 602 302-8900 or visit their Web site at www.inter-tel.com.

Natural MicroSystems
SS7 TX Series
Natural MicroSystems is a leading provider of open CT platforms, or Open Telecommunications solutions. The company's technology enables its partners to shorten time-to-market for high-value CT systems, including Internet voice and fax systems, IVR systems, and call centers integrated with Web sites. The company demonstrated its SS7 TX Series of data networking products in conjunction with the Alliance Generation series of voice processing and trunking products at CTI Expo. The SS7 series allows an SS7 protocol stack to run on TX boards, allowing the host to work on application processing. For more information, contact Natural Microsystems at 800-533-6120 or visit their Web site at www.nmss.com.

Nuera Communications, Inc.
Access Plus F200ip
Nuera Communications demonstrated its Voice over IP gateway, the Access Plus F200ip, at CTI Expo. It supports Nuera's voice compression over frame relay, TCP/IP, satellite links and/or leased lines. Voice and data bandwidth management features and full call switching between networks allow managers to select call routing paths to reduce operating costs and improve communications. Applications include carrier and corporate domestic and international voice/fax services over packet networks. The gateway features advanced voice compression using a variety of standard algorithms, as well as low-delay voice encoding and jitter buffer. For additional information, contact Nuera at 619-625-2400 or visit their Web site at www.nuera.com.

Oki Network Technologies
Internet Voice Gateway BS1200
Oki Network Technologies is a division of Oki America, Inc., a wholly owned subsidiary of Oki Electric Industry Co., Ltd., based in Tokyo, Japan. The Internet Voice Gateway BS1200 from Oki allows voice and fax to be routed over any IP network by bridging existing PBX or key phone systems with digital data networks. Utilizing the G.729 voice compression standard, the BS1200 offers automatic integrated echo cancellation and dynamic jitter control for toll quality voice. A plug and talk function allows users to set up the system using existing telephone and data network equipment. For more information, call Oki at 408-935-3331, or visit their Web site at www.okint.com.

Outreach Technologies
CONFERease 900 PC/Teleconferencing Server
OutReach Technologies' CONFERease 900 PC/Teleconferencing Server brings teleconferencing and real-time document sharing together on an NT server platform. This PC/teleconferencing server can accommodate 24 to 96 participants networked through LAN/WAN or the PSTN, and accepts T1 voice connections from the PSTN or a PBX. CONFERease also offers a 10/100 BaseT port to connect to a data/PC network. The system is T.120-compliant, and supportive of data and voice functions in one system, which comes bundled with Microsoft products including NT, NetMeeting, Internet Explorer, and Internet Information Server. For more information contact Outreach at 410-792-8000 or visit their Web site at www.conferease.com.

PakNetX
PNX ACD
PakNetX continued a strong 1998, displaying their PNX ACD at CTI EXPO. PakNetX is a premier developer of Internet telephony and multimedia call center solutions. The PakNetX PNX ACD is the first application built upon the PakNetX PNX software-only telephone switch, providing business with the advanced call management features normally only found in traditional circuit-switching equipment. The PNX ACD allows companies to handle H.323/T.120-based audio, video and data calls as easily as traditional telephone calls, giving businesses unprecedented Internet-based customer service and interaction capabilities. For more information, contact PakNetX at 603-890-6616 or visit the company's Web site at www.paknetx.com.

Praxon Inc.
Phone Data eXchange
Praxon demonstrated their Phone Data eXchange (PDX) system at CTI EXPO Fall '98. The PDX is a member of a ctegory we have taken to calling Voice/Data Switches. The PDX integrates voice, data networking, messaging, and Internet access capabilities into one seamless, single-system solution, which is scalable, modular and designed for the small and medium sized businesses, as well as remote offices. The Praxon solution is a fully integrated platform, which is easy to install, simple to use, easy to manage, and scalable to accommodate business growth. For more information on Praxon's products and services, contact the company at 408-871-1600 or visit their Web site at www.praxon.com.

ShelCad Engineering Ltd.
Hi-Phone
ShelCad Engineering Ltd. is a leading developer of CTI desktop products. ShelCad offered a demo of the Hi-Phone, which enables users to place calls via the Internet, LAN or a normal line using the PSTN, at CTI Expo. The external plug-and-play Hi-Phone links a phone to a computer, and features on board integrated voice processing as well as capabilities for call recording, broadcast messaging, and voice mail. The Hi-Phone is H.323 compatible, and is designed for custom development using ActiveX, Wave, and TAPI drivers. A minimum Pentium PC with 4 MB of free hard disk space is required for use. For additional information, contact ShelCad at 972-4-8210844 or visit their Web site at www.shelcad.com.

Sun Microsystems
Netra Telco Platforms
Since its inception in 1982, a singular vision, "The Network Is The Computer," has propelled Sun Microsystems, Inc. to its position as a leading provider of high-quality hardware, software, and services for establishing enterprisewide Intranets and expanding the power of the Internet. Sun has developed its Netra server platform for telecommunications applications. The Netra 1125 is aimed at network service providers and uses an industry standard PCI I/O bus so users can integrate their own PCI 2.1-compliant cards. The Netra 1120 is designed to run Solaris and is part of an open development environment. For more information, call Sun at 650-960-1300 or visit their Web site at www.sun.com.

TimePlex Group
SYNCHRONY ST-1000/ST-20
TimePlex Group, with nearly 30 years' experience, combines voice, data and video capabilities that interconnect diverse technologies. As a provider of ATM, frame relay, IP, and TDM technologies, TimePlex enables enterprises to achieve heightened efficiencies from their network investments. TimePlex credentials lie in experience, expertise, managed networks, and evolving technologies for mission-critical global networks. The SYNCHRONY ST-1000/ST-20 switching products incorporate frame switching and routing support, and dynamically allocate spare bandwidth to bursty traffic, as well as voice, video, or other constant bit-rate traffic. The products also allow service level agreements to be negotiated for each customer. For more information, contact TimePlex at 888-777-0929 or visit their Web site at www.timeplex.com.

TouchWave, Inc.
WebSwitch Phone System
TouchWave's WebSwitch is a complete, network-integrated phone system that delivers full phone system functionality and uses the network to provide desktop control, management, and expandability. The switch can be controlled and managed from a Windows interface, and IP functions are routed through a single point. VoIP can be added to the unit as a gateway module without external hardware, software, or a server, and the number of users can be scaled from 32 to 256. CO lines and IP channels may be added as needed. For more information, call Touchwave at 888-350-WAVE or visit their Web site at www.touchwave.com.

VocalTec Communications
VocalTec Gatekeeper
VocalTec Communications, Ltd. continues driving Internet telephony's evolution into the mainstream with customized client/server solutions for corporate and carrier markets and new-generation telcos and Internet Telephony Service Providers (ITSPs). The VocalTec Gatekeeper acts as a platform and a hub for Internet telephony networks, aimed at service providers who want to deploy public telephony services as well as businesses that want service across private Intranets. The Gatekeeper is H.323-compliant and runs on Windows NT, providing flexible dialing plan management, network security, centralized accounting and billing, database management and backup, and network administration. For more information, contact VocalTec at 201-768-9400 or visit their Web site at www.vocaltec.com.