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August 1998
CTI Headlines

CTI NEWS

PC Leaders Bringing Short-Range Radio Technology
Ericsson, IBM, Intel, Nokia, and Toshiba announced progress on "Bluetooth," a combined effort to improve wireless connectivity for personal and business mobile devices. Users will no longer need cables to expand communications capabilities for mobile phones or computers with the solution’s seamless voice and data transmission via short-range radio and a single port. Other industry leaders agree to support and adopt the new technology for their products. For more information, visit the group’s Web site at www.bluetooth.com.

Polycom Declares Global Video Conferencing 
Polycom, Inc.’s, high-performance ViewStation 512 group video conferencing system is worldwide accessible. ViewStation 512 delivers top video performance at 30 frames per second and supports up to 512 Kbps, wideband audio, and enhanced usability in its compact set-top system. It features an automatic voice-tracking camera and embedded Web server for easy access for remote system management and diagnostics. Fully interoperable with existing systems, the solution integrates quickly and seamlessly. For more information, contact the company at 800-POLYCOM.

Inter-Tel To Acquire Assets, Liabilities From Telecom Multimedia
Inter-Tel, Inc., has agreed to purchase assets from Telecom Multimedia Systems, Inc. (TMSI). Inter-Tel will give STM Wireless, Inc., $25 million plus related acquisition costs to bolster Inter-Tel’s presence in the IP telephony industry. The company will add TMSI’s products to its own Vocal’Net IP telephony gateway line to support a broader range of applications, from small end user organizations to large carrier-class service providers. For more information, contact Inter-Tel at 602-302-8900, or visit its Web site at www.inter-tel.com.

CallManage, Centrepoint Reduce Long-Distance CallManage, Inc., and Centrepoint Technologies, Inc., are offering least cost routing solutions (LCRs) to small businesses and home offices with multiple telephone lines by integrating their respective CallManager software and Concero Switchboard solutions. The combination allows features and functionality of high-end corporate PBXs at up to 50 percent-reduced long-distance telecommunications costs and offers selective carrier and rate services without requiring companies to change long-distance carriers. For more information, visit the companies’ Web sites at www.ctrpoint.com and www.callmanage.com.

Newbridge Develops Global Platform For AT&T Service AT&T Corporation is deploying Newbridge Networks’ MainStreet and MainStreetXpress management and access products in its Managed Bandwidth Service (MBS) offering. Modeled for AT&T’s MBS, Newbridge’s Global Services Management Platform (GSMP) offers the power of optimized products needed to deliver advanced standards-based global services options. With it, carriers can provide thousands of corporate network customers a full, end-to-end view of their global networks, encompassing private line, frame relay, and ATM services. For more information, visit Newbridge’s Web site at www.newbridge.com.

Aculab Upgrades Platform With Interface PCI
Aculab plc improved its Prosody speech processing platform with a PCI interface, adding choice to the original ISA configuration. Advantages to developers include card and system density, interoperability, and fully modular design options with a high throughput H.100 interface and a maximum 4 Primary Rate ports. A PCI bus allows wider bandwidth and new PC hardware capability as well. For more information, visit the company’s Web site at www.aculab.com.

VAR Pact Between TMSI, Business Communications
TSB International, Inc., subsidiary TMSI announced its first North American value added reseller (VAR) agreement with Business Communications, Inc. (BCI). BCI’s North and South Carolina customers will receive TMSI’s InterLYNX product-based computer-telephony integration (CTI) solutions. The CTI middleware product provides call center applications, including screen pops and outbound preview/predictive dialing, linking computer and telephony platforms with a "software bridge." For more information, call 888-638-8812.

VTEL, VideoServer Optimize Data And Video Transmission
The Fast T.120 data conferencing solution by VTEL Corporation and VideoServer, Inc., offers the digital visual communications industry heightened data and video conferencing performance with increased, versatile bandwidth. Fast T.120 reallocates extra bandwidth between data and video after each type of transmission, providing an optimum realistic videoconference. Dynamic bandwidth allocation allows up to 134 Kbps to be taken from video to transfer data faster "on demand." For more information, visit the companies’ Web sites at www.vtel.com and www.videoserver.com.

Demand For Prepaid Products Warrants Mobile Phone Manager
BellSouth Mobility DCS released its DCS Minute Manager plan, allowing customers in the Carolinas, Eastern Tennessee, and Coastal Georgia increased access to wireless phone service and easy airtime replenishment through indirect retailers. The product warns customers about remaining, low airtime on an account and eliminates monthly bills and access charges. For more information, contact the company at 888-327-2001, or visit its Web site at www.bellsouthdcs.com.

