Interop Technologies and Alaska DigiTel (News
), a CDMA
wireless operator in Alaska, have announced Alaska DigiTel purchased Interop's (News
) Over-to-Air (OTA) Programming Solution 3.3 to help bring down retail activation time by 40 percent and to help update customers’ phones.
Alaska DigiTel will be able to provision and program more phones for customers more rapidly by employing Interop Technologies OTA solution. Operators can also adjust the Preferred Roaming
Lists (PRLs) for defining cost structures and adapting to other roaming offers in the market.
The Interop Technologies OTA solution includes real-time Web-based customer care and reporting from the OTA to customers as well as support for encrypted programming, network security and helps reduce fraud.
“For the past 10 years, Alaska DigiTel has provided the highest quality wireless services to customers in the greater Anchorage, Mat-Su Valley, Juneau, and Fairbanks areas. The hosted Interop OTA solution enables us to improve convenience for our customers with minimal capital investment,” said Mark Holt (News
), Director of Business Development and Marketing at Alaska DigiTel.
“As the only solutions provider with flexible deployment options that suit any business model, we support Alaska DigiTel initiatives to deliver superior service in a cost effective way,” said Brian Moore (News
), Vice President of Sales, Interop Technologies.
Shamila Janakiraman is a contributing editor for TMCnet. To see more of her articles, please visit her columnist page.
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