Wifi Revolution

In a bid to make its ultra-luxury services seamless and efficient, Rosewood Hotels & Resorts has deployed Colubris (News - Alert) technology.

 

The new technology is being deployed at its newly opened "The Mansion on Peachtree Hotel & Residences" in Atlanta and at "Rosewood Mayakoba" in Riviera Maya, Mexico.

 

 Colubris WLAN will provide secure and cost-effective Internet access, and support mobile point-of-sale devices. The hotel will also be able to efficiently dispatch staff to service guests using wireless telephones.

 

Rosewood Hotels & Resorts has worked with CLC Networks, a systems integrator and long-standing Colubris partner to deploy Colubris MultiService Access Points (MAPs) and Colubris MultiService Controllers (MSCs) at The Mansion on Peachtree and Rosewood Mayakoba. This deployment will allow the guests to experience wireless Internet access in their rooms, conference rooms and, at Mayakoba, at outdoor pool and beach areas. Pool service and mini bar attendants can also now automatically add food and beverage items to a guest’s bill, with Colubris’ WLAN technology.

 

Rosewood Hotels & Resorts was looking to support both voice and data communications and a range of business applications by investing in a single wireless infrastructure. The hotel was also looking to provide uninterrupted wireless coverage for employees and guests at its two properties.

 

One of the major reasons for Rosewood chose Colubris was the Colubris MSC, which controls the operation of the wireless infrastructure, including the management of hundreds of wireless access points from a single interface. This simplifies infrastructure management requirements for Rosewood. Colubris’ rock-solid security was also cited by Rosewood as a critical component of to the deployment. This will allow the hotel to keep all network data private as it travels the airwaves and segments guest Internet traffic from business application access.

 

“The more we extend staff communication, the higher we raise guest expectations about the level of service they will and should receive,” said Fred Crespo, corporate director of information systems at Rosewood Hotels & Resorts. “As a result, we need to make sure our wireless technology delivers. With Colubris, we have a WLAN in place that is robust, secure, reliable and easily managed, allowing us to enhance the overall guest experience.”

 

 

Back to WiFi Revolution home