MetaSound Offers Advanced Digital Sound With Expansion
MetaSound Systems, Inc., has two new PromoCast portfolio products. PromoCast DXA and PromoCast DDL systems, "plug and play" devices, provide large and small companies top digital sound quality and easy operation. The DXA uses flash memory to store audio broadcasts for playback. The DDL, for larger businesses, offers flash memory and centralized control over consistency and timing of broadcast content. Both come equipped with numerous features such as 100 percent digital design and compatibility with any telephone system with a music-on-hold port. For more information, contact the company at 800-276-2322.

Paradyne Cuts Costs With Data Consolidation Solution
Users can access switched 56K video and 56/64K data applications into one or more T1 lines and save money on leased digital data facility expenses with Paradyne’s new 9109 OCU-DP (Office Channel Unit Data Port) cards. Built-in local and remote test capabilities reduce installation and maintenance costs. In addition, the hot-swappable, modular cards assure network managers quick removal and insertion without cable removal or circuit card impacting. For more information, contact the company at 800-PARADYNE, or visit its Web site at www.paradyne.com.

ECTF Manages, Stabilizes Servers With CT API
The M.100 is an administration application program interface (API) for managing configuration data, services, startup, and shutdown of CT servers. It organizes servers’ elements during startup to foster a stable environment and lets servers retain data if problems or shutdown occur during operation. A crucial feature allows individual voice mail systems and large call centers continued customer service without catastrophic interruptions if problems arise. For more information, visit the forum’s Web site at www.ectf.org.

IBM Advances Middleware Capabilities
IBM Software Group has added to its MQSeries middleware products to address the expanding business integration software market. The company’s MDp (message driven processor) application complements the MQIntegrator for increasing intelligent routing and data transformation and MQWorkflow for workflow management. Interoperability lets customers continue using, enhancing, reusing, and deploying MDp applications while exploiting the MQSeries products for appropriate enterprise integration projects such as customer relationship management offerings. For more information, contact IBM Customer Relationship Solutions at 301-803-6012.

Cothern Reaches 50th Installation, Integrates Telephony Applications
Cothern Computer Systems (CCS), Inc., established its CallPro software package at sales and customer service call centers for PC Connection, a direct marketer for personal computers in New Hampshire. Users can perform high-level telephony functions with CallPro via integration with their existing business application software, allowing cross-platform operability and facilitated upgrading. For more information, visit the company’s Web site at www.ccslink.com.

MIND CTI Integrates Real-Time Billing With VocalTec Gateway
MIND CTI, Ltd.’s new iPhonEX Internet Telephony Billing system version 2.3 supports VocalTec’s 3.2 gateway real-time call cut-off and fax features. The new system offers calling card management, individualized customer rate tables, and flexible fax charge options by page, duration, or priority. In addition, operators can produce automatic and on-demand invoices, as well as manage payment and customer balances. For more information, visit the company’s Web site at www.mind.co.il.

APPRO International Releases Pentium Board
The Dual Pentium II SBC, built for reliability and stability, is available from APPRO International, Inc. Designed to meet any performance standard demanded by computer telephony applications, the board operates off an Intel 440LX chipset and supports up to 333MHz of processing speed. For more information, visit the company’s Web site at www.appro.com.

Charles Industries’ Multi-lined System Expands Copper Knot For POTS Lines
Charles Industries has expanded its Alchemy pair gain family with the 2B1Q-based QuadPOTS System, providing four POTS lines over a single copper pair. The digital system helps service providers reduce new copper installation, decreases held orders, and permits quick response to second, third, and fourth phone line demands. It also features a unique Fail-to-POTS function, providing a metallic POTS line in case of COT or RT failure. For more information, contact the company at 847-806-6300, or visit the company’s Web site at www.charlesindustries.com.

Siemens Intros Telephony-Over-LAN Technology
With the HiNet RC 3000, Siemens Business Communication Systems introduces a real-time multimedia communication application, a technology enabling customers to consolidate data, voice, and video applications over existing data networking infrastructures such as Ethernet/Fast Ethernet. The "one wire to the desktop" concept prompts reduced administrative, staffing, and training costs. The HiNet RC 3000 series allows interworking between Hicom communication systems and LANs, along with Public Switched Telephone Network (PSTN), a client, a management tool, and applications easily customized to a customer’s requirements.

