Communications and Technology Industry Research

InterCall (News - Alert), a provider of conferencing and collaboration services has announced that in a recent survey conducted by the company, it was found that the stressed and overworked American workers hit by the economic slowdown are using technology in order to stay connected, work harder and maintain job security to survive the economic recovery.

The survey report claims that 48 percent Americans who use technology in their everyday jobs say that they are now required to do more work with fewer resources due to the current economic climate.

Approximately 30 percent of them believe that they need to stay connected to work 24/7, even during weekends, breaks or holidays, while 72 percent of them find advanced technologies, such as conferencing and collaboration tools to be helpful in allowing them to work faster and better, as their companies are providing them with the right resources and tools to 'do more with less.' The fact is even more important as almost one in four employees or 24 percent of them fear that if they don't stay connected to their work during their time off, they may be seen as less committed to their jobs.

According to Kathleen Finato, Senior Vice President of Marketing and Product Management, InterCall, despite the incredible pressure facing American workers, they value technology and the tools that keep them easily connected as an important resource to ease their anxiety about their job. Finato noted that companies can really impact overall morale and enhance employees' job performance simply by providing their employees with the appropriate devices and services that will make them feel empowered.

During the research, InterCall polled 2,500 knowledge workers to know their attitudes and behaviors as they relate to technology in the workplace and the new trends in the down economy. The study also found that over four out of five American workers or '81 percent' of them say that technology helps them be more efficient and more productive at work, and approximately 25 percent of them find their job security to be partially dependent on their supervisor seeing they are connected to work even after hours.

It also says that the male workers are twice as likely when compared to their female counterparts, when it comes to conducting business from locations they choose not to disclose to their bosses, colleagues and customers, while 58 percent of them claim that advanced technology gives them a competitive edge over colleagues in the office.

In April 2010, InterCall introduced 'Mobile Assistant for the Apple iPhone' (News - Alert), a mobile conferencing application that enables the users to easily access the conference calls they host or join.