Preview

This coming December 6th and 7th in Las Vegas, we aim to provide you with a marketplace that will help land you in the penthouse, not the poorhouse, by presenting special attractions on the exhibit hall floor that are designed to let you see firsthand the new communications products and services that are revolutionizing commerce. The floor of the convention center will be teeming with vendors whose products are designed to save you time (which, as you know, most often translates into "money") and also help you enhance your customer and vendor relationships (again read "money"). With communications technology changing so quickly, if you don't join the feast soon it will be a beggar's banquet for you as your competitors upgrade to newer systems that are designed to provide consistent customer interactions no matter what the medium. To help introduce you to what's new in the communications world, we have designed special attractions on the exhibit hall floor that will lead you through the maze of acronyms and give you the knowledge to find the products and services that are right for your company.

CRM World
In an event unlike any you will see at any other industry show, Communications SolutionsTM EXPO will present CRM World, sponsored by CELLIT. CRM has become synonymous with providing leading e-sales and e-service to your customers regardless of the medium. Being able to produce a consistent customer experience regardless of the customer interaction type is crucial to the success of any e-commerce endeavor. This applies to the enterprise and to the service provider. Today's customers won't stand for anything less.

At the heart of CRM World, CELLIT will once again be operating its Live, Multimedia Contact Center, which employs the latest Web-enabling technologies and applications. At its previous outing, this call center made over 12,000 customer contacts in two days. Stop by and see how you can use Web technology to improve agent productivity.

CRM World will showcase multimedia CRM solutions from leading vendors so you can see how mixed-media customer interactions will be displayed on that vendor's software, and evaluate how they deliver the consistent experiences customers want. And, if you deliver, you've got a customer for life.

CRM World will also feature a gaming table where those attendees who have visited the vendors at CRM World can exchange the tokens they received for watching a demonstration for a roll of the dice and a chance to win a variety of prizes.

Wireless World
Wireless Internet, 3G, wireless local loop, in-building wireless, WAP (wireless application protocol)... It's all hot! And it's all right here in Wireless World. Whether you are looking to deploy the latest wireless services or you want to incorporate productivity boosting wireless apps into your enterprise, you'll be happy you attended this attraction. Come discover new wireless solutions that put the Internet into the palm of your hand. See how productive you can be in the new wireless world.

Communications ASP World
At this special new attraction, you will learn how you can avoid the forklift equipment upgrades that are so disruptive -- and costly -- to your enterprise. The ASP model makes sense for businesses of all sizes. Come see how it can work for you. ASP service providers, CLECs and resellers can see the latest technologies and form profitable partnerships with equipment vendors. Communications ASP World is sponsored by congruency, inc.

Live Office Of The Future
The latest products every professional needs to work smarter and more productively will be on display at the Live Office of the Future. These products will be shown in-use, by live office workers, on the show floor.

Internet Phone Center
Through a special sponsorship arrangement between TMC and Quicknet, all attendees of Communications Solutions� EXPO Fall 2000 will be able to make free international phone calls at the show's Internet Phone Center, which is a special area of the show floor equipped with multimedia PCs and the latest Internet telephony gear from Quicknet. Visitors will be able to use the Center to make Internet phone calls anywhere in the world, utilizing the networks of a variety of ITSPs (Internet Telephony Service Providers). The Center will provide attendees with the unparalleled ability to compare the quality and service of each ITSP � while enjoying free global calling.

Your Remote Office
Use next-generation communications server technology to direct your phone and fax calls to this special area of the show floor, set aside as your personal workspace. You will also be able to conduct conference calls, receive voice mail, send faxes and check e-mail. Sponsored by Interactive Intelligence, Inc.

Messaging Center
Attendees will be able to see the latest Web-based unified messaging systems in action. See how unified messaging compares to your current e-mail service, which will be accessible as well.

e-FAQ Kiosks
Stop by the e-FAQ kiosks at Communications Solutions� EXPO. These kiosks serve as the information center for virtually all show FAQs. They also demonstrate how e-FAQ, a simple e-mail management system, can help you manage the glut of e-mail-based information requests your company receives. Sponsored by Interactive Intelligence, Inc.

Solutions Quest 2000
Find the solutions to your communications needs and win a great prize at the same time! When you pick up your attendee information packet in the registration area at the show, you will be given a Solutions Quest 2000 entry card. Visit each attraction listed on the card, and collect your stamp from each one. After your card is full, fill out the form and drop it off in the entry bin. Prizes include Palm PDAs, DVD players and more! Drawings will be held at 4:15 on December 7th. You must be present to win. Solutions Quest 2000 will be sponsored by VOCALCOM.

Jeep Cherokee Giveaway
Stop by Cincom's booth (#378) and enter to win a brand new Jeep Cherokee. The random drawing will take place on the last day of the show, Friday, December 7th. You must be present to win, so plan to stick around and claim your prize!

And of course, Communications Solutions� EXPO will again present further opportunities to learn about the latest technologies from the experts at the concurrent conference sessions. So don't miss this opportunity to learn how to save money on all your business communications and profit from improved customer relations. For more information on the conference sessions and the most up-to-date exhibitor list, visit www.csexpo.com.

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