In addition, it features a Web-based system management user interface. For more information, contact the company at 408-492-2000, or visit the company’s Web site at www.siemenscom.com.

AG Communication, Lucent To Market Solution For Wireless Carriers
Calling parties, rather than call receivers, will pay for calls with the AG Communication Systems network-based INgage Calling Party Pays (CPP) solution. Lucent Technologies will add the solution to its Wireless Intelligent Network (WIN) platform so both companies can develop, customize, and deliver network-grade revenue-generating business and residential applications for wireline and wireless service. INgage handles all administration and operates on an SCP, utilizing SS7 signaling for centralized operation and consistent coverage throughout geographically-dispersed networks. The initial application package requires no specialized software on the mobile switches, while the service provides call control and monitoring at the home or gateway switch before the call completes to the CPP subscriber. For more information, visit Lucent’s Web site at www.lucent.com.

VINA Multiservice Integration Initiative Produces Switching Software
VINA Technologies will begin shipping its Business Office Exchange (BOX), which service providers can implement to economically offer facilities-based local access services. The switching software alters small business and branch office communications infrastructure into a single device, combining all their communications requirements. Featured in VINA’s Multiservice T1 Integrator, BOX benefits service providers and customers. Providers can use it at the network edge for advanced voice and data capabilities and save on dedicated remote access user equipment; users have remote access to their desktop from any local or global location. For more information, contact the company at 888-774-VINA.

Shoreline Teleworks Revises PBX Systems Tradition With Network Solution
Shoreline Teleworks, Inc.’s, new market segment grants small to mid-sized companies increased flexibility and functionality over existing PBX or key system-based solutions. The Back Office Voice Network reflects the company’s effort to integrate voice communications with standards-based data networking technology and an industry-standard client/server environment. The new network will alleviate costly, unmanageable, limited PBX and key telephone systems and bring companies the following benefits:

• Access to best-of-breed third-party applications.
• Versatile technology.
• Elimination of specialized training for proprietary systems.
• A reliable business-class communications system.

For more information, visit the company’s Web site at www.shoretel.com.

Vienna Systems Unveils PC/Gateway-Independent IP Telephony Client
The IPShuttle and IPCourier are Vienna Systems Corporation’s latest upgrades to its IP telephony products. Centrally managed, the cost-effective solutions for delivering IP telephony services are, respectively, a unique analog-to-Ethernet network peripheral allowing standard telephones connection to an IP network and a multifunction LAN phone. IPShuttle allows phones direct IP network communication and independence from a PC. It supports local phones and tone plans in North America, Asia, and Europe, as well as caller ID and call waiting functions. IPCourier also offers standalone capability and can be linked to a corporate user’s PC on a network as one integrated business tool for call directories and other telephony functions. For more information, visit the company’s Web site at www.viennasys.com.

Tadiran, TCS Group Complete LAN-Based Solution
The interface linking Tadiran Telecommunications’ CoralCenter MIS systems for Coral ACD with TCS Management Group, Inc.’s, workforce management software system is available for purchase. With call volume forecasting, staff scheduling, and performance tracking modules, the TCS TeleCenter System complements not only CoralCenter’s advanced MIS capabilities for real-time reporting, but also Coral ACD’s flexible call routing and queuing technology. "Because the TCS interface capability is built into every LAN-based CoralCenter, Tadiran call centers everywhere now have a means of acquiring a strong switching, reporting, and forecasting capability in a complete suite," said Tadiran President Pinchas Just. For more information, contact Tadiran at 813-523-0000.

Cisco Licenses QNX For Better Data-Voice-Video Networking
Cisco Systems, Inc., has licensed real-time operating system technology from QNX Software Systems, Ltd. in a continuing effort to increase the reliability and availability of data-voice-video networks. Cisco chose the company for its memory protection, scalable microkernel software, and fault-tolerant distributed networking, according to QNX President Gordon Bell. He said its technology is "a natural fit for Cisco since the same demanding requirements that have made QNX highly popular in applications like medical instruments, power plants, and emergency response systems now apply to the maturing data-voice-video networking industry." For more information, visit the companies’ Web sites at www.cisco.com and www.qnx.com.

