www.tmcnet.com/2514.1
Fonality Introduces HUD 3.0 Unified Communications Platform for trixbox CE
Fonality announced its HUD 3.0 unified communications software for the trixbox Community Edition (CE) platform. The new HUD 3.0 is designed to provide trixbox CE users with presence management and detection in a single interface for all types of office communications, including SMS, instant message, landline calling, mobile calling, chat, voicemail, email, conferencing, recording, and barging.

HUD 3.0 for trixbox CE is a unified communications dashboard that shows availability for onsite and remote employees. Users can easily drag and drop calls onto a colleague's desk or mobile phone, quickly convert IM chats to voice calls, and even personalize calls with photo caller ID.

Some new capabilities of HUD 3.0 include:

• Integration with Google Talk from any desktop, BlackBerry, or iPhone.
• Web 2.0 integration with applications such as CRM, Google, ticketing, billing, and financial systems.
• Mobile presence
• Personalized photo caller-ID
• SMS one-way text messaging
• Visual conferencing
• Visual voice mail
• HUD Queues; and more

www.fonality.com

www.tmcnet.com/2516.1

Esnatech Integrates Office-LinX, BroadWorks
Esna Technologies, Inc., has announced that it has integrated its Telephony Office-LinX Unified Communication (UC) platform with Broadsoft's BroadWorks VoIP Application Server.

Esnatech is delivering UC as a SaaS solution for small to mid size enterprises using Google applications and the support for BroadWorks

Michael Lauricella, Director, Xtended Marketing Broad- Soft, Inc. said, "Esnatech's Telephony Office-LinX application server is a perfect extension to the Broadworks platform, enabling greater interoperability with a wide variety of SaaS-based and enterprise-based applications. Our partners will now have an excellent choice for adding value added services to their service portfolio such as IP faxing, speech recognition, speech to text visual voice mail, and Google Applications integration."

Esnatech plans to expand compatibility with other advanced IP communications systems by adding native SIP (Session Initiation Protocol) support to the Broad- Works Application platform.
www.broadsoft.com
www.esnatech.com

www.tmcnet.com/2515.1
Dairylea Selects Quintum Tenor DX Series VoIP
Quintum Technologies, a subsidiary of Network Equipment Technologies recently announced today that Dairylea Cooperative, the Northeast's largest milk marketer, has selected Quintum's Tenor DX Series VoIP switches and gateways to support its implementation of Microsoft Unified Communications (UC).

With this implementation, Dairylea has been able to successfully deploy Microsoft UC in its existing network and telecom environment, which features a 7-year-old Avaya Definity PBX. By connecting Microsoft UC users' IP phones through the Tenor to the PBXhttp://www. tmcnet.com/snapshots/snapshots.aspx?Company=PBX, they can call non-UC users inside and outside the company, just as they did before this implementation. It was not necessary to make any modification of the PBX.

According to Jim Snodgrass, president of Siiker Communications, the consultancy that is managing Dairylea's Microsoft UC initiative, Quintum provided superior technical support while also offering a more effective hardware solution.
www.quintum.com

www.tmcnet.com/2521.1
Nortel Simplifies UC for SMBs
Nortel has announced that they will offer two new gateways -the Business Services Gateway (BSG) 8 and BSG12 solutions which include a router; advanced security including firewall; VPN and intrusion detection; wired and wireless switching; a resilient SIP gateway with an integrated Analog Telephony Adapter; and application-aware Quality of Services (QoS) - in an effort to simply deployment of unified communications services for small and medium-sized businesses.

The BSG provides a unified communications infrastructure that's designed to be paired with the advanced communications applications of the Business Communications Manager (BCM) portfolio, including the BCM450, another solution for medium-sized businesses. The BSG8 and BSG12 also serve as a client-side data infrastructure platform for carriers who deliver hosted VoIP services to SMBs with Nortel's IP Powered Business Solutions. These solutions allow SMBs to leverage the latest in IP and multimedia communications, while outsourcing the management of the service to the carrier.
www.nortel.com

www.tmcnet.com/2518.1
Serta Wakes to NEC Sphericall Solution
NEC Unified Solutions Inc., (NEC) a provider of enterprise business communications solutions, has announced that Serta International is leveraging the NEC Sphericall software-based communications solution to connect employees at Serta's headquarters and 21 nationwide manufacturing plans while also significantly lowering the total cost of ownership.

Communications at Serta's multiple locations was expensive and inefficient due to its traditional telephone system and large call volume. In an effort to update the technology for more efficient working conditions, Serta instituted NEC's Sphericall solution. This new technology helped to reduce system-management overhead and facilitate mobility using smartphones.

Serta is now tying together facilities with a wide area network through a BranchHub Media Gateway at each plant location. Sphericall's MeetingHub conferencing solution has helped to improve collaboration at Serta.
www.necunified.com

www.tmcnet.com/2520.1
UC Adoption Slow to Ramp Up
In a global survey on Unified Communications (UC) conducted with TMCnet subscribers and visitors a year ago, well over half of the participants indicated that their companies had no current plans to deploy UC. Conducted in partnership with research firm IntelliCom Analytics a current follow-up survey found that in North America the 2008 results for all size businesses were essentially identical to those of 2007, with 65% of the decision makers indicating that their companies did not have any plans to utilize UC (compared to 66% in 2007).

That somewhat downbeat finding was counterbalanced by good news for the firms that were headquartered in the other Global Regions - compared to 55% of global businesses indicating "no plans for UC" in 2007, that percentage dropped 10 points to 45% a year later. The other positive shift was seen in the large enterprise segment with over 1,000 employees. Here, the percentage of businesses that have already started UC deployments (or have firm UC plans) rose from 30% in 2007 to 35% in North America, and from 47% to 54% in the other Global Regions.
www.intellicom-analytics.com
www.tmcnet.com

www.tmcnet.com/2519.1
RIM Intros BlackBerry Enterprise Support for Microsoft OCS 2007
Research In Motion (RIM) has introduced support for Microsoft Office Communications Server 2007 providing an enhanced real time instant messaging (IM) and presence experience for corporate customers using the BlackBerry Enterprise Solution.

The new offering includes an instant messaging application (BlackBerry IM client) for Black- Berry smartphones. The solution requires BlackBerry Enterprise Server 4.1.6 or higher, handsets running BlackBerry Device Software 4.1 or higher, and the new BlackBerry IM client for use with Office Communications Server 2007.

The solution includes one-to-one or multi-party instant messaging. Users can also send instant messages with hyperlinks included that can initiate an email, phone call or launch a web page and can save conversations to the smartphone for archiving or sharing via e-mail.
www.rim.com