Pooling their high-tech market research and data, In-Stat (News - Alert) and Wainhouse Research have created groundbreaking unified communications products and services forecasts. This research has led to a rationalized forecast which estimates the size of the component technologies that could conceivably go into a unified communications solution (UCS).
While forecasting for each UC product and service component, the reports also attempt to predict how much of each component will be sold as part of an integrated UCS with a presence-enabled unified interface allowing for ad hoc use of more than one component. Integrated UC product deployments are expected to hit $12.5 billion by 2012, and sales of integrated UC services are expected to reach $4.1 US billion.
The Global UC Forecast Summary for 2007-2012 is as follows:
2012 5 Yr
CAGR
All Unified Communications (News - Alert) Services Elements $24.2B 22%
Total $48.7B 13%
As a follow-up to the Worldwide Unified Communications Product Forecast, the Worldwide Unified Communications Services Forecast includes products and/or services from segments such as audio conferencing, web collaboration, hosted telephony and videoconferencing bridging.
The previously released UC Products Forecast covered premise-based components, including enterprise telephony, unified messaging, videoconferencing, team workspaces, and other elements such as presence and instant messaging systems sold to service providers and enterprises.
Brian Solomon is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Brian Solomon’s columnist page.
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All Unified Communications (News - Alert) Product Elements $24.5B 7%
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