Teknor Releases Industrial Single Board Computer For OEMs And System Integrators
Teknor Industrial Computers, Inc., released the TEK-CPCI 1003, a 6U-8HP Mobile Pentium II processor-based industrial single board computer for OEMs and System Integrators. Targeting the high availability segment of the data communication and telecommunication markets, the board offers high performance, low power consumption, and high reliability. It features 64-bit AGP graphics with 2 MB Rambus video memory and a PCI-to-PCI bridge for industrial markets, allowing support for up to 7 CPCI slots, including 7 REQ/GNT lines. The TEK-CPCI 1003 standard features include a floppy disk controller, as well as serial, parallel, keyboard, and mouse ports, and two USB ports. Pricing is $3,700 without SDRAM. For more information, contact the company at 1-800-387-4222, or visit the company’s Web site at www.teknor.com.

Ingram Micro Bundles "All-In-One" CT Software Package
Ingram Micro, Inc., is offering a unique combination software package of the most requested computer telephony (CT) products in a group effort. The single solution features Lucent voice processing boards, CallWare Technologies, Inc., software, and IBM Corporation servers. Lucent-CallWare bundles are also available to resellers whose clients already have the IBM server in place. "Ingram Micro’s bundled solution strategy broadens the reseller base, increases solution availability and affordability," said Fred Yentz, telephony solutions development manager at IBM. "This translates into increased customer satisfaction." For more information, visit the companies’ Web sites at www.ingrammicro.com, www.lucentctproducts.com, www.callware.com, and www.clearlake.ibm.com.

Aerial Integrates Network, Finds Efficiency
Aerial Communications Inc., selected MicroLegend Telecom Inc., to integrate an SS7 message translation and routing system for increased traffic flow efficiency into Aerial's SS7 network, specifically into its existing network management, statistical analysis, and customer care and billing systems. The SCCP Relay system will perform both 10-digit Global Title Translation (GTT), enabling centralized GSM message routing, and provide flow control of signaling traffic into Aerial's network with gateway screening. It will "reduce operations and maintenance overhead by centralizing GTT changes, simplifying the process of moving subscribers between Home Location Registers and adding new HLRs," Aerial Network Design and Technology Director Robert Rowe reported. For more information, visit the companies’ Web sites at www.aerial1.com and www.microlegend.com.

InterVoice Consolidates Fully-Integrated Call Center Solution
InterVoice introduced AgentConnect, one of the industry’s first turnkey call center solutions, which integrates the most commonly used inbound and outbound call center applications on a single, multi-application platform and initially supports up to 960 agents. It offers various applications such as queue management, screen pops, interactive voice response, agent messaging, and statistics and reporting. Speech recognition and Internet connectivity can enhance the applications. In addition, the system can interface with almost any legacy telephony, host, or database environment. For more information, visit the company’s Web site at www.intervoice.com.

Australian Protective Electronics Increases Modem Efficiency With Noise Filter
Australian Protective Electronics North American Division introduced its available ModemGuard dual filter, straining telephone line static, hiss, and both radio frequency and electronic interference. Through patented "Bit Stream Filtration" (BSF), the filter also offers high-grade surge protection for the AC and DC sides and for the serious user. Modems can perform as closely as possible to their rated data speed, gaining full value from equipment investments and maximized efficiency from connect time and user time as a result. ModemGuard filters facsimile and other telecommunications applications problems, along with modems used in Internet connections, modem-to-modem transmissions, and 56K modem technology. Manufacturers’ recommended list price is $54.95. For more information, contact the company at 1-800-451-9830, or visit the company’s Web site at www.modemguard.com.

Telegra Announces Remote Fax Solution
Telegra Corporation is shipping its FaxTrace Remote, an easily transportable FaxTrace port server enabling the company’s fax test system line operation at fixed remote locations over corporate intranets and the Internet. Connectable to a laptop PC with software running on any Windows 95 or NT desktop or notebook computer, the Remote is portable into the field or can be accessed remotely in a fixed location. Users can share the four-pound server if all are running FaxTrace client software, allowing teams to collaborate on projects or "loan" remote access to other users. For more information, visit the company’s Web site at www.telegra.com.

Liebert Uses Communications Card To Monitor UPS With Multiple Systems
Liebert Corporation’s new SiteNet MultiPort 4 communications card allows up to 5 computer systems to simultaneously monitor single Uninterruptible Power Supply (UPS) status. "The MultiPort 4 uses the UPS more effectively and provides better power condition information for the UPS users by allowing them to share the protection of a single, larger, full-featured UPS, rather than buying several smaller UPSs for each individual computer," said Liebert President Wally O’Dell. Dry-contact signaling for recognizing On Battery and Low Battery conditions allow the new product to deliver orderly shutdown to connected computers running Liebert’s SiteNet 1 software. For more information, visit the company’s Web site at www.liebert.com.

