Feature |
AltiGen
AltiServ |
Artisoft Tele-
Vantage |
Comdial
FXS |
IBM
Business Solutions Server |
Picazo
VS1 |
Tele-
Synergy TelePCX/
UMS |
| Port Density/ Scalability/ Reliability |
Trunks X Extensions,
Price |
24X48,
$19,295 (boards & OE system software) |
24X48,
$20,563 (boards & software) |
24X48,
$21,600 (boards & system software) |
24X48,
$18,000 (boards & system software) |
24X48,
$19,765 (PEU, PVS, analog phones) |
24X72,
$10,549 (boards & sytem software) |
CTI client price |
AntiConsole
$495 each / AltiReach is $0 |
$0
(included) |
$350/seat |
$0
(IBM software included) |
Connect98
$349 each; Attendant98 $449 each |
N/A |
Maximum # of trunks |
24 |
48 |
300 |
48 |
128 |
44 |
Maximum # of
extensions |
120 |
144 |
184/chassis |
96 |
192 |
144 |
T1 support |
Q2
1999 |
Yes |
Yes |
Soon |
Yes |
Q3
1999 |
Do phones still work
when PC O/S fails? |
One
line per board works |
No |
All
calls continue |
All
calls continue |
Four
lines per PEU |
Four lines per PEU |
When power fails? |
One
line per board works |
One
line per board works |
One
line per board works |
One
line per board works |
Four
lines per PEU |
Four lines per PEU |
| Voice Mail Features |
Voice mail included
or optional add-on |
Included |
Included |
Included |
Included |
Included |
Included |
Max # of
auto-attendants |
16 |
Infinite
|
9,999 |
Infinite |
20 |
1 |
Unified or
integrated messaging (voicemail sent to inbox) |
Integrated |
Integrated |
Integrated |
Integrated |
Integrated |
Integrated |
Max # of mailboxes |
999 |
9,999 |
9,999 |
999 |
392 |
9,999 |
Included storage
limit for voice-messages |
Only
limited by PC hard disk and space allocation |
Only
limited by PC hard disk and space allocation |
43h
but only limited by PC hard disk and space allocation |
Only
limited by PC hard disk and space allocation |
40h |
Only
limited by PC hard disk and space allocation |
Text-to-Speech
integration with e-mail (remotely listen to email) |
No |
No |
Soon |
No |
No |
No |
Boomerang (second
dial tone or callback via caller-ID) |
Yes |
Yes |
No |
Yes |
No
|
No |
Screen calls |
Yes |
Yes |
Yes |
Yes |
Yes |
No |
| Fax Features |
Detect fax tones and
redirect to a fax extension |
No |
Yes |
Yes |
No |
No |
No |
Remotely retrieve
faxes |
No |
No |
Yes |
No |
No |
Yes |
Fax-on-demand |
No |
No |
Yes |
No |
No |
Yes |
| Telephony Features |
Analog phone sets |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Digital phone sets |
No |
No |
Yes |
No |
Yes |
No |
Call Conferencing,
max # of parties per conference |
6
person call |
8
person call |
7
person call |
8
person call |
16
person call |
16
person call |
Blind Transfer |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Supervisor Transfer |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Call Parking |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Intercom
(hands-free) overhead paging |
Yes |
Yes |
Yes |
With
appropriate phone |
Yes |
Yes |
Music-on-hold
support |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
DID (Direct Inward
Dial) |
Yes |
Yes |
Yes |
No |
Yes |
Q3
1999 |
DNIS (Dialed Number
Identification Service) |
Yes
|
Yes
|
Yes |
No |
Yes |
Q3
1999 |
Caller-ID |
Yes |
Yes |
Yes |
Yes |
Optional |
Q3
1999 |
Multi-tenant
capability |
Yes
|
Yes |
Yes |
Yes |
Yes |
Q3
1999 |
Distinctive rings |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
Stutter tone (when
have new voice mail) |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Greeting scheduling |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Hunt groups |
Yes
|
Yes |
Yes |
Yes |
Yes |
Yes |
ACD (Automatic Call
Distributor) functionality |
Yes |
Yes |
Yes |
Yes |
Yes
|
Yes |
| CTI Features |
Desktop Call Control |
Yes |
Yes |
Yes |
Yes |
Yes |
No |
TAPI compliant |
Yes
|
Yes |
Yes |
Yes |
Yes
|
No |
GUI access to
voicemail |
Yes |
Yes |
Yes |
Yes |
Yes
|
Yes |
One-number follow me |
Yes |
Yes
|
Call
forwarding to one number |
Yes |
Yes |
No |
App-gen support |
No |
Soon |
Proprietary
SDK |
Yes |
No |
Yes |
Rules-based routing |
Yes |
Yes |
Yes |
Yes |
Yes |
With
App-gen |
Dial by name |
Yes |
Yes |
Yes |
Yes
(by either last or first name) |
Yes |
Yes |
Speech recognition
directory assistance |
No
|
No
|
No |
No |
No |
No |
| Internet Telephony Features |
Maximum # of VoIP
calls |
16 |
None |
96 |
None |
None |
Soon |
Price per Port |
$1995
for 2 ports, an additional $1495 to upgrade to 4 ports |
N/A |
$1000/port |
N/A |
N/A |
N/A |
H.323 compliant |
Yes
(Version 2) |
N/A |
Yes |
N/A |
N/A |
N/A |
Codecs supported |
G.711
(available), G.723.1 (pending) |
N/A |
G.723.1 |
N/A |
N/A |
N/A |
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