Lucent’s IP Products For Service Providers Close Voice/Data Network Gaps
Lucent Technologies unveiled an advanced portfolio of Internet Protocol (IP)-based data network products, revolutionizing handling of data, voice, and video in public networks. The product line includes PacketStar IP Switch, PathStar Access Server, and PacketStar Gateway Solution. The first to appear early in 1999 is a next-generation intelligent Layer 3/Layer 4 wide-area network designed to eliminate delaying traffic by prioritizing data traffic and distinguishing urgent business from casual consumer volume. An added bonus for service providers is the ability to price ranging services appropriately. For more information, visit the company’s Web site at www.lucent.com.

e-Net Releases Audio Card, Internet Long-Distance
Direct telephone connection to a personal computer for toll-free, high-quality long-distance calls over the Internet is now available by e-Net, Inc.’s, NetConnect audio card. Customers may use regular or cordless phones to conduct full duplex (two-way) conversations, eliminating the need for microphones, external speakers, and, virtually, long-distance costs. In addition, the card enables users to hear a dial tone when making a call and a ring when receiving a call. e-Net recently agreed to combine NetConnect, at $159, with IDT Corporation’s Net2Phone Internet telephony software. For more information, contact e-Net at 888-FON-ENET, or visit its Web site at www.datatelephony.com.

WebSonic Tests Versatile Thin Client For IP Networks
WebSonic, Inc., a ViewSonic Corporation subsidiary, has released a versatile client, the Universal Communicator, that combines network computing power with communications access to address various needs. Combinations of a Windows-based terminal, network computer, terminal replacement, Web browser terminal, network telephone, and inexpensive desktop station for videoconferencing and whiteboarding (application sharing) is ideal for call centers, help desks, and corporate organizations choosing to route voice and video calls over their internal IP-based data networks. WebSonic plans to add continuous speech recognition to the product. For more information, contact the company at 408-327-0250, or visit its Web site at www.websonic.com.

CustomerSoft Upgrades Offering, Enables Users
CustomerSoft, Inc.’s, latest ESP Li@ison gives customers opportunity to create, view, modify, and close technical support requests, tasks previously requiring a support agent. The new version of the Web-based support product offering currently is available and runs on any Windows NT-based Web server. Added features include customizable HTML templates offering easy integration of its functionality into an existing organization’s Web site. For more information, contact CustomerSoft at 303-377-9900, or visit its Web site at www.customersoft.com.

Rochelle Releases Standalone Telecommunica-tions Simulator For Production Facilities
The Rochelle 3500 Series Caller ID/Telephone Production Tester is available — a multi-purpose, stand-alone telecommunications simulator specifically designed for operation in a production facility. The software-driven, programmable, and expandable product addresses such requirements as test sequence and functional programmability, adaptability for future testing, and simple operation for low-skilled technicians. The simulator runs DOS applications, interfaces to PC-type peripherals for initialization and maintenance, and performs up to 24 maximum tests after programming. For more information, contact the company at 512-339-8188, or visit the company’s Web site at www.rochelle.com.

TelePost To Join Netopia Virtual Office
In a global marketing agreement, TelePost and Netopia, Inc., are integrating the TelePost Conference Center and RingMeNow services directly into Netopia Virtual Office. Respectively, the additions enable Virtual Office owners instant initiation and management of two-way and teleconference calls over the Public Switched Telephone Network (PSTN) without need for an operator or reservations; and visitors, initiation of instant or scheduled return calls from the owners with the click of a virtual button. Netopia is including coupons for TelePost services in future Netopia Internet Router shipments. For more information, visit the companies’ Web sites at www.telepost.net and www.netopia.com.

BICOM, Black Ice Expand Windows NT With Voice/Fax Solutions
An alliance between BICOM, Inc., and Black Ice Software, Inc., will send a series of unified messaging, fax, and voice mail solutions to small and mid-sized businesses. BICOMFax grants the systems developer and value added reseller (VAR) true integration to unified messaging and voice mail applications, and it offers developers a single slot, NT solution for creating fax-oriented applications up to 96 ports. BICOM’s package includes an Impact Fax Pro software single board license with the new product, and in the future, Black Ice Software’s Impact Fax Server and Impact Fax from Web with BICOM’s boards. For more information, visit the Web sites at www.bicom-inc.com and www.blackice.sendfax.com.

Complete Central Office From Merge Technologies
The 5000 DSL (Digital Subscriber Line Central Office Emulator) provides multi-protocol emulation and a complete central office in a box. A cabinet designed to accept a family of emulators holds the system and power supply, Compact PCI bus, and Pentium Computer. Open architecture allows need-based additions and upgrades through plug-in emulation modules. Merge Technologies Group modeled its 5000 DSL for developers, manufacturers, and demonstrators of broadband computer telephony equipment using T1, Primary Rate ISDN, and other available DSL formats. Field-upgradeable, the emulator’s mixed emulation modules can co-exist in the expansion slots for limited downtime. For more information, contact the company at 707-252-6686, or visit its Web site at www.mergetech.com.

Clarify Issues Unique Front Office Solution
Clarify, Inc.’s FrontOffice 98 is an integration of sales and service applications that promotes more desirable and profitable customer relationships through integrated and automated marketing, sales, and customer service operations. It offers combined capabilities to companies in complex and demanding sales and support markets and includes a browser-based interface, based on Microsoft’s Internet Explorer, providing Web access to Clarify applications. In addition, ClearEnterprise Traveler, a mobile data and synchronization module, provides access to these applications anywhere, anytime without direct connection to users’ corporate databases. Clarify FrontOffice 98 guarantees certified compliance to all year 2000 issues, securing uninterrupted sales and customer service. For more information, visit the company’s Web site at www.clarify.com.

Saratoga Systems Borrows Computer-Telephony Integration For Call Center Option
Saratoga Systems has improved its Avenue customer management system with Dialogic Corporation’s CT-Connect. The new computer-telephony integration (CTI) capabilities form the basis of the new call center software module. CT-Connect is an open, standards-based CTI server software package providing a platform to create true client/server-based CTI systems. With the Avenue CTI model, corporate users can optimize their telemarketing and telesales efforts with strategic access to customer relationships, the company, buying trends, and historical data. Features include an "auto pop" operation to ease telemarketing procedures, interactive voice response for automated calling, statistics to monitor telemarketer productivity, and inbound/outbound calling. For more information, contact the company at 408-371-9330, or visit the company’s Web site at www.saratogasystems.com.

Patton Electronics Upgrades Access Router With Drop And Insert Features
Patton Electronics Company is shipping its drop-and-insert capable Patton 2800 Programmable Access Router, allowing it to support voice and data access on a single T1 or E1 connection and combine CSU, router, multi-modem, and terminal server functions into a single, compact box. Patton 2800 can answer up to 24 V.34+ (33.6 Kbps) modem calls or 24 ISDN B-channel (64 Kbps) calls simultaneously. A second T1/E1 port connects to the drop and insert function, a PBX, directing voice traffic onto one or more channels (DSOs) on the primary T1/E1 connection. The function consolidates potential voice call, remote modem dial-in (telecommuters), and Internet access demands from small- to mid-sized corporations and offers the end user possible savings in PSTN charges and hardware investments. Software alone can perform all upgrades, including modem modulation, with the Digital Signal Processor (DSP)-based router. In addition, FLASH upgrade capability allows remote enhancements and saves hardware upgrade costs. For more information, contact the company at 301-975-1000, or visit the company’s Web site at www.patton.com.

TRT Releases Broadcast Wizard
Telephone Response Technologies, Inc., (TRT) released the CP/Fax Broadcaster, powerful capability for industry-leading fax servers. Scalable support runs from 2 fax lines to 32 servers and up to 60 simultaneous running broadcast jobs, while Broadcast Wizard helps create a job in under 3 minutes. CP/Fax Broadcaster can be directly installed on the fax server PC or on any LAN-connected workstation running Windows 95 or NT and displays constant status of each running job. Starting at $495, CP/Fax offers options such as daily start and stop scheduling, relative job priorities, and suggestions for appropriate servers for each job. For more information, visit the company’s Web site at www.trt.com.

Philips Debut Brings Affordable, Advanced Software To SOHO Market
Philips Speech Processing is releasing FreeSpeech 98, a new, affordable speech-to-text product for the consumer PC market. The software will make speech recognition a reality as an interface for home or small office PC users. FreeSpeech 98 will allow PC users to create, edit, and format documents and control the Windows environment by speaking directly to the computer, via microphone, without unnatural pauses between words. They also can dictate directly into Windows applications rather than through traditional typing. The software adapts to users’ voices and natural dictation, learning during operation for increasingly faster and accurate recognition. It supports most Windows applications, as well as standard microphones for voice input. For more information, visit the company’s Web site at www.freespeech98.com.

Advantech Intros Versatile Compact Wallmount Chassis
American Advantech introduced IPC-6806, a six-slot wallmount chassis designed for system integrators or users who require a compact PC-controller system durable enough for the factory floor and other harsh environments. The "shoebox chassis" features 150-watt power supply and six ISA/PCI slots. Space allows one 3.5" FDD and one 3.5"HDD, a high-speed cooling fan with a front accessible air filter, and mounting brackets. Readily available, products run between $330 and $430 for each chassis. For more information, contact the company at 408-245-6678, or visit the company’s Web site at www.advantech-usa.com.

USB Issues Solved With Inside Out Networks’ Windows 95/98 Connectivity
Inside Out Networks’ Windows 95/98 USB Connectivity Solution facilitates use and control of USB peripherals. The Hubport/7 and Edgeport/4 are elegant and cost-effective solutions to three major USB issues for systems managers: Integrating USB into Windows 95/98; Connecting and powering multiple USB devices from one computer; and Utilizing an existing base of serial port devices with new USB capabilities. Hubport/7 can run seven different USB devices from a single USB jack, installs in under five minutes, and sells for $199. For $399, Edgeport/4 easily connects four non-USB devices to a single USB port and is fully hot-swappable. For more information, contact the company at 512-301-7080, or visit its Web site at www.ionetworks.com.

Addonics Develops Single Phone Line/Internet Account For Multiple Users
Addonics Technologies unveiled its new WebShuttle, an Internet sharing device for Ethernet networks allowing multiple users simultaneous Internet connections via a single phone line, with one external modem and Internet account. WebShuttle eliminates the dedicated phone line, modem, and separate Internet Service Provider (ISP) account required for each computer accessing the Internet and can support up to 50 users. The system supports Windows 3.1, NT, 95, and 98 and is compatible with other systems connected to an Ethernet network. For more information, contact the company at 510-438-6530, or visit the company’s Web site at www.addonics.com or www.addcom.com.

Streamlined, Cost-Effective Networking From Nortel Gateway
Nortel (Northern Telecom) announced its evolutionary Norstar business telephone system, an integrated voice and data communications gateway. Norstar Integrated Data Module 200 (IDM 200), the first among the product line to give small site, multi-site, or branch office businesses streamlined, cost-effective integrated networking, is an SNMP-manageable network device enabling affordable LAN-to-WAN access with data/voice support over a single T1 link. Customers need only add bandwidth to support their traffic. The Norstar IDM 200 is fully integrated with Modular ICS Norstar telephone systems and applications, including unified messaging, interactive voice response (IVR), and automatic call distribution (ACD). For more information, call 800-4NORTEL, or visit the company’s Web site at www.nortel.com.

Joint eFusion, 3Com Effort For Interoperable IT Applications
eFusion, Inc., and 3Com Corporation have slated release of cost-effective, converged voice and data applications via the Internet for the last quarter this year. Both companies are ensuring product interoperability for electronic/Web commerce and business call center applications with 3Com’s Total Control Solution and will exercise joint marketing and sales efforts. 3Com will support eFusion’s Enhanced Internet Services IP telephony applications under the agreement. Users detect incoming calls while online with call waiting options. Other features allow users to take, reject, or reroute calls as they continue viewing Web material. They can originate calls to phones or call centers from the Internet as well. For more information, visit the companies’ Web sites at www.efusion.com and www.3com.com.

8x8, ClearOne Agree On Complete Office Conferencing Solution
8x8, Inc., and ClearOne, Inc., will co-market video conferencing solutions through bundling their ViaTV Set-top Videophone and ClearOne-IS Intelligent Speakerphone, respectively, and selling the combination through select distribution channels. The ViaTV Videophone allows users full-color motion video calls through standard phone lines without need for a computer and offers such features as electronic pan/tilt/zoom camera controls, auto answer, snapshot mode, and caller ID. ClearOne-IS offers clear, full-duplex audio required for effective group conferencing. It incorporates patent-pending voice-tracking microphone (VTM) technology and noise canceling technology to provide echo-free handset-like audio quality. For more information, contact 8x8 at 888-VIEW-8X8 and ClearOne at 888-305-3885.

Stealth’s Fault-Resilient Rackmount PC Meets Mission-Critical Expectations
Stealth Computer Corporation designed its Rackmount Warrior fault-resilient, high availability computer systems to meet mission-critical applications in telecommunications, broadcasting, and industrial control automation. With a single board computer (SBC), Rackmount Warrior systems offer an "all-in-one" solution incorporating I/O, IDE, SCSI, and video controller on a single board. They use enhanced Intel PENTIUM-II technology with a maximum processor power of 400MHz. The end user benefits from flexibility, as Stealth offers custom configuration for individual systems to match user performance and application requirements. Design includes 300-Watt redundant hot swap power supplies in either 120-VAC or 48-VDC power input configurations for continuous system operation in the event of one failed power supply. For more information, visit the company’s Web site at www.stealth.ca.

IBM Accepts NetPhone Technology In Small Business CT Solution
IBM will offer NetPhone, Inc.’s, PBX technology with its Small Business Computer Telephony Solution. The solution includes the IBM 618 PBX Adapter, drawing switching capabilities and voice services from NetPhone. IBM’s products will support increased demand for standards-based communications servers and applications, as well as provide an alternate distribution channel for NetPhone VARs. "Our experience in the field of small and medium-sized business telephony solutions combined with IBM’s powerful distribution and service capabilities will create increased efficiencies and improved productivity for our other VAR partners and their customers," said Sales Vice President Maurice Rodgrigue. For more information, visit NetPhone’s Web site at www.netphone.com.

FLEX, ReFLEX Paging Protocols Get Wireless Forum Support
The Wireless Application Protocol (WAP) Forum’s decision to accept FLEX and ReFLEX protocols by Motorola’s Messaging Systems Products Group (MSPG ) expands the scope of wireless network types to paging technology and wireless carriers with a common information services solution. Also, it allows consumers greater support and value on existing service. Paging carriers, application developers, and network and device manufacturers can consult an industry-wide standard for implementing the latest wireless applications and information services with WAP specifications and FLEX and ReFLEX protocol capabilities. For FLEX technology-based paging applications, WAP is above the FLEX Suite of Application-Enabling protocols, which is above the FLEX or ReFLEX protocol. For more information, visit the forum’s or Motorola’s Web sites at www.wapforum.org or www.mot.com.

VXI Unveils Headset As Voice Recognition Solution For Hardware Incompatibility
VXI Corporation introduced its Parrott Translator solution for voice recognition performance issues which result from hardware incompatibility. Users gain greater sound quality, comfort, and convenience while performing headset functions. One of the first to be universally compatible with any PC soundcard or laptop, the solution features a superior microphone whose performance maximizes voice recognition accuracy and clarity, along with adjustments for constant output level in voice band and elimination of variation between microphones. For more information, contact the company at 1-800-742-8588, or visit the company’s Web site at www.vxicorp.com.

Omtool Integrates Network Paging Solution With Outlook/Exchange
Omtool, Ltd. announced its unique enterprise network paging solution that integrates with Microsoft Outlook and Exchange. Designed for paging-dependent businesses, health care, law enforcement, security, and service and repair industries, U-Page Messenger is an automated paging system for Windows NT server. The single solution allows corporate LAN, intranet, or Internet users to quickly and easily send extensive text messages such as e-mail to any paging device worldwide. Components include U-Page Messenger for Outlook/Exchange, U-Page Messenger Client, U-Page Messenger Server, and U-Page Messenger Administrator. For more information, contact Omtool at 800-886-7845, or visit its Web site at www.omtool.com.

AIWA Releases Increased-Capacity RAID portfolio
AIWA RAID Technology (ART), Inc., announced its RAIDstack product line is available with 18.2GB drives, increasing its capacity to 128GB of RAID data storage per enclosure. Upgradeable with new easy-to-install "snap-on" expansion units, RAIDstack provides top expandability and manageability. In addition, the RAID Migration solution provides expanded storage capacity and enables users to monitor, configure, and control all aspects of the disk array system from a local or remote site. The products are available beginning at a $14,900 street price for a 36GB RAID 3 or 5 configuration. For more information, contact the company at 1-800-272-8594, or visit the company’s Web site at www.aiwaraid.com.

 







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